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J
Rating: 4 out of 5
It's a shame there aren't even smaller labels. They'd be handy for markers, pencils and pens.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 904 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good product I made a mistake on my address, the problem was solved quickly Thank you
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A
Rating: 4 out of 5
Great for my kids
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B
Rating: 3 out of 5
Arrived late ... labels were useless
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Response from Petit-Fernand
Hello Benjamin, We have just sent you an email to help you ! Have a nice day
V
Rating: 4 out of 5
Delivery a little long but product conforms
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S
Rating: 4 out of 5
Quite disappointed because I asked for a small message and I got nothing and it's been 2 orders in a row that I do not receive a message for my daughters.
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A
Rating: 4 out of 5
Hello, Very satisfied with the labels. It was a colony pack, and for my taste it just lacks iron-on labels. I'm a little less confident about self-adhesive clothing labels.
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M
Rating: 4 out of 5
Very pretty, useful, practical and colorful order.it's my second.I haven't had a chance to try iron-on labels.I recommend it.
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Response from Petit-Fernand
Super!!! Thank you so much!!!
S
Rating: 4 out of 5
Very pleased with the wide range of choices. The marking of clothes is essential in day nurseries and schools to facilitate the daily life of professionals and children!
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J
Rating: 4 out of 5
Beautiful labels Fast delivery
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A
Rating: 4 out of 5
Super quality and long-lasting products! This time the delivery only took a little while!
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O
Rating: 3 out of 5
We love C-MonEtiquette products. The design and the website are great. Only on my orders of the last 2 years I've had problems, not the right number of labels requested, some quite numerous that don't come off the booklet properly. Each time, the after-sales service was difficult to contact and there was no solution. That didn't stop me from ordering this year. But I think it's a real shame.
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Response from Petit-Fernand
Dear Océane, Thank you for your time over the phone. We wish you an excellent day, and thank you again for your confidence.
F
Rating: 4 out of 5
Lots of label choices and customization options. On-time delivery.
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S
Rating: 4 out of 5
Fast, easy ordering and fast shipping. I still have one regret about the shoe labels, which at the time had a transparent film to be added and now you have to change the label several times a year because, without this film, the writing fades.
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C
Rating: 4 out of 5
Error, we received the labels of another child but out it always good quality but fortunately given the price
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L
Rating: 4 out of 5
Very good purchase fast delivery ....the labels adhere well to the wash very satisfied with this purchase
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S
Rating: 4 out of 5
I've been ordering labels for school and field trips for several years now. They're very practical. It would be nice to make templates for teenagers. This year, my 2 children's labels were mixed up in 2 notebooks. Fortunately, these labels are for my children and not for gifts.
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Y
Rating: 4 out of 5
Easy to use and so far they are holding up. So far, delighted with the purchase.
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C
Rating: 4 out of 5
The labels are really great! Easy to glue or iron-on, and they hold up really well! I ordered the personalized snack box for my son who is in kindergarten. The box is quite large, but the only drawback is its weight... it's very heavy to carry for children on school outings, but it's solid enough!
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S
Rating: 4 out of 5
Labels arrived promptly, as expected, except for one whose pink background with white writing was too light to read. Satisfied overall.
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F
Rating: 4 out of 5
Super happy with my order
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C
Rating: 4 out of 5
Fast delivery, good quality labels at first glance. To be seen over time and with washing, but conforms to initial request.
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R
Rating: 4 out of 5
All good on delivery, the labels have not been used yet.
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V
Rating: 4 out of 5
The quality is very good, I had to wash the child's shoes with the shoe labels, they are not supposed to withstand the washing machine and they are perfect?
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Response from Petit-Fernand
Thank you very much for your message Veronica :)
N
Rating: 4 out of 5
Good value for money, good range of sizes for the stickers, fast delivery. Some stickers do not stay on as long as others and found after 2/3 washes they had fallen off.
A
Rating: 4 out of 5
It took a long time because the order was lost and I had to send it again, but in the end it arrived and the labels were better than expected.
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Response from Petit-Fernand
Thank you Azucena :) Have a nice day!
K
Rating: 4 out of 5
Good quality flask, but the color chosen for personalizing the first name is disappointing: it doesn't match the color on the site. A preview could have avoided disappointment. Not dramatic, but at almost 30 a gourd (including shipping), we deserve better!
