Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
By answering a questionnaire I got a 2 discount. But it was not deducted from my order.
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Response from Petit-Fernand
Hello, I'm sorry to hear that you were unable to take advantage of your promotion. I've sent you an e-mail with a new discount code Very nice day Alessio
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Marie Charon
Rating: 3 out of 5
The labels are plastic. I wanted cotton labels, maybe I misread the instructions?
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Response from Petit-Fernand
Hello Marie, we don't have cotton labels on our site. You could also see the details of the labels on the summary page before payment. We produced and shipped the order as requested. Thank you for your understanding, Very nice day, Alessio
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Carina S.
Rating: 4 out of 5
Super cool stickers. Top quality. Unfortunately, some are very difficult to remove, therefore 1 star deduction.
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Response from Petit-Fernand
Thank you for your review !!! Can you please give us more details about the problem with the customer service? Perhaps you had a faulty batch and we can resend it?
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Helene
Rating: 3 out of 5
I'm familiar with heat-sensitive labels, which are effective and very durable, but I have a problem with self-adhesive garment labels, which wash off very quickly and don't stand up to washing.
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Response from Petit-Fernand
We're sorry, but you may have received a defective lot. Could you please contact our customer service department with more details and photos for a replacement?
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Katrin
Rating: 4 out of 5
Simply great products, great ideas! Relatively short delivery time.
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Response from Petit-Fernand
Thank you very much, Katrin!
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Careca
Rating: 4 out of 5
All good and very nice design Thank you
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Response from Petit-Fernand
Great Carmen :) thanks
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Noelia Mancilla Pérez
Rating: 4 out of 5
They are a marvel
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Response from Petit-Fernand
Thank you Noella for your trust :)
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Adriana
Rating: 4 out of 5
Good products and convenient packages for school, only flaw they should increase the range of designs, backgrounds and fonts. Otherwise everything is perfect, even the shipping
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Cindy Dalto
Rating: 4 out of 5
Order received promptly. Exactly as shown
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Response from Petit-Fernand
Thanks Cindy!
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Julie Wauters
Rating: 3 out of 5
I had ordered labels and a gourd I received only the gourd and after a refund request to customer service I received the refund of the labels.
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Response from Petit-Fernand
We are sorry that you have not received your order in full. We have refunded the items you did not receive as requested. Is there anything else we can do for you?
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Fabienne
Rating: 4 out of 5
Quick receipt, presentation in a practical and nice booklet, I had iron-on labels and self-adhesive labels, the dragonfly motif was not recognizable.
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Karen Y.
Rating: 4 out of 5
Excellent colors and the letter very nice and readable
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Stéphanie M
Rating: 3 out of 5
A little disappointed that there are no longer any transparent labels to stick on the tags that go into the shoes to protect them.
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Response from Petit-Fernand
Sorry if some products are no longer available. Changes have been made due to order volume and customer interest in other products.
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Lauriane
Rating: 3 out of 5
I placed an order because my children went on a seaside trip. When I came back to wash the clothes, most of the labels had come off and were stuck on the drum of the machine.
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Response from Petit-Fernand
We apologize for the inconvenience. If all instructions have been followed correctly, please contact our customer service department for a replacement.
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Beatriz Hidalgo Navarro
Rating: 4 out of 5
I loved the stickers for both textiles and utensils.
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Response from Petit-Fernand
Great Beatriz :) thanks for sharing your opinion with us.
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Maria
Rating: 4 out of 5
I think they look like good products, prices could have been a little lower, very original idea, a few more designs where you can choose would have been nice.
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Sofia C.
Rating: 3 out of 5
I could not pay with my card (Hype), but it was not a bank problem. I couldn't quite figure out why. Otherwise, the order arrived quickly and very good quality labels :)
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Response from Petit-Fernand
Good morning, we are sorry to hear that you are experiencing problems with your payment. It is abba stanza rare, sometimes it may simply be due to the browsing browser or device used. We thank you for your commprehension and wish you ua good day ? Alessio
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Sarah
Rating: 4 out of 5
Great this is our third order
Response from Petit-Fernand
Many thanks for been our customer Sarah!
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Valentine Renaud
Rating: 4 out of 5
Very good Good quality
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Anne Sophie Leclercq
Rating: 4 out of 5
Disappointed with my first order two years ago. The labels peeled off quickly. I still dared to recommend them? no more worries this time! Top, speed, color, design, installation and resistance correct.
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1000699877
Rating: 4 out of 5
I really like the water bottles. Pretty, no taste in the water and it stays fresh. I bought 2 two years ago and they are still in good condition. The only downside is the caps. They're really fragile and I've had to buy new ones several times. I recently bought 2 more "can" size bottles, this time thinking that the stoppers would be stronger. But unfortunately this wasn't the case, and after 1 month the stopper didn't hold either. I'm a bit disappointed because I really like this brand.
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Amandine C
Rating: 4 out of 5
I haven't had a chance to try them out yet, but I can say: -Fast, easy service. On-time shipping and delivery. -Sending in a kind of notebook that allows easy filing, avoids losses and is very clear. -Conforms to the order placed on the website.
