The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
"My order arrived very late" was the complaint I made when I sent the email to customer service. As Murfy's law, the package arrived the next day, and while on top of that a few minutes later with the package in my hand, I received the notice "your order has been shipped." again... I told what has happened and how to pay the ones they have sent again, but I have only received the reply "Keep both of them as gifts." It has been a super nice experience. Thank you very much, Petit-Fernand.
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Response from Petit-Fernand
Hello, Thank you from the bottom of my heart for your message? Let's hope that everything is to your liking :) Have a great day, Camille Petit-Fernand
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Liz Karen Toledo Fernández
Rating: 5 out of 5
All good only that I ordered it urgently but there was a delay, I got my money back for the fast shipping but it was a shame not to use it when I needed it and improvise.
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KTD
Rating: 5 out of 5
Bought these last year and I love these labels loads of design choices, they are very good quality, do not fade and stay on clothes wash after wash. Repurchased this year and am not disappointed.
Response from Petit-Fernand
Hello Karen, We are delighted that our products continue to meet your expectations. Your opinion is very important to us. Have a lovely day ?? Chiara Petit-Fernand
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Silvia G.
Rating: 5 out of 5
Most efficient service
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Response from Petit-Fernand
Good morning Silvia, We are very happy that your experience with Petit-Fernand was 5stars :) We thank you for your trust. I wish you a good day ? Chiara Petit-Fernand
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DIDIER BATTU
Rating: 5 out of 5
The little ones were delighted with their snack box, with its beautiful products.
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Response from Petit-Fernand
Hello Didier, We are delighted to have delighted the children :) A lovely day, Camille C-MonEtiquette
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Ilenia L.
Rating: 5 out of 5
Very serious company and helpful in solving problems. I purchased both the labels and the water bottle and I must say that after some time and several washes all their Products are really the top.
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Response from Petit-Fernand
Good morning Ilenia, Thank you very much for your positive comment. We are really glad that you are satisfied with your order and that the customer service was dispinable in solving the problems. We thank you for your trust. ?? Good day, Chiara Petit-Fernand
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Justine Le bras
Rating: 5 out of 5
Super happy
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Mandy Matot
Rating: 5 out of 5
I am pleased with both the products and the speed with which I received my order. The telephone service is friendly, attentive and gives good advice. Thank you
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Response from Petit-Fernand
Hello Mandy, Thank you for your message? We're delighted you like our products! Have a nice day, Camille C-MonEtiquette
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Carolina Schmale
Rating: 5 out of 5
I love Petit Fernand! This is the second time I buy labels for my daughter's clothes and objects. For the second order I had a problem with the shipping but they have solved it in the best way and with a first class service. I will definitely buy from them again.
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Response from Petit-Fernand
Hello Carolina, It's a pleasure to read your message? Thank you very much for your confidence ! Have a nice day, Camille Petit-Fernand
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alexandra rabusseau
Rating: 5 out of 5
Beautiful snack box. It looks great!
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A B
Rating: 3 out of 5
Beautiful bottles, customization+++, super-fast delivery. Too bad the bottles are super fragile: after not even a week's use, the images peel off and the paint is damaged.
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Response from Petit-Fernand
Hello Alexandra, We are very sorry to read your message. It's not normal for your bottles to chip like this after a week's use. We have just contacted you to help you as soon as possible. Have a nice day, Camille C-MonEtiquette
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ELIS
Rating: 4 out of 5
They are certainly the best looking and best quality labels but the order always takes longer than they say it does
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Response from Petit-Fernand
Hello Elisa, We are delighted to hear that you like our products :) Good morning, Camille Petit-Fernand
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Marianne
Rating: 4 out of 5
Delivery reimbursed following a problem with delivery too late despite payment of express charges and damaged box (even if product intact).
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M. KORELL christophe
Rating: 5 out of 5
After a 1st shipment that didn't arrive, for X reasons, the customer service was reactive and top notch. Second shipment arrived very quickly.
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Gaëlle Salmon Bietry
Rating: 5 out of 5
This is the second time I've ordered and I'm still satisfied with my order. My little boy loves having new labels for his clothes, objects..... Then the ones that come with it make someone happy? thank you very much!
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Response from Petit-Fernand
Hello Gaëlle, We're delighted that you like our labels so much? Thank you for your confidence! Have a nice day, Camille C-MonEtiquette
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Zanabou Maoulida
Rating: 5 out of 5
Hello, my children are very happy with the water bottles printed with their first names and the chosen images. Thank you very much.
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Response from Petit-Fernand
Hello, thank you for your message! We're delighted that your children like our gourds? Have a nice day, Camille C-MonEtiquette
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Ophélie
Rating: 5 out of 5
I ordered self-adhesive textile labels and 2 personalized lunchboxes for children. Not only are the products aesthetically pleasing, they are also of very high quality. I'm delighted with my purchases and won't hesitate to order from this site again. What's more, delivery was fast. In short, only +++++ :)
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Response from Petit-Fernand
Hello Ophélie, Thank you very much for your message? It's a real pleasure to read you! Lovely day, Camille C-MonEtiquette
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Joane Gallucci
Rating: 4 out of 5
The items are good. However, the clasp on the flask is very hard for a child to close!
