Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 678 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

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O
Ophelie D.
Rating: 3 out of 5
following a purchase from 30/07/2025
Very practical water bottle, my son loves it, the designs and colors are great. Except that my son's name written on the bottle is already fading even though it was bought about 15 days ago, never put in the dishwasher, only hand washed.
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Response from Petit-Fernand
Hello Ophelie,

Thank you for your feedback on our water bottle, and we are delighted to hear that your son enjoys the designs and colors. We are sorry to learn that the name has faded so quickly! We have contacted you by email to resolve this issue as soon as possible.

Alice C-MonEtiquette
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Michèle P.
Rating: 3 out of 5
following a purchase from 28/07/2025
Solid labels, but very expensive shipping to Belgium even with an order over 50€...
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Response from Petit-Fernand
Hello Michèle,

Thank you for taking the time to share your feedback. We are glad to hear that you appreciate the quality of our labels. Regarding the shipping costs to Belgium, we understand your frustration and we have just refunded those costs to you. Your feedback is valuable and helps us improve our service. Please feel free to contact us if you have any other questions or suggestions.

Best regards,
Alice from C-Monetiquette
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Estelle B.
Rating: 4 out of 5
following a purchase from 30/07/2025
Maybe just adjust to the size of the pen
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Elodie T.
Rating: 3 out of 5
following a purchase from 29/07/2025
I have been ordering labels from C Mon Etiquette for years. I have two children and I take a school pack for each, but this year the labels were mixed in the packages, instead of having one pack for each child. I find that unfortunate.
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Response from Petit-Fernand
Hello Elodie,

Thank you for your feedback and your loyalty to C-MonEtiquette. We are sorry to hear that you encountered a problem with the packaging of your labels this year. Your satisfaction is our priority, and we will take your comment into account to improve our service. Please do not hesitate to contact us directly so that we can assist you.

Have a nice day,
Camille C-MonEtiquette
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Sarah N.
Rating: 4 out of 5
following a purchase from 29/07/2025
Not tested yet but the rendering is very good
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Fatu M.
Rating: 4 out of 5
following a purchase from 29/07/2025
The ability to customize our child's labels and the fact that you also respect delivery deadlines
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Cremona E.
Rating: 4 out of 5
following a purchase from 19/07/2025
Print and colors like in the prototype. Really good labels.
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Response from Petit-Fernand
Dear Elisa,

Thank you for your positive feedback regarding the labels from Petit-Fernand. We are pleased that the printing and colors met your expectations. We remain at your disposal for any further needs.

Best regards,
Chiara, Petit-Fernand
M
Marie-Line L.
Rating: 4 out of 5
following a purchase from 29/07/2025
Pleasant site and very easy label creation!
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Isabelle B.
Rating: 4 out of 5
following a purchase from 29/07/2025
Very good products and easy to use
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Gianfranco C.
Rating: 4 out of 5
following a purchase from 19/07/2025
Perfect
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Response from Petit-Fernand
Dear Gianfranco,

We sincerely thank you for your positive feedback and for giving us an excellent rating! We are happy that you liked our service. We are committed to maintaining high standards and continuously improving.

Best regards,
Chiara, Petit-Fernand
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Peppino L.
Rating: 4 out of 5
following a purchase from 28/07/2025
Very professional, everything was perfect
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Laureen F.
Rating: 3 out of 5
following a purchase from 28/07/2025
Hello, The water bottles are great, very high quality!! But for the tasting boxes, I am very disappointed to see that it is just a simple label stuck on the boxes!!! With air bubbles too...
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Response from Petit-Fernand
Hello Laureen,

Thank you for your feedback and we are delighted to hear that you appreciate the quality of our water bottles. However, we are sorry to learn that our tasting boxes did not meet your expectations. Your comments regarding the label and the air bubbles are very valuable and we will pass them on to our team to improve our products. We have just contacted you by email to find a quick and effective solution to your problem :)

Best regards,
Alice C-Monetiquette
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Patrick W.
Rating: 4 out of 5
following a purchase from 28/07/2025
Good and serious
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Audrey G.
Rating: 4 out of 5
following a purchase from 28/07/2025
A bit disappointed because I ordered the same as my previous order and received fewer labels. Otherwise, they are still of good quality.
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Christelle G.
Rating: 3 out of 5
following a purchase from 28/07/2025
Iron-on labels are top-notch! But disappointed with the stamp, the writing is too small.
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Response from Petit-Fernand
Hello Christelle,

Thank you for taking the time to share your opinion on our products. We are delighted to hear that you are satisfied with our iron-on labels. However, we are sorry to learn that the writing stamp does not meet your expectations in terms of size. Your feedback is valuable and we will evaluate it to improve our products. Please do not hesitate to contact us if you have any other suggestions or questions.

Have a nice day,
Camille C-MonEtiquette
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Firetto Carlino F.
Rating: 4 out of 5
following a purchase from 15/07/2025
Beautiful, I bought the water bottles for my daughters, they are beautiful but I don't give 5 stars just because after a week the D of Benedetta has faded... what a shame!
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Marion S.
Rating: 3 out of 5
following a purchase from 27/07/2025
I am quite disappointed because, contrary to many sites, you charge VAT for a delivery to Réunion while some commercial sites remove it. I also had to pay 18 euros in customs fees on an order of less than 100 euros, so it is not really profitable to order from your site.
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Response from Petit-Fernand
Hello Marion,

Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.

As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.

