The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
A bit disappointed with my customization because in reality these are stickers placed on the items whereas 3 years ago it was really printed on the object.
Translated reviews
Response from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your opinion.
I confirm that the customization of our water bottles is done by printing directly on our bottles. The relief is present thanks to our protective layer ensuring the quality of our products.
Have a nice day,
Camille C-MonEtiquette
C
Coralie C.
Rating: 2 out of 5
following a purchase from 28/06/2025
I usually get the labels from ludilabel, I found your aesthetic nice but after the first wash everything comes off
Translated reviews
Response from Petit-Fernand
Hello Coralie,
Thank you for informing us about this inconvenience regarding your order.
Our labels are designed to withstand many washes, so they should not come off like that.
To assist you better, we have just contacted you by email
Have a nice day,
Camille C-MonEtiquette
I
Isabelle C.
Rating: 2 out of 5
following a purchase from 24/06/2025
The delivery is too long, I have not yet received my order, yet I paid for a relay delivery to make it faster
Translated reviews
S
Sarah L.
Rating: 2 out of 5
following a purchase from 14/06/2025
Product arrived and wasn’t happy with the quality
Response from Petit-Fernand
Dear Sarah,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
A
Apolline C.
Rating: 2 out of 5
following a purchase from 17/06/2025
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
Translated reviews
Response from Petit-Fernand
Hello Apolline,
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
J
Julie C.
Rating: 2 out of 5
following a purchase from 23/06/2025
I wanted to "invest" in a stamp, but I find this one disappointing. There are stains when I stamp and sometimes the ink seeps through the fabric or the ink shows if the fabric is not thick. I prefer adhesive labels for the neck.
Translated reviews
Response from Petit-Fernand
Hello Julie,
Thank you for your feedback.
This is one of our new products, so your feedback is very important to us. I have just contacted you to discuss together
Have a nice day,
Camille C-MonEtiquette
J
Julie F.
Rating: 2 out of 5
following a purchase from 22/06/2025
Invisible tampon on black clothing. For 30 euros I thought I would get white tights for dark clothing. It's a shame.
Translated reviews
Response from Petit-Fernand
Hello Julie,
I am sorry that the product ordered does not fully meet your satisfaction.
Indeed, we currently do not have white ink for our stamps.
This is one of our new products, so your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
A
AURIANE X.
Rating: 2 out of 5
following a purchase from 03/06/2025
This does not correspond to the product I thought I was buying (iron-on labels). Instead, I received labels to stick on the labels of the clothing, which does not meet my needs.
Translated reviews
Response from Petit-Fernand
Hello Auriane,
I am sorry that your order does not meet your expectations.
I see that you chose our self-adhesive labels that stick directly to the existing labels on your clothing. If you want our labels that apply with an iron, you can select our "iron-on labels" for your next order.
Have a nice day,
Camille C-MonEtiquette
N
Nina P.
Rating: 2 out of 5
following a purchase from 05/06/2025
So far I have always been satisfied. But this time not at all. Still 14 days like always nothing no order there. Then it was sent out but unfortunately not completely.
Translated reviews
Response from Petit-Fernand
Good day,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
I
Isabelle T.
Rating: 2 out of 5
following a purchase from 06/06/2025
On this order, the labels are very difficult to peel off and there is a plastic film left around the label.
Translated reviews
Response from Petit-Fernand
Hello Isabelle,
Thank you for taking the time to write to us.
I confirm the return of the order.
A big thank you for your trust,
Sandra
L
Laetitiacyrille T.
Rating: 2 out of 5
following a purchase from 12/06/2025
The label does not stick and is impossible to remove from the plate
Translated reviews
Response from Petit-Fernand
Hello Laetitia,
I just sent you an email to help you.
Sorry to read your message. Rest assured, a new order is coming very soon.
Wishing you a very nice summer,
Sandra
N
Nolwenn B.
Rating: 2 out of 5
following a purchase from 07/06/2025
Disappointed with this last order. Labels that peel off poorly, writing and color changed even though I requested a reprint of labels I had already ordered.
Translated reviews
Response from Petit-Fernand
Hello Nolween,
We are sorry to hear that your last order did not fully meet your expectations.
