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A
Rating: 5 out of 5
SATISFIED
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 251 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Great communication and really happy with the product. So easy to use and saves soo much time.
R
Rating: 4 out of 5
Lovely labels, just as I wanted them. Only gripe is they can be really hard to pull of the backing which can cause the protective layer to peel off. Otherwise very happy and they last long!
C
Rating: 3 out of 5
Good quality of products that I have been using for four years already. Less happy with the waiting time that lasted over fifteen days with free shipping.
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Response from Petit-Fernand
Dear Cristina, Thank you for your feedback and we are pleased to know that you appreciate the quality of our products. We are aware that waiting times can be a source of inconvenience and want to assure you that we are actively working to improve these aspects. Unfortunately, delivery delays are not directly our fault, but we are committed to doing our best to reduce shipping time. Your patience and understanding are very valuable to us. Clare, Petit-Fernand
G
Rating: 5 out of 5
So far I've tested the "object" labels on my 4-month-old's bottles. They haven't moved all week, they're water and heat resistant, so I'm waiting to see what happens in the long term. As for the clothes, I haven't had a chance to wash them yet, so we'll see.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
M
Rating: 5 out of 5
As with previous items purchased, the quality is excellent. Shipping meets the timeline stated in the order, and it is very convenient to pick up the order at a BRT Point which saves a few pennies!!!
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F
Rating: 5 out of 5
I have made several orders and each time I am fulfilled...
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
D
Rating: 4 out of 5
The labels are great however the delivery time (over 10 days from printing) is definitely long.
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M
Rating: 5 out of 5
Always satisfied, I've been ordering here for several years. Quality labels, super pretty, never comes off even in the wash unless I remove it myself. Customer service is top notch, very responsive and always finds a solution quickly. Example: my order didn't arrive on time, or even afterwards. After a complaint, they immediately sent me a new order. Not to mention the price, which is super affordable! Thank you C mon etiquette
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
J
Rating: 5 out of 5
received on time and as requested
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
R
Rating: 5 out of 5
Beautiful labels. Order placed twice as the first order was not successful (lost shipment) but Petit Fernand immediately arranged for a second shipment quickly.
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K
Rating: 5 out of 5
Very good labels, good quality, nice colors, I am satisfied.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
B
Rating: 5 out of 5
super professional service always
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T
Rating: 5 out of 5
First experience and already won over. Beautiful design, choice of colors and logos. Quick delivery at home, the packaging for the labels is very well done and the instructions are clear! Highly recommend!!!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
R
Rating: 3 out of 5
The product very well, I had already made other orders before and very well, the transport bad, slow, the first shipment did not arrive and I had to send it back from petit
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Response from Petit-Fernand
Hello Raquel, Thank you for your comment. We are sorry for this delay in delivery and hope that everything is to your liking :) Good day, Camille Petit-Fernand
M
Rating: 5 out of 5
The products are unique They really last forever Too bad the shipping that although free is very very slow All in all though it is worth the wait because the stickers are awesome
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E
Rating: 5 out of 5
Perfect graphics as per the draft. Slightly long delivery but well worth it.
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F
Rating: 5 out of 5
Perfect product
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. We are very happy to have been able to offer you an optimal customer experience. ?? Have a nice day, Elise, C-MonEtiquette
P
Rating: 4 out of 5
I like the treatment and the quality of the product. The only problem was the delivery time of the delivery man, but Petit-fernand responded promptly and assumed the cost of shipping when the service was delayed.
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M
Rating: 5 out of 5
Ive ordered these every year since my son started school 2021. They are fantastic and stay on after every wash. Ive stuck them on clothes, inside shoes, lunch boxes, drink bottles and many more things. A* rating
E
Rating: 3 out of 5
È il secondo ordine che passo, rispetto al precedente (2020) ho trovato che la qualità delle etichette sia peggiorata.
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Response from Petit-Fernand
Salve, La ringraziamo per il Suo feedback. La invitiamo a contattarci per fornirci i suoi commenti, che ci sono molto utili per migliorare il nostro servizio. Le auguro una buona giornata, Elise, C-MonEtiquette
I
Rating: 5 out of 5
Super nice labels, as ordered in color . Fast delivery
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
N
Rating: 5 out of 5
Very good product
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
M
Rating: 5 out of 5
Very good products, as well as beautiful. Very good presentation and fast shipping.
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F
Rating: 5 out of 5
Easy order, great product, relatively quick delivery.
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J
Rating: 5 out of 5
Fantastic loved what I brought.
M
Rating: 4 out of 5
Intuitive site and fast delivery.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
C
Rating: 5 out of 5
Magnificent label
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
C
Rating: 5 out of 5
Highly recommend not just for high quality products but for solving "problems" in a minute aswell. So happy with petit-Fernand !! Thank you
D
Rating: 5 out of 5
I purchased the labels for school supplies after I bought them several years ago because they are the best. Unfortunately, the shipment arrived late due to the post office and I contacted support.Promptly they asked if I wanted a refund or if I wanted another shipment.I opted for the latter and in the meantime the labels arrived...I notified them saying I would also pay them for the second shipment if it arrived and when it arrived I notified them and they gave it to me.RECOMMENDED for kindness and quality of the product.
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D
Rating: 5 out of 5
Well-designed site, lots of choice in the items. The colors and patterns are really beautiful, the fabrics strong. Fast shipping
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
A
Rating: 4 out of 5
Very nice labels, very customizable and durable
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G
Rating: 5 out of 5
Labels as preview and affordable price. All good service and fast shipping. Only suggestion would be to provide a tracking number to follow the shipment.
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C
Rating: 5 out of 5
Despite the delivery mishap I received a new delivery. Product always perfect.
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M
Rating: 4 out of 5
The quality of the product is good but the delivery took much longer than usual, I even paid for express shipping and even then it didn't arrive quickly, it took more than 1 week and honestly it leaves much to be desired in that aspect.
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V
Rating: 5 out of 5
Good design, fast shipping
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
A
Rating: 5 out of 5
Always at the top, I love these labels.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
J
Rating: 5 out of 5
Impeccable
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
F
Rating: 5 out of 5
I have been using petit- fernand products for years and have been doing great. Also, last time for a shipping problem the order had not arrived and they immediately sent the products back to me at their own expense. Thank you :)
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S
Rating: 3 out of 5
Really nice labels & fonts to choose from. Unfortunately, an iron on label fell off after washing an item just once. I'd prefer them not to feel as plastic & shiny also. The look is great though, especially being able to choose the same colour background as the item of clothing.
Response from Petit-Fernand
Hello, I am very sorry to hear that the quality of our product was unsatisfactory. We have just contacted you to find a solution. Have a nice day, Elise, Petit-Fernand