Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 999 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 3, 4 and 5 stars

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Clare M.
Rating: 5 out of 5
Lots of choice, brilliant website to navigate, easy ordering and swift delivery
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Paula Bello
Rating: 5 out of 5
Fast, economical service. Very satisfied with the school labels I purchased.
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Axx
Rating: 5 out of 5
All rounder! Easy to order, quick delivery and quality product.
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Alexia Dubern
Rating: 5 out of 5
This is the second time I've used C-mon étiquette products. They're very good quality, sticking well to clothes/objects even after machine washing. The labels are laminated, which means they stay intact. I recommend this company, which delivers on time and creates quality products.
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Sinem Tatligun
Rating: 5 out of 5
Hello thank you I received my order I am very satisfied very good product thank you again
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Nathalie
Rating: 4 out of 5
I was looking for labels to mark my daughter's clothes and came across c-monetiquette.fr. The choice of labels is varied. I had no trouble placing my order and received it quickly.
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Alpha
Rating: 5 out of 5
Good quality. Some very pretty patterns hide the name a bit. I'll pay more attention to this on a future order. The iron-on labels are of excellent quality. On the other hand, the advertised delivery times were longer...
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Sylvie N.
Rating: 5 out of 5
Fast delivery, stickers hold super
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Sébastien
Rating: 5 out of 5
Quality product, responsive service, excellent value for money. Whether it's the clothing labels or the self-adhesive ones, there's nothing to say, everything's up to scratch. And above all, the big plus for me, a French site, with high-quality customer service that's responsive and finds a solution for you!
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Aurélie BOISUMEAU-BARGY
Rating: 5 out of 5
I've been a customer for 7 years, ordering labels and personalized products for my children. Super quality and super designs, the products get better every year. I recently had to deal with the customer service department: they're very responsive and a real person to talk to... Nothing to complain about, I'm sticking with them!
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audrey de
Rating: 4 out of 5
Between order and delivery I count about a week. Good quality labels, no defects but some stickers didn't stand up to the machine but it did the job during my child's school trip.
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L.LIE
Rating: 5 out of 5
Fast delivery, great products!
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Lulu Potetoes
Rating: 5 out of 5
I just love it. It's so cool to be able to personalize.
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stéphanie boirat
Rating: 5 out of 5
Top! I had a problem confirming my order because of an error in my email, but customer service was ultra responsive and I received my labels 48 hours after placing my order. The labels are very nice and identical to my order! I order *1000
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Kaori
Rating: 5 out of 5
Lovely products and excellent customer service!
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Victoria
Rating: 5 out of 5
Excellent experience overall. Easy to order, and to pay. Received notifications throughout the shipping process. Received the order. Order is of great quality. Easy to iron on. And the design looks great. I will be returning for more labels, thank you
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Milly A.
Rating: 5 out of 5
I had an unfortunate encounter where my billing and post address were different but listed the same on the site. Even though the blame was on my end, they kindly redid the order and posted to the correct address for hardly anything. This company went so far out of their way to deliver an exceptional service.
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Mlle Yaelle Sanguinetti
Rating: 5 out of 5
My daughter started CE1 and I've been ordering from your site since she started kindergarten. I'm so happy. The clothing and object labels stick really well and are very easy to put on. Every year my daughter has fun finding her new logo and color. Thank you so much!
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Sébastien
Rating: 5 out of 5
First order for a child's first day at school, and the packs on offer are perfect! Fast delivery, and the quality is spot on! Thank you very much.
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Emy
Rating: 5 out of 5
The labels are beautiful and very practical?
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AH
Rating: 4 out of 5
Correct labels. We'll see how long they last, especially the clothing labels.
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Stella Garcia
Rating: 5 out of 5
Very good nothing to say recommend
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Stéphanie PV
Rating: 5 out of 5
Fast shipping, labels conform and beautiful!