In order to better understand the situation and assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
V
Veronique B.
Rating: 2 out of 5
following a purchase from 01/06/2025
The labels do not stick to the clothes, the ones we use with the iron. I respected the deadline but nothing works. My daughter is going on a school trip, so I'm not very satisfied to have to go buy labels in a store.
Translated reviews
Response from Petit-Fernand
Hello Véronique,
We are sincerely sorry to read that your labels have come off. Our labels are indeed designed to be very durable, and we are sorry for this anomaly.
In order to assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
F
farida B.
Rating: 2 out of 5
following a purchase from 19/05/2025
The labels received on this order are very difficult to remove before being stuck and sometimes tear.
Translated reviews
Response from Petit-Fernand
Hello Farida,
We are sincerely sorry to hear that your labels are difficult to remove from their backing.
We have just contacted you to offer a solution! 😊
Have a nice day,
Camille C-MonEtiquette
S
Sabrina D.
Rating: 2 out of 5
following a purchase from 18/05/2025
this is the 2nd time I order. the 1st order was perfect but now it's impossible to peel off the labels 😏
Translated reviews
Response from Petit-Fernand
Hello Sabrina,
We are sincerely sorry to hear that your labels are difficult to remove from their backing. It must be a defect during the cutting process, our apologies.
A new production has just been set up to replace the labels you received 😌
Have a nice day,
Camille C-MonEtiquette
S
salome A.
Rating: 2 out of 5
following a purchase from 15/05/2025
The labels are difficult to peel off, the perforation is not good and as a result the label bends, I will not renew the experience.
Translated reviews
Response from Petit-Fernand
Hello Salomé,
We are sincerely sorry to read your message.
Your labels should indeed not be difficult to remove from their backing. Therefore, to assist you better, our team has just contacted you. 😊
Have a nice day,
Camille C-MonEtiquette
S
Sandra A.
Rating: 2 out of 5
following a purchase from 02/05/2025
I always get my labels from C-Monetiquette, I have always been very satisfied but not this time. The labels come off especially during the washing of the clothes, yet I wash at 30° or 40°. I followed the instructions with the iron. I will no longer place orders for clothing labels.
Translated reviews
Response from Petit-Fernand
Hello Sandra,
We are sorry to read your comment.
As you may have seen in your previous orders, our labels are normally quite resistant during washes.
To understand this situation and assist you, our customer service has just contacted you. 😊
Have a nice day,
Camille C-MonEtiquette
M
Marine M.
Rating: 2 out of 5
following a purchase from 17/04/2025
I find the check system necessarily practical... I also think that the label formats are not necessarily varied enough. For example, at a competitor's, I was able to get round labels, or shorter ones... which allows for a wider use... Not sure if I will come back, we'll see about the longevity on textiles and objects.
Translated reviews
Response from Petit-Fernand
Hello,
Thank you, your feedback is important to us.
For our object labels, you also have the option to choose from different formats (round, rectangular, multi-line...) to best adapt to all surfaces.
Our team is available to answer your questions via our contact form 😊
Have a nice day,
Camille C-MonEtiquette
A
Aubout L.
Rating: 2 out of 5
following a purchase from 12/04/2025
The labels come off quite easily.
Translated reviews
Response from Petit-Fernand
Hello,
We regret to read your comment.
Our labels are specifically designed to be very durable during washes.
It is therefore not normal for yours to come off easily.
Our teams have just contacted you to assist you.
Have a nice day,
C-MonEtiquette
M
Mylène D.
Rating: 2 out of 5
following a purchase from 12/04/2025
The adhesive labels come off in the wash.
Translated reviews
Response from Petit-Fernand
Hello Mylène,
We are sorry to read your message. Our labels are designed to withstand many washes.
Therefore, our customer service has just contacted you to assist you as soon as possible.
Have a nice day,
C-MonEtiquette
T
Thierry M.
Rating: 2 out of 5
following a purchase from 05/04/2025
The iron burned the garment before the label was applied.
