Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 662 published reviews
5 47,9k 85% 4 3 493 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

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S
Samantha T.
Rating: 4 out of 5
following a purchase from 31/08/2025
The clothes stickers are great but the shoe ones, my daughters came off first day. Hopefully just a one off and the rest stick. Nice to design them yourself though
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Corvezzo C.
Rating: 4 out of 5
following a purchase from 25/08/2025
I purchased: - the adhesive labels (they are still in the testing phase to understand their durability) - personalized pouch: excellent product (the only improvement I can suggest: place the name towards the bottom, otherwise when closing the pouch the name gets a bit hidden) - water bottle: very nice, easy to clean
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Martino G.
Rating: 3 out of 5
following a purchase from 30/08/2025
On some items like pencils that are not perfectly cylindrical, they do not stick very well.
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Response from Petit-Fernand
Dear Giuliana, thank you for your feedback regarding the pencil labels. We are constantly working to improve the quality of our products and will take your observation into account to ensure better adhesion. We hope to satisfy you more in the future.

Giulia from Petit-Fernand
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Manigrasso S.
Rating: 4 out of 5
following a purchase from 30/08/2025
Beautiful labels and useful, arrived on time
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Audrey M.
Rating: 4 out of 5
following a purchase from 09/09/2025
Super beautiful labels, received my package quickly
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Response from Petit-Fernand
Hello Audrey,

We sincerely thank you for your positive review. We are delighted that you like our labels and that you received your package quickly. Your satisfaction is our priority, and we hope to see you again soon on C-Monetiquette!

Best regards,
Loriane from C-MonEtiquette
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Cominetti D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very good product customization Very good product quality Delivery times (from shipping to delivery) need improvement
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Julie V.
Rating: 4 out of 5
following a purchase from 28/08/2025
Very satisfied with this discovery offer but it would be interesting to offer adhesive labels for items like glue pens... and not just those for clothing. My daughter was a bit disappointed that she couldn't put them on her things.
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Response from Petit-Fernand
Hello Julie,

Thank you very much for your positive feedback and your relevant suggestion! We are delighted that you liked the discovery offer. The idea of including stickers for school supplies is excellent and we will consider it for our future collections. Your daughter deserves to personalize her belongings as she wishes!

Looking forward to seeing you again soon on C-Monetiquette.

Best regards,
Loriane C-Monetiquette
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Grisorio L.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very fast delivery and excellent quality price.
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Angélique S.
Rating: 4 out of 5
following a purchase from 16/08/2025
They are all beautiful, these labels, it's a shame because they don't hold, it can happen and thank you for sending me back a notebook. Good gesture on your part.
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Response from Petit-Fernand
Dear Angélique,

We sincerely thank you for your feedback and comments regarding our labels. We are delighted to hear that you appreciate their design, and we take note of your feedback on their adhesion to improve the quality of our products. Thank you again for your understanding and your trust in C-MonEtiquette.

Best regards,
Loriane from C-MonEtiquette
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Sara B.
Rating: 4 out of 5
following a purchase from 30/08/2025
Good
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Laura S.
Rating: 3 out of 5
following a purchase from 29/08/2025
The cotton bags are small for 4 changes required in one bag and the sheets in the other are not comfortable. Good quality of the stickers which are very durable. The glass of mediocre quality has already faded.
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Response from Petit-Fernand
Dear Laura,

Thank you for your feedback and we apologize for the inconvenience with the cotton bags and the sheets. We appreciate your comment on the quality of the stickers and will take your observations about the glass into consideration. We are committed to improving our offering and your contribution is very valuable.

