Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 688 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

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A
Aurelie B.
Rating: 3 out of 5
following a purchase from 01/03/2025
The labels are badly cut. A real pain to detach from their backing.
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Response from Petit-Fernand
Hello Aurélie,

Following your message, we contacted you by phone and e-mail to help you.
We are very sorry that your labels are difficult to remove from their holders. It must be due to a cutting defect in your product.

Have a nice day,
Camille C-MonEtiquette
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Sylvie K.
Rating: 4 out of 5
following a purchase from 27/02/2025
Very good
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Rebecca F.
Rating: 3 out of 5
following a purchase from 16/02/2025
Is all a great product and arrived in good time bit this batch of stickers is very difficult to remove from the pages so they end up coming off with damaged or wrinkled edges which makes it harder to stick them to the garments long term. This is my 4th or so order from this company over the last few years and the first time this has happened so I’m hoping this is just a one off fault with my order.
Response from Petit-Fernand
Hi Rebecca,
I’m sorry to hear about the issue with your stickers. I’ll contact you via email to assist you in resolving this.
Thank you for your understanding!
Chiara, Petit-Fernand

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Anne Cecile B.
Rating: 4 out of 5
following a purchase from 23/02/2025
Good long-term hold. Pencil labels a little too wide for good adhesion. A shame to have to cut them off.
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Claude W.
Rating: 4 out of 5
following a purchase from 22/02/2025
Order processed quickly and product delivered on time.
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Florine S.
Rating: 4 out of 5
following a purchase from 21/02/2025
Top and fast shipping
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Rebeca M.
Rating: 3 out of 5
following a purchase from 14/02/2025
The quality is not bad, but they took a long time to send them, they sent it to me and the transport company lost it, and even though I told them, they didn't pay attention to me until a week later.
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Response from Petit-Fernand
Hello,

We are sorry for this delivery delay. However, we hope that everything is to your liking as far as our products are concerned.

I remain available for anything by phone or email 😊
Good day,
Camille Petit-Fernand
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Sofie V.
Rating: 4 out of 5
following a purchase from 21/02/2025
Good quality
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Corinne B.
Rating: 3 out of 5
following a purchase from 25/02/2025
Too difficult to remove the label from the backing
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Response from Petit-Fernand
Hello Corinne,

Thank you for letting us know about the problem you're having with your labels.
They shouldn't be so difficult to remove from their backing.

We've just contacted you to help! 😊

Have a nice day,
Camille C-MonEtiquette
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Clara G.
Rating: 4 out of 5
following a purchase from 23/02/2025
Satisfactory order. However, the labels do not come off easily. It's pretty hard to get children to take responsibility with this product :) Apart from that, the labels do their job!
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Vikelis A.
Rating: 3 out of 5
following a purchase from 22/02/2025
Delay problems, but I received my order as I wished. I'll have to wait and see how long the labels last.
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Response from Petit-Fernand
Hello Alicia,

We are very sorry for the delay in delivery.
We hope that despite this, the products you have received meet your expectations!

Have a nice day,
Camille C-MonEtiquette
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Maria V.
Rating: 3 out of 5
following a purchase from 12/02/2025
The order was fine, as usual, but the delivery was bad. It no longer arrives directly to my mailbox, I have to go to a collection point and the envelope arrived very dirty and damaged and they could not deliver it to me. It took me a week to be able to pick it up....
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Response from Petit-Fernand
Hi Maria,

Thank you for your message, we are delighted that you like them !

As for our shipping methods, we changed them for a faster delivery. From now on, they can be sent to a SEUR collection point or to your home with SEUR :)

Good day,
Camille Petit-Fernand
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Céline P.
Rating: 4 out of 5
following a purchase from 19/02/2025
Very good!
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- -.
Rating: 3 out of 5
following a purchase from 21/02/2025
Good products. Despite a chaotic order delivery, the experience remains positive thanks to an available after-sales team that acted very quickly.
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Response from Petit-Fernand
Hello Alicia,

We are very sorry for the delay in delivery.
We hope that the products you have received meet your expectations.

It was a pleasure to help you! 😊

Have a nice day,
Camille C-MonEtiquette
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Emilie J.
Rating: 3 out of 5
following a purchase from 19/02/2025
Perfect
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Response from Petit-Fernand
Hello Emilie,

We're delighted you like our products! 🥰

Have a nice day,
Camille C-MonEtiquette
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Anne-Sophie O.
Rating: 4 out of 5
following a purchase from 19/02/2025
Quite complicated to peel off, but otherwise the result is too much
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Stéphanie V.
Rating: 4 out of 5
following a purchase from 19/02/2025
CLEAR
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Sonia A.
Rating: 4 out of 5
following a purchase from 18/02/2025
Very good but they arrived a little bent
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Julie P.
Rating: 4 out of 5
following a purchase from 16/02/2025
Satisfied
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Raphaëlle D.
Rating: 3 out of 5
following a purchase from 18/02/2025
Hard-to-peel labels
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Response from Petit-Fernand
Hello Raphaëlle,

Thank you for letting us know about the problem with your labels.
They should not be difficult to remove from your stand. We've just contacted you to help you as soon as possible :)

Have a nice day,
Camille C-MonEtiquette
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Michele C.
Rating: 4 out of 5
following a purchase from 17/02/2025
OK all's well
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Lina V.
Rating: 3 out of 5
following a purchase from 06/02/2025
The quality is okay, but it differs from the online preview, so I'm not satisfied.
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Response from Petit-Fernand
How do you do?
Thank you for your feedback. Could you please get back to us and explain why you are not satisfied with the preview? I would be delighted to hear your opinion.
Have a nice day,
Customer service EsIstMeins
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Magali C.
Rating: 4 out of 5
following a purchase from 15/02/2025
Very good
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Response from Petit-Fernand
Dear Magali,

Thank you very much for your positive review and for rating C-Monetiquette. We are delighted that you found our service to your satisfaction. Please do not hesitate to come back to us if you have any suggestions or specific needs, we would be delighted to help you further.

