Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 3 and 4 stars

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Elvira Bootello
Rating: 3 out of 5
I paid for express shipping because I needed the stickers as soon as possible and I don't know why, since it took as long as it would have if I hadn't paid for them.
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Response from Petit-Fernand
Hi Elvira, sorry for the delay. We have just paid the shipping costs. Have a nice day
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Esperanza García Abós
Rating: 4 out of 5
Although they took a little while to arrive (they come from France) it was worth the wait. They remain the same wash after wash. I was especially struck by how well the stickers are sticking directly, without ironing.
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Privat
Rating: 3 out of 5
Unfortunately, the iron-on labels don't hold well and fall off relatively quickly. The adhesive labels hold very well on tags in the clothing - but only there. If there is no longer a tag, the label falls off at the latest during washing. Delivery to Germany took a very long time (approx. 1 - 1.5 weeks).
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Response from Petit-Fernand
Dear Isabelle, we apologize for this inconvenience. Please refer to our email with the solution.
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Alice G.
Rating: 3 out of 5
The products seem good (although I've only been trying them for a short time) and aesthetically nicer than other companies (which are less expensive, though). Shipping, however, is super slow: relying on traditional postal service and not a courier means waiting a very long time!
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Response from Petit-Fernand
Good morning Alice, we are sorry to hear about this shipping delay. We thank you for your understanding Have a good day ? Alessio
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Eva García
Rating: 4 out of 5
Fantastic, I find them beautiful, easy to put on, there are many options. They are a little expensive, I wish I could buy more. But it's out of my budget. Overall I am very satisfied.
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Julia
Rating: 4 out of 5
The labels are very nice, they arrived within the expected delivery time. Let's see if they stand the wash test, those for objects at the moment great result.
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Irene Pena roman
Rating: 4 out of 5
Delighted, I missed some stickers for the girl, in the other previous order she got a lot of them.
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Gianluca
Rating: 4 out of 5
Excellent product is the second time we buy it and has a low price, in my opinion however is improvable the delivery the postal service unfortunately is very slow, it would be useful to be able to choose how to receive the product logically adjusting the cost of shipping
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Carmen
Rating: 4 out of 5
Durable labels.Bright colors. Well-made
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Silvia
Rating: 4 out of 5
Great products. Would be perfect with shorter receiving times thank you
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Lucía Serrano González
Rating: 3 out of 5
The stickers begin to peel off after a few washes (2-4), despite strict adherence to the recommendations for use.
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Response from Petit-Fernand
Lucia, we have contacted you by email so we can give you a solution with your stickers.
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Michela
Rating: 4 out of 5
All perfect, the labels are holding up for now. I have yet to try washing the clothes.... Only negative, I was not notified of delivery (they left the envelope in my mailbox).
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Friederike
Rating: 3 out of 5
The labels are great, unfortunately they were not sent within the promised 48 hours, after 3 days we received an e-mail that production was delayed.
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Response from Petit-Fernand
Hello Friederike. You are right, there have been delays in production and we are very sorry for making you wait longer than necessary. Please, accept our apologies with the personalized discount via email.
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cliente
Rating: 3 out of 5
Unfortunately, some labels, after only a few days, have already come off, both from the clothes (after the first wash) and from the backpack; too bad because they were very cute and comfortable.
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Response from Petit-Fernand
Good morning Daniela, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a good day ? Alessio
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Chiara
Rating: 4 out of 5
The labels are very nice. The thermoadhesive ones are easy to apply and currently have not been damaged by machine washing. The adhesive ones for the items are also well done and brightly colored. I recommend checking the dimensions before placing your order based on where you need to apply them. In my case, I had to trim them with scissors because they were too long in some cases (my mistake).
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Alip
Rating: 4 out of 5
Fast and practical service, easily orduinable. Fair price.
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Elisa
Rating: 3 out of 5
Cute clothes labels, colorful print is good quality. A couple of came off partly from the shirts after washing. I also bought the water bottle, but it has a cap that is really hard to open and close, impossible to make a child use independently.
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Response from Petit-Fernand
Good morning, we are sorry to hear that your orders are not living up to your expectations. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Alessio
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Valentina C.
Rating: 4 out of 5
Custom labels easy to make, simply beautiful and very convenient, only downside is the delivery time a bit long and the inability to track the package.
