Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 670 published reviews
5 47,9k 85% 4 3 494 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

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S
Sihem K.
Rating: 4 out of 5
following a purchase from 16/08/2025
Compliant and qualitative but the delivery person is not reliable, 8 days late. When the deadline is the start of school... well, you know.
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Sabrina T.
Rating: 3 out of 5
following a purchase from 14/08/2025
The labels are already coming off... I put them on the pens last night, they are already coming off! Disappointed with the quality
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Response from Petit-Fernand
Hello Sabrina,

Thank you for taking the time to share your feedback regarding our labels. We are sincerely sorry to hear that you are experiencing a quality issue with your order. Your satisfaction is our priority.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Nathalie T.
Rating: 4 out of 5
following a purchase from 16/08/2025
One out of two, I am the second order with the other first name of my grandson, it is very small and not great but okay
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Audrey M.
Rating: 4 out of 5
following a purchase from 10/08/2025
Superb labels (for shoes, objects...) however disappointed with the stamp, it leaks and makes a mess everywhere + illegible writing
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Sandra M.
Rating: 3 out of 5
following a purchase from 14/08/2025
We were very satisfied last year but it's a disaster this year. There is no space between the label and the plate, resulting in it being impossible to peel off the label without damaging it. I'm not even talking about the time we had to spend on it. No issues with the bowls which are very nice.
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Response from Petit-Fernand
Hello Sandra,

Thank you for taking the time to share your feedback on our site.
We are glad that you appreciated the bowls, but we are sorry to hear that you encountered problems with the labels this year. Your feedback is valuable and we will examine it carefully.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Amandine D.
Rating: 4 out of 5
following a purchase from 15/08/2025
Delivery a little longer than expected but otherwise everything is great
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Nicolas T.
Rating: 4 out of 5
following a purchase from 14/08/2025
Slightly disappointed this time, lower quality
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Esther S.
Rating: 4 out of 5
following a purchase from 14/07/2025
Well received
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Servane P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Happy with the quality of the labels and the bag, less so with the bottle... The design is not centered relative to the cap and I think this design won't last long.. we'll see...
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Aurélie L.
Rating: 3 out of 5
following a purchase from 14/08/2025
First year I go through C Mon Etiquette. Disappointed with the quality of some labels that really do not peel off easily from the backing
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Response from Petit-Fernand
Hello Aurélie,

Thank you for taking the time to share your feedback on C-MonEtiquette. We are sorry to hear that the quality of the labels did not meet your expectations, particularly regarding peeling. Your feedback is valuable and helps us improve our products.

We have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
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Caroline P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Difficult to detach, unlike those ordered last year.
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Adeline R.
Rating: 4 out of 5
following a purchase from 14/08/2025
Labels perfectly matching the model. Beautiful colors and great finish! Small downside, the delivery was much longer than expected.
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Dorothée M.
Rating: 3 out of 5
following a purchase from 07/08/2025
I am satisfied with the quality of the product! But for the first time since various purchases made, I am disappointed with the result. The pink color of the background of the label is either not the one chosen, or there is too great a difference between the color on the site and reality.
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Response from Petit-Fernand
Hello Dorothe9e,

Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of our products. However, we regret that the color of the label does not meet your expectations. Please know that we take your comments very seriously and will pass them on to our team to improve color matching.

Have a nice day,
Camille C-MonEtiquette
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Hanaa A.
Rating: 4 out of 5
following a purchase from 13/08/2025
I wanted to order mini labels from the link but I received regular labels, I didn't pay attention that the link led to a single place and that I had to scroll, so I had to place another order. Otherwise, good value for money, and fast shipping.
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Gwenaelle P.
Rating: 3 out of 5
following a purchase from 11/08/2025
An order every year for the back-to-school and first disappointment... This year the die-cutting is poorly done, impossible to peel the labels one by one. Disappointment but the designs are still beautiful
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Response from Petit-Fernand
Hello Gwenaelle,

Thank you for taking the time to share your feedback. We are delighted that you appreciate the designs of our labels, but we are sorry to hear that the die-cutting did not meet your expectations this year. Your feedback is valuable and will help us improve our service.

We have contacted you to propose a solution.

Have a nice day,
Camille C-MonEtiquette
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Charline B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Fast shipping. Compliant labels, I recommend.
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Julie B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Usually everything goes well, but this time there was no parchment paper to use the labels
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Veronique T.
Rating: 4 out of 5
following a purchase from 13/08/2025
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Audrey C.
Rating: 4 out of 5
following a purchase from 13/08/2025
Everything is perfect, except for a small downside regarding the iron-on labels for clothing (they don't hold well despite following the usage instructions).
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Beatrice M.
Rating: 4 out of 5
following a purchase from 03/08/2025
Good site that I have been using for years
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Lydia T.
Rating: 3 out of 5
following a purchase from 12/08/2025
Hello, The labels come off very difficultly as if the cutting was poorly done. It's a shame
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Response from Petit-Fernand
Hello Lydia,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our labels. Your feedback is valuable and we will review it to improve our products. Please feel free to contact us directly via our contact form on our website.