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angela greco
Rating: 3 out of 5
This year I am unfortunately disappointed. I'm not one for negative comments, but having received no reply from the company after two messages I'm writing my dissatisfaction here. I've been ordering from the site for years because I was satisfied with the self-adhesive labels, but here the labels don't stick properly, which is annoying when you're dealing with about 80 labels. I think it's a shame not to have any feedback from the company about this incident.
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Response from Petit-Fernand
Hello Angela, We're sorry for the late reply, we have an exceptional number of requests at this time of year. We will find a solution as soon as possible. Thank you for your understanding. Very nice day Alessio
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Alybaba
Rating: 5 out of 5
Hello, bought in June 2021, here we are in September 2022 and everything is fine. I tested a "mixed" and therefore at the moment I can ensure the maintenance on the labels of clothing, those of the shoes, the thermocolables. I haven't yet tried the one on objects. I've also bought the toast box and the personalized water bottle with my 3-year-old child, and they're perfect, excellent quality, solid stuff! I4was afraid because of the sponsored ad on facebook (which doesn't give them good publicity because 99% of them are scams), and in the end it's very good! I've learned that several of my colleagues have been ordering from them for years with the same level of satisfaction. In short, to be recommended.
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Linou
Rating: 5 out of 5
Simple, fast and practical
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Hélène
Rating: 5 out of 5
Very efficient service, the order is received quickly, the rendering is very clean, and there are even a few little surprise labels that the kids might like!
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Alison
Rating: 5 out of 5
I order labels every year, and my daughters love choosing the font, color and character they want on their new labels.
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Hannelore
Rating: 4 out of 5
The adhesive labels are really great. Unfortunately, I didn't receive them after the first shipment. After informing the shipper, I actually received them a few days later without any problems. In the meantime, I received information about the processing status and was able to follow the progress of the delivery in detail.
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Anais
Rating: 5 out of 5
Fast dispatch, iron-on labels that adhere very well to the clothes, to be seen over time but the quality looks very good. The little booklet with all the labels together means you won't lose them, I recommend it!
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anne-laure le gall
Rating: 5 out of 5
Quality labels, both iron-on and self-adhesive. Fast delivery, no shipping charges. I ordered the wrong background, so the design wasn't there. Customer service was very responsive and took care of everything within a few days. I really recommend it!
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Raquel Rueda
Rating: 3 out of 5
I ordered the labels over 3 weeks ago and have not received them. I have contacted customer service to at least know the tracking number and the shipping company so I can find out where my order is and they won't even give it to me...I don't know what to do...there is no way to get an answer. I rectify: I have finally received a reply and they have offered to refund my money or reship. I appreciate the response, better late than never!
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Response from Petit-Fernand
Hi Raquel, we have sent you a proposal by email, we are waiting for your response.
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Marie guelyne FERMIL
Rating: 4 out of 5
Hello Order placed a bit late but the team works efficiently so I received the labels before the start of the school year. You're top notch. Just one small problem: ..... A bit small but it can be helped.
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Sandra CORVO MARQUES
Rating: 4 out of 5
I've been ordering for a few years now, and I'm very happy, good value for money.
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Virginie PRUVOST
Rating: 5 out of 5
Perfect for my son's 1st day of kindergarten: personalized water bottle + clothing labels that can be removed later without damaging them! :)
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La Mag
Rating: 5 out of 5
5 years I've been ordering, and I've never been disappointed by the quality?
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VIRGINIE LENOBLE
Rating: 5 out of 5
I found out about it on Facebook, so I thought why not, since my little boy was going to nursery school. The website is superbly presented and very accessible, and it's easy to compile labels.
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Kinda A.
Rating: 5 out of 5
The shipping took a long time but the quality was really top ?? I can only recommend
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Aliette
Rating: 5 out of 5
Excellent customer service, responsive and immediately knew how to resolve an order error. Would recommend.
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Karine Zemmouri
Rating: 5 out of 5
Very nice labels ? I recommend it
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