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L
Rating: 4 out of 5
Very good purchase fast delivery ....the labels adhere well to the wash very satisfied with this purchase
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 665 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
I've been ordering labels for school and field trips for several years now. They're very practical. It would be nice to make templates for teenagers. This year, my 2 children's labels were mixed up in 2 notebooks. Fortunately, these labels are for my children and not for gifts.
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Y
Rating: 4 out of 5
Easy to use and so far they are holding up. So far, delighted with the purchase.
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C
Rating: 4 out of 5
The labels are really great! Easy to glue or iron-on, and they hold up really well! I ordered the personalized snack box for my son who is in kindergarten. The box is quite large, but the only drawback is its weight... it's very heavy to carry for children on school outings, but it's solid enough!
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S
Rating: 4 out of 5
Labels arrived promptly, as expected, except for one whose pink background with white writing was too light to read. Satisfied overall.
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F
Rating: 4 out of 5
Super happy with my order
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C
Rating: 4 out of 5
Fast delivery, good quality labels at first glance. To be seen over time and with washing, but conforms to initial request.
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R
Rating: 4 out of 5
All good on delivery, the labels have not been used yet.
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V
Rating: 4 out of 5
The quality is very good, I had to wash the child's shoes with the shoe labels, they are not supposed to withstand the washing machine and they are perfect?
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Response from Petit-Fernand
Thank you very much for your message Veronica :)
N
Rating: 4 out of 5
Good value for money, good range of sizes for the stickers, fast delivery. Some stickers do not stay on as long as others and found after 2/3 washes they had fallen off.
A
Rating: 4 out of 5
It took a long time because the order was lost and I had to send it again, but in the end it arrived and the labels were better than expected.
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Response from Petit-Fernand
Thank you Azucena :) Have a nice day!
K
Rating: 4 out of 5
Good quality flask, but the color chosen for personalizing the first name is disappointing: it doesn't match the color on the site. A preview could have avoided disappointment. Not dramatic, but at almost 30 a gourd (including shipping), we deserve better!
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A
Rating: 3 out of 5
Nice selection of labels and simple design and the delivery time was as promised. Unfortunately, the iron-on labels do not stick to the clothes despite following the instructions exactly. They peel off after the first wash and the corners are already coming loose again on unworn clothes. I hope that at least the labels for the shoes hold as promised.
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Response from Petit-Fernand
We are sorry to hear that your labels are peeling off - of course this should not happen! Are you sure you have followed all the instructions for use? https://www.esistmeins.de/etiketten-kleben-aufbuegeln Set the iron to 200°C (cotton/linen setting, no steam) and wait a few minutes before using it. Ironing labels are applied directly to the garment. Caution: avoid elastic areas and seams. If all the instructions for use have been followed and the problem persists, please send us photos of the labels that are not sticking and of the item to which you want to apply the labels. We will then be able to better understand the problem and help you further.
E
Rating: 3 out of 5
I'm really pleased with the fabric snack bags and the labels to stick on school supplies. Very good quality and very pretty! On the other hand, I'd strongly advise against iron-on labels for clothes ... after several years with a competitor's brand, I wanted to change models (always very pretty) but the labels come off in the first wash (I stuck them on properly). I'm really disappointed with this product!
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Response from Petit-Fernand
Hello Emilie, Thank you for taking the time to send us all this information. Please give us a call and we'll be happy to help you with the iron-on products. Have a nice day!
C
Rating: 4 out of 5
Although I would have liked to be able to delete the photos selected by mistake instead of having to replace them... The result is great! And no headaches?
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C
Rating: 3 out of 5
Average rating because I received someone else's order. After calling customer service, I received my order very quickly at no extra charge. I will therefore take the risk of ordering from this site again.
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Response from Petit-Fernand
Hi Cécile, I'm really sorry about this order exchange error. Very nice day
S
Rating: 3 out of 5
the labels are superb and effective but the size was not requested enough. i did not see that there were several dimensions otherwise i would have chosen rectangular and not square.too bad.
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Response from Petit-Fernand
Hello Sandrine, Thank you for your message. We have passed on the information to the relevant department. Have a nice day!
M
Rating: 4 out of 5
I had a little problem because my cheque took more than 20 days to arrive. They were quite responsive when they received it and got back to me. The labels are perfect.
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Response from Petit-Fernand
It is with great pleasure :) A beautiful day
L
Rating: 4 out of 5
Product conforms and practical, I am happy and I repeat an order today. Delivered very quickly. The only downside is that the label is a bit large for small clothes, a choice of sizes could be a plus.