Sandra from the C-MonEtiquette team
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Jessica G.
Rating: 4 out of 5
following a purchase from 11/08/2025
To see over time if the labels hold well on the water bottles and in the slippers
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Christine M.
Rating: 3 out of 5
following a purchase from 13/08/2025
Honestly, it was always perfect in terms of delivery and quality. This time the quality is top-notch but the delivery and customer service... no... it took twice as long and customer service hasn't even responded to me yet...
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Response from Petit-Fernand
Dear Christine,

Thank you for taking the time to share your experience on our site. We are delighted to hear that you are satisfied with the quality of our products. However, we sincerely regret the inconveniences encountered regarding delivery and customer service. I have just contacted you by email to assist you.

Best regards,
Sandra from the C-MonEtiquette team
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Beatrice C.
Rating: 4 out of 5
following a purchase from 13/08/2025
The labels are not easy to peel off their backing
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Ingrid B.
Rating: 4 out of 5
following a purchase from 13/08/2025
Good
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Catherine B.
Rating: 4 out of 5
following a purchase from 12/08/2025
After several orders placed on C monetiquette, I am still satisfied. The only downside for me is that we need to diversify the designs and colors because it is becoming boring.
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De Gregorio T.
Rating: 4 out of 5
following a purchase from 02/08/2025
I bought two water bottles and the label kit for the start of school for the little girl! Very good quality-price ratio, I must admit!!! Maybe the shipping times were a bit long, but other than that, nothing to say; excellent products!!!
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Mireille S.
Rating: 4 out of 5
following a purchase from 12/08/2025
Speed Beautiful labels
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Elisabeth P.
Rating: 3 out of 5
following a purchase from 12/08/2025
My order is incomplete. I ordered 4 different types of labels and I only received 3. I'm missing the unicorns. I will contact customer service
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Response from Petit-Fernand
Hello Elisabeth,

Thank you for taking the time to leave a review. We are sorry to hear that your order is incomplete and that you did not receive all the desired labels. Your satisfaction is our priority, and we are happy to have been able to assist you during our email exchanges. Hoping that the rest of your order has brought you all the possible satisfaction :)
Best regards,
Alice C-Monetiquette
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Celine C.
Rating: 4 out of 5
following a purchase from 12/08/2025
An error was made on my order but corrected immediately
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Grégory B.
Rating: 3 out of 5
following a purchase from 11/08/2025
The sandwich boxes are great, but the water bottle still has a smell even after washing, my daughter doesn't want to drink from it
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Response from Petit-Fernand
Hello Gregory,

Thank you for your feedback regarding our products. We are glad that you appreciate our sandwich boxes, but we are sorry to hear that the water bottle does not meet your expectations. We encourage you to contact us directly so that we can help you resolve this issue.

Best regards,

Alice C-MonEtiquette
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Marie W.
Rating: 4 out of 5
following a purchase from 11/08/2025
Fast delivery. Labels are great as always. However, this time it was difficult to peel the labels off (I had never had a problem before), so they are a bit creased when I stick them. It's a shame.
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Johanna B.
Rating: 4 out of 5
following a purchase from 12/08/2025
Favorable
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Gabrielle P.
Rating: 4 out of 5
following a purchase from 12/08/2025
I would have liked the mini labels to be smaller to fit the pens.
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Martine J.
Rating: 3 out of 5
following a purchase from 12/08/2025
Surprise at the choice of colors upon delivery which changed from white to yellow for the background and from blue to a very ugly green color. But it's done!
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Response from Petit-Fernand
Hello Martine,

Thank you for taking the time to share your opinion. We are sorry to hear that the colors of your delivery did not meet your expectations. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us for any other comments or suggestions.

Have a nice day,
Camille C-MonEtiquette
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Alessio M.
Rating: 4 out of 5
following a purchase from 01/08/2025
Excellent quality water bottle, great seal. The only flaw is some small inaccuracies in the printing, nothing to worry about.
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Diana M.
Rating: 4 out of 5
following a purchase from 01/08/2025
School labels arrived very quickly. Nice to see, we are waiting for the start of school to try them.
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Clara C.
Rating: 4 out of 5
following a purchase from 11/08/2025
My son is very happy with his labels
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Isabelle P.
Rating: 4 out of 5
following a purchase from 11/08/2025
Order received quickly and in accordance with expectations, even if the quality deteriorates year after year. It might be wise to group the labels of the same first name because outside of the packs, all the first names are mixed up.
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Géraldine M.
Rating: 3 out of 5
following a purchase from 11/08/2025
It's a shame that the labels were not properly pre-cut because I had to redo all of them with a cutter to be able to peel them off. This is the first time in three years that I have this issue.
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Response from Petit-Fernand
Hello Géraldine,

Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered a problem with the cutting of the labels. This is an issue we take very seriously and we will look into this point to improve our service. We appreciate your loyalty over the past three years and hope to fully satisfy you with your future orders.

To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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