Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 665 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

Reset filters
S
Sandra W.
Rating: 4 out of 5
following a purchase from 19/08/2025
I was a little disappointed that the labels received looked so ‘sticky paperish’. I’m hoping they perform better than they look. But I bought them as a little gift for someone, so may never find out!
Response from Petit-Fernand
Dear Sandra,

Thank you for your feedback and for choosing Petit-Fernand for your gift! We're glad to hear you appreciated our products overall. We're sorry to hear that the labels didn't meet your expectations visually. Please rest assured that they are designed for durability and performance. We hope that the recipient enjoys them! If you have any further questions or need assistance, feel free to reach out.

Best regards,
Giulia Petit-Fernand
M
Margaux G.
Rating: 3 out of 5
following a purchase from 28/08/2025
The decorations around the name on the label are mostly on the border. Once detached, there is little decoration on the label. I had chosen a solid color the previous time, it was better. A bit disappointed.
Translated reviews
Response from Petit-Fernand
Dear Margaux,

Thank you sincerely for your constructive feedback regarding our C-Monetiquette site. We take your comments about the decoration of the labels into account to improve our products. Please feel free to share your preferences so that we can better meet your expectations in the future.

Best regards,
Giulia from C-Monetiquette
A
Ana B.
Rating: 3 out of 5
following a purchase from 29/08/2025
The bottle has a grainy appearance, it did not match the previous one purchased.
Translated reviews
Response from Petit-Fernand
Hello Ana,

Thank you for your feedback and your review. We are sorry to hear that the bottle does not meet your expectations in terms of appearance. Your opinion is valuable and helps us improve our products. Please feel free to contact us if you need assistance or if you would like to discuss your experience further.

Best regards,
Giulia from C-Monetiquette
E
Elodie F.
Rating: 4 out of 5
following a purchase from 28/08/2025
Practice
Translated reviews
N
Nathalie L.
Rating: 3 out of 5
following a purchase from 28/08/2025
I love your labels. My children do too. They are part of their daily universe. However, the mini labels do not stick on crayons and markers as soon as the school year starts. I don't know if it's just bad luck for our batch (two sets for two children, same problem)
Translated reviews
Response from Petit-Fernand
Hello Nathalie,

Thank you very much for your feedback on our labels. We are delighted to learn that they are part of your children's daily life!

We are sorry to hear that the mini labels do not stick on crayons and markers. This is not an experience we want for our customers. We have just contacted you by email to offer you a solution :)

Your satisfaction is our priority. Thank you again for your feedback!

Best regards,
Alice C-Monetiquette
S
Stephanie O.
Rating: 4 out of 5
following a purchase from 28/08/2025
I take all the labels from your site every year, but this year two problems: the minis (for pens..) which are usually great were very difficult to peel off and also it was not the visual seen on the computer. The dino was present but the jungle background was completely masked, it was a dark green instead. Very disappointed child! Knowing that we would have chosen a more suitable colored background. Fast delivery as paid. Super nice free stickers, my son loved them.
Translated reviews
F
Fanny G.
Rating: 3 out of 5
following a purchase from 28/08/2025
The water bottles are beautiful but my daughter refused to drink from them because of the plastic smell of the straw. I was embarrassed myself.
Translated reviews
Response from Petit-Fernand
Hello Fanny,

Thank you for your feedback and experience. We are delighted that you find our water bottles beautiful, but we are sorry to hear that the smell of the straw was an issue. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just sent you an email to find a solution to this problem :)

