Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 665 published reviews
5 47,9k 85% 4 3 493 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

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L
Lucie L.
Rating: 4 out of 5
following a purchase from 21/08/2025
Very satisfied overall just a downside on the small labels for the objects that are difficult to peel off the backing
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Anais P.
Rating: 3 out of 5
following a purchase from 21/08/2025
A bit disappointed with my order, the labels peel off very poorly; this is the first time this has happened to me and yet, I am not new to ordering. Otherwise, the labels are in accordance with my request (design, font, colors...)
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Response from Petit-Fernand
Hello Anais,
Thank you for your feedback. We are sorry to hear about this issue with your labels. We have just contacted you to find a quick solution.

Best regards,
Chiara, C-MonEtiquette
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Amelie S.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are really high quality. That's for sure, I will buy more! I also ordered a water bottle but I was a bit disappointed by the quality there. However, fast shipping and delivery for the labels!
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Candice Z.
Rating: 3 out of 5
following a purchase from 20/08/2025
I still love the labels. I find it really unfortunate that I can't do the spack with the One Piece collection. It really adds up to be very expensive
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Response from Petit-Fernand
Dear Candice,

Thank you for taking the time to share your feedback. We are delighted that you love our labels! Your feedback is valuable and we will take it into account to improve our offering in the future.

Feel free to share your suggestions with us!

Best regards,
Chiara from C-Monetiquette
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Astrid M.
Rating: 3 out of 5
following a purchase from 20/08/2025
Hello! I ordered object labels (1 line and mini) and self-adhesive clothing labels with express shipping. - clothing labels: great, nothing to complain about - delivery time: top - object labels: blurry printing, the writing is not clear and the edges stick poorly on pencils and Bic pens despite very careful handling to avoid damaging the glue - problem with the carrier: the "package" which was supposedly in the shape of a barely thick envelope did not go through the mailbox and I had to go pick it up by bike 10 minutes from my home and the envelope was well torn. Not a recommended service.
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Response from Petit-Fernand
Hello Astrid,

Thank you for taking the time to share your experience with us. We are glad that you are satisfied with the quality of our clothing labels and the delivery time. However, we are sorry to hear that the object labels did not meet your expectations and that you encountered problems with the delivery.

Your feedback is valuable and we will take it into account to improve our service. Please feel free to contact us directly to discuss the situation regarding the blurry labels, we would be happy to help you.

Best regards,
Chiara C-Monetiquette
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Laura J.
Rating: 3 out of 5
following a purchase from 10/08/2025
The colors do not match what I ordered. Otherwise, the quality is perfect but I expected red and received orange.
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Response from Petit-Fernand
Hello Laura,

We regret that the labels received are not exactly as you expected.
It is possible that, on some occasions, there may be a slight difference between the color shown on the website and the color of the label received. However, we try to be as realistic as possible in our representations.

Have a good day,
Camille Petit-Fernand
V
Veronique P.
Rating: 4 out of 5
following a purchase from 18/08/2025
I would have given 5 stars if the delivery had gone well
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Helene E.
Rating: 4 out of 5
following a purchase from 18/08/2025
Meets my expectations
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Christelle D.
Rating: 4 out of 5
following a purchase from 19/08/2025
Fast shipping and does the job
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Roberta B.
Rating: 3 out of 5
following a purchase from 10/08/2025
The labels are really convenient, I've been using them for years, but I think they stick less than before
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Response from Petit-Fernand
Dear Roberta,

Thank you for your feedback and for the trust you have placed in our labels. We are happy that you find them convenient and we are sorry to hear that you encountered a problem with the adhesion. Your comment is valuable and we will take it into consideration for future improvements.

Best regards,
Giulia from Petit-Fernand
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Gwendoline F.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are perfect. There was a problem during delivery. I only received part of my order. They responded quite quickly and sent the rest of my order within 1 week.
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Adorni V.
Rating: 4 out of 5
following a purchase from 31/07/2025
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Irina D.
Rating: 3 out of 5
following a purchase from 08/08/2025
I ordered name stickers for two children. They arrived mixed up, so I had to search for where each one is. Otherwise good.
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Response from Petit-Fernand
Good day, Irina,
thank you very much for your review.
Only labels sold in predefined packs are printed separately, which is not the case with your order. Therefore, all individual labels were in a single booklet.
We wish you a nice day,
Customer Service EsIstMeins
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Christelle G.
Rating: 3 out of 5
following a purchase from 19/08/2025
Sticker on the snack box poorly positioned with little bubble spots
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Response from Petit-Fernand
Hello Christelle,

Thank you for taking the time to leave your review on our C-Monetiquette site. We are sorry to learn that the sticker on the snack box did not meet your satisfaction due to its positioning and the bubbles. Your feedback is valuable and we will take it into account to improve the quality of our products. We have contacted you and hope that the proposed solution will bring you satisfaction.

Best regards,
Alice C-Monetiquette
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Florence C.
Rating: 3 out of 5
following a purchase from 19/08/2025
I had bought the same thing 2 years ago (the sticky labels) After 48 hours, first wash, they all went to the machine...
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Response from Petit-Fernand
Hello Florence,

Thank you for taking the time to share your experience with our sticky labels. We are sorry to hear that they did not hold up in the wash as expected. Your feedback is valuable and will help us improve our products. We have contacted you directly by email to resolve this issue and understand what happened.

Best regards,
Alice C-Monetiquette
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Claire D.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very easy to order, fast delivery. Just a small downside about the small labels "supplies" that are difficult to peel off the notebook.
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Johanna D.
Rating: 3 out of 5
following a purchase from 19/08/2025
A bit disappointed, the personalized snack boxes have a large sticker, this one was quite poorly stuck with a lot of bubbles
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Response from Petit-Fernand
Hello, thank you for your feedback. We are sorry to hear about your disappointment regarding the snack box. We will get back to you privately to find a quick solution.