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Jessica H.
Rating: 5 out of 5
I am delighted with the products. This is the second time I've ordered. The lunch box still holds up after 3 years and the name labels are also great!
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Response from Petit-Fernand
Hello Jessica, thank you very much for your order and your great review! We are delighted that you like the quality of our products. We look forward to your next purchase. ?? Have a nice day, Elise, EsIstMeins
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Zoey8
Rating: 5 out of 5
Great site, wonderful labels!
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Miss Y.
Rating: 5 out of 5
Easy to use website Responsive customer service via email Great quality stickers
Response from Petit-Fernand
Hi Yasmina, Thank you for your feedback. We are happy you are satisfied with our product and that your overall experience with Petit-Fernand was more than positive. Thank you for your trust. Have a lovely day ?? Chiara Petit-Fernand
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Melissa Linck
Rating: 4 out of 5
Fast delivery
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Keissy Vado
Rating: 5 out of 5
Super I recommend A 200%.
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Response from Petit-Fernand
Hello Keissy, Thank you very much for your confidence? Beautiful day, Camille C-MonEtiquette
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Frany Icard
Rating: 5 out of 5
Perfect products, excellent communication. I am very pleased
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Sarah R.
Rating: 4 out of 5
The labels are nice, but the crèche pack with the non-iron-on labels isn't great. The labels come off after only two washes.
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Pellerin
Rating: 5 out of 5
Product as described and ideal for identifying my child's clothes and belongings. Customizable to suit your child.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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Marine
Rating: 5 out of 5
Great, fast shipping, fits well on clothes and is so cute!
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Esther Rocher Contreras
Rating: 5 out of 5
Friendliness and speed, and in case of shipping failure they solve it and good quality.
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Response from Petit-Fernand
Dear Esther, Thank you very much for your message ! We are very happy to read it. Hello, Camille Petit-Fernand
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Christine
Rating: 5 out of 5
Beautiful bottle, easy to customize and was shipped quickly. The cap is a little difficult to open and close, so we always have to open the bottle for our child. Otherwise great.
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Response from Petit-Fernand
Thank you for your order and your review. We are sorry that the clasp is difficult to open. ?? Please do not hesitate to contact us by email to give us more details and we will offer you a solution. Have a nice day, ???? Elise, ItIsMine
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Nuria
Rating: 4 out of 5
I have ordered a few times already stickers for my nephews and nieces for school and daycare and the moms are super happy .... give much play and very good.
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Response from Petit-Fernand
Hello Nuria, It's a pleasure to read your message? Thank you for your confidence ! Good morning, Camille Petit-Fernand
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Annarita
Rating: 5 out of 5
excellent parcel arrived by registered mail
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Response from Petit-Fernand
Good morning, thank you very much for your comment. We are glad that you are satisfied with our product. ?? I wish you a good day, Chiara Petit-Fernand
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Jean Jacques Cellard
Rating: 5 out of 5
Efficiency, responsiveness, customer focus
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Isabelle J.
Rating: 5 out of 5
Fast delivery and quality products.
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Ursula Alidor
Rating: 5 out of 5
Very satisfied with the items
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Claudia
Rating: 5 out of 5
The product ordered is beautiful and of excellent quality. The setup was very easy. I will purchase again
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Response from Petit-Fernand
Good morning Claudia. We are very happy that you liked our product and are satisfied with it. Have a good day ?? Chiara Petit-Fernand
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MIa
Rating: 5 out of 5
great products, lots of possibilities for custom creation, easy to use site
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Response from Petit-Fernand
Good morning Miriam, thank you for your comment. We are glad you are satisfied with the product and that navigating our site was easy. ?? Good day, Chiara Petit-Fernand
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ELEONORA
Rating: 5 out of 5
Beautiful that you can customize everything you need for kindergarten with the same theme. Beautiful themes, carefully done in colors and images. Great fabrics and good quality printing of the figures. Adhesive labels are very good and do not come off, also very good thermo-adhesive ones that are also easy to apply and very resistant to machine washing. The water bottle made of excellent materials and with spout easy to use for drinking and with leak-proof seal.
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Response from Petit-Fernand
Good morning Eleonora, it is a pleasure for us to know that your experience with our products has been positive. We thank you for your trust and for sharing your opinion. Have a great day ?? Chiara Petit-Fernand
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Claire Zaccardelli
Rating: 5 out of 5
Great to be able to order just the gourd stoppers! And I'm glad you're no longer using Chronopost for delivery!
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Lesley H.
Rating: 5 out of 5
Awesome products, good quality and design. Personalisation well done and looks like its permanent and printed to last. Really pleased.
Response from Petit-Fernand
Hi Leasly, thank you very much for your feedback. We are delighted to hear that you liked our products and appreciate their quality. Have a lovely day ?? Chiara Petit-Fernad
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Antonella S.
Rating: 5 out of 5
Positive experience, I your products from my first daughter, they are well made and designed for every need!
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Response from Petit-Fernand
Good morning Antonella, Thank you for your positive comment. we are pleased that you are satisfied with your experience with our company. ?? Good day, Chiara Petit-Fernand
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