Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 686 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

Reset filters
L
Laetitia T.
Rating: 3 out of 5
following a purchase from 21/06/2025
The writing on the labels is 2 lines and really very small, almost unreadable while there is still space around the writings, it's a shame.
Translated reviews
Response from Petit-Fernand
Hello Laetitia,

Thank you for your feedback.

I am sincerely sorry that the labels you received do not fully satisfy you.
The font size indeed changes depending on the number of characters you add. I regret that your text is consequently smaller. This is also why we limit the number of characters on our products.
I have just forwarded your feedback to the relevant department so that it can be taken into account for future orders.

Have a nice day,
Camille C-MonEtiquette
P
Patricia M.
Rating: 4 out of 5
following a purchase from 20/06/2025
Satisfied with the order but after washing the adhesive labels have come off.
Translated reviews
C
Clemence P.
Rating: 3 out of 5
following a purchase from 19/06/2025
The labels are really great, I order them every year... but the stamp is useless, despite its €30! It makes a big ink stain next to the first name...
Translated reviews
Response from Petit-Fernand
Hello Clémence,

Thank you for your trust.

I am sincerely sorry to read your feedback regarding our stamp.. This is one of our new products, so I have just contacted you by email to understand what happened.

Have a nice day,
Camille C-MonEtiquette
M
Martine P.
Rating: 4 out of 5
following a purchase from 17/06/2025
Very satisfied however there were about ten unusable labels because they were poorly cut or the plastic was tearing.
Translated reviews
Response from Petit-Fernand
Hello Martine,

Thank you very much for your feedback and your loyalty.

As for your difficult-to-remove labels, I am sincerely sorry for this issue. I have just contacted you by email to assist you.

Have a nice day,
Camille C-MonEtiquette
C
Cloe B.
Rating: 4 out of 5
following a purchase from 17/06/2025
Effective
Translated reviews
Response from Petit-Fernand
Thank you very much :)
Sandra C-MonEtiquette
C
Cristina F.
Rating: 3 out of 5
following a purchase from 06/06/2025
This is the second time I order the labels and I love them....the only thing is that the ones I received are very difficult to unstick and some break... Thank you
Translated reviews
Response from Petit-Fernand
Hello Cristina,

Thank you for your comment and your trust.
We are sorry to hear that you are having difficulties peeling the labels from their backing.
To help you as best as possible, I have just contacted you

Have a nice day,
Camille Petit-Fernand
J
Juliette T.
Rating: 4 out of 5
following a purchase from 16/06/2025
ok
Translated reviews
Response from Petit-Fernand
Dear Juliette, thank you for your positive feedback. I invite you to share your suggestions to further improve our service.
Sandra from C-MonEtiquette
R
Rosa G.
Rating: 4 out of 5
following a purchase from 05/06/2025
Shipping with tracking, it did not arrive at the recipient's address but at a post office. This was not indicated during the ordering process, I thought it would be delivered by a courier.
Translated reviews
Response from Petit-Fernand
We apologize for the inconvenience regarding the shipment, Rosa, thank you for the report.
Chiara, Petit-Fernand
N
Nina H.
Rating: 3 out of 5
following a purchase from 05/06/2025
Average quality, long delivery times
L
Ludivine L.
Rating: 3 out of 5
following a purchase from 14/06/2025
The quality of the bottle is good but disappointed that they are stuck stickers. They wear out quickly. I prefer the quality of the children's bottles I bought about 5 years ago where the design was painted into the mass. Otherwise very nice, true to the rendering.
Translated reviews
Response from Petit-Fernand
Hello Ludivine,