Translated reviews
Response from Petit-Fernand
Hello,
We are sorry to read your message. As we specify on our website, for the most delicate textiles, we recommend using our self-adhesive labels for clothing to stick on the existing labels of your garments.
Have a nice day,
C-MonEtiquette
A
Anne-Marie M.
Rating: 2 out of 5
following a purchase from 04/04/2025
Disappointed with the item... For the straw bottle, the spout is too wide and the straw falls out easily, and now my child has lost it and this bottle is no longer useful, it's a shame after 1 week.
Translated reviews
Response from Petit-Fernand
Hello Anne-Marie,
We are sincerely sorry that the straw received is not the right size.
We have just contacted you to resolve your issue.
Have a nice day,
C-MonEtiquette
D
Diane P.
Rating: 2 out of 5
following a purchase from 17/03/2025
I ordered iron-on labels for the clothes of my 3 daughters. They arrived very quickly. However, I am very disappointed with the quality; they come off after the first wash despite following the application procedure with the iron. And no matter the fabric of the garment, they do not hold.
Translated reviews
Response from Petit-Fernand
Hello Diane,
We are sorry that your labels have come off. Following your exchanges with our customer service, we hope that the labels we are sending you will meet your expectations. 😊
Have a nice day,
C-MonEtiquette
N
Nadia Z.
Rating: 2 out of 5
following a purchase from 31/03/2025
The name stuck on the water bottle started to fade after the first wash…
Translated reviews
Response from Petit-Fernand
Hello, I am sorry to read your message. I just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
P
Pauline P.
Rating: 2 out of 5
following a purchase from 27/03/2025
My last order was satisfactory, but since the previous one was defective and I received no response after sending an email, the labels were very difficult to peel off their pouch, which distorted them. No response, no compensation.
Translated reviews
Response from Petit-Fernand
Hello, We are surprised to read your review, as we have not received any email from you. We have just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
C
charline M.
Rating: 2 out of 5
following a purchase from 25/03/2025
The thermal labels for clothing have changed in quality, they do not 'stick' and smell like melted plastic when we apply them with an iron, (despite following the instructions carefully) we did not have this problem before.
Translated reviews
Response from Petit-Fernand
Hello Charline, Thank you very much for your feedback. I am sincerely sorry to see that the labels do not meet your expectations. I have just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
S
Sarra A.
Rating: 2 out of 5
following a purchase from 26/03/2025
However, used to making labels. Very disappointed with the quality, the labels detach very difficultly and get damaged one time out of two. The only positive point is the design and color chosen by my daughter.
Translated reviews
Response from Petit-Fernand
Hello Sarra,
We have just received your feedback and are sincerely sorry. Our teams have just contacted you to assist you in this situation.
Have a nice day,
C-MonEtiquette
S
Sue G.
Rating: 2 out of 5
following a purchase from 13/03/2025
Problem was rectified but wrong name on labels were sent out firstly. Ordered a boys name, girls arrived. Had to wait again. Prob wouldn't recommend
Response from Petit-Fernand
Hi Sue,
We're truly sorry for the mix-up with your order. We did our best to make it right by sending a corrected set as quickly as possible. Thank you so much for your patience and understanding — it means a lot to us!
Chiara, Petit-Fernand
N
Noémie P.
Rating: 2 out of 5
following a purchase from 24/03/2025
Half of the labels do not peel off well at all. Sometimes it is even impossible to detach them from their backing.
Translated reviews
Response from Petit-Fernand
Hello Noémie,
Your labels should indeed come off easily from your notebook. To assist you with the issue you are experiencing, our team has just contacted you 😊
Have a nice day,
C-MonEtiquette
F
France F.
Rating: 2 out of 5
following a purchase from 16/03/2025
The duffel bag is much smaller than the one shown in the photos.
Translated reviews
Response from Petit-Fernand
Hello France,
We are sorry that our bag does not fully meet your satisfaction.
The dimensions of our products are available on our website to help you better visualize the final result.
We regret that this information was not sufficient for you😔
Have a nice day,
C-MonEtiquette
A
AMELIE P.
Rating: 2 out of 5
following a purchase from 19/03/2025
The labels are very nice, but on the practical side, it remains to be reviewed: it is not easy to detach them from the support. Pieces of the plastic film remain stuck to the label.