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Shannon Rm
Rating: 4 out of 5
Quick delivery, very practical notebook. Only downside: the labels don't wash very well. On the other hand, they're great on objects! Even after sterilization, they hold very well. The designs are really nice and varied! I'm glad they exist!
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Amandine Dijoux-Therme
Rating: 3 out of 5
Perfect adhesive labels for objects: resistant to various hand washes and dishwashers. Iron-on labels peel off more than half the time. Suitable for ironing and smoothing. On ironed clothes, not ironed. On cotton, on clothing labels. Very disappointed by these labels. I don't know how to get them to stay on without having to spend all day on them. Very nice design and fast delivery.
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Response from Petit-Fernand
Hello Amandine, We have just contacted you by email to help you find a solution together. Have a nice day :)
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Diana L.
Rating: 4 out of 5
The stickers are great. They adhere very well to objects and to clothing or shoes. Unfortunately, I find them just a little bit too small. They should almost be a little bigger. Nevertheless, I think the adhesion and quality are great.
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Najla El Hachem
Rating: 3 out of 5
Several options can be used to improve service quality
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Response from Petit-Fernand
Hello Najla , We have contacted you by email in order to better understand your request . Have a nice day :)
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Sarah D
Rating: 4 out of 5
Very fast shipping. I had trouble sticking the labels on because I have a central steamer that adjusts the temperature according to the fabric. So it was difficult to follow the instructions.
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Thierry R.
Rating: 3 out of 5
Order takes too long to arrive... the 48 hour delivery time is not respected and if you want something faster you have to pay excessively! Unfortunately, I don't recommend it.
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Response from Petit-Fernand
Thank you for your feedback! The price for 48-hour delivery is set by Chonopost, not by us. You can choose free delivery if you agree to wait for standard delivery. Have a nice day.
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Sandra
Rating: 4 out of 5
Highly recommended. I have been using them for years.
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Response from Petit-Fernand
Great Sandra, what an illusion :)
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Caroline Humbert
Rating: 4 out of 5
Nice discovery with the Creche kit. To be seen in time?
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Response from Petit-Fernand
Thank you for your testimonial, Caroline!
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Sandra Fernández
Rating: 3 out of 5
The protective film for the shoe labels was missing.
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Response from Petit-Fernand
Good afternoon Sandra, We have contacted you by email to help you, Have a nice day.
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Lyll Pargas
Rating: 4 out of 5
I received the stickers, they look very nice even though I haven't used them yet, the printing and the colors with the designs are beautiful.
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Response from Petit-Fernand
Thank you very much :)
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Li
Rating: 3 out of 5
We used to receive the labels within 3 days, so I made an order for my son to have all his excrement nominated for his 5 day school trip. But I had to write everything down in marker because my order was not delivered after 7 days at home...if I had known....
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Response from Petit-Fernand
Hello , Thank you for your message and your interest in C-monEtiquette! All orders (unless otherwise specified on our site) are produced within 48 hours and then handed over to the postal services. Depending on the type of delivery chosen and the size of the order (parcel or envelope), delivery times may vary, but are generally between 2 and 6 working days. You can also opt for delivery with tracking number, or for faster delivery via Chronopost. You chose standard delivery and received your order within the normal delivery time. Have a nice day and see you soon! ?
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Gwendoline
Rating: 4 out of 5
Perfect labels, just as requested! Top-notch lunch box too, great for my daughter's first day of school.
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Response from Petit-Fernand
Thank you very much for your opinion, Gwendoline!
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Marta
Rating: 4 out of 5
Super cute, practical and very useful labels for clothes and objects. I love them! They were made very quickly and shipped within the time frame indicated. I will order more labels and I am looking forward to buying the fabric bags. Thank you so much for making such beautiful things!
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Response from Petit-Fernand
Thank you very much Marta, do not hesitate to contact us if you need advice on products :)
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Raffaele D.
Rating: 4 out of 5
I have always purchased from Petit Fernand ,from thermoadhesive labels x clothing, to labels x items. Simply awesome!!! Kind, polite and efficient customer service. X me the numbers 1!!!!
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Response from Petit-Fernand
So many compliments in one message! We are the ones who thank you for your loyalty! Have a great day and see you soon on Petit-Fernand! ?
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Ier
Rating: 4 out of 5
A little pricey but a great, useful product. Its stickers are easy to use and unavailable to organize children's stuff! Thanks again!!!
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Response from Petit-Fernand
We're glad to hear you liked our products!
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Magali Adam
Rating: 4 out of 5
Very nice, very pretty labels
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Response from Petit-Fernand
We're glad you liked our labels!
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Anónimo
Rating: 4 out of 5
Practical labels for everything and with a variety of label design options
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Response from Petit-Fernand
Thank you very much :)
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Carolina
Rating: 3 out of 5
I have been ordering my children's labels from Petitfernand for years. For some time now I have seen that they have lost quality, the heat adhesive labels peel off easily. Even if you follow the instructions for use that come in the document. On the other hand, the object labels are going great.
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Response from Petit-Fernand
Good morning, I just sent you an email to help you. Have a nice day :)
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