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Mary Danny Cabrera Hurtado
Rating: 4 out of 5
Very easy to choose the product, the payment, but it took a little longer than expected, I sent a message and you extended the delivery time, arrived in my mailbox and everything great, now I'm putting stickers on all the clothes of the child.
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Emanuela
Rating: 4 out of 5
Really nice labels, well made and durable, the object label I attached to the water bottle does not go away even after several washes. I haven't tested the durability of the thermo adhesive ones for fabrics yet. The only downside is the shipping time a bit too long and the cost in my opinion is a bit high.
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Julie B.
Rating: 3 out of 5
Hi easy to order lovely name tags. But we are only 5 weeks into school term & 2name tags have came off in wash??. So im not overly impressed with this product.
Response from Petit-Fernand
Dear Julie, our apologies for this situation. We would like to offer you a few possible solutions over the email.
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Ruth
Rating: 3 out of 5
The design is nice but they peel off quickly in the wash.
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Response from Petit-Fernand
Hello Ruth, we invite you to contact us privately to help you. It is not normal for this to happen. Good day
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Rosario A.
Rating: 4 out of 5
All good as expected labels. A little long delivery time.
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Francesca
Rating: 4 out of 5
Very nice labels. I got the thermo adhesive ones. Easy to stick on. The only downside I don't give 5 stars for is the price which is not that cheap.
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Javier
Rating: 4 out of 5
All correct
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Carmen GB
Rating: 4 out of 5
It has been a very good experience, except that the stickers took two weeks to arrive home and I was expecting a shorter period of time. Otherwise, everything was very good.
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Noemí
Rating: 4 out of 5
We had a problem with the delivery of an order but they solved it and sent it to me again by another way. They arrived today and they are beautiful
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Victoria y olivier
Rating: 3 out of 5
It took more than 10 days
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Response from Petit-Fernand
We apologize for the delay of your order.
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Cristina
Rating: 4 out of 5
All perfect ... only the delivery time a little long ...but I think it depends on the Post Office !!! Thank you !!! Definitely next year I will take them back
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Francesca
Rating: 4 out of 5
At the moment after a couple of washes they are holding up well. Easy to use
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Francesca
Rating: 3 out of 5
As far as I'm concerned the waiting time is long. misleading the banner manufacture in 48 hours that makes the assumption to fast delivery time. only after the purchase is specified, that although the product is made on 48 hours you do not have certainty about the delivery time. i waited about 2 weeks and many things for school I had to label them manually with considerable expenditure of time and additional costs. the products are cmq good and I recommend them. but should be requested well in advance of your needs.
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Response from Petit-Fernand
Good morning, we are sorry for this delay on the part of postal services. Thank you for your understanding and have a nice day ? Alessio
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Antonia C.
Rating: 4 out of 5
The quality of the stickers is very good, partly because they are laminated and do not spoil. The shipping time is a bit long, though.
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Federica P.
Rating: 3 out of 5
Beautiful labels. Easy to use and do not come off after frequent washing. I recommend to all
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Response from Petit-Fernand
Good morning Federica, we are glad you are satisfied with our products. We thank you and wish you a good day! ? Alessio
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Natascha Z.
Rating: 4 out of 5
Product as described, easy to apply. I thought faster arrival time: waited almost 10 days.
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Manuela Z.
Rating: 4 out of 5
The product arrived with one part missing in the name and one part missing in the design. After two days after the complaint, they apologized for the deficient quality and will send me the compliant product soon.
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Alexandra Guillén Richter
Rating: 4 out of 5
Easy to glue
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Ana Madruga Rus
Rating: 3 out of 5
The quality of the product is very good, but the delivery time is very long.
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Response from Petit-Fernand
Hello Ana, we apologize for the delay. Good day
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Fulvio
Rating: 4 out of 5
Excellent products, maybe a little long wait for delivery
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Silvia M.
Rating: 4 out of 5
To date, I have not yet received my order
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Diana
Rating: 4 out of 5
The stickers are great and good quality. I keep buying these ones and not in other sites because you can make your own "package" with different sizes and small or big quantities depending on your needs. What I don't like is that there's not that many options in sizes or designs, specially for stickers for shoes. Another thing that I don't like is that there's not an option to get your stickers quicker and one can only hope they will arrive soon.
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