Thank you for your transparency.
I just contacted you by email to discuss with you.
Have a very nice day,
Sandra
H
Huet S.
Rating: 4 out of 5
following a purchase from 13/06/2025
The iron-on labels don't hold, what a pity. I ordered some 1-2 years ago, they were durable, but this time they came off immediately.
Translated reviews
J
Jocelyne G.
Rating: 4 out of 5
following a purchase from 04/06/2025
A long "term" in collective washing (Life Home) no longer holds! Too bad
Translated reviews
J
Julien C.
Rating: 4 out of 5
following a purchase from 11/06/2025
Happy..
Translated reviews
C
Celine V.
Rating: 3 out of 5
following a purchase from 10/06/2025
I ordered 2 packs of iron-on labels and the printing on one of the packs of all the labels has a symbol that hides the end of the name. It's a shame....
Translated reviews
Response from Petit-Fernand
Hello Céline,

Thank you for your feedback.
We are sorry to hear that the labels you received do not fully meet your satisfaction.
In order to understand the problem encountered and thus be able to assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
C
Constant O.
Rating: 4 out of 5
following a purchase from 10/06/2025
In line with my expectations. I recommend this site.
Translated reviews
C
Charlotte S.
Rating: 4 out of 5
following a purchase from 06/06/2025
A format that was previously available is no longer (x40), but there are still quite a few options for these durable labels! I hope the quality is still up to par with the ones I ordered (not tested yet as I am finishing the old ones).
Translated reviews
G
Gloria T.
Rating: 3 out of 5
following a purchase from 30/05/2025
I noticed a few days ago that you forgot to put the 'y' on Thierry
Translated reviews
Response from Petit-Fernand
Hello Gloria,

We are sorry to read your message.
Indeed, we see that the original order does not have a 'y', as received. You can check your order confirmation to verify the customization you chose.

We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
G
Giulia S.
Rating: 4 out of 5
following a purchase from 29/05/2025
Nice website, a bit clunky
Translated reviews
F
Fiori F.
Rating: 3 out of 5
following a purchase from 28/05/2025
very expensive
Translated reviews
V
Violene A.
Rating: 4 out of 5
following a purchase from 05/06/2025
For once I received the labels quickly and on time. Always happy with the products. The quality has slightly changed since my last order, I will see the result, I don't have enough perspective regarding washing and durability.
Translated reviews
M
Morineau M.
Rating: 4 out of 5
following a purchase from 07/06/2025
The products are in accordance with the images and explanations. However, removing the ice pack from the picnic box was a real struggle! Another system should be considered... Otherwise, my son is delighted! :D
Translated reviews
D
Deb B.
Rating: 4 out of 5
following a purchase from 28/05/2025
Fab labels - we come back for them time and time again as they never peel off, and can also be put on lunchboxes and through the dishwasher. The only small drawback is sometimes they can be tricky to peel off the booklet they come in
P
Priscia G.
Rating: 3 out of 5
following a purchase from 06/06/2025
I have been ordering for 3 years, always happy with the quality and speed of the shipments, except that in this last order, the cutting edge is not well done, I have to use scissors, which is really not practical.
Translated reviews
Response from Petit-Fernand
Hello Priscia,

Thank you so much for your loyalty.
As you may have noticed in the past, our self-adhesive labels for clothing are usually easy to use.
We have just contacted you by email to assist you!

Have a nice day,
Camille C-MonEtiquette
H
Haude B.
Rating: 4 out of 5
following a purchase from 05/06/2025
Simply effective..the prices are a bit high
Translated reviews
M
Mike H.
Rating: 4 out of 5
following a purchase from 26/05/2025
good
C
Cassandra W.
Rating: 4 out of 5
following a purchase from 26/05/2025
We have used ur labels previously for my son when at nursery and school. I purchased this latest batch for my elderly dad in a care home. With this batch I couldnt peel off the individual labels, I had to pull off the entire backing to get to the labels. Otherwise they still work well when stuck and washed!
M
Maureen A.
Rating: 4 out of 5
following a purchase from 05/06/2025
Very satisfied! Quick and efficient handling! The labels are great! Easy to apply and remove. However, it would be interesting to vary some images because for the past 4 years that I have been ordering, they are practically the same (for boys at least)
Translated reviews
M
Mylene D.
Rating: 3 out of 5
following a purchase from 05/06/2025
Practical product for traveling, the downside is that everything comes off in the wash
Translated reviews
Response from Petit-Fernand
Hello Mylene,

