Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The experience is super I recommend you are adorable
Translated reviews
Response from Petit-Fernand
Hello Elodie, We are surprised by your message, as we contacted you on 8/02 regarding your order. I have just left you a message in order to help you as soon as possible :) A very nice day to you and many thanks for your trust. Sandra - Cmonetiquette
G
Gertrud D.
Rating: 4 out of 5
The selection and prices are great. I was a bit impatient with the shipping, but the customer service was great. Direct, fast and friendly. Thank you very much!
Translated reviews
Response from Petit-Fernand
Hello Gertrud. Thank you very much for your review! We are pleased to know that you like our products! We also offer express delivery within 48 hours if standard delivery takes a little too long for you.
M
Martina
Rating: 4 out of 5
Always original and good quality labels, although I have noticed that the thermoadhesive ones for clothes have changed from the past and I find that the material from before sticks more easily than now. All in all, however, I recommend them!
Translated reviews
B
Ba
Rating: 4 out of 5
The stickers are great and can withstand the washing machine, dryer and dishwasher. I am very satisfied. Only the delivery time is worth a point. You should know that the package comes from France. I waited about two weeks.
Translated reviews
Response from Petit-Fernand
Thank you so much for taking the time to write this review! We are pleased to hear that you like our labels and we apologize for the long delivery time!!!
N
Nuria Cullell Roca
Rating: 3 out of 5
I like the product very much, but the delivery times are not very much in line with what the website says.
Translated reviews
Response from Petit-Fernand
Hi Nuria, We apologize for the delay of the post office. In general it usually goes quite fast, but yours has unfortunately been delayed. Have a nice day, Sandra - Petit Fernand
B
Betty Mentre
Rating: 4 out of 5
Excellent products... the box and the insulated gourd are of very good quality... The only drawback is that it's a little difficult for a 3-year-old to open the bottle... but otherwise I'm delighted ????
Translated reviews
S
Simmone B.
Rating: 4 out of 5
Never received my order sadly :( customer service super quick in getting in touch and now sending more, looks like issue with postal service which is frustrating.
Response from Petit-Fernand
Hi Simmone. Thank you for letting us know. We are sorry to hear that the labels didn't arrive. Usually the delivery takes 2-6 working days. We assume that the letter got lost in the transit by the Royal Mail. Could you please check your emails and confirm us which option do you prefer in order to resolve this problem. Kind regards, Ana from Petit-Fernand
M
Manu
Rating: 3 out of 5
the order was easy, the name tags were as pictured, unfortunately there was no exact description of how to use them, how hot the iron has to be, I first googled, the shipping took 10 days, in a normal letter, I thought that was long.the mail came from France, I didn't know that either.The phone number I gave when I registered was on the outside of the envelope, so much for the fact that they promise to handle the data with care, anyone in the post could read it, I didn't think that was great, I didn't register in the phone book.....ich was on their site because of the instructions, only they don't say how hot the iron should be, each iron has several levels, I then took the highest, only with 8 seconds as described it was not enough, I pressed the iron with pressure on the supplied paper for 30 seconds, whether it survives the laundry I don't know yet, I have given the things to the nursing home ...I'll see if they tell me anything.
Translated reviews
Response from Petit-Fernand
Hello Manu. Thank you for the review. We appreciate any feedback so that we can improve. The phone number was indeed printed on the package and was mainly used by the post office. We have forwarded your suggestion to the management to review this information and from now on it will be removed. The instructions for using the labels are printed on the brochure you received, and you will also find all the information on the website with the video just below the various labels. Standard shipping usually takes 2-6 working days, depending on the postal service provider. Please let us know via email if you have any suggestions on where to place the information or anything else!!! We apologize for any inconvenience!!!
E
Emilie
Rating: 4 out of 5
Bland colors, the proposed text was written in white, well contrasted on the site in preview, the printing is disappointing. The text is almost illegible, but the size of the labels and the stickiness is satisfactory. UPDATE post Customer service contacted me afterwards and refunded my order. I'm very happy with the customer service feedback.
Translated reviews
Response from Petit-Fernand
Hello Emilie, I'm sorry to read your message about our graphics. A message has been sent to you so that we can discuss it together and find a satisfactory solution for you. Have a nice day, Sandra - Cmonetiquette
N
Nicola E.
