The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Unfortunately, I must inform you that I am dissatisfied with the stickers. The stickers have already come off at the edges of the small pins. For this reason, I will unfortunately not be ordering from you again.
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Mary C.
Rating: 2 out of 5
following a purchase from 29/06/2026
The clothing stickers quickly came off. I have never had this with my previous orders, this time several came off before the first wash and the others came off in the washing machine.
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Response from Petit-Fernand
Hello Mary,
We are sincerely sorry to hear that you have encountered problems with our clothing stickers. Your satisfaction is important to us and we would like to discuss your experience in more detail to find a suitable solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
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Jean-Luc V.
Rating: 2 out of 5
following a purchase from 28/06/2026
The labels do not stick to the socks
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Response from Petit-Fernand
Hello Jean-Luc,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the labels do not meet your expectations. We invite you to contact us directly so that we can help you resolve this issue.
Best regards,
The C-Monetiquette team
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julien N.
Rating: 2 out of 5
following a purchase from 25/06/2026
After two washes, the labels do not hold. I meticulously followed the instructions for setting them up. The only solution I found is to place the labels on the clothing labels.
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Response from Petit-Fernand
Hello Julien,
Thank you for sharing your experience with us. We are sorry to hear that the labels did not hold after washing despite your following the instructions. We invite you to contact us directly so that we can discuss your situation and find an appropriate solution.
Best regards,
The C-Monetiquette team
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Fabienne B.
Rating: 2 out of 5
following a purchase from 25/06/2026
Very nice bottle but the quality is really not up to par, one wash (by hand) and the first name is already coming off...
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Response from Petit-Fernand
Hello Fabienne,
We are sincerely sorry to hear that you encountered a problem with your bottle. Your satisfaction is important to us, and we invite you to contact us privately to discuss this situation and find a solution.
Best regards,
The C-Monetiquette team
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Jean-Jacques M.
Rating: 2 out of 5
following a purchase from 22/06/2026
I hadn't seen that I had to stick the label on the garment's label. I never keep labels on clothes (unpleasant feeling)
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Response from Petit-Fernand
Hello Jean-Jacques,
Thank you for sharing your experience. Our heat-sealable labels can be applied directly to the fabric.
If you have any other questions or concerns, please do not hesitate to contact us.
Best regards,
The C-Monetiquette team
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Miriana B.
Rating: 2 out of 5
following a purchase from 03/06/2026
I am unhappy because the name was not written centrally.
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Response from Petit-Fernand
Dear Miriana,
Thank you for sharing your feedback. We are sorry to hear that the personalization did not meet your expectations. We have just contacted you to resolve the issue!
Best regards,
The Petit-Fernand team
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Christiane P.
Rating: 2 out of 5
following a purchase from 13/06/2026
The labels are nice but I left the first name and last name blank and we have trouble reading them
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Response from Petit-Fernand
Hello Christiane,
Thank you for taking the time to share your impressions. We are glad that you like the labels, but we are sorry to hear that the chosen colors do not allow for optimal readability.
Have a nice day,
Camille C-MonEtiquette
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carine A.
Rating: 2 out of 5
following a purchase from 08/06/2026
The labels come off after the first wash. I am very disappointed. I ordered the same labels twice and had no issues. Even 2 years later they are still stuck. Was there a problem with this new batch??
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Response from Petit-Fernand
Hello Carine,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have encountered problems with our labels. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille
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Ksenia R.
Rating: 2 out of 5
following a purchase from 22/05/2026
After 2 weeks of use, the bottle is leaking
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Response from Petit-Fernand
Hello,
Thank you for sharing your experience with us. We are sorry to hear that your bottle has a problem. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Julie G.
Rating: 2 out of 5
following a purchase from 03/06/2026
Very disappointed with the quality of the design on the tasting box. It is a poorly stuck label: you can see all the bubbles.. the quality is bad! I expected a better finish, given the price of the item.
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Response from Petit-Fernand
Hello Julie,
We are sincerely sorry to hear that the quality of your tasting box does not meet your expectations. Your satisfaction is important to us, so we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Paola S.
