English 
S
Rating: 4 out of 5
Sticks great and looks great
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Practical Not yet used
Translated reviews
F
Rating: 3 out of 5
We ordered the stickers for our daughter's clothes again, we like them. Unfortunately, the page had hung up several times in the browser on the PC, the quantities were not transferred to the shopping cart at first, when we opened a new tab several hundred were stored in the shopping cart. Unfortunately, that was very annoying. Then we couldn't add other stickers properly, only again via new tabs.
Translated reviews
Response from Petit-Fernand
Hello Mrs. Wolf, we are very sorry for these technical problems. We have been trying to reach you by phone and email to find out more and of course apologize for the inconvenience!
S
Rating: 4 out of 5
Fast and efficient. The labels are attractive and stay on the clothes even after washing.
Translated reviews
C
Rating: 4 out of 5
Lovely labels, I have ordered a few times now. Can be a little difficult to peel off the paper but I will definitely order again.
Response from Petit-Fernand
Hi Carly, thank you for the review ! Please; contact our customer service for the replacement when you have difficulties like such, this should not happen!
M
Rating: 3 out of 5
Shipping was fast. The labels arrive in a cute little block but can be improved...both the thermo-adhesive ones and the regular labels for the items!
Translated reviews
Response from Petit-Fernand
Good morning Michela. We take note of your experience in order to provide better quality service to our clients. Have a nice day and see you soon! ?
B
Rating: 4 out of 5
Great stickers that hold well. One star deduction because the stickers are difficult to remove from the transport film.
Translated reviews
Response from Petit-Fernand
Thank you for your review! Please send the photos with the labels that are coming off badly and we will send the replacement!
E
Rating: 4 out of 5
The only downside is that shipping is slow. It takes a week
Translated reviews
Response from Petit-Fernand
Thank you Elena :)
R
Rating: 3 out of 5
I love their work but they should improve the speed of delivery of the product.
Translated reviews
Response from Petit-Fernand
Hello Raquel, thank you for sharing your experience. We take note of the transport. Thank you for your confidence :)
N
Rating: 4 out of 5
The labels arrived quickly and look really nice. Sticking them on was child's play. They survived the first round in the washing machine (40°C) and tumble dryer completely unscathed. I can't say anything about the long-term durability yet. I would buy them again.
Translated reviews
Response from Petit-Fernand
Thank you for your purchase and your rating!
A
Rating: 4 out of 5
Very good product, I have had no problems
Translated reviews
T
Rating: 4 out of 5
the labels are always top-notch. excellent quality. This time we ordered birthday invitations. I was a little disappointed. The envelopes had to be folded and closed with a little glue and the little fox I found really small. 2cm more wouldn't have hurt him. The personalized MUG is a very nice idea. We'll have to see over time how the texts react to use.
Translated reviews
J
Rating: 3 out of 5
One wash and it comes off for some garments
Translated reviews
Response from Petit-Fernand
Hello Julie, We have contacted you by email to help you with your latest order. Have a nice day!
M
Rating: 3 out of 5
Quality label, but the logos are a bit babyish for a 12-year-old?
Translated reviews
Response from Petit-Fernand
Thank you for your feedback :) Very nice day
A
Rating: 3 out of 5
The labels are pretty, but difficult to remove from the sheet. And the self-adhesive clothing labels peel off after the first run in the washing machine, which is very disappointing.
Translated reviews
Response from Petit-Fernand
Hello Aurélie, We have just contacted you by email to help you with your order. Good day to you, and sorry again for this quality incident.
C
Rating: 3 out of 5
Self-adhesive garment labels are machine washable.
Translated reviews
Response from Petit-Fernand
Hi Carole, We've just left you a voicemail to help you with your latest order. Have a nice day!
K
Rating: 3 out of 5
The only downside is the delivery time, but the order tracking service is great!
Translated reviews
Response from Petit-Fernand
Many thanks for your feedback Karine :)
Z
Rating: 4 out of 5
Very happy with the crib kit, very pretty labels. Negative point: small quantity of iron-on labels.
Translated reviews
D
Rating: 3 out of 5
great labels, however the labels were for two separate grandchildren - so had to disassemble the booklet - split the stickers. If two different names - give two different booklets.
Response from Petit-Fernand
Hello Denise, We are sorry if your order does not meet with your expectations. However, we only send a separate booklet when it is a value packs (nursery, preschool...). For other cases, and even if the order includes several different names, we do not necessarily send several booklets, for reasons of paper consumption and staples (eco-responsibility). I hope you will understand!
F
Rating: 3 out of 5
Labels that come off in the 1st wash, although the gluing procedure was followed... Thank you for sending them back to me, but if I have to take my iron with me every time I wash them to glue them back on, it's not so great!