Best regards,
The C-Monetiquette team
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Edgard V.
Rating: 4 out of 5
following a purchase from 14/02/2025
C'est top
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Jean Claude G.
Rating: 4 out of 5
following a purchase from 11/02/2025
Fast delivery
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Celine M.
Rating: 4 out of 5
following a purchase from 07/02/2025
A little small but very pretty. Delivery problem though.
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Anne-Séverine R.
Rating: 3 out of 5
following a purchase from 12/02/2025
Nice design, but too small in my opinion. Not convinced by the fact that you only have to stick them on the labels, fortunately they also stick directly on the clothes.
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Response from Petit-Fernand
Hello Anne-Séverine,

Thank you for your comment.
Our self-adhesive clothing labels can be applied to existing labels on your clothes for optimum hold. Once they've been applied in this way, they'll stand up to many washes :)

Have a nice day,
Camille C-MonEtiquette
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Audrey R.
Rating: 3 out of 5
following a purchase from 12/02/2025
Delivery a little long
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Response from Petit-Fernand
Hello Audrey,

We're sorry to hear that the delivery of your order has been delayed.
We hope, however, that the products received meet your expectations! 😊

Have a nice day,
Camille C-MonEtiquette
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Ines S.
Rating: 3 out of 5
following a purchase from 11/02/2025
The labels are beautiful and have arrived! On the other hand, I'm a bit disappointed with the rendering, as several of them peeled off after just one wash.
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Response from Petit-Fernand
Hello Ines,

Thank you for your feedback.
It's not normal for your labels to come off in the first wash. They're designed for long-term resistance.
Our teams have just contacted you to help you as soon as possible. 😊

Have a nice day,
Camille C-MonEtiquette
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Sandra W.
Rating: 4 out of 5
following a purchase from 12/02/2025
Good product, fast delivery
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Response from Petit-Fernand
Hello Sandra, thank you very much for your positive feedback. We are delighted to hear that you are satisfied with our product and the speed of delivery. Your satisfaction is our priority, and we hope to see you soon on our "C-Monetiquette" site.
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Matthieu G.
Rating: 4 out of 5
following a purchase from 09/02/2025
A little expensive but the result is top notch, well presented in a small booklet.
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Response from Petit-Fernand
Hello Matthieu,

Thank you very much for your positive feedback! We are delighted that you have appreciated the quality of our product presentation. We are taking into account your remark concerning the price in order to constantly improve our offers. Please come back to us if you have any other suggestions!

Best regards,
The C-Monetiquette team
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Chantal C.
Rating: 3 out of 5
following a purchase from 11/02/2025
Nice labels, but very small, contrary to the appearance on the presentation paper.
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Response from Petit-Fernand
Hello Chantal,

Thank you for your feedback.
We are sorry that the size of your labels does not correspond to your expectations. We try to provide as much detail as possible on our site (size, shape...) so that you can get a better idea of the final result.
We value your feedback!

Have a nice day!
Camille C-MonEtiquette
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Corinne M.
Rating: 4 out of 5
following a purchase from 10/02/2025
Fine
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Response from Petit-Fernand
Dear Corinne,

Thank you very much for your positive review of our "C-Monetiquette" website. We are delighted that you are satisfied with our service. Please let us know if you have any suggestions on how we can make your experience even better. We look forward to welcoming you back!

Best regards,
The C-Monetiquette team
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Mrs R.
Rating: 4 out of 5
Bought these to place on my granddaughters clothes when she is attending nursery
Response from Petit-Fernand
Hi Maureen! ?? We're so glad you had a great experience with us! Thanks for sharing! ?? Chiara, Petit-Fernand
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1000703338
Rating: 4 out of 5
Excellent quality - top customer service
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Mrs L.
Rating: 4 out of 5
At first I was sent the wrong labels,but as soon as I notified them,they sent the correct ones. Havent used them yet,but they look great.
Response from Petit-Fernand
Hi Lynne, we're thrilled to hear you're happy with your purchase! Thank you for sharing. ?? Best regards, Chiara, Petit-Fernand
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Lydie L.
Rating: 4 out of 5
Super boxes, a little small but very good quality
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Berille B.
Rating: 3 out of 5
The labels are practical because they can be ironed on, but after 3 washes they come off...
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Response from Petit-Fernand
Hello Beatrice, We're very sorry to hear that your labels have come off like this. Once applied, they are normally very resistant. We've just got in touch with you by phone and e-mail to offer you a quick solution :) Have a nice day, Camille C-MonEtiquette
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Janine
Rating: 4 out of 5
We are very happy with the stickers from EsIstMeins. Every now and then one comes off during washing. However, we have also tried other suppliers, which were often a disaster and hardly withstood any washing. We are also very happy with the colors and shapes of the stickers.
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Response from Petit-Fernand
Hello, I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to find a solution. Have a nice day, Elise, EsIstMeins
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Caroline V.
Rating: 4 out of 5
Practical. My daughter-in-law was happy.
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