The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Very good because it is not the first time I bought these labels, the quality is very good and the delivery time is good. I did not give 5 stars because compared to last years, there are no more free stickers in the pad, and it was a pity not to find them because they were very beautiful and original.
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Response from Petit-Fernand
Good morning Miriam Indeed the giveaway is still there, it must have been an oversight. Thank you for conndividing your opinion? see you soon on Petit-Fernand! ?
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Olesea
Rating: 3 out of 5
The delivery service is very bad, I was acasa on purpose all week to wait for the parcel and no one called they left me the parcel in Poste with all the services that offers poste Italiane;((
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Response from Petit-Fernand
We are sorry to hear that the postal service did not live up to your expectations. Thank you for your report, we will initiate an investigation on our part so that the inconvenience does not happen again. Good day Alessio
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NATHALIE
Rating: 4 out of 5
Perfect fit for my pots. Impeccable water resistance.
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Laura G.
Rating: 4 out of 5
PUNCTUAL,ACCURATE , FFIABLE
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Mme Dumont Laurence
Rating: 3 out of 5
I ordered and I did not receive my order I had to send you an email but it took 15 days for me to be able to say that I had not received it before you sent me one and therefore no use because it arrived much too late.
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Response from Petit-Fernand
Hello Laurence, We are very sorry for the delay in your order. We have sent you an email to help you. Have a nice day!
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danika77
Rating: 4 out of 5
Goods not received until today Update 2022-05-27: After consultation with customer service very fast subsequent delivery.
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Response from Petit-Fernand
Hello Daniela, We are sorry for the delivery problems. Can you please contact our customer service with your address confirmation?
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Melanie
Rating: 4 out of 5
The corks were received on time and in perfect condition. I just hope they'll be stronger than the first cap, which broke pretty quickly after falling out of my daughter's hands.
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VLR
Rating: 4 out of 5
I've only been using them for a short time, but they were very easy to put on clothes and none of them have come off, not even the ones on the objects, so I'm happy with them.
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Response from Petit-Fernand
Thank you very much for your comment Vanesa : )
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Anouka
Rating: 3 out of 5
The parcel has not yet arrived... I placed the order 23 days ago! It was for a birthday. I'm disappointed because delivery costs 6 euros, but it's incredibly slow. It's true that it's in a French overseas department, but in that case, it should be specified on the site that the delivery time is very long: I wouldn't have made that choice. I probably wouldn't do it again.
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Response from Petit-Fernand
Hello Eloïse, We are sorry to read that your order has been delayed. We have just contacted you by email to help you. Have a nice day!
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G.Z.
Rating: 4 out of 5
If several different stickers are ordered, it would be nice to receive them loose rather than bound like a booklet. It was a bit difficult to take apart as the gift was for two children in our case.
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Response from Petit-Fernand
Thank you for your review! However, we only send a separate booklet if it is a practical set (crèche, school...). In other cases, and even if the order contains several different names, we do not necessarily send several brochures for reasons of paper consumption and staples (eco-responsibility).
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A. O.
Rating: 4 out of 5
Very nice stickers that you can design yourself. Let's see how well they hold up.
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Response from Petit-Fernand
Thanks for the 4 stars and feedback!
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Ruth
Rating: 4 out of 5
Great, fast delivery
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Saray Perejón
Rating: 4 out of 5
Hot melt adhesives for laundry last for years of washing machine and dryer use
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Response from Petit-Fernand
Thank you very much Saray for sharing your opinion with us :) Greetings !!!
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Emmanuelle j.
Rating: 3 out of 5
The site is beautiful... but not always very clear. There are a lot of products on offer and it's a bit confusing... I made a mistake ordering stick-on labels for clothes when in fact I wanted iron-on labels .
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Response from Petit-Fernand
Hello, We're sorry to hear that you had problems confirming your order. We offer the possibility to see the labels on the summary page before payment. We produced and shipped the order as requested. Thank you for your understanding. Have a nice day Alessio
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Mme. EMILIA G.
Rating: 3 out of 5
Self-adhesive labels don't stick to garment labels. Or disappear after the 1st wash. Thermo-adhesive labels are more effective
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Response from Petit-Fernand
Hello, We are taking note of your experience in order to provide a better service to our customers. We have also sent you an e-mail on this subject in order to find a solution. Have a nice day Alessio
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Megane Krobb
Rating: 3 out of 5
By answering a questionnaire I got a 2 discount. But it was not deducted from my order.
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Response from Petit-Fernand
Hello, I'm sorry to hear that you were unable to take advantage of your promotion. I've sent you an e-mail with a new discount code Very nice day Alessio
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Marie Charon
Rating: 3 out of 5
The labels are plastic. I wanted cotton labels, maybe I misread the instructions?
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Response from Petit-Fernand
Hello Marie, we don't have cotton labels on our site. You could also see the details of the labels on the summary page before payment. We produced and shipped the order as requested. Thank you for your understanding, Very nice day, Alessio
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Carina S.
Rating: 4 out of 5
Super cool stickers. Top quality. Unfortunately, some are very difficult to remove, therefore 1 star deduction.
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Response from Petit-Fernand
Thank you for your review !!! Can you please give us more details about the problem with the customer service? Perhaps you had a faulty batch and we can resend it?