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O
Rating: 3 out of 5
....order made on July 8, sent email for information about it on July 16, today July 20 not even a response. If the package is late no problem it can happen, but in front of a delay I expect in the first place that they warn me and at least respond to email, now I do not know if it will ever arrive. I hope they don't take the time to respond on truspilot and not to my email. Update: after the review the email response also arrived, and the envelope a few days later. I repeat myself, delay can happen however the email response should be faster.
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Response from Petit-Fernand
Good morning, We are sorry to hear about this shipping anomaly by the postal services. A response to your email will not be long in coming, we are experiencing high demand and were unable to respond quickly. We apologize for this unpleasant experience, we promise we will do what it takes to find a solution. Have a good day ?
A
Rating: 4 out of 5
Order arrived quickly. Meets expectations.
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M
Rating: 4 out of 5
Label peels off in the wash
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S
Rating: 4 out of 5
Very beautiful! Easy and quick to attach!
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
A
Rating: 4 out of 5
Two orders that I placed arrived well and fast but the gift that I have made to my friend has not arrived, how can it be that I ordered them with a day's difference. They arrived days later, I testify my valuation.
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Response from Petit-Fernand
Hello Ana, Can you send us an email or call us so we can help you ? Regards
C
Rating: 4 out of 5
The order arrived so late but it arrived. The labels are beautiful.
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Response from Petit-Fernand
Good morning Carmela, we are sorry to hear about this delivery anomaly by postal services. We have responded to you por bring you a solution immediately. Thank you for your understanding Have a good day ? Alessio, Customer Service Petit-Fernand
L
Rating: 4 out of 5
Website was easy to navigate and delivery was fine as I wasn't in any rush. The only reason I haven't put 5 is more to do with the labels themselves in that they are a little small for how we use them and you could do with a few more on the sheet. It was great having the option of a smaller cost for less labels but I'll need to order some more so I'd rather pay a little extra for more labels. Overall the labels were lovely and service was good.
I
Rating: 4 out of 5
Very cute labels for kindergarten arrived quickly.
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
M
Rating: 4 out of 5
This is my second order on this site. I was already pleasantly surprised by the first products I received (kit school labels). For my second order, no surprise. Always a quality product. If I had to give a note for improvement, the thinner object labels should be more numerous than the "large" labels. I didn't have enough to make the markers and pencils. A bit of a shame. Fortunately, the first kit I ordered in the past helped me out. Delivery is fast.
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S
Rating: 4 out of 5
The product is very good, it was slow delivery
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H
Rating: 4 out of 5
The stickers can withstand many washes and stay on. Shipping was quick and uncomplicated
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P
Rating: 3 out of 5
The stickers are too wide for thin pens and they are also expensive for so little
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Response from Petit-Fernand
We are sorry that you are not satisfied with the size of the labels. You are ordering a larger size than the labels for the pens called Mini.
T
Rating: 4 out of 5
Packages received, delays a little longer but the items are of good quality.
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Response from Petit-Fernand
Hello Nathalie, We have just left you a voicemail to help you :) Have a nice day
C
Rating: 3 out of 5
I received someone else's order. I had to contact customer service to finally receive my order more than two weeks after placing it.
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Response from Petit-Fernand
We have just left you a voice message to help you. We apologize for this production incident. Have a nice day Cloé
V
Rating: 4 out of 5
Nice but very small labels
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N
Rating: 4 out of 5
Very satisfied with the product and the quality, I recommend
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M
Rating: 4 out of 5
Iron-on labels of rather good quality. Some of them came off in the first wash; perhaps we hadn't done as we'd asked...?
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D
Rating: 4 out of 5
Labels if you follow the instructions in 8 seconds they attach. Only flaw I read later that on have to attach to pre-existing garment labels. If not if they get washed they come off. I wanted them for external right on the fabric. Overall a good product. I give 4 stars instead of 5 just x this reason.
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M
Rating: 3 out of 5
I received square self-adhesive labels with a thin white font that was almost illegible on a green background. I wish the site could have prevented us from making such a choice. I wrote to the brand's customer service department but never received a return. As for the iron-on labels, they come off very often, which is dangerous for a small child who could choke on them. Not really suitable for nurseries, I think!
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Response from Petit-Fernand
Hello Marion, We have just contacted you by email to help you. Have a nice day!
L
Rating: 4 out of 5
Easily and quickly customizable, with wide choice of colors and designs. quick delivery (about a week) and on time easy to apply and resistant to machine wash
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M
Rating: 4 out of 5
Name sticker arrived on time. They look nice. I haven't tried them yet and that's why I give it 4 stars