Thank you for your feedback.
Our labels are normally designed to withstand washes up to 60°C. Yours should not come off like that.
To assist you, we have just contacted you

Have a nice day,
Camille C-MonEtiquette
N
Nadege D.
Rating: 4 out of 5
following a purchase from 03/06/2025
Of good quality
Translated reviews
A
Ana A.
Rating: 3 out of 5
following a purchase from 21/05/2025
The stickers received on this occasion are not die-cut enough, making it very difficult to remove them from the booklet they come in.
Translated reviews
Response from Petit-Fernand
Hello Ana,

I am very sorry to read that your labels are difficult to peel off their supports. It must be a manufacturing defect, and we apologize for that.

To assist you in the best way possible, we have just contacted you.

Have a good day,
Camille Petit-Fernand
N
Nassima I.
Rating: 4 out of 5
following a purchase from 31/05/2025
The labels are very beautiful but I would have liked different sizes for the object labels because they are too big for some objects concerning me.
Translated reviews
Response from Petit-Fernand
Hello Nassima,
Thank you for your positive feedback and we are delighted that you like our labels.
Have a nice day,
Elise, C-MonEtiquette
A
Amandine P.
Rating: 3 out of 5
following a purchase from 30/05/2025
Disappointed with the backpack.
Translated reviews
Response from Petit-Fernand
Hello Amandine,

We are sorry to read that the product you received does not meet your expectations. We try to describe our products as accurately as possible and are sorry that this was not sufficient for you.
Your feedback is important to us. For this, we remain available by email and phone with pleasure.

Have a nice day,
Camille C-MonEtiquette
B
Brigitte C.
Rating: 4 out of 5
following a purchase from 29/05/2025
Hello, we need more label formats because some are really large and therefore do not fit everything. Best regards.
Translated reviews
Response from Petit-Fernand
Hello Brigitte,
Thank you for your feedback and your suggestion regarding the label formats. We take your comments into account and pass them on to our teams.
Have a nice day,
Elise, C-MonEtiquette
M
Manuella C.
Rating: 4 out of 5
following a purchase from 29/05/2025
Very beautiful bottle, too bad a straw brush is not provided, I take away 1 star for that.
Translated reviews
Response from Petit-Fernand
Hello Manuella,
Thank you very much for your positive feedback! We are delighted that you appreciate our water bottle. We take your comment regarding the absence of a cleaning brush for the straw into account and will evaluate it for future improvements.
Have a nice day,
Elise, C-MonEtiquette
J
Jasmin B.
Rating: 4 out of 5
following a purchase from 14/05/2025
Love the stickers! Unfortunately this time there were loads of them that did not peel off clean or ripped when trying to ;(
C
Céline H.
Rating: 4 out of 5
following a purchase from 14/05/2025
I really like your site, your labels however I would like more choices on the proposed designs and the objects as well.
Translated reviews
B
Boucault H.
Rating: 4 out of 5
following a purchase from 21/05/2025
Super practical
Translated reviews
D
Dienemba B.
Rating: 3 out of 5
following a purchase from 21/05/2025
The labels were not easy to peel off the backing
Translated reviews
Response from Petit-Fernand
Hello Dienemba,

Thank you for informing us of this anomaly.
We are sincerely sorry to find that your labels are difficult to remove from their backing.
We have just contacted you by email to assist you

Have a nice day,
Camille C-MonEtiquette
L
Liz W.
Rating: 4 out of 5
following a purchase from 11/05/2025
Ideal for what required
A
Aurelie M.
Rating: 3 out of 5
following a purchase from 21/05/2025
My labels are difficult to peel off the paper and there is a plastic film on top
Translated reviews
Response from Petit-Fernand
Hello Aurélie,

Thank you for informing us of this anomaly, we are sincerely sorry.
I confirm that the information has been forwarded to the relevant department.

As for your order, replacement labels will be sent to you.

Have a nice day,
Camille C-MonEtiquette