Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 58 494 published reviews

Summary of reviews

The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.

Reviews 3, 4 and 5 stars

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Rosa Maria Mendoza Perez
Rating: 5 out of 5
I love the stickers and the great service did not arrive in the first order and at no cost they sent it to me again super delighted I will return to place more orders
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Response from Petit-Fernand
Good morning, Thank you very much for your confidence. Good morning, Camille Petit-Fernand
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Arantxa Díez Rios
Rating: 4 out of 5
The first experience was not satisfactory but they immediately contacted me and solved it quickly and very efficiently, I am very happy.
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Monica Fernández
Rating: 5 out of 5
Very fast shipping and excellent quality. The clothing stickers do not peel off and remain as in the first application. Better than other brands I have tried.
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Vs
Rating: 3 out of 5
I always order with you for my kids, this time I also ordered something for a friend - so the names in teh order were obviously different. But you put them all in one booklet, so for the present of my friend it looked a bit weird.
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Response from Petit-Fernand
Hello, thank you for your comment. We only produce separate booklets when value packs are ordered! You can however contact our customer service and ask for separate booklets right after ordering. We are here to help, Have a nice day ? Luce C-MonEtiquette
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Marta M.
Rating: 3 out of 5
Product arrived on time. Well made and seems durable too! I recommend it
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Response from Petit-Fernand
Good morning Marta, We are glad you are satisfied with our products. We thank you for your trust and hope to see you again soon! :-) Alessio, Petit-Fernand
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Virginie Matagne
Rating: 5 out of 5
Nothing to say, always perfect
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Client
Rating: 5 out of 5
Very happy with the order. The labels are very pretty. The snack box is perfect for little hands.
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Response from Petit-Fernand
Thank you very much for your message! We are delighted that you like our products! Have a nice day? Luce C-MonEtiquette
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Veronica
Rating: 5 out of 5
I now rely solely on petit fernand. Serious and reliable company with patterns and colors that no one else has!
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Sophie
Rating: 4 out of 5
The labels are very pretty and easy to use. They wash very well. The only little problem that makes me lose a star is the delay in processing the order and delivery... whatever the size of the order, it takes at least a week to get it home. But I think the problem is with the post office, so there's not much you can do about it.
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Sandra R.
Rating: 4 out of 5
I waited to do my review because my order, placed at the end of August, when the maximum time expired was not delivered to me, despite the order status giving it as such. I contacted customer service who responded within 48 hours (as indicated), they sent my order back to me again which arrived today (4 business days after shipment). Unfortunately, they arrived late for the start of school, but I still feel like giving a good review because the labels are beautiful, the customer service is really efficient, and because I found them to be reliable. I'm afraid the delivery issue is not up to them; in fact, they may have even lost out.
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Emilia T.
Rating: 5 out of 5
Everything is correct, as ordered. Super quality
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Response from Petit-Fernand
Thank you very much for shopping with us and for your kind review, which is very important to us. Have a nice day, ? Elise, EsIstMeins
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Caro L
Rating: 5 out of 5
Perfect! The labels are better than I expected.
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Charlotte
Rating: 5 out of 5
Fast shipping and quality labels. We had a small problem with the cap on the bottles and the after-sales service was very responsive! Thank you
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Alessandra P.
Rating: 5 out of 5
Durable labels ,perfect colors and pictures, 10 praise customer service . Congratulations you are a guarantee
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Judith Vidal
Rating: 5 out of 5
We bought the taper for breakfast and it is perfect. It is airtight, easy to open and close for my 3 year old son.
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience :) Hello, Camille Petit-Fernand
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Mrb
Rating: 5 out of 5
Purchase of a lunch box, very good quality and very pretty Purchase of a diaper bag. Very pretty Clothing labels, very practical and quick to stick as they are self-adhesive.
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Assemy Olandzobo
Rating: 5 out of 5
The ?? labels are pretty and well presented
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Margaret S.
Rating: 5 out of 5
Nice labels to our specification, when we expected them. If they perform well, this will be the first of many orders.
