Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 257 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 3, 4 and 5 stars

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Francesca
Rating: 5 out of 5
Well-made labels!!!! They adhere well . But I already knew you I went for sure!!!! Thank you thank you thank you and thank you ?
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natalie B.
Rating: 5 out of 5
Really great company. The products are lovely. I unfortunately one of the snap clip broke after a few days. I emailed the company and they sent a replacement straight away. Would definitely recommend
Response from Petit-Fernand
Hello, Thank you so much for your message ! Kind regards, Camille Petit-Fernand
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Mirian Conejero
Rating: 5 out of 5
The product is of very good quality, I have labels that I bought a couple of years ago and they are still perfectly glued and also when I placed the order for my second child, the envelope was lost, did not arrive and I have made another shipment at no cost, 100% recommendable.
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Response from Petit-Fernand
Hello Mirian, Thank you from the bottom of my heart for your message? Good morning, Camille Petit-Fernand
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Claire Majerus
Rating: 3 out of 5
Hello, Normally I am completely satisfied. However, this time, there were duplicate labels and others were not there that I had ordered. It's a shame. The quality is also sometimes not the same.
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Response from Petit-Fernand
Hello, We're very sorry to hear that the order you received is not what you asked for. We will contact you as soon as possible to help you. Have a nice day, Camille C-MonEtiquette
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Melissa
Rating: 5 out of 5
Great product, great customer service
Response from Petit-Fernand
Hello, Thank you so much ! Kind regards, Camille Petit-Fernand
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Mariziv
Rating: 5 out of 5
I can personalize my garments and items with style. I appreciate the innovations that the company introduces
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Rocio Molinero Escalona
Rating: 5 out of 5
Very friendly and fast service
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Response from Petit-Fernand
Hello Rocio, Thank you for sharing your experience? Hello, Camille Petit-Fernand
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Elo
Rating: 5 out of 5
Perfect everything nice. A little long delivery if you don't pay
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katerina D.
Rating: 5 out of 5
Excellent product, packaged in a booklet. Recommended
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Safiatou
Rating: 4 out of 5
The stickers are very nice
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Response from Petit-Fernand
Hello, Thank you very much for your message? Hello, Camille Petit-Fernand
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Patricia
Rating: 5 out of 5
The labels are very nice, my daughter loved them; I have not used them yet because they have just arrived, but they look very good quality. They have taken a little while to arrive, I chose the post office as the shipping method, I think they would not have taken so long if I chose another method. So, if you want them very fast do not choose the post office, for whatever reason some people get them fast and others do not. For my next order I already know. As for customer service they are also excellent, they answer right away and the treatment is very friendly. I hesitated, because they did not arrive quickly, but I was wrong. They are a reliable, safe and professional company!!!!
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Giorgia
Rating: 5 out of 5
I discovered their site by accident! Fast shipping and very nice packaging! I ordered thermoadhesive labels--they perfectly comply with what the site says! They also sent us a small gift
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ELISA
Rating: 3 out of 5
Until the order was completed on the site everything was perfect. Then in the shipping status it kept saying DELIVERED PRIORITY MAIL which is not clear whether it was delivered to the shipping service or to the user. Attempts made to get a response were all null and void....
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Response from Petit-Fernand
Good morning Elisa, thank you for your comment and your opinion. We are sorry that you encountered problems with the delivery, we hope you are still satisfied with your order. Customer service remains dsponibile for any clarification. Chiara Petit-Fernand
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Manon Distave
Rating: 5 out of 5
Clear site, order processed quickly; quality labels.
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Assia
Rating: 5 out of 5
Top as usual
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Natalia H.
Rating: 5 out of 5
I'm so over the moon happy with this company. I ordered some stick on name tags for my kids and when they didn't arrive by the exact date the company was so fast to fix the problem and send me out all new tags with fast track recorded delivery. Thank you petit fernand
Response from Petit-Fernand
Hello, Thank you so much for your message. Kind regards, Camille Petit-Fernand
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Barbara
Rating: 5 out of 5
After an initial problem with postal services the order arrived I would say very satisfactory
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Laura
Rating: 4 out of 5
Beautiful labels...some after several washes come off!
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Carine PARCQ
Rating: 3 out of 5
Satisfied with the product. But very long delivery time... My first order was received in 5 days, this one in 3 weeks ...
