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S
Rating: 4 out of 5
I was expecting iron-on labels.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 670 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
I am satisfied with my order however I ordered for2children who do not live together and I would have liked to have two notebooks and not all the labels together I had to cut out and not super?
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E
Rating: 4 out of 5
Very practical, pleasant design
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B
Rating: 4 out of 5
Superb label. Good quality.
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C
Rating: 4 out of 5
Easy-to-use, intuitive site for creating labels. Good-quality, attractive labels. The metal bottles are also very good and sturdy, with the added bonus that the cap can be ordered separately.
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G
Rating: 4 out of 5
The variety of label formats is great. This is the second time I've placed an order and I'm as satisfied as ever.
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S
Rating: 4 out of 5
Always satisfied with the result. Labels like those in the photo. Only slight downside: not following up on the date of receipt of the parcel.
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C
Rating: 4 out of 5
Label conforms to my order. Children delighted
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R
Rating: 4 out of 5
Fast processing and shipping, satisfied child and mother.
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M
Rating: 4 out of 5
Fast and complete delivery. Unfortunately one part of the lunch box was broken. Replacement part was sent without complications after a short complaint. Packaging was apparently undamaged. Quality otherwise very good. Therefore only 4 instead of 5 stars.
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P
Rating: 3 out of 5
The labels are perfect, as are the children's wishes. It's a shame, though, that they don't hold on to the crayons and markers. I had to add sticky paper. But that won't stop me from recommending them.
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Response from Petit-Fernand
We have just sent you an email :)
A
Rating: 3 out of 5
Very good, very practical, but still expensive.
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Response from Petit-Fernand
Thank you for your feedback Amélie
E
Rating: 4 out of 5
Labels ordered several years ago. Very good quality. More suitable for younger children, as the pen format is cheaper elsewhere, but I'm very happy with them for my youngest, who is taking over the labeling this year.
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H
Rating: 4 out of 5
Super label, pretty design and perfect bag for my son's dirty clothes.
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P
Rating: 4 out of 5
Label for school material: Lots of choice for everything, there's something for everyone, the color sometimes comes off if there's too much rubbing moment, and sometimes, if the label is in contact with something h24 the lamination comes off, but otherwise the labels are perfect.
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L
Rating: 4 out of 5
Super pretty!
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A
Rating: 4 out of 5
Fast delivery, good quality. Only small remark, the chosen pattern is cut (shrinks), it's a shame but otherwise nothing to say. Thank you very much!
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A
Rating: 4 out of 5
Labels received in checkbook form, ideal for me. Not yet tested.
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M
Rating: 3 out of 5
I ordered a personalized fabric bag to hold my son's change of clothes, but I'm disappointed by the size. It's too small and I find the prints rather minimalist. I much prefer personalized labels. Receipt was fairly quick for a summer period and the follow-up impeccable.
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Response from Petit-Fernand
Thank you very much for your message. We have forwarded your message to the appropriate department. Have a nice day!
F
Rating: 3 out of 5
The adhesives do not last long on pens and are too thick for thick pens.
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Response from Petit-Fernand
After the phone call I would like to confirm that I have sent over the discount and I am happy to know that the labels are holding!
F
Rating: 3 out of 5
A valid voucher code was simply not accepted - a written request was not answered. A 20% discount was advertised, but this was not honored. Product in and of itself really okay.
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Response from Petit-Fernand
Hello Ms. Fischer, we are sorry that you missed the promotion. The discount was valid until July 28th and your order was placed on August 1st. We were unable to apply the invalid code.
B
Rating: 4 out of 5
The product I love the only thing you do not know when it arrives because you have no possibility to track the order. Otherwise very good.
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Response from Petit-Fernand
Thank you for sharing your opinion Beatriz.
Q
Rating: 4 out of 5
The labels are beautiful and were quickly dispatched. I haven't had a chance to test them out yet.
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N
Rating: 4 out of 5
The only thing I would like to point out is that I could not make the label on 1 line, I had no choice! Thank you
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Z
Rating: 4 out of 5
Second time l have ordered this product. Good quality stickers, that stay on . Cute pictures and easy to order.
A
Rating: 4 out of 5
I have bought two years in a row and I would definitely repeat. I think the personalized tupper is amazing and very worthwhile. I bought it last year and it is like new after all the use it has had. The identification stickers for clothes and objects are very durable. The ones on the clothes do not peel off no matter how many times you wash them. Recommended 100%.
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F
Rating: 4 out of 5
Everything went well
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A
Rating: 4 out of 5
This is the 1st time I've ordered from this site, and the prices are affordable! Navigating the site is easy, and the choice of writing, colors and motifs is top-notch. I've already tested a few labels on my daughter's clothes and they fit!
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A
Rating: 4 out of 5
Everything was fine, except for the delivery information. It took about 2 weeks to arrive
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N
Rating: 3 out of 5
Delivery time too long! But the products are ok.
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Response from Petit-Fernand
Hello Nora, sorry for the long delivery time! We would like to offer you a discount as an apology! Further details by e-mail.
M
Rating: 4 out of 5
Rituel de rentrée, c mon étiquette has been with me for 4 years! I'm completely satisfied! For my son, after the firemen, the pirates, then the rocket. For my daughter, mermaid, fairy and Hawaiian flower. If possible, I'd like the site to offer a range of designs "for older children", because they're growing up fast and I'd still like to keep going back to school with c mon étiquette!!!!
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M
Rating: 4 out of 5
Quality is great! Shipping took a little longer, but otherwise everything was good!
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D
Rating: 3 out of 5
Some of the labels come off after the first wash, so I probably didn't follow the instructions properly.
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Response from Petit-Fernand
Hi Daniele, We're very sorry to hear that you're having trouble with your labels. It's not normal for them to come off if the instructions have been followed correctly. You'll need to program your iron to 200°C (cotton/linen setting, no steam) and wait a few minutes before use. The labels are applied directly to the fabric. Caution: avoid elastic areas and seams. We've also sent you an email, so don't hesitate to get back to us if the problem persists. Have a nice day? Alessio, Customer Service
M
Rating: 4 out of 5
They have been very punctual and the product meets my expectations.
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L
Rating: 4 out of 5
Lovely labels and really good quality I've never bought from this company but I'm impressed and will definitely use them again . Lots of lovely designs and fonts too . Definitely recommend!
M
Rating: 4 out of 5
I'm not disappointed, fast delivery, quality stickers, good value for money, shimmering colors.
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S
Rating: 3 out of 5
I'm always very happy with the quality of the products. The only little problem is that I usually receive a booklet with the name of each of my boys and this time all the labels are mixed up, so it's a lot less practical!
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Response from Petit-Fernand
Hello Cassandra, Sorry to hear that your order did not fully meet your expectations. We have sent you an email with a small commercial gesture to thank you for your loyalty! Have a nice day? Alessio, Customer Service
C
Rating: 3 out of 5
I made a mistake in the order, the site asks me to return the labels at my expense and it will be refunded, I do not see the point of returning them since they will be thrown away.
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Response from Petit-Fernand
Hello Cassandra, Sorry to hear that your order did not meet your expectations. This procedure does not work for us, but we will do our best to find a solution for you. Have a nice day? Alessio, Customer Service
C
Rating: 4 out of 5
Great product, great quality and exactly as described. The only reason I didn't give 5 stars is that I didn't got any shipping update until I received it. Just an email saying that the order is shipped would be great. I will definitely order here again.
J
Rating: 4 out of 5
Not enough communication to know where the parcels are, but very satisfied with the labels.
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