Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 662 published reviews
5 47,9k 85% 4 3 493 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

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L
Louise E.
Rating: 4 out of 5
following a purchase from 24/08/2025
Good items but a bit expensive for what they are.
B
Brigitte P.
Rating: 4 out of 5
following a purchase from 03/09/2025
Great labels except that in low temperature washing they come off
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Mazza A.
Rating: 4 out of 5
following a purchase from 24/08/2025
Satisfied, cute.
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Ernestina C.
Rating: 3 out of 5
following a purchase from 24/08/2025
Unfortunately the labels don't stick like they should.
Response from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution :) Have a great day!
M
Maffezzoni P.
Rating: 4 out of 5
following a purchase from 23/08/2025
The purchased products are as always excellent, smart, very easy to use and fun. The home delivery was expensive, in previous years it was free with a minimum purchase.
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Danielle M.
Rating: 4 out of 5
following a purchase from 02/09/2025
A bit disappointed upon receipt as the envelope was very damaged and the notebook too, but customer service reacted very quickly to my complaint by sending me the products again, so ultimately very satisfied with the follow-up!
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Response from Petit-Fernand
Hello Danielle,

Thank you for your feedback and we are pleased to hear that our after-sales service was able to respond quickly to your concerns. We take note of your comments regarding the condition of the envelope and the products upon their arrival, and we will ensure to improve this experience in the future. Please do not hesitate to contact customer service if you encounter another problem.
We look forward to serving you again!

Best regards,
Loriane from C-MonEtiquette

Best regards,
Loriane C-MonEtiquette
K
Kadiatou W.
Rating: 4 out of 5
following a purchase from 31/08/2025
Very practical for children to find their clothing, holds up in the wash.
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Ana Bela G.
Rating: 4 out of 5
following a purchase from 02/09/2025
The labels are very nice, my son is delighted
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Cecilia B.
Rating: 4 out of 5
following a purchase from 01/09/2025
Super fast, but limited in terms of choice. My 7-year-old son has a hard time choosing between logos that are more for younger kids (other than sports).
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Amandine B.
Rating: 4 out of 5
following a purchase from 02/09/2025
They are nice but I expected them to be smaller. The ink is not very clear but it's okay
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Response from Petit-Fernand
Hello Amandine,

Thank you for your feedback, we are sorry to hear that the anchor is not working very well.
You can still contact our customer service if you encounter a problem again.

Loriane c-MonEtiquette
L
Lucile B.
Rating: 4 out of 5
following a purchase from 31/08/2025
The labels are a bit small but of good quality. The notebook format is very practical!
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Response from Petit-Fernand
Hello Lucile,

Thank you for your positive feedback, we are delighted to see that everything went well.
Do not hesitate to contact our customer service if you encounter a problem.

Looking forward to seeing you again.

Best regards,
Loriane C-MonEtiquette
F
Florence G.
Rating: 4 out of 5
following a purchase from 02/09/2025
Very good! Matches the description!
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Response from Petit-Fernand
Dear Florence,

We sincerely thank you for your positive review and for taking the time to share your experience on our C-Monetiquette site. We are delighted to learn that our products met your expectations and matched the description. Your satisfaction is our priority, and we hope to see you again soon for new discoveries.

Best regards,
Loriane from C-Monetiquette
A
Ana M.
Rating: 4 out of 5
following a purchase from 11/08/2025
Correct.
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Yolène B.
Rating: 4 out of 5
following a purchase from 01/09/2025
meets my expectations and final visual as on the site during the design so very good
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Response from Petit-Fernand
Hello Yolène,

Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that our site and the final visual met your expectations. Your satisfaction is our priority. Please feel free to reach out to us for your future projects!

Best regards,
Loriane C-Monetiquette
G
Giglio A.
Rating: 4 out of 5
following a purchase from 19/08/2025
For now beautiful, let's hope they last
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Stefanie S.
Rating: 4 out of 5
following a purchase from 10/08/2025
I find the stickers overall very good. So far, I have ordered 4 times and always 100 pieces. I am very satisfied with the quality, and the selection of colors, designs, and fonts is very versatile. Development and progress are always important, but I find the new formats/sizes not as practical as before. There were always small rectangular stickers that were perfect. Best regards.
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Response from Petit-Fernand
Good day, Renate,
thank you very much for your note. However, I am surprised as the label formats have not been changed. Please do not hesitate to contact us via our contact form with photos so that we can learn more details.
Thank you very much and have a nice day,
Customer Service EsIstMeins
S
Sylvie P.
Rating: 4 out of 5
following a purchase from 01/09/2025
Superb receipt quickly and in accordance with the description
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Katja B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I have bought the labels for crayons before, but this time I am having difficulty getting them to stick.
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Response from Petit-Fernand
Dear Katja,
thank you for your feedback. We are sorry to learn that you have encountered difficulties with the mini labels for crayons. We would be happy to assist you further to find a solution to this problem.

