Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
As soon as I put them on, some iron-on labels came off in the first wash. However, I seem to have correctly applied the procedure (hot iron, 8s without steam with the sulfur paper supplied). Hopefully others won't come off too quickly.
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Response from Petit-Fernand
Hello Charles, we have sent you an email in order to help you as much as possible. We apologize for this quality anomaly. Have a nice day!
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Rocio Garcia Alvarado
Rating: 4 out of 5
Fast shipping
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Response from Petit-Fernand
Rocio thank you for sharing your opinion :) Sandra - Petit Fernand
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Stéphanie Chevalier
Rating: 3 out of 5
Super disappointed, I thought I had ordered iron-on labels and not stickers to stick on the labels, as I cut them all off.......
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Response from Petit-Fernand
We have sent you an email to help you as much as possible. We apologize for the gluing anomaly with our labels. Have a nice day Stéphanie
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Maylor
Rating: 4 out of 5
Excellent service
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Angelina A.
Rating: 4 out of 5
Beautiful motifs! The stickers are really good. Only after washing several times do some of the stickers on the clothes come off. But most of them stay on. Some of them don't even come off at all. :) keep up the good work and thank you for being here ??
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Inmaculada Castillejo Del Rosal
Rating: 3 out of 5
So far the order has not arrived, other previous orders have arrived before 15 days but this one has not arrived yet.
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Response from Petit-Fernand
Good morning Inma, we hope it arrives as soon as possible. Good morning :)
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Alexia
Rating: 4 out of 5
Product conforms to the order, very pretty and well made. There are also some little touches in the parcel. Just pay attention to the size because I thought the gourd was bigger and it's too small for my 9 year old daughter.
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Jennifer
Rating: 3 out of 5
The adhesives are good but unfortunately too expensive and delivery takes far too long.
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Response from Petit-Fernand
Hello Jennifer, thank you very much for your order. We are pleased to hear that you liked our labels. We are sorry that you had to wait for delivery. We are working on new delivery options!
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Lorena Roldán Paz
Rating: 4 out of 5
Everything is great. Very happy with my order. The only negative criticism I have concerns the time I had to wait to receive my order (20 days since I was notified by email that it had been sent to me). I know that this aspect does not depend directly on Petit Fernand!, but they can use other more efficient courier companies.
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Response from Petit-Fernand
Thank you for your message Lorena. We hope to improve our delivery service. Good day
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Stefanie D.
Rating: 3 out of 5
Part of the delivery was forgotten and had to be delivered later. The stated delivery time was greatly exceeded. Delivery from France takes at least 1 week longer
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Response from Petit-Fernand
Hello Stefanie, thank you very much for your order. We did indeed have an error in production and 10 labels were missing. We are truly sorry for this mistake and we hope you like the labels!
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Prescilla Dupuis Bigey
Rating: 3 out of 5
Problem with the order and shoe labels that don't stick - shame. I'll try again to see if it's just bad luck.
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Response from Petit-Fernand
Hello Prescilla, thank you for your message. Please contact us by email, with 1 or 2 photos of the labels in question. We'll get back to you as soon as possible. Have a nice day!
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Stéphanie
Rating: 4 out of 5
Very happy with my purchase. My iron-on labels are great. Received quickly
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Response from Petit-Fernand
Thank you very much Stéphanie :)
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Invité
Rating: 4 out of 5
Super practical Colle very well The only negative point is that the washing machine comes off which is a shame...
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Carla Meza
Rating: 4 out of 5
I am posting a comment again to say that I am finally happy with the product. The delay in arriving was because there was a missing piece of information in the address. Thank you very much. Very nice labels, now let's see how the quality and resistance.
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Response from Petit-Fernand
Hi Carla, we will resend it to you as soon as possible. Let us know if you need anything else. Good day
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Jinsop Contreras
Rating: 4 out of 5
I don't like the stickers, as I don't like them.
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Response from Petit-Fernand
Hello, you can contact us by email at [email protected] We will help you :) Hello, Sandra - Petit Fernand
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Olesea
Rating: 3 out of 5
I have made several purchases on the site, at different times of the year, and I must say that the package wait times have always been long! As for the product, the cap of the water bottles has always had problems! The first water bottle purchased with the first fall cracked and could no longer be used. I had sent an email asking for a replacement and we were told we could not be accommodated. Good thing we ordered two caps so we kept the second one, Even with the last order the cap leaks water. I have not written again to ask for replacement as I can guess the answer! The product is very nice and nice customization idea. The labels on the other hand thermoadhesive excellent.
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Response from Petit-Fernand
Good morning Olesea, your order is dated 2020, I must confirm that we are unfortunately unable to ship the item back to you at our expense. We regret that we are unable to respond to your request and thank you for your patience. We would like to remind you that we provide replacement caps on our website: https://www.petit-fernand.it/tappo-supplementare-borraccia-termica Sincerely, Alessio
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Federica S.
Rating: 4 out of 5
I used these labels for school colors and on the water bottle. I have to say they hold up well and look nice too. I saved a lot of time putting names on each color like last year. Never again--now I have this convenience and I think I will use it again :)
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Loredana C.