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Helene
Rating: 3 out of 5
I'm familiar with heat-sensitive labels, which are effective and very durable, but I have a problem with self-adhesive garment labels, which wash off very quickly and don't stand up to washing.
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Response from Petit-Fernand
We're sorry, but you may have received a defective lot. Could you please contact our customer service department with more details and photos for a replacement?
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Katrin
Rating: 4 out of 5
Simply great products, great ideas! Relatively short delivery time.
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Response from Petit-Fernand
Thank you very much, Katrin!
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Careca
Rating: 4 out of 5
All good and very nice design Thank you
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Response from Petit-Fernand
Great Carmen :) thanks
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Noelia Mancilla Pérez
Rating: 4 out of 5
They are a marvel
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Response from Petit-Fernand
Thank you Noella for your trust :)
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Adriana
Rating: 4 out of 5
Good products and convenient packages for school, only flaw they should increase the range of designs, backgrounds and fonts. Otherwise everything is perfect, even the shipping
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Cindy Dalto
Rating: 4 out of 5
Order received promptly. Exactly as shown
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Response from Petit-Fernand
Thanks Cindy!
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Julie Wauters
Rating: 3 out of 5
I had ordered labels and a gourd I received only the gourd and after a refund request to customer service I received the refund of the labels.
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Response from Petit-Fernand
We are sorry that you have not received your order in full. We have refunded the items you did not receive as requested. Is there anything else we can do for you?
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FABIENNE
Rating: 4 out of 5
Quick receipt, presentation in a practical and nice booklet, I had iron-on labels and self-adhesive labels, the dragonfly motif was not recognizable.
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Karen Y.
Rating: 4 out of 5
Excellent colors and the letter very nice and readable
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Stéphanie M
Rating: 3 out of 5
A little disappointed that there are no longer any transparent labels to stick on the tags that go into the shoes to protect them.
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Response from Petit-Fernand
Sorry if some products are no longer available. Changes have been made due to order volume and customer interest in other products.
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lauriane
Rating: 3 out of 5
I placed an order because my children went on a seaside trip. When I came back to wash the clothes, most of the labels had come off and were stuck on the drum of the machine.
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Response from Petit-Fernand
We apologize for the inconvenience. If all instructions have been followed correctly, please contact our customer service department for a replacement.
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Beatriz Hidalgo Navarro
Rating: 4 out of 5
I loved the stickers for both textiles and utensils.
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Response from Petit-Fernand
Great Beatriz :) thanks for sharing your opinion with us.
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Maria
Rating: 4 out of 5
I think they look like good products, prices could have been a little lower, very original idea, a few more designs where you can choose would have been nice.
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Sofia C.
Rating: 3 out of 5
I could not pay with my card (Hype), but it was not a bank problem. I couldn't quite figure out why. Otherwise, the order arrived quickly and very good quality labels :)
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Response from Petit-Fernand
Good morning, we are sorry to hear that you are experiencing problems with your payment. It is abba stanza rare, sometimes it may simply be due to the browsing browser or device used. We thank you for your commprehension and wish you ua good day ? Alessio
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sarah
Rating: 4 out of 5
Great this is our third order
Response from Petit-Fernand
Many thanks for been our customer Sarah!
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Valentine Renaud
Rating: 4 out of 5
Very good Good quality
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Anne Sophie Leclercq
Rating: 4 out of 5
Disappointed with my first order two years ago. The labels peeled off quickly. I still dared to recommend them? no more worries this time! Top, speed, color, design, installation and resistance correct.
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1000699877
Rating: 4 out of 5
I really like the water bottles. Pretty, no taste in the water and it stays fresh. I bought 2 two years ago and they are still in good condition. The only downside is the caps. They're really fragile and I've had to buy new ones several times. I recently bought 2 more "can" size bottles, this time thinking that the stoppers would be stronger. But unfortunately this wasn't the case, and after 1 month the stopper didn't hold either. I'm a bit disappointed because I really like this brand.
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Amandine C
Rating: 4 out of 5
I haven't had a chance to try them out yet, but I can say: -Fast, easy service. On-time shipping and delivery. -Sending in a kind of notebook that allows easy filing, avoids losses and is very clear. -Conforms to the order placed on the website.
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Shannon RM
Rating: 4 out of 5
Quick delivery, very practical notebook. Only downside: the labels don't wash very well. On the other hand, they're great on objects! Even after sterilization, they hold very well. The designs are really nice and varied! I'm glad they exist!
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Amandine DIJOUX-THERME
Rating: 3 out of 5
Perfect adhesive labels for objects: resistant to various hand washes and dishwashers. Iron-on labels peel off more than half the time. Suitable for ironing and smoothing. On ironed clothes, not ironed. On cotton, on clothing labels. Very disappointed by these labels. I don't know how to get them to stay on without having to spend all day on them. Very nice design and fast delivery.
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Response from Petit-Fernand
Hello Amandine, We have just contacted you by email to help you find a solution together. Have a nice day :)
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Diana L.
Rating: 4 out of 5
The stickers are great. They adhere very well to objects and to clothing or shoes. Unfortunately, I find them just a little bit too small. They should almost be a little bigger. Nevertheless, I think the adhesion and quality are great.
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