Giulia Petit-Fernand
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Justine B.
Rating: 4 out of 5
following a purchase from 01/09/2025
Responsive after-sales service, very good communication addressed the problem but the problem was resolved very quickly I'm waiting for my new order Thank you
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Nell V.
Rating: 3 out of 5
following a purchase from 01/09/2025
You really have to press super hard and hold for more than 10 seconds for the heat transfer to stick well
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Response from Petit-Fernand
Hello Nell,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered difficulties with our heat transfers. Your feedback is valuable and we will take it into account to improve our products. Please feel free to contact us directly if you need advice on their application.


Sandra from C-MonEtiquette
A
Alessio F.
Rating: 4 out of 5
following a purchase from 22/08/2025
Great product
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Aurélie R.
Rating: 4 out of 5
following a purchase from 31/08/2025
Fast shipping. Great selection of designs. Perfect
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Marie C.
Rating: 4 out of 5
following a purchase from 29/08/2025
Very nice result
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Marie-Laure R.
Rating: 4 out of 5
following a purchase from 30/08/2025
A clear site, there is a choice. Good experience
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Pascale D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Great
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Monica C.
Rating: 4 out of 5
following a purchase from 29/08/2025
easy and practical
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Sarah B.
Rating: 3 out of 5
following a purchase from 27/08/2025
I am delighted with the labels but a bit disappointed with the stamp, it takes several tries, it is not intuitive ...
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Response from Petit-Fernand
Hello Sarah,

Thank you for taking the time to share your feedback. We are glad that you like the labels! Regarding the stamp, we are sorry to hear that it does not meet your expectations. Your feedback is valuable and we will take it into account to improve our products. Please do not hesitate to contact us if you need further assistance.

Best regards,
Giulia C-Monetiquette
N
Nic S.
Rating: 4 out of 5
following a purchase from 30/08/2025
I had paid for delivery in 24 hours but received it in 6 days...?
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Paloma G.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are of very good quality. This last time I chose to buy 2 packs, one for each child and the truth is that I prefer to choose the number of labels than the packs. In my opinion, there were too many object labels and too few clothing labels. One detail to improve that would be very helpful when you have several children is that the cover of the stickers comes differentiated from one another, at least by color, or with the child's name on the outside... in the end we have several little books around the house and I have to open them each time to see whose they are ;)
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De Toffani L.
Rating: 4 out of 5
following a purchase from 20/08/2025
Satisfied, faster in shipping compared to previous years.
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Mariotti S.
Rating: 4 out of 5
following a purchase from 19/08/2025
Good material and service. However, the cost seems a bit high.
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Evelyn J.
Rating: 4 out of 5
following a purchase from 15/08/2025
Nice stickers. Now we have to wait and see if they hold up
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Response from Petit-Fernand
Good day, Evelyn,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
B
Beatrice D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very happy with my purchase
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Adeline G.
Rating: 4 out of 5
following a purchase from 28/08/2025
Good quality, very nice labels
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Francesca P.
Rating: 3 out of 5
following a purchase from 19/08/2025
The labels are fantastic, the customer service is attentive and knowledgeable, but the deliveries leave much to be desired.
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Response from Petit-Fernand
Dear Francesca,

Thank you for your feedback. We are happy that you appreciated our labels and customer service. We apologize for the issues related to deliveries and are working to improve this aspect. Your opinion is very important to us.

Best regards,
Giulia from Petit-Fernand
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Eléonore L.
Rating: 3 out of 5
following a purchase from 28/08/2025
I am satisfied with my order, received quickly and in line with my expectations. A small downside, I paid for envelopes, I did not receive the invoice and moreover, some were dirty. I wrote to customer service, I was told that the defective envelopes would be resent but I am still waiting for them after a month. Really a shame.
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Response from Petit-Fernand
Hello Eléonore,

Thank you for taking the time to share your feedback regarding your order. We are pleased to hear that you are satisfied with the speed of delivery and the compliance of your order. However, we are sorry to learn that you encountered issues with the envelopes and the tracking of your request. We take your comments very seriously and we will ensure that our customer service does what is necessary to resolve this situation as soon as possible. We have contacted you in this regard by email :)

Thank you for your understanding and your patience.

Best regards,
Giulia C-Monetiquette
T
Thierry D.
Rating: 4 out of 5
following a purchase from 29/08/2025
Good purchase
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Julia D.
Rating: 3 out of 5
following a purchase from 18/08/2025
I think it's good that you can quickly and easily access the old design through reordering, unfortunately, the font I used is no longer available. Now I couldn't make any changes without a new font...
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Response from Petit-Fernand
Good day, Julia,
Thank you very much for your positive review! In fact, our policies are regularly updated to meet everyone's taste. 
Have a nice day,
Customer Service EsIstMeins
R
Raphaëlle D.
Rating: 4 out of 5
following a purchase from 29/08/2025
It's not bad! It's practical, we'll see after many washes.
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Amandine M.
Rating: 3 out of 5
following a purchase from 28/08/2025
I am satisfied with the labels but not with the water bottle. Although very pretty, it leaks and is not waterproof.
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Response from Petit-Fernand
Hello Amandine,

Thank you for taking the time to share your feedback. We are pleased to hear that you are satisfied with our labels. However, we are sorry to learn that the water bottle does not meet your expectations and has issues with waterproofing. We take your feedback very seriously and invite you to contact our customer service to find an appropriate solution. Your satisfaction is our priority.

Best regards,
Giulia from C-Monetiquette
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