Chiara, C-MonEtiquette
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Mélisande F.
Rating: 4 out of 5
following a purchase from 19/08/2025
Very nice labels, too bad half of them were not well cut. A disaster to peel off.
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Emmanuelle D.
Rating: 4 out of 5
following a purchase from 19/08/2025
Order of self-adhesive labels and a personalized water bottle. Too bad the first name is not centered on the bottle hence the 4 stars.
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Cecile D.
Rating: 3 out of 5
following a purchase from 19/08/2025
The labels are perfect as every year but the tasting box is tiny for a relatively high price... What a shame...
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Response from Petit-Fernand
Hello Cécile,

Thank you for your feedback on our labels and we are glad you like them every year. We take note of your comment regarding the size of the tasting box. Your satisfaction is our priority.

Have a nice day,
Camille C-MonEtiquette
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Diane F.
Rating: 3 out of 5
following a purchase from 19/08/2025
The labels for clothing come off in the wash. But my other orders are great.
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Response from Petit-Fernand
Hello Diane,

Thank you for your feedback and we are delighted to hear that you are satisfied with your other orders. We confirm the reshipment of the order within the next 48 hours.

Sandra
The C-MonEtiquette team
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Laura D.
Rating: 4 out of 5
following a purchase from 18/08/2025
The tasting boxes are all cute and functional. The labels are also of good quality, however, it is very complicated to detach them.
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Annika F.
Rating: 3 out of 5
following a purchase from 08/08/2025
I have ordered several times already. In the last order, the pages were completely glued together. The ordered sample is partly outside the stickers. What a shame!
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Response from Petit-Fernand
Good day, Annika,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
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Angelique G.
Rating: 4 out of 5
following a purchase from 09/08/2025
Complete maternity pack but a bit short on quantity for clothes, and a fair price. I placed a second order with the stamp, it would have been nice if it was also in the pack even if it's more expensive. Accessories a bit pricey but very pretty (bag and water bottle) however the children's bag for a little one in kindergarten is missing a strap on the front because the bag slips off the shoulders
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Carole T.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very happy with the fluidity and ease of use of the site to customize the labels. I applaud you for the speed of production and shipping (ordered on a Monday evening, received on Thursday). I took a kindergarten pack for my first order and I realize that there are labels I will not use. It was my first order, not the last, and I will take the labels I use.
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Nathalie R.
Rating: 3 out of 5
following a purchase from 18/08/2025
The labels were poorly pre-cut and therefore very hard to remove
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Response from Petit-Fernand
Hello Nathalie,

Thank you for your feedback regarding your experience with our labels. We are sorry to hear that you have encountered difficulties with the pre-cutting and take your comments very seriously. We will ensure to improve the quality of our products to better meet your expectations in the future.

Have a nice day,
Camille C-MonEtiquette
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Pauline L.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very satisfied, they are very pretty. The only small downside is that some are poorly cut and therefore difficult to detach from the backing paper. But otherwise, they are great!
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Andreia D.
Rating: 4 out of 5
following a purchase from 18/08/2025
Perfect
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Mawaheb C.
Rating: 3 out of 5
following a purchase from 18/08/2025
The label is difficult to peel off in one out of two notebooks. One was great and the second has trouble peeling off.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are sorry for this cutting difficulty. We are contacting you to quickly find a solution.

Chiara, C-MonEtiquette
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Tiffany G.
Rating: 4 out of 5
following a purchase from 09/08/2025
Perfect
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Victoria E.
Rating: 4 out of 5
following a purchase from 18/08/2025
More lots with more object stickers
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Daniel L.
Rating: 3 out of 5
following a purchase from 18/08/2025
Labels that are often difficult to peel off the backing (the cut is not sharp enough) and that peel off a bit too easily from school items
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Response from Petit-Fernand
Hello Daniel, thank you very much for your feedback. We are sorry for this issue. We will contact you privately to quickly find a solution.

Chiara, C-MonEtiquette
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Celine L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Perfect. Corresponding to the description, beautiful glitter effect, reasonable price and speed of shipping.
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Mylene L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Practical but small school kit. Too bad you can't choose the size of the labels. And why put labels to be used with an iron?!
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Axelle G.
Rating: 4 out of 5
following a purchase from 17/08/2025
Very satisfied with our order, I recommend this site
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Fanny F.
Rating: 3 out of 5
following a purchase from 14/08/2025
A lot of difficulty detaching the labels this year. They are of good quality apart from this problem which still makes you lose considerable time.
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Response from Petit-Fernand
Hello Fanny,

Thank you for taking the time to share your feedback on our labels. We are delighted that you appreciate their quality, but we are sorry to hear that you encountered difficulties detaching them.

We hope that the solution proposed by our customer service meets your expectations.

Have a nice day,
Camille C-MonEtiquette
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Annie A.
Rating: 4 out of 5
following a purchase from 17/08/2025
Ok
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Tiphaine B.
Rating: 4 out of 5
following a purchase from 16/08/2025
It's a shame that all the labels are the same size. Due to the size, it's difficult to stick them on pencils for example. Maybe there was a possibility to make them a bit smaller during production but I couldn't find out how to do it.
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Giorgia P.
Rating: 4 out of 5
following a purchase from 16/08/2025
Fast delivery, design quality okay, needs a little improvement in graphics as some are not very clear. Overall satisfied
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Sihem K.
Rating: 4 out of 5
following a purchase from 16/08/2025
Compliant and qualitative but the delivery person is not reliable, 8 days late. When the deadline is the start of school... well, you know.
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