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Invité
Rating: 5 out of 5
Excellent customer service.
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Suzan
Rating: 5 out of 5
Great products, and excellent customer service!!!
Response from Petit-Fernand
Thank you very much Suzan! ?? Jessica, Petit-Fernand
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Marta Reis
Rating: 5 out of 5
Very good quality labels, neat and flawless printing. I am very satisfied as always.
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Heira De Los Ángeles
Rating: 5 out of 5
Fast delivery and everything as nice as always. Thank you
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Miriam Siekappen
Rating: 4 out of 5
They're nice in any case. My daughter liked
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Marina Jensen Salim
Rating: 5 out of 5
Fast delivery, good product, does the job. Frankly, very Good.
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Diana Dias
Rating: 5 out of 5
I love the products and the delivery is always very fast!
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Menenteau
Rating: 5 out of 5
Super quality, top design
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Camille Tourres
Rating: 4 out of 5
I received my labels quickly and in excellent quality. The booklet format is ideal for carrying around and reduces packaging.
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Nuria
Rating: 5 out of 5
Great as always
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Virginie
Rating: 5 out of 5
I ordered for the 3rd time a few days ago. I needed more labels and was running late for back-to-school. I was able to order and recreate the labels as the previous ones and received them on time for a quick delivery. My son loves his labels and so do I. They're practical, and the booklet is well detailed for easy use.
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Response from Petit-Fernand
Hello and thank you for your feedback! We're delighted that you and your son like our products so much! We wish him a great school year :) Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 5 out of 5
Shipping speed and product quality
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R. Ferrer Pulido
Rating: 5 out of 5
I've been using the labels for years, and every year I buy the same ones because they are the best, they don't come off even if you put the items in the dishwasher and the clothes in the dryer. I love them!
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Response from Petit-Fernand
Good morning, Thank you very much for your message and your loyalty ! Hello, Camille Petit-Fernand
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Cseh
Rating: 5 out of 5
Perfect, as always :) you have to allow some time for delivery, about 2 weeks.
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Response from Petit-Fernand
Thank you for your kind review. As we ship our products from France, delivery may take a little longer, but we are pleased that you like our products. See you soon for another order!?? Have a nice day, Elise, EsIstMeins
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Sonia M.
Rating: 5 out of 5
All fantastic !!! From the material to the designs, my daughters love your labels and we can't get enough of them at home
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Dechdati
Rating: 5 out of 5
The kids love their snack boxes, lunch boxes and activity bags, and several people have asked me where I made them.
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Isabel
Rating: 3 out of 5
The presentation is very good, but the object labels, after only a week of using them in the canteen and tupperware, have come unhooked....
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Response from Petit-Fernand
Good morning, It is not normal for your item labels to have peeled off. We have just contacted you to help you. Hello, Camille Petit-Fernand
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Awa
Rating: 5 out of 5
Fast and efficient thank you
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Monica
Rating: 4 out of 5
C-MonEtiquette is a great way not only to keep your school stuff together, but also to get your dishes back from friends when they can't remember whose box it was... too bad you don't make separate notebooks for each name, or at least propose a separation of orders.
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Response from Petit-Fernand
Hello, we're delighted to read such a nice comment! Your remark is well noted, we thank you for this suggestion ;) Have a nice day? Luce C-MonEtiquette
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Ana Fernández Movellán
Rating: 5 out of 5
The service is very good. I ordered stickers and they did not arrive at my address. I contacted customer service and they reshipped it to me free of charge super fast.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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Debora B.
Rating: 5 out of 5
I am very happy with the result! There is a wide choice of background colors, text colors, stickers, really x every taste! Very good quality/price
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Michela Machado Barros
Rating: 3 out of 5
The order was supposed to arrive on the 11th and it arrived on the 18th, I am not happy with the delay.
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Response from Petit-Fernand
Good morning, We are sorry it took so long for the post office to deliver your order. However, we hope that everything is still to your liking. Good day, Camille Petit-Fernand