Best regards,
The C-Monetiquette team
J
Johana J.
Rating: 4 out of 5
following a purchase from 28/08/2025
Great company, very sticky label (for the one to stick and leave) but for the heat-adhesive one, not as satisfied, some have come off. Too bad.
Translated reviews
A
Audrey Z.
Rating: 4 out of 5
following a purchase from 27/08/2025
Looks like good quality, we'll see over time if it doesn't wear out quickly
Translated reviews
A
Adeline R.
Rating: 4 out of 5
following a purchase from 27/08/2025
Rather quick delivery during this back-to-school period, products that seem to me to be of good quality. A little extra would be a brief user manual for the ink stamp, I have never loaded this type of stamp and I searched a bit (but I assure you, it didn't kill me either)
Translated reviews
C
Carmela D.
Rating: 4 out of 5
following a purchase from 27/08/2025
Order received on time and as expected. Very practical
Translated reviews
C
Céline P.
Rating: 4 out of 5
following a purchase from 27/08/2025
Very well-made site and top-notch after-sales service. I recommend it because it's also very fast.
Translated reviews
M
Melanie M.
Rating: 3 out of 5
following a purchase from 11/08/2025
Personalized water bottle, the letters fade after 2 weeks.
Translated reviews
Response from Petit-Fernand
Hello Mélanie,

Thank you for taking the time to share your opinion on our personalized water bottle. We are sorry to learn that the letters faded quickly. I saw that customer service has sent you a replacement for the defective bottle. Your feedback is valuable and helps us improve our products.
Best regards,
Giulia from C-Monetiquette
E
Evelyne B.
Rating: 4 out of 5
following a purchase from 15/07/2025
very appreciated by the little girl, she used the water bottle right away
Translated reviews
A
Anne A.
Rating: 3 out of 5
following a purchase from 27/08/2025
Really great labels! For the bags, too bad the first name is a bit small...
Translated reviews
Response from Petit-Fernand
Hello Anne,

Thank you very much for your feedback! We are delighted that you appreciate our labels. We take note of your comment regarding the size of the first name and will incorporate it into our reflections to improve our products. Please feel free to reach out to us if you have any other suggestions.

Best regards,
Giulia from C-Monetiquette
M
Marine R.
Rating: 3 out of 5
following a purchase from 27/08/2025
I love the concept but a bit disappointed with the outcome between the design on the site and the result upon receipt.
Translated reviews
Response from Petit-Fernand
Hello Marine,

Thank you very much for taking the time to share your feedback on C-Monetiquette. We are glad that you like our concept, but we are sorry to hear that the outcome did not meet your expectations. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us directly to discuss your experience.

Best regards,
Giulia C-Monetiquette
N
Nakou T.
Rating: 3 out of 5
following a purchase from 27/08/2025
The labels are very pretty but not strong enough! I preferred the previous ones that are applied with an iron because the last ones I received for the return do not hold up after a machine wash and that is very unfortunate
Translated reviews
Response from Petit-Fernand
Hello Nakou,

Thank you for your feedback and we are glad that you like the labels aesthetically. We are sorry to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we take it into account to improve the quality of our products. Please feel free to contact us directly to discuss your experience, we would be happy to find a solution for you.

Best regards,
Giulia from C-Monetiquette
R
Ronan T.
Rating: 3 out of 5
following a purchase from 27/08/2025
Good product but one item was missing from the package
Translated reviews
Response from Petit-Fernand
Hello Ronan,