Translated reviews
Response from Petit-Fernand
Hello Amélie,
Thank you for sharing your feedback. We have just contacted you to assist you.
Your labels should not be difficult to remove from their supports 😊
Have a nice day,
C-MonEtiquette
D
Davina K.
Rating: 2 out of 5
following a purchase from 03/03/2025
Unfortunately, many stickers were not really peelable, and when you tried to do so, they broke. I found that very disappointing.
Translated reviews
Response from Petit-Fernand
Good day,
C
Chantelle D.
Rating: 2 out of 5
following a purchase from 04/03/2025
I don't know if there was a mistake with my stickers, but some are of very poor quality and color.
Translated reviews
Response from Petit-Fernand
Hello Chantelle,
Our customer service has just contacted you.
We are here to help you!
Have a good day,
Camille Petit-Fernand
F
Florence L.
Rating: 2 out of 5
following a purchase from 13/03/2025
0 : Font too small
Translated reviews
Response from Petit-Fernand
1 : Hello Florence,
We are sorry that the rendering of your labels does not meet your expectations.
We do everything on our site to allow you to visualize the final result.
It is with regret that we note that in your case this has not been sufficient 😔
We remain available if needed.
Have a nice day,
C-MonEtiquette
A
Angelique S.
Rating: 2 out of 5
following a purchase from 11/03/2025
I'm so disappointed, the little cherries are starting to fade! I love the concept but really for the price I'm disgusted! I've only washed it by hand 3 times and without rubbing the outside. If I had known, I wouldn't have bought it! It's a shame because I love your site.
Translated reviews
Response from Petit-Fernand
Hello Angélique,
The quality of our products is essential to us. Therefore, the illustrations on your water bottle should not fade as you describe.
To assist you in this situation, our customer service has just contacted you!
Have a nice day,
Camille C-MonEtiquette
Y
Yannick T.
Rating: 2 out of 5
following a purchase from 06/03/2025
This is the 2nd time I order personalized mugs for my grandchildren. Completely satisfied upon receiving the first one, but that's not the case this time. The screen printing is partially flawed. The end of the design is blistered and I don't think it will withstand washing, and I regret it because this site seemed safe and serious to me. Fast shipping, careful packaging.
Translated reviews
Response from Petit-Fernand
Hello Yannick,
Thank you for taking the time to give us feedback!
We are sincerely sorry to hear about this manufacturing defect. It is not normal for the result of your order to be as you described.
To assist you, we have just contacted you 😊
Have a nice day,
Camille C-MonEtiquette
C
Céline D.
Rating: 2 out of 5
following a purchase from 03/03/2025
The labels are pretty, but those meant to withstand washing came off after the first wash at 30 degrees. Disappointed.
Translated reviews
Response from Petit-Fernand
Hello Céline,
Thank you for sharing this information with us. Your iron-on labels should not come off like that after washing.
In order to understand what might have happened and offer you a solution, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
G
Gabriele S.
Rating: 2 out of 5
following a purchase from 20/02/2025
Everything was ok, but too expensive for further orders.
Translated reviews
Response from Petit-Fernand
Good morning,
Thank you for your feedback.
We offer special offers very regularly in order to limit costs.
Have a nice day,
Customer service EsIstMeins
M
Melanie G.
Rating: 2 out of 5
following a purchase from 18/02/2025
It took a very long time to receive the order. The labels are very difficult to remove from the foil and tear. Very unfortunate, I will not be ordering again
Translated reviews
Response from Petit-Fernand
Good day,
S
Sabina S.
Rating: 2 out of 5
following a purchase from 25/02/2025
I ordered clothing labels. As soon as the garment is washed, they peel off and stick everywhere and anywhere. Not resistant to washing.
Translated reviews
Response from Petit-Fernand
Hello Sabina,
We're sorry to read your message.
Our labels are specially designed to withstand repeated washing.
To help you in this situation, we've just got in touch with you! 😊
Have a nice day,
Camille C-MonEtiquette
We use cookies for audience measurement and improving user experience.
English 