Translated reviews
Response from Petit-Fernand
Hello Jean Yves, Thank you for your feedback. We have sent you an email to better understand your request. Very nice day to you
O
Rating: 4 out of 5
Friendly and competent
Translated reviews
Response from Petit-Fernand
Hi Oscar, Thank you very much for your availability on the phone. I reconfirm that we will resend your order. We apologize for the delay of the post office.
K
Rating: 4 out of 5
Beautiful product, stickers are hard to separate from the sheet they're printed on (not the backing)
Response from Petit-Fernand
Hi Kerry, thank you for your review! Would you mind to give our customer service a bit more details and/or a picture of the labels that are hard to separate, please?
S
Rating: 4 out of 5
The design was very easy and quick to do - we have not yet been able to determine whether and how long the name badges will remain on the textiles - the name badges are a gift
Translated reviews
Response from Petit-Fernand
Thank you for your review, Seni! The iron-on labels are permanent if you follow the instructions correctly!
C
Rating: 3 out of 5
Very good products but they take too long to deliver the item
Translated reviews
Response from Petit-Fernand
Thanks for your comment Silvia :) We have sent you an email a little while ago. Greetings !
L
Rating: 4 out of 5
Corresponds to my order. Fast shipping
Translated reviews
Response from Petit-Fernand
Superb! Thanks Leslie :)
P
Rating: 4 out of 5
Perfect, but some labels come off after washing
Translated reviews
O
Rating: 4 out of 5
Good, pleasant site, nice products
Translated reviews
G
Rating: 4 out of 5
The stickers are good and durable, but the colorful stickers are superfluous, instead only name stickers would make more sense.
Translated reviews
T
Rating: 4 out of 5
Quality products as described. Very nice packaging, but not very eco-friendly (lots of kraft packaging).
Translated reviews
L
Rating: 4 out of 5
These labels are very practical, and it's great to be able to make them to your liking (colors/patterns). What I don't like is that they wear out or come off a little too quickly!
Translated reviews
F
Rating: 4 out of 5
The labels are super pretty. Too bad on my last order I made a mistake with the self-adhesive labels instead of the thermo-adhesive ones.
Translated reviews
J
Rating: 4 out of 5
Unfortunately, the first delivery did not arrive. After waiting 14 days for it, I wrote to the support team. I was sent a replacement immediately. The email exchange went without a hitch and was very friendly. As always, the quality is impeccable. I always like to order.
Translated reviews
Response from Petit-Fernand
Many thanks for the feedback! Sorry again for the delivery problem the first time.
M
Rating: 4 out of 5
Great lunch boxes! And I also think it's great that the stickers are sent as a booklet. What I didn't find so great was that I received an invoice for import costs (over CHF 20 for 2 lunch boxes and a few stickers). On the website it says that shipping is free worldwide for stickers and 6 euros for lunch boxes, but there was no mention of import costs. The print on the lunch box is not on the box itself, but on an adhesive film that is then stuck to the lid. This is ok, but I wasn't aware of this when I ordered.
Translated reviews
Response from Petit-Fernand
Thank you for your feedback! Can you please get in touch with our customer service to find out more about the additional taxes? They should not be paid extra!
M
Rating: 4 out of 5
Hello, I have already ordered clothing stickers 3 times. The first batch was easy to remove and stuck well to the clothing, the second hardly came off the film and the third had labels coming off from time to time. The experiences became increasingly disappointing, but I will order again because the quality and design, the price, the shipping time and the easy handling of the order make me want to try again.
Translated reviews
Response from Petit-Fernand
Thank you for your review! Normally the labels should not come off if all instructions have been followed! Please send our customer service the picture with the labels that are peeling off for replacement!
A
Rating: 3 out of 5
Good product but I chose the stick-on labels and they have to be stuck on the labels of the clothes, but there are fewer and fewer labels on the clothes and they are too small.
Translated reviews
Response from Petit-Fernand
Thank you for your feedback Aurélie! Have a nice day
S
Rating: 3 out of 5
I'm a bit disappointed with my order for a rather large number of labels for my children. The labels are sometimes difficult to remove from the backing, and the sides remain transparent and sticky. They're still pretty, though.
Translated reviews
Response from Petit-Fernand
Hello Soraya, Thank you for your feedback. We have contacted you by email in order to better understand your request and be able to help you. Have a nice day!
E
Rating: 4 out of 5
The stick on labels are great. So far they are holding up to washing and drying. Pleased they came in a book to keep them together. Delivery took a while.
Response from Petit-Fernand
Many thanks for the review! Apologies if the delivery took longer than usual!
M
Rating: 4 out of 5
Delivery as fast as ever, quality of clothing labels not as good as before!
Translated reviews
A
Rating: 4 out of 5
they are easy to design and look very nice.
Translated reviews
Response from Petit-Fernand
Thank you very much for your comment Aitziber :)
I
Rating: 4 out of 5
The format of collecting the labels is very cool. The labels are also very nice. The shipping time could be improved.
Translated reviews
Response from Petit-Fernand
Great ! Thank you for your confidence Esther !