Thank you for your feedback regarding your order on our C-Monetiquette site. We are glad that you appreciated our products, but we are sorry to hear that an item was missing from your package. We invite you to contact us directly so we can resolve this issue as soon as possible. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
M
Mélissa F.
Rating: 4 out of 5
following a purchase from 26/08/2025
I received a sheet in someone else's name
Translated reviews
J
Julie L.
Rating: 4 out of 5
following a purchase from 26/08/2025
The models are just not rethought often enough. For several years, the same customization options have been offered. It's a shame! That's why I'm taking away one star.
Translated reviews
C
Cassandra G.
Rating: 4 out of 5
following a purchase from 26/08/2025
Good
Translated reviews
S
Susana P.
Rating: 4 out of 5
following a purchase from 26/08/2025
Disappointed. The visual of the decor and the first name seemed bigger
Translated reviews
M
Marie M.
Rating: 4 out of 5
following a purchase from 26/08/2025
Very happy with the textile labels. However, the font size for the stamps is too small
Translated reviews
L
Laura G.
Rating: 4 out of 5
following a purchase from 16/08/2025
All good
Translated reviews
E
Erwann V.
Rating: 4 out of 5
following a purchase from 25/08/2025
Very good!
Translated reviews
F
Fiore I.
Rating: 4 out of 5
following a purchase from 15/08/2025
Great purchase, I will definitely buy again, but the delivery times need to be improved as they are a bit too long.....
Translated reviews
C
Chantal C.
Rating: 4 out of 5
following a purchase from 11/08/2025
A guarantee.
Translated reviews
A
Andretta M.
Rating: 3 out of 5
following a purchase from 14/08/2025
Labels beautiful as graphics, but very difficult to peel off the sheet. Too bad, the first time I found them great, this time they were poorly cut.
Translated reviews
Response from Petit-Fernand
Dear Marta, thank you for your feedback. We are glad that you appreciated the graphics of the labels, but we are sorry to hear that you had difficulty peeling them off. We will take your comment into consideration to further improve the quality of our products.
Giulia Petit-Fernand
J
Julie L.
Rating: 4 out of 5
following a purchase from 23/08/2025
I am very satisfied with the products received in terms of quality. However, the last order I placed has a small defect. During the order, the name and surname were clearly visible on the proof. Unfortunately, upon receiving it, I saw that my child's name was not visible as the colors were close but not similar due to the gradients of the background color. What a shame.
Translated reviews
S
Sylvie R.
Rating: 4 out of 5
following a purchase from 25/08/2025
Fast shipping
Translated reviews
C
Corinne O.
Rating: 3 out of 5
following a purchase from 24/08/2025
These are not the right labels I wanted
Translated reviews
Response from Petit-Fernand
Dear Corinne,

Thank you for taking the time to share your feedback. We are sorry to learn that the labels received do not meet your expectations. We have just sent you an email to resolve the issue. Your satisfaction is our priority.

Best regards,
Giulia from C-Monetiquette
A
Alexandra C.
Rating: 3 out of 5
following a purchase from 23/08/2025
The labels are of lower quality than my previous orders, and in my notebook, I had labels that were in the name of another person
Translated reviews
Response from Petit-Fernand
Hello Alexandra,
thank you for your feedback. We are sorry to hear that the quality of your labels does not meet your expectations and that you encountered a problem with your notebook. Please be assured that we take your comments very seriously and we will look into this to improve our service.

Giulia Petit-Fernand
I
Isabelle M.
Rating: 4 out of 5
following a purchase from 24/08/2025
I commented on the labels for my children's return to school. I received the mail on time, however, the notebook inside did not belong to me and belonged to another person. I called and the problem was resolved quickly as the advisor took care of my notebook promptly and sent it to me via express delivery. I received my label notebook on time and my children were delighted. A little adrenaline rush before the return to school, but everything ended well thanks to the advisor C-Monétiquette.
Translated reviews
C
Carlos N.
Rating: 4 out of 5
following a purchase from 24/08/2025
Good
Translated reviews
M
Magali S.
Rating: 4 out of 5
following a purchase from 24/08/2025
2nd time I order in 4 years. The labels are beautiful and sturdy but a bit expensive.
Translated reviews
A
Alexandra D.
Rating: 4 out of 5
following a purchase from 24/08/2025
Fast and of quality. I just regret that there aren't more choices for children around ten years old. The patterns are very pretty but very childish.
Translated reviews
J
J-L Patrick C.
Rating: 3 out of 5
following a purchase from 24/08/2025
Quite a quick process but poorly stapled product which affects some labels
Translated reviews
Response from Petit-Fernand
Dear J-L Patrick,

Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email :)

Best regards,
The C-Monetiquette team
S
Stephanie M.
Rating: 4 out of 5
following a purchase from 24/08/2025
Satisfied with my purchase Quality labels and a good value for money
Translated reviews
M
Melyse K.
Rating: 3 out of 5
following a purchase from 24/08/2025
On some clothes, they detach with gentle machine washing
Translated reviews
Response from Petit-Fernand
Hello MELYSE,

Thank you for your feedback regarding the deterioration of certain garments after gentle washing. We take your comments very seriously and will examine this issue to improve the quality of our items. We have just contacted you by email to present a quick and effective solution to this problem :)
M
Moufida M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Perfect even after washing
Translated reviews