Best regards,
Giulia from Petit-Fernand
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Helene S.
Rating: 4 out of 5
following a purchase from 29/08/2025
Everything is fine except for a "small detail" compared to my previous order, the size and also somewhat the quality of the stickers has decreased.
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Response from Petit-Fernand
Good day, Helene,
Thank you very much for your great review!
Have a nice day,
Customer service EsIstMeins
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Papa A.
Rating: 4 out of 5
following a purchase from 23/08/2025
The first order did not arrive, but by contacting customer service, I arranged for a new shipment and everything arrived by the expected day. Really nice labels!
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Jessica S.
Rating: 4 out of 5
following a purchase from 28/08/2025
Thank you very much for the realization of the product. It also has all the features that make me believe it will last a long time.
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Nadia N.
Rating: 3 out of 5
following a purchase from 28/08/2025
Stickers peel off after the second wash!
Response from Petit-Fernand
Dear Nadia,

Thank you for your feedback regarding the stickers from Petit-Fernand. We’re sorry to hear that they peeled off after the second wash. Your experience is important to us, and we will certainly look into this issue to improve our product quality. If you have any further concerns, please feel free to reach out to our customer service team.

Best regards,
Giulia Petit-Fernand Team
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Laura D.
Rating: 3 out of 5
following a purchase from 28/08/2025
The iron-on stickers for clothing come off in the first or second wash. If I could have chosen, I would have only asked for the adhesive clothing stickers as they seem to last longer.
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Response from Petit-Fernand
Hello Laura,

Thank you for sharing your opinion about our stickers. We are sorry that you had issues with the durability of the iron-on stickers. We appreciate your suggestion about the adhesive stickers and will take it into account to improve our products. If you decide to try our adhesive stickers, we hope they provide you with a better experience.

We just sent you an email to assist you :)

Have a good day,
Camille Petit-Fernand
R
Reitano R.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great as always
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Ruberto D.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great service
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Vydaravann C.
Rating: 4 out of 5
following a purchase from 06/09/2025
I am satisfied
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Stephanie H.
Rating: 3 out of 5
following a purchase from 06/09/2025
Very small writing
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Response from Petit-Fernand
Hello Stéphanie,

Thank you for your feedback regarding our site. We take your comment about the font size into account and we will consider improvements on this matter. Your opinion is valuable to us.

Sandra from C-MonEtiquette
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Jen A.
Rating: 4 out of 5
following a purchase from 27/08/2025
Overall good value for money a few of the iron on ones have come off in the wash though
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Ioana Daniela C.
Rating: 4 out of 5
following a purchase from 25/08/2025
Gut
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Response from Petit-Fernand
Good day, Ioana,
we are very pleased that everything went smoothly and that you are satisfied.
Have a nice day,
Customer Service EsIstMeins
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Poliseno M.
Rating: 3 out of 5
following a purchase from 27/08/2025
Unfortunately this time the stickers were not cut well and it was very difficult to separate them from the sheet…
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Response from Petit-Fernand
Dear Marco,

Thank you for sharing your experience with us. We are sorry to learn that the stickers were not cut correctly. Your feedback is valuable and will help us improve the quality of our products. We invite you to contact our customer service to find an appropriate solution.

Best regards,
Giulia from Petit-Fernand
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Romana A.
Rating: 3 out of 5
following a purchase from 05/09/2025
The thermal adhesive clothing labels do not hold up in the wash..... too bad since I wash at 20 degrees.
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Response from Petit-Fernand
Hello Romana,

Thank you for taking the time to share your feedback. We are sorry to hear that you are experiencing difficulties with our thermal adhesive labels.
An email has been sent to you to assist you.

Have a nice day,
Sandra C-MonEtiquette
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Franco M.
Rating: 4 out of 5
following a purchase from 26/08/2025
good quality product a bit expensive. since there are extra stickers maybe I would have put them in another type (e.g. iron-on) in order to try other products and more in line with the style I chose (I received monster stickers that we will never use)
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Catherine C.
Rating: 4 out of 5
following a purchase from 19/07/2025
I received the open ink so it disappoints me a bit. The ink tends to fade when washed (is it related?)
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Francesca M.
Rating: 4 out of 5
following a purchase from 25/08/2025
Almost complete satisfaction except for the endless delivery times
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Alexandra D.
Rating: 3 out of 5
following a purchase from 02/09/2025
The format has changed and it does not stick at all on my son's school items. First year I am disappointed
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Response from Petit-Fernand
Hello Alexandra,

Thank you for taking the time to share your opinion. We are sorry to hear that the new format does not meet your son's needs. Your feedback is valuable, and we will make sure to review it to improve our products.