Have a nice day,
Camille C-MonEtiquette
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Nour-Eddine E.
Rating: 4 out of 5
following a purchase from 27/07/2025
I have already ordered from them and the material is of quality
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Sara F.
Rating: 3 out of 5
following a purchase from 17/07/2025
The stickers can be even smaller and narrower
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Response from Petit-Fernand
Good day, Sara,
Thank you very much for your review! We also offer mini formats.
Have a nice day,
Customer Service EsIstMeins
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Marie R.
Rating: 4 out of 5
following a purchase from 26/07/2025
Easy to use, clear site.
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Christelle H.
Rating: 3 out of 5
following a purchase from 26/07/2025
The labels are pretty, but a bit small
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Response from Petit-Fernand
Hello Christelle,

We regret reading your review.
We provide the size of our labels so that you can get an idea of the result as close to reality as possible.
We are sorry that this was not enough for your order, we will do our best to improve.

Have a nice day,
Camille C-MonEtiquette
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Nadège M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Satisfied with my purchases! However, it would be great if the "pages" of the checkbook of the label set could be detachable without having to remove the staples and detach everything.
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Sandy K.
Rating: 4 out of 5
following a purchase from 15/07/2025
Writing was very small but it was ok
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Julie V.
Rating: 3 out of 5
following a purchase from 25/07/2025
I really like the products they make but the commercial part leaves much to be desired. It's a shame that we are offered a discount and that ultimately this discount is applicable site-wide
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Response from Petit-Fernand
Hello Julie,

We are sincerely sorry that the offers we provide do not meet your needs.
We try to adapt as best as we can to your needs and take note of your observations.

Have a nice day,
Camille C-MonEtiquette
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Sophie R.
Rating: 4 out of 5
following a purchase from 19/07/2025
I always order from you and I am never disappointed. Very good products
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Alexia M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Meets my expectations
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Latino S.
Rating: 3 out of 5
following a purchase from 09/07/2025
Some labels are printed incorrectly. The surname is missing as expected from the order preview.
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Response from Petit-Fernand
Good morning Sharon,
We are very sorry to hear that some labels do not match what you expected.
We will contact you shortly via email to better understand what happened and find a solution.
Chiara, Petit-Fernand
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Jonathan T.
Rating: 3 out of 5
following a purchase from 23/07/2025
it's good but it's expensive
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Response from Petit-Fernand
Hello Jonathan,

Thank you for sharing your opinion.
We understand that this may represent a cost for you. The quality of our products is however our priority!

Have a nice day,
Camille C-MonEtiquette
C
Coumba N.
Rating: 4 out of 5
following a purchase from 21/07/2025
Great products and fast delivery
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Jonathan L.
Rating: 3 out of 5
following a purchase from 10/07/2025
Generally the product is good but there was a page of labels with a totally different name on them.
Response from Petit-Fernand
Hi Jonathan,
Thank you for your feedback and we're very sorry about the issue with your order. We'll be contacting you shortly to help resolve this. Please accept our sincere apologies for the inconvenience!

Kind regards,
Chiara, Petit-Fernand
L
Laurette K.
Rating: 4 out of 5
following a purchase from 21/07/2025
The labels are of high quality and the colors and patterns are varied and the result is very nice. One small point for improvement would be to add dotted lines to cut out the pages that no longer have a label when they are stapled into a booklet. I remove them to better see the remaining quantity. You have to get the scissors out and it's not easy.
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Mechele P.
Rating: 4 out of 5
following a purchase from 11/07/2025
Not used as yet so cannot fully comment on them
Response from Petit-Fernand
Dear Mechele,

Thank you for taking the time to leave your review on our site. We hope that when you do, you will be fully satisfied with your experience. Should you have any questions or need assistance, please do not hesitate to reach out.

Best regards,
Chiara, Petit-Fernand
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Amandine A.
Rating: 3 out of 5
following a purchase from 18/07/2025
Good product but the personalization is very small and only on one side... it's a shame for the price...
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Response from Petit-Fernand
Hello Amandine,
Thank you for your feedback. We are glad that you like the product overall and take note of your comment regarding the size and placement of the personalization.
Your suggestions are valuable for us to continue improving!
Best regards,
Chiara – C-MonEtiquette
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Laurent L.
Rating: 4 out of 5
following a purchase from 20/07/2025
Well received
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Sabine C.
Rating: 4 out of 5
following a purchase from 16/07/2025
The water bottles are a bit expensive but well made
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Maud L.
Rating: 4 out of 5
following a purchase from 18/07/2025
Easy to stick, arrived quickly. See after the color if it holds.
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Sandrine P.
Rating: 3 out of 5
following a purchase from 18/07/2025
I ordered for 2 children. I expected to have 2 label notebooks like every year. Unfortunately not! Not easy because I had to unpack everything to give it to the other child.
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Response from Petit-Fernand
Hello Sandrine,
Thank you for your feedback. We are sincerely sorry for the inconvenience caused. Indeed, even when ordering for multiple children, the labels are not packaged separately, except in our economical packs.
We regret if this was not clear enough at the time of ordering and take note of your comment.
Best regards,
Chiara – C-MonEtiquette
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Anne M.
Rating: 4 out of 5
following a purchase from 16/07/2025
In accordance with my request
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Michelle C.
Rating: 4 out of 5
following a purchase from 16/07/2025
Font size a bit too small. Otherwise, the rest is perfect.
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Plaza Cuatrovientos B.
Rating: 4 out of 5
following a purchase from 07/07/2025
Happy with the product, with the shipping system No, the arrival was delayed several days
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Response from Petit-Fernand
Hello,

Thank you very much for your comment! We are glad to know that you are satisfied with our products but we regret this delivery delay.

Good day,
Camille Petit-Fernand