Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
This year's narrow and long version labels have found poor adhesion on crayons and markers . They lift over the entire length. A real shame!
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
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Lisa
Rating: 4 out of 5
The stickers are very nice and hold well. However, this time the stickers are difficult to remove and get unsightly creases/cracks.
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Monica B.
Rating: 4 out of 5
Very beautiful and different kinds of labels useful for school
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Valentina
Rating: 4 out of 5
Delivery was a little long, customer service efficient and quick to try to resolve. Thank you ??
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Naiara Alvarez
Rating: 4 out of 5
Everything great but I would like it to arrive sooner.
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Ajuma E.
Rating: 4 out of 5
I have been buying these labels for 3 years already and they are a good product, but not perfect because I have had them come off, especially the ones for clothes despite having followed the given procedure. The company is serious because once I exposed the problem, they promptly sent me back more labels free of charge, unfortunately, however, the problem recurred.
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Jenny Moya
Rating: 3 out of 5
They take longer than stipulated and the product is very good, I am delighted and my children even more so.
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Response from Petit-Fernand
We apologize for the delay of your order. Have a nice day.
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Federica D.
Rating: 4 out of 5
Very cute labels ....long shipping times
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Ani
Rating: 4 out of 5
I would give 5 stars because the products are really original and quality, but one star was taken off because of the price, which seems a bit excessive.
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Danielle
Rating: 3 out of 5
Unfortunately very small so shitty that you can hardly read names. Unfortunately, they didn't last long either... they look cute in themselves, so it's a shame that they didn't last properly with us
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Response from Petit-Fernand
Hello Daniella. We are sorry to hear that your labels are peeling off - of course this should not happen! We have more info via email please.
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Mimi
Rating: 4 out of 5
excellent product
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Carolina
Rating: 4 out of 5
Always a little long delivery, not cheap, but durable.
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Antonio
Rating: 3 out of 5
Helpfulness on the part of customer service in resolving shipping issues
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Response from Petit-Fernand
Good morning Antonio, we are sorry for this delivery anomaly by the postal service. We have contacted you proposing a solution. Have a nice day ? Alessio
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Aly
Rating: 4 out of 5
Perfect in every way...except delivery.... Although I was already aware of the time it took to receive them (which was fine), it took even longer...thus delaying the delivery of the school supplies.
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Giulia R.
Rating: 4 out of 5
Very nice thermoadhesive labels!!! I've already had some come off but it could be my fault too
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Francesca N.
Rating: 4 out of 5
The labels are perfect, unfortunately, however, it took a long time for them to arrive, I was asked to provide proof of payment made by bank transfer, with only the date they could not find it.
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Cliente
Rating: 3 out of 5
The order never arrived, I had to write several times through different channels until they finally replied that they will refund me the amount. It's a shame because the designs were beautiful and it is a store that had been recommended to me.
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Response from Petit-Fernand
Hi Miriam, we are sorry for the delay in delivery of your purchase. We hope to have you back in the future. Good day
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Andrea S.
Rating: 4 out of 5
Very good workmanship - delivery times slightly longer than stated
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Cinzia
Rating: 4 out of 5
Ottjmo product and speed in making and shipping
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Kerstin R.
Rating: 4 out of 5
Thank you, everything was fine so far. This is the 3rd time I've ordered. The sets, e.g. for school, can be used in a variety of ways. Too bad that you can only choose one motif within the labels in the set. However, the backgrounds could vary in color. There is still room for improvement with the delivery time. My nieces and nephews like the "Kleberle" and I will certainly order again. The quality is super!
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Arianna
Rating: 4 out of 5
Beautiful and quality labels.
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Alexandra
Rating: 4 out of 5
The stickers look nice and are well printed. However, they are not particularly well pre-punched and therefore really difficult to remove from the backing film.
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Valerio D.
Rating: 4 out of 5
Simple, useful and quick!
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Gabriella E.
Rating: 4 out of 5
Hi found the adhesive product really good and d aesthetically beautiful. The clothing labels a little less so because already after the first wash they came off at the ends despite the fact that I followed the instructions to apply them to the letter.
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Sarah B.
Rating: 3 out of 5
The package never arrived! But customer service was ready to meet me immediately!
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Response from Petit-Fernand
Good morning, we are sorry for this non-delivery. As per our exchanges, we can infer that the prblem is related to incomplete address. Waiting for your feedback Good day ? Alessio
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Manuel
Rating: 4 out of 5
I ordered some labels they were a little late compared to the minimum expected timeline but However they arrived within the maximums. Very nice and well made, easy to apply and resistant to first washes.
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Valentina G.
Rating: 3 out of 5
I like the product less this time, it comes off badly and sometimes the clear film remains in my hand Too bad
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order is not up to your expectations. please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Good day Alessio
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Egzona S.
Rating: 3 out of 5
Figures were unfortunately not so well pixelated
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Response from Petit-Fernand
Hello Egzona. We sincerely apologize! Could you please let us know more about this issue via email and we will endeavor to find a solution
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Davide C.
Rating: 4 out of 5
Great as always and I have been using them for years. The only note is that on the last supply they were not die cut very well so a tough one to take off.
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Federica
Rating: 4 out of 5
The labels are well made and very nice in graphics and design, they take a while to arrive but you just have to time them well based on when we need them
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Paola F.
Rating: 4 out of 5
ONLINE ORDER AND SHIPPING GREAT
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Barbara B.
Rating: 4 out of 5
This is my first time using this product and I found it very good. Only drawback that one clothes tag came off after washing in the washing machine. I think this is normal. I will try again with another label.
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Luxhei
Rating: 4 out of 5
Nice design and the quality is ok. It's a shame that the ice pack is no longer included, as was the case 2 years ago.
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Selina
Rating: 4 out of 5
The only thing to criticize is the long delivery time
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Alessandra
Rating: 4 out of 5
Very good quality product, accurate printing, many graphic variations available. I order often and have always been satisfied. Maybe to improve the shipping service, with fast delivery in Italy it took a little more than 5 working days.
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Alessia A.
Rating: 3 out of 5
Unfortunately, I received my order after 21 days and numerous emails
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Response from Petit-Fernand
Good morning Alessia, We are sorry for this delay from the postal services, it is not normal. We thank you for your understanding and wish you a good day ? Alessio
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N.n.
Rating: 3 out of 5
Some of the stickers are very difficult to remove from the sheet.
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Response from Petit-Fernand
Hello N.N, we are very sorry! This should not happen! We will send you the replacement and need some more information by e-mail, please!
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Anna C.
Rating: 3 out of 5
The labels very nice but with water they come off
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Response from Petit-Fernand
Good morning, It is not normal for labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
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Katharina M.
Rating: 4 out of 5
The labels are great! Unfortunately, shipping took a relatively long time. Because the shipment could not be tracked, we didn't know if and when the labels would arrive. But otherwise everything was great!
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Manuela B.
Rating: 4 out of 5
Nice labels and quick response. Would have preferred faster delivery. I will definitely order more
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