Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello Christelle, I'm sorry to read this. I've just contacted you to find a solution together. Have a nice day Alessio
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Raizabel
Rating: 4 out of 5
Perfect variety of labels
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Fabienne
Rating: 3 out of 5
Hello, I was surprised by the plasticized aspect of the labels, I hope it's not too uncomfortable on the little ones' necks... Otherwise, very pretty color and pattern.
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Response from Petit-Fernand
We are sorry to hear that you are not entirely satisfied with your order. In any case, we will take into account your suggestion, for which we thank you, as we do with all our customers' suggestions in order to improve our services and the quality of our products as much as possible, as well as their full satisfaction. Have a nice day!
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Cristina F.
Rating: 4 out of 5
Good morning I confirm that I had a good service
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Marianne H.
Rating: 4 out of 5
Delivery was ok time wise, not the fastest but the labels are great value and super cute. They stay on well and are so much easier than iron on plus you can cut out the label if you want to sell the item. (Stick on labels)
Response from Petit-Fernand
Thank you for your review, Marianne! We glad you are enjoying your order!
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Virginie
Rating: 3 out of 5
Fast shipping, product looks like the description but the cap is very difficult to open and close!
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Response from Petit-Fernand
Hello Virginie, We're sorry to hear that you're not entirely satisfied with our products. The choice of this type of cap is designed to prevent water escaping from the water bottle as much as possible, as it is intended for children. In any case, we will keep your suggestion, we thank you, as we do with all suggestions from our customers in order to improve as much as possible our services and the quality of our products, as well as their full satisfaction. Have a nice day Alessio
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Carole Bocquet
Rating: 4 out of 5
Very practical
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Mme Ollivier
Rating: 4 out of 5
Fast shipping. Wide selection
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Maria
Rating: 4 out of 5
Good product, fast shipping, often there are promotions, fun designs and colors.
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Sami
Rating: 4 out of 5
Super nice selection of colors and motifs. This is the second time I've ordered. One star deduction for some of the high prices (e.g. stickers for the shoes). But I can recommend the function and design 100%!
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Response from Petit-Fernand
Thank you for your feedback, Sami!!!
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Eva A.
Rating: 4 out of 5
Very nice and sticky and good!
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Response from Petit-Fernand
Thank you so much for your review, Eva!!!
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Cristina Cativiela
Rating: 4 out of 5
The product is very nice. The only problem I had was the date of receipt of the product. I ordered it on June 5th and received the order on June 27th.
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Antonella
Rating: 4 out of 5
Easy to navigate, shipping time met, lots of customization options, prices maybe a little high but still recommend...
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Response from Petit-Fernand
We thank you for your review. ² Have a great day and see you soon on Petit-Fernand! ?
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Géraldine Lucas
Rating: 4 out of 5
Package arrived promptly. Toilet bags a little too small.
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Karin F.
Rating: 4 out of 5
The delivery was quick. The stickers look great. They just don't last very long.
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Response from Petit-Fernand
Hi Karin, thank you for your feedback! Can you please show the pictures of the label coming off? We can replace them .
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Laurette Bidault
Rating: 3 out of 5
Hello, I have always ordered from your site, my son has been going to camp for years and I regularly pass on your contact details to others if necessary. I must confess I'm a bit disappointed because the latest labels I bought come off in the first wash. Perhaps you have a solution or tip to avoid this? Thank you
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Response from Petit-Fernand
Hello Laurette, I'm very sorry to hear that you're having trouble with your labels. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante I've just sent you an email to find a solution together. Have a nice day Alessio
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Raquel
Rating: 4 out of 5
Good labels, do not come off the clothes when washed, and if you want to take them off they do not leave residue on the clothes. Good price, and very fast delivery. I have already placed 4 orders with them, I recommend it.Stickers for objects are also well
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Marine Ovazza
Rating: 3 out of 5
I would expect a customer service based in Bordeaux to be someone who speaks French well enough so that we wouldn't have trouble understanding each other. Don't put it on your website, then!
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Response from Petit-Fernand
Hello Marine, We're sorry to hear that your experience didn't live up to your expectations. We are an e-commerce company, selling our products all over Europe, so we need a multilingual team able to respond to the various requests of our customers. We thank you for your understanding and wish you a pleasant day... .
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Cliente A.
Rating: 4 out of 5
Arrived on time, practical and colorful labels. Only flaw, the number -which I had to add at the request of summer camp- is written small.
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Madyson Chevrel
Rating: 4 out of 5
I picked up a notebook with lots of different labels, as well as the water bottle and lunchbox for my little one's first day back at school! Very pretty! And fast shipping??
