Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 052 published reviews
5 44,5k 84% 4 3 399 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 3, 4 and 5 stars

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S
Suzanne B.
Rating: 5 out of 5
following a purchase from 12/08/2025
Fantastic name stickers. Thoroughly recommend. So easy and quick to use.
K
Katie L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Hard wearing labels. They have just updated the format to improve the front of the sticker. Back seems to be the same glue as before.
Response from Petit-Fernand
Dear Katie,

Thank you for your positive feedback! We’re glad to hear that you appreciate the hard-wearing labels and the updated format. Your insights are valuable to us, and we’re always looking to improve. If you have any further suggestions, feel free to share!

Best regards,
Giulia Petit-Fernand Team
C
Clarisse P.
Rating: 5 out of 5
following a purchase from 21/08/2025
Very fast and of good quality. This is the 2nd time I order from this site.
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Geneviève M.
Rating: 5 out of 5
following a purchase from 22/08/2025
the bags I received are great and the kids love them
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Maud B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Perfect
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Fatiha B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I am disappointed despite having followed the instructions and not having washed the clothes immediately, the labels came off.
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Response from Petit-Fernand
Dear Fatiha,

Thank you for your feedback and we are sorry to hear that you encountered problems with our labels. Your experience is important to us and we will escalate your comments to improve the quality of our products. Please feel free to contact us to discuss the situation and find a satisfactory solution.

Giulia C-MonEtiquette
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Alexi M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Quality product that lasts great
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Stephanie G.
Rating: 5 out of 5
following a purchase from 12/08/2025
Everything is great
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Response from Petit-Fernand
Good day, Stephanie,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
C
CANDICE G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Top
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Gervaise N.
Rating: 5 out of 5
following a purchase from 21/08/2025
Affordable labels, plus a personalized tasting box ordered for my son's kindergarten return! The visuals are largely faithful to the images on the site before ordering! Fast shipping, and secure payment. I opted for the iron-on clothing labels and so far I am not disappointed;
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Sarah C.
Rating: 5 out of 5
following a purchase from 16/08/2025
Perfect, very good quality at a low price
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marine J.
Rating: 5 out of 5
following a purchase from 22/08/2025
An incredibly responsive customer service, very satisfied with my order and the delivery times. Thank you very much
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Loubna K.
Rating: 5 out of 5
following a purchase from 21/08/2025
Quick and efficient
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Aurélie B.
Rating: 5 out of 5
following a purchase from 21/08/2025
PERFECT! Slight issue with the reception of an item. I made a request, they responded in less than 24 hours and resent a new item. Their product, their promotion, their treatment, delivery... everything is great. And for the item with the small defect that they changed for me, well, it happens! and it's really not a big deal
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Julie T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Very good
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Lanihei T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Super fast! Top quality
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Naima R.
Rating: 5 out of 5
following a purchase from 21/08/2025
Excellent
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Lola L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Due to being in a small town, I had a problem with delivery ....but the product and customer service were impeccable. Thank you
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AURÉLIE M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very beautiful labels
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Laure H.
Rating: 5 out of 5
following a purchase from 22/08/2025
Always so happy with my label purchases!
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Patricia D.
Rating: 5 out of 5
following a purchase from 22/08/2025
Too good for my grandchildren, we recommend it every year.
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Claudia T.
Rating: 5 out of 5
following a purchase from 10/08/2025
Super beautiful and a fast shipping The stickers last forever on the things super well
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Response from Petit-Fernand
Good day, Claudia,
thank you very much for your kind words. Your satisfaction is a great motivation.
Have a nice day,
Customer Service EsIstMeins
S
Stéphanie S.
Rating: 3 out of 5
following a purchase from 22/08/2025
The labels may be pretty but impossible to peel off the paper. This is the first time this has happened as this is my third order.
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Response from Petit-Fernand
Hello Stéphanie,

Thank you for your feedback. We are sorry to hear that you encountered difficulties with peeling the paper off your labels. Your satisfaction is essential to us, and we take your comment very seriously. Please feel free to contact us directly so that we can assist you and find a satisfactory solution.

Best regards,
Giulia from C-Monetiquette
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Léria C.
Rating: 5 out of 5
following a purchase from 21/08/2025
Super
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Alanna L.
Rating: 3 out of 5
following a purchase from 12/08/2025
The product is great but the website should say clearly that it would take a week to arrive and is coming for France and next day delivery isn’t an option. The labels arrived a week after I needed them for camp
Response from Petit-Fernand
Dear Alanna,

Thank you for your feedback on your recent experience with Petit-Fernand. We're glad to hear you love the product! We apologize for any inconvenience caused by the shipping time. Your suggestion about clearer information regarding delivery timelines is valuable, and we will work on improving that on our website. We appreciate your understanding and hope to serve you better in the future.

Best regards,
Giulia Petit-Fernand Team
B
Brida L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Great
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Kathleen D.
Rating: 5 out of 5
following a purchase from 21/08/2025
Perfect
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Elodie G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Products conform to the description and fast delivery
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Harriet S.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect!
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Sarah K.
Rating: 5 out of 5
following a purchase from 20/08/2025
Order received very quickly, the labels are superb and of great quality, I am really delighted!
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Kontxi M.
Rating: 5 out of 5
following a purchase from 11/08/2025
I love them!!!
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Aida N.
Rating: 5 out of 5
following a purchase from 22/08/2025
Great, my kids loved it
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Amandine B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Delighted with my orders on this site! Labels of beautiful quality and very pretty
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Charline G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very satisfied with this first order!
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Elodie D.
Rating: 5 out of 5
following a purchase from 22/08/2025
Practical, easy and with choice
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Mathieu R.
Rating: 5 out of 5
following a purchase from 21/08/2025
Great purchase, nothing to say
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Ane-Flore T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Large selection, fast delivery
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MICHELLE F.
Rating: 5 out of 5
following a purchase from 21/08/2025
Excellent site, choice and fast delivery
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Mmah Z.
Rating: 5 out of 5
following a purchase from 20/08/2025
5
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Anaïs B.
Rating: 5 out of 5
following a purchase from 21/08/2025
Super label and quick to apply
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