Rating: 4 out of 5
Thanks to customer service , they resent my order, hope it will arrive this time :)
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Response from Petit-Fernand
Good morning Loredana, we are sorry for this anomaly on the part of postal services. However, I confirm that we have reshipped as communicated to you. We hope to receive your order soon Good day Alessio
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Elise
Rating: 4 out of 5
Fast delivery Original design
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Carola
Rating: 4 out of 5
easy and intuitive site choice of current payment methods
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Giulia P.
Rating: 3 out of 5
I was a little disappointed, some labels after the first wash are already wasted indeed one even came off, maybe I must have done something wrong even though I seem to have followed the instructions to the letter.
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Alessio
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Delphine Roux
Rating: 4 out of 5
Very Good Just a small delay in delivery
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Cri.ra.
Rating: 4 out of 5
Very cute and customizable labels with many decorative solutions. Fast and accurate shipping
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Claudia Garcia
Rating: 3 out of 5
The labels are very cute but the thermo-adhesive labels come off quickly from the clothes without going through the washing machine. The object labels are still intact for now.
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Response from Petit-Fernand
Hi Claudia, we just sent you an email to help you :)
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Berenice
Rating: 4 out of 5
I am very happy with the labels. I took the nursery pack and it's perfect!!! I later took back the clothing labels because they weren't enough for me. I only put 4 stars because on some clothes it doesn't stick... After a wash it comes off. Otherwise very satisfied
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Stef2016
Rating: 3 out of 5
This is the second time I bought products from them: the first time in 2019 thermoadhesive labels x clothes and stickers for objects and to this day they still resist, especially those for clothes that I also wash at 60* and dry in the dryer. While the second time, that is a month ago, I bought only the thermoadhesive ones and unfortunately I have to say that despite the good quality, already one out of 4 has come off but I want to be positive and hope that by passing over it again with the iron, it can reattach ????
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Should the problem persist, please do not hesitate to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Alessio
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Beatriz Hernández Hernández
Rating: 4 out of 5
I love them, I've been buying them for a while now, the only thing is that the last ironing ones have been coming off since the first wash.
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Response from Petit-Fernand
Hi Beatriz, Thanks for sharing your opinion :) It is not normal for them to peel off. We have contacted you by phone to help you. Have a nice day, Sandra - Petit Fernand
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Invité
Rating: 3 out of 5
Iron-on labels all peel off.
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Response from Petit-Fernand
Hello, we're sorry to read that you're having trouble with the labels. In order to help you, we have contacted you by email :) Have a nice day
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Laura Gutiérrez Quinteros
Rating: 3 out of 5
I have not yet received the order, I understand that it is due to customs problems and is unrelated to the company itself, but I can not evaluate the product.
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Response from Petit-Fernand
Hi Laura, I am sorry to hear that you are delayed due to customs control. We hope it arrives soon. Good day
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Johanna
Rating: 4 out of 5
Perfect, I've been ordering labels for over 2 years now and they're perfect.
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Maria E.
Rating: 3 out of 5
I have been buying Petit-Fernand labels for my daughter since she was in daycare. I find them to be beautiful and comfortable. Unfortunately, with the last 2 supplies I have noticed that the glue on the stickers is not what it used to be, on the school pencils they would peel off and I had to tape them down. The old ones also resisted the washer, dryer and even the dishwasher. The graphics, on the other hand, are always beautiful. I recommend them and will still buy them again.
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Response from Petit-Fernand
Good morning Maria Eleonoora, We are very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please do not hesitate to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution ! Have a nice day ? Alessio
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Adeline
Rating: 4 out of 5
I was delighted with my order, which arrived in 48 hours.
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Nelly Lombard
Rating: 4 out of 5
Fast delivery and quality labels. I took a school trip pack and ran out of iron-on labels.
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Sw
Rating: 4 out of 5
Lovely stickers and amazing customer service. Thank you!
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Sara M.
Rating: 4 out of 5
Adhesives ottiimi Even if there was a mistake.. They send everything back to you.. Great service
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Lyhiah Karlson
Rating: 3 out of 5
Various problems when ordering, the payment method chosen at the start did not work. 2nd payment method, the discount did not work. Fortunately, after contacting customer service, they refunded the difference.
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Response from Petit-Fernand
We are sorry for this technical anomaly. Very nice day
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Megane
Rating: 4 out of 5
I love these labels, very pretty and fast delivery. The only downside, and this is just my personal opinion, is that they don't stick very well. As soon as I put them in the washing machine for the 1st time, they start to peel off.
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Cédric
Rating: 4 out of 5
Nothing to say great
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Alessandra
Rating: 3 out of 5
The labels are wonderful, as always! Too bad the shipping by regular mail has been worse. Last year they arrived in a paper envelope, inside a hard cardboard envelope. This year in a plain envelope which, with the rain in the mailbox, failed. Most of the labels were saved but part of the pad was damaged. With what the order cost, it is a shame.
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Response from Petit-Fernand
Good morning Alessandra, we are sorry for this inconvenience with postal services. We have sent you an email to find a solution. Have a nice day ? Alessio
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Béatrice Jost-Schmitt
Rating: 4 out of 5
Personalized water bottle for three people after ordering the labels. I'm very satisfied with the quality of the products, but I'm a little disappointed that I had to pay the shipping costs. This does not encourage me to place another order.
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