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Response from Petit-Fernand
Hello, We are very sorry that your order arrived so late. However, we are delighted that our products meet your expectations. Have a nice day, Camille C-MonEtiquette
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Kate
Rating: 5 out of 5
Very good . Fast top customization
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Foxy
Rating: 5 out of 5
Everything super
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Response from Petit-Fernand
Thank you for your order and your great review. ?? Have a nice day, Elise, EsIstMeins
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Amy
Rating: 5 out of 5
Great customer service & product (so cute!)
Response from Petit-Fernand
Hello, Thank you :) Have a nice day, Camille Petit-Fernand
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Elena Sandoica
Rating: 5 out of 5
Quick and clear.
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Carla Quiroga Redondo
Rating: 3 out of 5
Delivery too slow
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Response from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. However, as for our products, we hope that everything is to your liking. Good morning, Camille Petit-Fernand
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Mathieu Gilles
Rating: 5 out of 5
Beautiful quality! And easy to use?we're delighted!
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sabrina D.
Rating: 4 out of 5
Service a little slow but by contacting customer service they reassured me that they would ship it as soon as possible. Response: I have already received it some time ago. Thank you very much
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Response from Petit-Fernand
Good morning Sabrina, thank you for your comment. We hope to receive your order as soon as possible. We remain diponibile for any clarification.
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Margaux Rmg
Rating: 5 out of 5
Super fast and easy to use
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Erica L.
Rating: 4 out of 5
Ordered September 12 I have not received anything yet. I REMEMBER THAT TALKING WITH ASSISTANCE THEY SENT ME BACK THE PRODUCTS I hope to receive them soon The girl was very kind Thank you very much!!!
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Response from Petit-Fernand
Good morning Erika, thank you for your comment. I wish you to receive your new order as soon as possible.
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Irene B.
Rating: 5 out of 5
Very professional and functional product and as per photos and description
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Response from Petit-Fernand
Dear Irene, Thank you very much for your comment. We are glad you are satisfied with the product and service. See you next time!
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Giada
Rating: 3 out of 5
BEFORE:The product never arrived AFTER: I made arrangements for a refund which arrived immediately, it is true I did not get the product but, the service was efficient and timely. On a future occasion I will try to purchase again.
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Response from Petit-Fernand
Good morning Giada, thank you very much for your kindness and availability, see you soon for future purchases. Chiara Petit-Fernand
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Barbara D.
Rating: 5 out of 5
Excellent quality...
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Response from Petit-Fernand
Good morning Barbara, I am glad you appreciate the quality of our products. Your opinion matters a lot to us.
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Ilaria D.
Rating: 5 out of 5
Excellent quality, durable products
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Response from Petit-Fernand
Thank you very much for your comment, Ilaria. We are glad to know that our product meets your expectations.
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ALFONSO P.
Rating: 4 out of 5
Delay in product delivery.
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Response from Petit-Fernand
Good morning Alfonso. We are sorry that you have experienced delays in delivery. We hope you are still satisfied with the quality of our products.
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MARIA M.
Rating: 5 out of 5
Punctual delivery and very durable labels
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Response from Petit-Fernand
Dear Mary Magdalene, Thank you for your positive comment. We are happy that you are satisfied with your experience with Petit-Fernand. See you next time for new purchases.
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Valeria C.
Rating: 5 out of 5
Repurchased labels for the second year in a row. Beautiful and useful. Professional and fast customer service
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Chiara M.
Rating: 5 out of 5
Beautiful stickers, beautifully printed.
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Forini F.
Rating: 5 out of 5
Very easy site to purchase and very fast in shipping. This is already the second time I have ordered and I am very satisfied! Recommended!
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Sofia E.
Rating: 5 out of 5
Really nice labels ??, well made , also very nice pattern , not the first time I buy from you , so I can say I'm very happy with the service , the only flaw is that this time it took a little while to arrive ,just the last day scheduled for delivery , otherwise everything ok .
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Kikka S.
Rating: 5 out of 5
Great product shipping arrived on time. I have been buying these stickers for several years and find them perfect for the work they are to do on both objects and fabrics.
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Claudia A.
Rating: 5 out of 5
Let's say that the product did not arrive to me. But there was maximum availability and effective communication to solve the problem. And in the end I got a refund.
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