Rating: 2 out of 5
following a purchase from 02/06/2026
It was sold as labels that wouldn't come off in the wash, but after the first wash they peeled off. It's really a shame.
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Response from Petit-Fernand
Hello Paola,
We are sincerely sorry to hear that our labels did not meet your expectations. Your experience is important to us and we would like to understand what happened.
To do this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Nastasia K.
Rating: 2 out of 5
following a purchase from 27/05/2026
Very disappointed with this order as I had loved the previous ones. I did not expect this result.
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Response from Petit-Fernand
Hello Nastasia,
We understand your disappointment and we are truly sorry to learn that this order did not meet your expectations. We invite you to contact us by email so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
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ANDRÉA D.
Rating: 2 out of 5
following a purchase from 26/05/2026
It doesn't last more than 2 days
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Response from Petit-Fernand
Hello Andréa,
We are sincerely sorry to hear that your experience did not meet your expectations. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Susan P.
Rating: 2 out of 5
following a purchase from 07/05/2026
The name labels come off in the wash.
Response from Petit-Fernand
Hello Susan,
Thank you for your feedback. We’re sorry to hear that you experienced issues with the name labels. We value your input and will take it into consideration to improve our products. Our customer service has just contacted you to help resolve the issue.
Best regards,
The Petit-Fernand Team
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Svenja A.
Rating: 2 out of 5
following a purchase from 06/05/2026
Unfortunately, it came off immediately during the first wash.
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Alice N.
Rating: 2 out of 5
following a purchase from 29/04/2026
The thermal bottle can leaks
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Response from Petit-Fernand
Good morning Alice,
Thank you for sharing your experience. We are sorry to hear that you encountered a problem with the thermal bottle. We invite you to contact us directly so that we can find an appropriate solution and ensure your satisfaction.
Best regards,
The Petit-Fernand team
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Elodie J.
Rating: 2 out of 5
following a purchase from 05/05/2026
the company's logo at the end of the first name makes the label unreadable I am disappointed
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Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sorry to hear that the logo has affected the readability of your label. It is indeed the mandatory mention related to the chosen One Piece illustration. Your feedback is valuable and we will review it to improve our products. Please feel free to contact us directly if you have any other suggestions.
Have a nice day,
Camille C-MonEtiquette
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Régine T.
Rating: 2 out of 5
following a purchase from 04/05/2026
The labels had two different names to offer and a single notebook gathered both, too bad... otherwise no other problems.
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Response from Petit-Fernand
Hello Régine,
Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We understand the importance of personalization and will ensure that your suggestion is taken into account to improve our service. Your satisfaction is our priority. Please do not hesitate to contact us directly for any questions or needs.
Have a nice day,
Camille C-MonEtiquette
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Zahia D.
Rating: 2 out of 5
following a purchase from 18/04/2026
I had already placed an order for iron-on labels that I was very satisfied with. This time I ordered adhesive labels. I am disappointed because they came off after the first wash and are stuck to the drum of the washing machine
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Response from Petit-Fernand
Hello Zahia,
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your iron-on labels. Regarding the adhesive labels, we are sorry to hear about this issue and we will pass your feedback on to our team. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Elsa F.
Rating: 2 out of 5
following a purchase from 28/04/2026
I bought a water bottle, there were lots of grains under the labels. Very quick customer service, they made me a new one right away. The new one arrived with the name not centered on the bottle... anyway, I'm giving up and I won't order from this site again.
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Response from Petit-Fernand
Hello Elsa,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. Please know that we are constantly working to improve the quality of our products and services. We remain available to discuss with you about the products you received.
Have a nice day,
Camille C-MonEtiquette
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Sekou C.
Rating: 2 out of 5
following a purchase from 27/04/2026
I have label pages that are in someone else's name
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
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Helene J.
Rating: 2 out of 5
following a purchase from 24/04/2026
Stickers that come off after the first wash in the dishwasher
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Response from Petit-Fernand
Hello Hélène,
Thank you sincerely for your feedback. We are sorry to hear that our labels did not meet your expectations. The quality and durability of our products are at the heart of our concerns. In order to provide you with the best solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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ELISABETH S.