Rating: 4 out of 5
Great quality product, perfect for labeling school drink containers, packed lunch boxes, and clothes, just takes over a week to get to you so order in advance.
Response from Petit-Fernand
Thank you for this feedback, Nicola. We are glad to hear that you like our products. And the delivery indeed could take between 2-8 working days!
C
Claudia Biedermann
Rating: 4 out of 5
Order labels to stick directly onto garments. Very efficient. But the price is still high.
Translated reviews
Y
Yessi G
Rating: 4 out of 5
It's the second time I order, very good, only this time I ordered two different names (one to give as a gift) and they came in the same block.
Translated reviews
Response from Petit-Fernand
Good morning Yessi, indeed, we send everything together for ecological reasons, and to facilitate the organization. We understand that if it is for a gift, you would have preferred to receive them separately. Have a nice day, Sandra - Petit Fernand
J
Jennifer Rodriguez
Rating: 3 out of 5
the stickers are fine, they work, but the shipping was disastrous, arrived late, and got wet in the mailbox, ... the good thing is that it shows that they will hold up well. but it's a shame because the design and utility were good, I do not know if I will buy again.
Translated reviews
Response from Petit-Fernand
Good morning Jennifer, we just left you a voicemail :) Have a nice day, Sandra - Petit Fernand
S
Sarah
Rating: 3 out of 5
Delivery arrived just before my son left for his discovery class I sent an e-mail and got a standard reply reminding me of the delivery times I have always been satisfied except this time.
Translated reviews
Response from Petit-Fernand
Dear Sarah, We're sorry about the delay in delivery with La Poste. I've just left you a voice message :) Very nice day to you, and thank you for your confidence. Sandra - Cmonetiquette
S
Sl
Rating: 3 out of 5
very long delivery time and a couple of labels are already peeling off on the second/third wash
Translated reviews
Response from Petit-Fernand
Good morning Stefania, I am sorry you found the delivery time too long. It is abnormal for the labels to come off, I have sent you an email to propose a satisfactory solution. I wish you a beautiful day. Margherita
I
Invité
Rating: 4 out of 5
Great stickers, delivery time slightly longer than stated
Translated reviews
Response from Petit-Fernand
Thank you for your review. I am sorry if the delivery took a little longer. Normally they take 2-6 working days.
K
Kenryozo
Rating: 4 out of 5
Fast delivery. Labels a bit big but we finally managed to place them on the clothes.
Translated reviews
K
Kunde
Rating: 3 out of 5
Unfortunately, they don't last in the dishwasher.
Translated reviews
Response from Petit-Fernand
Thank you for choosing Esistmeins. We are sorry that the labels are starting to peel off. Please read our email for details on how to resolve this issue. MFG, Ana from Esistmeins.
G
Ganime
Rating: 4 out of 5
The stickers look good and stick well, the only thing is that they could be a little bigger because the logo is not easy to recognize.
Translated reviews
Response from Petit-Fernand
Hello Ganime. Thank you for your review! We are pleased that you liked our products. You ordered the labels that can only be applied over the care label, that's why they are small . If you would like to have a larger illustration and the label, we offer iron-on labels :)
G
Gabi
Rating: 4 out of 5
Fast delivery, beautiful and practical labels. Hold very well!!!
Translated reviews
B
Barbara
Rating: 4 out of 5
I usually receive the order quickly and this took a long time. Impeccable quality as always.
Translated reviews
V
Virginie S.
Rating: 4 out of 5
Very cute labels and still hold up after repeated washing.
Translated reviews
K
Khadija Hnini
Rating: 4 out of 5
Very nice label, too bad it doesn't have the stickers with different shapes on the last page like before.
Translated reviews
C
Carole
Rating: 4 out of 5
Fantastic product, really easy to use and has great longevity despite a high volume of laundry! Delivery could have been faster though.
Response from Petit-Fernand
Hi Carole, thank you very much for your feedback. We are glad to hear that the labels are holding up well and that you like our products. We also work with local delivery services and rely on them. Delivery usually varies between 2 and 6 working days.