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A
Rating: 3 out of 5
Nice selection of labels and simple design and the delivery time was as promised. Unfortunately, the iron-on labels do not stick to the clothes despite following the instructions exactly. They peel off after the first wash and the corners are already coming loose again on unworn clothes. I hope that at least the labels for the shoes hold as promised.
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Response from Petit-Fernand
We are sorry to hear that your labels are peeling off - of course this should not happen! Are you sure you have followed all the instructions for use? https://www.esistmeins.de/etiketten-kleben-aufbuegeln Set the iron to 200°C (cotton/linen setting, no steam) and wait a few minutes before using it. Ironing labels are applied directly to the garment. Caution: avoid elastic areas and seams. If all the instructions for use have been followed and the problem persists, please send us photos of the labels that are not sticking and of the item to which you want to apply the labels. We will then be able to better understand the problem and help you further.
E
Rating: 3 out of 5
I'm really pleased with the fabric snack bags and the labels to stick on school supplies. Very good quality and very pretty! On the other hand, I'd strongly advise against iron-on labels for clothes ... after several years with a competitor's brand, I wanted to change models (always very pretty) but the labels come off in the first wash (I stuck them on properly). I'm really disappointed with this product!
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Response from Petit-Fernand
Hello Emilie, Thank you for taking the time to send us all this information. Please give us a call and we'll be happy to help you with the iron-on products. Have a nice day!
C
Rating: 4 out of 5
Although I would have liked to be able to delete the photos selected by mistake instead of having to replace them... The result is great! And no headaches?
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C
Rating: 3 out of 5
Average rating because I received someone else's order. After calling customer service, I received my order very quickly at no extra charge. I will therefore take the risk of ordering from this site again.
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Response from Petit-Fernand
Hi Cécile, I'm really sorry about this order exchange error. Very nice day
S
Rating: 3 out of 5
the labels are superb and effective but the size was not requested enough. i did not see that there were several dimensions otherwise i would have chosen rectangular and not square.too bad.
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Response from Petit-Fernand
Hello Sandrine, Thank you for your message. We have passed on the information to the relevant department. Have a nice day!
M
Rating: 4 out of 5
I had a little problem because my cheque took more than 20 days to arrive. They were quite responsive when they received it and got back to me. The labels are perfect.
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Response from Petit-Fernand
It is with great pleasure :) A beautiful day
L
Rating: 4 out of 5
Product conforms and practical, I am happy and I repeat an order today. Delivered very quickly. The only downside is that the label is a bit large for small clothes, a choice of sizes could be a plus.
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O
Rating: 3 out of 5
....order made on July 8, sent email for information about it on July 16, today July 20 not even a response. If the package is late no problem it can happen, but in front of a delay I expect in the first place that they warn me and at least respond to email, now I do not know if it will ever arrive. I hope they don't take the time to respond on truspilot and not to my email. Update: after the review the email response also arrived, and the envelope a few days later. I repeat myself, delay can happen however the email response should be faster.
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Response from Petit-Fernand
Good morning, We are sorry to hear about this shipping anomaly by the postal services. A response to your email will not be long in coming, we are experiencing high demand and were unable to respond quickly. We apologize for this unpleasant experience, we promise we will do what it takes to find a solution. Have a good day ?
A
Rating: 4 out of 5
Order arrived quickly. Meets expectations.
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M
Rating: 4 out of 5
Label peels off in the wash
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S
Rating: 4 out of 5
Very beautiful! Easy and quick to attach!
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
A
Rating: 4 out of 5
Two orders that I placed arrived well and fast but the gift that I have made to my friend has not arrived, how can it be that I ordered them with a day's difference. They arrived days later, I testify my valuation.
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Response from Petit-Fernand
Hello Ana, Can you send us an email or call us so we can help you ? Regards
C
Rating: 4 out of 5
The order arrived so late but it arrived. The labels are beautiful.
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Response from Petit-Fernand
Good morning Carmela, we are sorry to hear about this delivery anomaly by postal services. We have responded to you por bring you a solution immediately. Thank you for your understanding Have a good day ? Alessio, Customer Service Petit-Fernand