Rating: 2 out of 5
following a purchase from 15/04/2026
I have received the labels and reported that the parchment paper was not included. I therefore received a new shipment of labels without parchment paper.
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Response from Petit-Fernand
Hello Elisabeth,
Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. Rest assured that we are doing everything possible to ensure our customers' satisfaction. Your message has been forwarded to the relevant department.
On your side, you can use kitchen parchment paper to apply your labels :)
Have a nice day,
Camille C-MonEtiquette
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soraya H.
Rating: 2 out of 5
following a purchase from 28/03/2026
I am disappointed with the labels, after one wash it is already starting to peel off the clothes
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Response from Petit-Fernand
Hello Soraya,
Thank you for your feedback. We are sorry to hear that the labels did not meet your expectations. Your experience is important to us, and we would like to help you resolve this issue. To assist you better, we have just contacted you by email :)
Have a nice day,
Camille
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Vanessa G.
Rating: 2 out of 5
following a purchase from 19/03/2026
The design is very nice but, the first thermal bottle I bought broke the cap and when I asked for another, the water spills out and cannot be sucked properly
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Response from Petit-Fernand
Hello Vanessa,
We greatly appreciate your feedback and are sorry that you had issues with the thermal bottles. Our goal is to offer quality products. We invite you to contact us directly to resolve your situation and ensure that you are satisfied with your purchase.
Good day,
Camille
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CECILIA B.
Rating: 2 out of 5
following a purchase from 20/03/2026
I am very disappointed with the labels received, they did not last long
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Response from Petit-Fernand
Hello Cécilia,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the labels did not meet your satisfaction. The quality of our products is a priority, and we would like to understand what happened in order to improve. Please feel free to contact us directly so that we can find a solution together. Your satisfaction is essential to us.
Have a nice day,
Camille C-MonEtiquette
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Maud L.
Rating: 2 out of 5
following a purchase from 16/03/2026
In the label pouches, I am missing the sulfur paper and 5 labels. The case is nice to see with wear
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Response from Petit-Fernand
Hello Maud,
Thank you for your feedback. We are sorry to hear that your order did not fully satisfy you. Your comments regarding the sulfur paper and the lack of labels are valuable, and we will ensure to improve these aspects. We are committed to providing you with quality products and would be happy to help you resolve this issue. For that, we have just contacted you directly by email :)
Have a nice day,
Camille C-MonEtiquette
C
CLEMENTINE A.
Rating: 2 out of 5
following a purchase from 18/03/2026
This is my 3rd order but this time the result is not satisfactory at all... It looks like the ink has smudged on the labels giving a very unclear result for the inscription. Moreover, this time I did not receive the small sheet that is used for the heat transfer labels in my notebook...
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Response from Petit-Fernand
Hello Clémentine,
Thank you for your feedback. We are sorry to hear that your last order did not meet your expectations. We place great importance on the quality of our products and will investigate this printing issue. Regarding the sheet for the heat transfer labels, we will rectify this for you.
To assist you better, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Anne-Christine P.
Rating: 2 out of 5
following a purchase from 12/03/2026
I ordered several labels for clothing, for shoes and objects. I received the first notebook in 2 or 3 days, then the others 10 days later... too late... We had to order from another site to receive the labels we needed on time. I will see about the adhesive labels (first name written very small), I have never experimented. Have a good evening
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Response from Petit-Fernand
Hello Anne-Christine,
Thank you for your feedback. We are sorry to hear that the delivery of your items did not meet your expectations. We are constantly working to improve our delivery times to ensure an optimal experience for our customers. Your comments on the adhesive labels are valuable and we hope they will meet your needs. Please do not hesitate to contact us for any questions or assistance.
Have a nice day,
Camille C-MonEtiquette
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Raquel G.
Rating: 2 out of 5
following a purchase from 10/03/2026
This is not the first time I place an order... but this time almost half of the labels came off after the first wash (cold water). Very disappointed with the quality this time.
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Response from Petit-Fernand
Hello Raquel,
Thank you for your feedback and we are sincerely sorry to hear that your recent experience with our labels did not meet your expectations. The quality of our products is paramount to us and we take your feedback very seriously.