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Annie
Rating: 3 out of 5
Disappointing product. Followed the instructions right next to it, but when I washed it came unstuck and didn't hold.
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Response from Petit-Fernand
Hi Annie, Sorry to read this. We have contacted us to solve the problem. Have a nice day.
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Firenzemichela
Rating: 3 out of 5
I ordered them a first and second time. They take forever to arrive. But they look good aesthetically, so hopefully they will last in the washes and dryer
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Response from Petit-Fernand
Good morning, We apologize for this delay in postal services. We hope the etchettes are to your liking. Please feel free to contact us for any information ! Have a nice day
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Bernard O.
Rating: 4 out of 5
Quick delivery on items Brillant to use on clothed
Response from Petit-Fernand
We are glad to hear that you like all!
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Stephanie Lehmann
Rating: 3 out of 5
Hello the labels are good quality but just the shipping and a little late I received 1 month later.
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Response from Petit-Fernand
We are sorry to hear about this delay from the postal service. I hope your order has met your expectations. Next time please do not hesitate to contact us if you have any questions. Have a nice day Alessio
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Cindy S
Rating: 4 out of 5
Fast, quality shipping
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Sandra P.
Rating: 4 out of 5
Sticks great and looks great
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Amélie R.
Rating: 4 out of 5
Practical Not yet used
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Fr. W.
Rating: 3 out of 5
We ordered the stickers for our daughter's clothes again, we like them. Unfortunately, the page had hung up several times in the browser on the PC, the quantities were not transferred to the shopping cart at first, when we opened a new tab several hundred were stored in the shopping cart. Unfortunately, that was very annoying. Then we couldn't add other stickers properly, only again via new tabs.
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Response from Petit-Fernand
Hello Mrs. Wolf, we are very sorry for these technical problems. We have been trying to reach you by phone and email to find out more and of course apologize for the inconvenience!
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Sandra
Rating: 4 out of 5
Fast and efficient. The labels are attractive and stay on the clothes even after washing.
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Carly A.
Rating: 4 out of 5
Lovely labels, I have ordered a few times now. Can be a little difficult to peel off the paper but I will definitely order again.
Response from Petit-Fernand
Hi Carly, thank you for the review ! Please; contact our customer service for the replacement when you have difficulties like such, this should not happen!
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Michela
Rating: 3 out of 5
Shipping was fast. The labels arrive in a cute little block but can be improved...both the thermo-adhesive ones and the regular labels for the items!
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Response from Petit-Fernand
Good morning Michela. We take note of your experience in order to provide better quality service to our clients. Have a nice day and see you soon! ?
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Borstel
Rating: 4 out of 5
Great stickers that hold well. One star deduction because the stickers are difficult to remove from the transport film.
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Response from Petit-Fernand
Thank you for your review! Please send the photos with the labels that are coming off badly and we will send the replacement!
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Elena López Torres
Rating: 4 out of 5
The only downside is that shipping is slow. It takes a week
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Response from Petit-Fernand
Thank you Elena :)
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Raquel Bretones
Rating: 3 out of 5
I love their work but they should improve the speed of delivery of the product.
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Response from Petit-Fernand
Hello Raquel, thank you for sharing your experience. We take note of the transport. Thank you for your confidence :)
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N.schumacher
Rating: 4 out of 5
The labels arrived quickly and look really nice. Sticking them on was child's play. They survived the first round in the washing machine (40°C) and tumble dryer completely unscathed. I can't say anything about the long-term durability yet. I would buy them again.
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Response from Petit-Fernand
Thank you for your purchase and your rating!
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Ainoa Simón Guindal
Rating: 4 out of 5
Very good product, I have had no problems
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Tania
Rating: 4 out of 5
the labels are always top-notch. excellent quality. This time we ordered birthday invitations. I was a little disappointed. The envelopes had to be folded and closed with a little glue and the little fox I found really small. 2cm more wouldn't have hurt him. The personalized MUG is a very nice idea. We'll have to see over time how the texts react to use.
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Julie Bernard Hache
Rating: 3 out of 5
One wash and it comes off for some garments
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Response from Petit-Fernand
Hello Julie, We have contacted you by email to help you with your latest order. Have a nice day!
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Mcds
Rating: 3 out of 5
Quality label, but the logos are a bit babyish for a 12-year-old?
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Response from Petit-Fernand
Thank you for your feedback :) Very nice day
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Aurelie
Rating: 3 out of 5
The labels are pretty, but difficult to remove from the sheet. And the self-adhesive clothing labels peel off after the first run in the washing machine, which is very disappointing.
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Response from Petit-Fernand
Hello Aurélie, We have just contacted you by email to help you with your order. Good day to you, and sorry again for this quality incident.
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