B
Belén
Rating: 4 out of 5
Good product, lots of models to choose from, easy to use. I did not receive my shipment, I claimed it and they sent me another one right away. Good customer service.
Translated reviews
Response from Petit-Fernand
Thank you Belen :) Have a nice day, Sandra - Petit Fernand
T
Tiphaine
Rating: 4 out of 5
Good quality labels. Delivery time longer than expected. New designs would be a plus!
Translated reviews
Response from Petit-Fernand
Thanks for your feedback Tiphaine . Our superb team of graphic designers are working on new illustrations :) Very nice day, Sandra - CmonEtiquette
Y
Yana T.
Rating: 3 out of 5
Great service overall, however stickers do not stick that great for that long. Also, sometimes is tricky to find some features on the website. For example, I wanted single line Max but couldn't fine the option for single line, so I got an empty space and my son's three-letters-name, not that great
Response from Petit-Fernand
Hi Yana, thank you for your review. We are sorry to hear that the labels started to peel off. This should not happen and we would like to find out more over the email. We always available to answer your questions in a case you can not find some products or require more information on our products. Kind regards, Ana
I
Invité
Rating: 4 out of 5
Very pretty labels that wash off well
Translated reviews
A
Abousefian
Rating: 3 out of 5
I put only 3 stars because I did not receive the 3 of sharing sponsorship which are always waiting. I placed 2 orders in January and was not able to take advantage of the 3. We exchanged phone calls and emails. And the problem is still not solved
Translated reviews
Response from Petit-Fernand
Hello, I'm surprised to read your message, because the 3 sponsorship euros are automatically transferred to your customer account. To use them, just enter "3" at checkout. Have a nice day, Sandra - Cmonetiquette
M
Mylene
Rating: 3 out of 5
Good product, I recommend it. On the other hand, paying for fast shipping to receive it more than a week later is average.
Translated reviews
Response from Petit-Fernand
Hello Mylene, thank you for your confidence :) On the other hand, I'm sorry but on your order, you've selected free standard shipping with the post office. If you have two orders in progress, including one with chronopost, we invite you to contact us by phone to better understand and help you. Good day, Sandra - CmonEtiquette
I
Invité
Rating: 3 out of 5
Adhesive labels for clothes are resistant to washing,unfortunately,on the other hand,with the thermoadhesive ones I did not find very good because they almost all came off after the first or second wash.I recommend using them on light cotton to make them last a little longer.
Translated reviews
Response from Petit-Fernand
Good morning Chiara, I am sorry you have encountered problems with our labels. It is abnormal for them to come off if the instructions were followed correctly. I have sent you an email so that we can bring you a satisfactory solution. Have a good day. Margaret
I
Invité
Rating: 4 out of 5
Awesome labels!!! Too bad about the delay in delivery.
Translated reviews
J
Jenifer
Rating: 3 out of 5
Some iron-on labels don't really hold, I have to go over them several times. And the labels could have been a bit smaller.
Translated reviews
Response from Petit-Fernand
Hello Jenifer! That can't be :( I'll send you a private message right away so that we can find a solution.
T
Tiana Cluzeaud
Rating: 4 out of 5
I've been ordering this product for several years now and I'm very satisfied with it for my children's clothes. Adapted, easy to use, fast delivery, I am delighted and thank you to the team.
Translated reviews
Response from Petit-Fernand
Hello Tiana , We are delighted to read your message, and we sincerely thank you for your loyalty. We hope to get 5 stars next time ;) Sandra - CmonEtiquette
S
Sophie
Rating: 4 out of 5
Good, fast
Translated reviews
E
Elodie
Rating: 4 out of 5
Nice, practical labels. However, no free tracking. 2 weeks to arrive.
Translated reviews
C
Christelle
Rating: 4 out of 5
Good finish and quality labels. Holds well on both clothing and objects. I recommend
Translated reviews
I
Invité
Rating: 4 out of 5
Nice labels, fast delivery, but the stickers come off after a few washes (at 30 degrees).
Translated reviews
V
Virginie Benoist
Rating: 4 out of 5
As ordered Too bad the labels are a little too long
Translated reviews
N
Nathalie
Rating: 4 out of 5
Good value for money
Translated reviews
We use cookies for audience measurement and improving user experience.