Customer reviews of Petit-Fernand

Clothes labels come off in the wash.. followed instructions precisely. It's unfortunate but they stay on my child's water bottle so not completely useless. Expected better.

I'm very disappointed because I had ordered iron-on labels. They are very easy to put on the garment but unfortunately they don't hold at all. After just 2 washes, the labels are already starting to peel off and are barely holding on. I'm really disappointed.

Labels to be attached to garment wash tags, or to be attached to the label that sits behind the neck of garments, should be smaller and horizontally. And have a more malleable material. Thanks

They made a mistake in my order, did not answer the customer service phone and after a while they called me back. They sent me the labels again but without further delay and without offering a shipment to my home, only to the pick up point.

Unfortunately, the stickers do not stick to the clothing as advertised and described on the page. Too bad for this amount.

I always have some problem... Either they don't get to me right... or they make a mistake with the labels. In this case, I wasn't the one who was harmed; they sent me the labels I ordered plus another envelope in my name with labels of another boy or girl...

Always bought from here. But this time the quality of the iron on labels is different, not nearly as good as previous years (first started buying in 2018). They even look different as there is more of a sheen, suffice to say they didn't stay on the clothing for long. First wash and they started to peel off.

The product is great but the service is bad. For the second time, for the second order, my purchase was not delivered and I had to ask for a second shipment

Nice labels but they don't stick... in any case they don't hold on my son's comforter, I have to put 1 label back on after each wash. Maybe I didn't see the iron-on label tab, which is a shame because they might have been more effective than the stick-on labels. Otherwise, they're very pretty.

Concerning the lunch box, I'm disappointed that it's just a sticker stuck on it and that it comes off very easily... A bit expensive for what it is...

I requested expedited shipping, paid 10 euro , arrived 5 days after purchase. Poor quality, after two washes they either peel off or crack and no longer read. I do not recommend the purchase

They sent me the labels with some with my daughter's name and others with someone else's, then when they sent me the correct ones they sent them to a delivery point that was far away from where I lived, I will not order any more.

They sent it via Mrw to a collection point. Even though I got the email saying it was there, after going 3 times and being told it wasn't there, I was then told it was returned. I wasted a morning talking to Mrw. They said the package had been left at the pickup point and those at the pickup point that they had never received it. I can't waste any more time on this, so I let it go. A pity

It arrived very late, later than indicated on the order.

I used to order labels for my children every year, but this year I'm disappointed with the delivery. It was billed (a not inconsiderable price for a simple envelope) and not delivered to the requested collection point, but to the other end of the neighboring town.

It took about 3 weeks for the stickers to arrive. School had already started. Too bad.

I find that the labels stick badly sorry

Label too small ... difficult to hold after several washes ... disappointing

Unfortunately, the delivery took far too long. I was also not informed or kept up to date transparently. I had to ask where the order was. Too bad

The delivery was a disaster! I chose a pick up point next to my house and they sent it to another one 30min walk away. In addition, the timetable information for the new pick-up point was wrong and I had to go twice.

Time too long for delivery

It took two weeks for the stickers to be shipped and then I didn't even receive them. This caused a lot of inconvenience as I needed the stickers as soon as possible. I happily accepted a refund after contacting customer care about the failed delivery and they were helpful and efficient at dealing with my issue.

It is to improve the shipping too long time , on the other hand the staff on the customer service phone is very kind.

I ordered labels, they took a long time to arrive and were different in size than expected. Prices have risen a lot in recent years

Very happy at first. However, I have been using only stick-on labels for bottles or bags from the booklet so far. Now my daughter goes to school, I started using the ironed-on labels and the stick-on labels onto the actual garments label, and these don't stay! The first started to be wrinkly and eventually came off after a few washes, the latter also goes eventually after washes, but also can't cope with Napisan wash! What's the point! I feel like going back to old-fashion labelling and stitching fabric labels onto clothes. At least they would stay in place and can be removed when it's time to give away or sale! I'll stick to the stick-on labels for items only. Those are great!

The stickers the second time I washed the clothes they all came off, for nursery clothes it is a bit cumbersome.

The products are of very good quality but the order has taken a month to arrive.

I placed the order for the second time and it still hasn't arrived, I've been waiting since early September

Big lag too get the goods.

Delivery was made days later than what was stated on the website.

Wasn't impressed this time delivery took over two weeks to arrive and product Wasn't brilliant either

Too long time, disappointed with the product was not clear that it was paper educherete

I did not receive the order for the start of school despite the fact that I placed the order at the end of August. In spite of this the very friendly operator made me send it again.

The stickers took a long time to arrive, as sent from France, which wasn't made clear. They do not actually seem to work and fall off in the wash. They are also badly perforated, so almost impossible to remove from the sticker sheet in the first place. I give this 2 stars as they are actually pretty cute stickers, just useless. I would not buy from this company again.

We bought some labels and stickers for the beginning of the school year for our daughter, they arrived late and the envelope was torn and empty. We informed you of what happened and you sent them again, they arrived on Saturday afternoon and the envelope had scratches and some of the pages were wrinkled. We will sincerely consider ordering from you again. Thank you

They come off in the wash. Useless

Order never arrived as it was only sent in a letter. However, when I made a complaint, I at least received a credit note immediately.

Order never arrived and there was no apology or update, just a rather long wait until I finally asked for a refund.

Order arrived 3 weeks later, reported delivered as early as a couple of days before arrival.

I paid to have it delivered express, and it arrived 6 days later.