I confirm the reshipment of the entire order.

See you soon,
Sandra C-MonEtiquette
L
Laura R.
Rating: 3 out of 5
following a purchase from 25/08/2025
The stickers are hard to remove. Especially for children. Additionally, I find the whole booklet and the extra stickers unnecessary.
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Response from Petit-Fernand
Good day, Laura,
I ask you to contact our customer service and attach photos of the labels so that a solution can be offered to you. The additional labels are goodies. I wish you a nice day.
Best regards
Customer Service EsIstMeins
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Marsano F.
Rating: 4 out of 5
following a purchase from 25/08/2025
I was unfortunate because the order did not arrive on time but with a 3-week delay and the labels were a bit bent because the envelope got wet. However, they refunded me immediately as soon as I contacted them via email to notify them of the delay and my son had already started school. Mistakes can happen but they behaved very correctly. Thank you! I will definitely order other things.
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Response from Petit-Fernand
Dear Francesca,

Thank you for sharing your experience with us. We sincerely apologize for the delay in delivery and for the damaged labels. We are glad to know that our customer service resolved the situation satisfactorily. We look forward to your future orders and will do our best to ensure you impeccable service.

Best regards,
Giulia from Petit-Fernand
D
De Angelis F.
Rating: 4 out of 5
following a purchase from 24/08/2025
Good product arrived on time
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Cesaro J.
Rating: 3 out of 5
following a purchase from 24/08/2025
Difficult to detach, especially the small ones. However, very beautiful and of quality
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Response from Petit-Fernand
Dear Jessica,

Thank you for your feedback and for appreciating the quality of our products. We apologize for the difficulties encountered in detaching the smaller labels; we will take your suggestion into account to improve further. We are always available for any further needs.

Best regards,
Giulia from Petit-Fernand
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Lady C.
Rating: 3 out of 5
following a purchase from 03/09/2025
Disappointed with the water bottle because the tone-on-tone first name is not visible, I would have preferred a verification service to advise or alert us like the one that exists on some personalization sites.
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Response from Petit-Fernand
Hello Lady Cha,

Thank you for taking the time to contact us.
I am surprised, as it is the font you selected during your order.
I just sent you an email so we can discuss this.

Have a very nice day,
Sandra
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M. Dolors C.
Rating: 4 out of 5
following a purchase from 23/08/2025
Good quality-price relationship. P.S.: This year I missed the self-adhesive labels for clothing. Measurements 2 x 2cm, 2 lines
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Lucie B.
Rating: 4 out of 5
following a purchase from 03/09/2025
I was missing the sulfur paper, yet it was indicated as provided.
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Response from Petit-Fernand
Hello Lucie,

Thank you very much for your feedback and for your rating of 4/5. We are sorry to learn that there was a mistake regarding the parchment paper. Your comment is valuable and we will make sure to correct this. Please feel free to contact us if you have any other questions or suggestions.

Best regards,
Loriane C-Monetiquette
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Cernov T.
Rating: 4 out of 5
following a purchase from 24/08/2025
Happy with the product!
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Beatrice B.
Rating: 4 out of 5
following a purchase from 03/09/2025
The labels are good, however the sulfur paper was missing. Too bad for a first order.
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Magali S.
Rating: 4 out of 5
following a purchase from 01/09/2025
The order arrived very quickly. The labels are of good quality and hold up very well over time. A bit disappointed with this order, I ordered red labels and unfortunately they are more orange than red.
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Anne-Christin B.
Rating: 4 out of 5
following a purchase from 24/08/2025
I have been using you for several years and have always been very satisfied. But the new labels are no longer as fine and delicate in the writing.
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Response from Petit-Fernand
Good day, Anne-Christin,
thank you very much for your review, which we are happy to acknowledge. Please do not hesitate to send us photos to illustrate your impressions.
We wish you a nice day,
Customer Service EsIstMeins
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Élise F.
Rating: 4 out of 5
following a purchase from 01/09/2025
Great
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