In this regard, we have just contacted you by email to assist you :)
Have a nice day,
Camille C-MonEtiquette
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Pascale M.
Rating: 2 out of 5
following a purchase from 27/02/2026
Leila's first name is almost invisible on the label, what a shame.
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Response from Petit-Fernand
Hello Pascale,
Thank you for taking the time to share your feedback. We are sorry to hear that the visibility of the names on the label did not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly to discuss your concerns.
Have a nice day,
Camille C-MonEtiquette
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Mel S.
Rating: 2 out of 5
following a purchase from 20/02/2026
Very disappointed, the labels come off after the first wash... at 30 degrees too..
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Response from Petit-Fernand
Hello,
Thank you for your feedback. We are sorry to hear that you encountered this problem with our labels. We hope that the solution proposed by our customer service meets your expectations.
Have a nice day,
Camille C-MonEtiquette
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Azar O.
Rating: 2 out of 5
following a purchase from 04/02/2026
Unfortunately, a part was missing!
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Response from Petit-Fernand
Hello Azar,
Thank you for taking the time to share your feedback. We are sorry to learn that an item was missing from your order. Your satisfaction is very important to us, and we encourage you to contact our customer service so that we can resolve this issue as soon as possible.
We hope to have the opportunity to serve you again.
Best regards,
The Es-Ist-Meins team
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Amy D.
Rating: 2 out of 5
following a purchase from 25/01/2026
These stickers keep coming off the clothes when they are in the washing machine. I feel like this definitely defeats the point of buying the stickers! I feel like ive wasted money sadly.
Response from Petit-Fernand
Hello Amy,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience with our stickers and understand how disappointing it can be when products do not meet expectations. Your comments are valuable, and we will certainly take them into consideration to improve our offerings. If you would like assistance or further support, please do not hesitate to reach out to our customer service team.
Best regards,
The Petit-Fernand Team
M
Marie G.
Rating: 2 out of 5
following a purchase from 03/02/2026
The labels are pretty, but half of them didn't hold up after the first wash, despite following the usage instructions.
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are glad that you appreciated the design of the labels. Regarding the washing durability issue, we are sorry to hear that. We have just contacted you to assist you :)
Have a nice day,
Camille C-MonEtiquette
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Annette W.
Rating: 2 out of 5
following a purchase from 24/01/2026
Material not well described. Quality not satisfactory.
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Response from Petit-Fernand
Hello Annette,
Thank you very much for taking the time to share your opinion. We are sorry to hear that the quality of our products did not meet your expectations and that the material description was unsatisfactory. Your feedback is valuable and will help us improve our communication and services. Please do not hesitate to contact us directly to discuss your experience.
Best regards
The Es-Ist-Meins Team
I
isabelle K.
Rating: 2 out of 5
following a purchase from 20/01/2026
Having ordered for my three grandchildren, the different names are mixed up in two stapled notebooks. Very convenient to offer them!!
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Response from Petit-Fernand
Hello Isabelle,
Thank you for taking the time to share your experience. We are sorry to hear that your grandchildren's names were mixed up. Please know that we take your feedback very seriously and we will work to improve our service.
Have a nice day,
Camille C-MonEtiquette
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Elfa Z.
Rating: 2 out of 5
following a purchase from 10/12/2025
Ordered goods not received
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Response from Petit-Fernand
Good day Elfa,
thank you very much for your feedback. We are sorry to hear that you have not received your order. Your satisfaction is our highest priority, and we would like to resolve this issue as quickly as possible. Please do not hesitate to contact us directly so that we can assist you in the best possible way.
Best regards
Your Es-Ist-Meins Team
K
Katrin L.
Rating: 2 out of 5
following a purchase from 08/01/2026
Hold until the first wash. After that, you are loose or even lying in the washing machine
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Response from Petit-Fernand
Good day Katrin,
thank you very much for your feedback. We are sorry to hear that you had problems with our products. Your satisfaction is our highest priority, and we take your comments very seriously. Please do not hesitate to contact our customer service so that we can offer you a suitable solution. Your trust is very important to us, and we want to provide you with a positive experience.
Best regards
Your Es-Ist-Meins Team
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