The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Positive points: second experience with this site, this time for the new bags! They can be personalized and are of very good quality on delivery. Big downside: I wanted to have them quickly before leaving on vacation, so I took express delivery (max 48h). On the website, the order was prepared in 24 hours, even though it took longer... + delivery time not respected... What's the point of taking this option at 9 to receive them 5 days later like a standard delivery? Too bad about that. Otherwise, I'm completely satisfied with my purchase.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. It is very rare for our lead times to be so long. However, we will notify our teams and reimburse you for the shipping costs. Have a nice day, Elise, C-MonEtiquette
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Client
Rating: 4 out of 5
good product, fast and careful delivery
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Response from Petit-Fernand
Hello, thank you very much for your feedback! It's a pleasure to see that you like our products? Have a nice day, Camille C-MonEtiquette
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Kate
Rating: 4 out of 5
I had already ordered these labels, always of good quality, I just regretted the choice of patterns that remains very childish I was looking for a wink to the sewing.
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Response from Petit-Fernand
Hello , Thank you for your feedback. We already offer this type of pattern. You'll find them right here: https://www.c-monetiquette.fr/etiquettes-thermocollantes-couture-creation. Have a nice day, Elise, C-MonEtiquette
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Serge S.
Rating: 4 out of 5
AESTHETICS AND PRACTICALITY
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Jessica B.
Rating: 3 out of 5
This is the second time I've ordered self-adhesive labels for clothes. I'm quite disappointed for the second time, the labels don't hold and wash off on the 1st wash.
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Mme L.
Rating: 4 out of 5
I love straw bottles. Waterproof, keeps cool and washes well. My only disappointment is that the writing on the bottle is not aligned with the cap on one of the bottles. Too bad
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Response from Petit-Fernand
Hello, Thank you for your comment which makes us very happy. We invite you to contact us so that we can help you in the best possible way.???? Have a nice day, Elise, C-MonEtiquette
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client
Rating: 4 out of 5
Very fast delivery, very quick and easy to fit too, cool label personalization, we'll have to wait and see how they hold up over time.
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Response from Petit-Fernand
Hello, Thank you for your comment, which makes us very happy. ?? Have a nice day, Elise, C-MonEtiquette
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Caroline L.
Rating: 4 out of 5
The products are really good, but it's a shame the fees are so high.
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Response from Petit-Fernand
Hello, Thank you so much for your positive review! Have a nice day, ? Elise, C-MonEtiquette
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Naima E.
Rating: 4 out of 5
Good product. But slow delivery.
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Response from Petit-Fernand
Hello, Thank you for your comment, which makes us very happy. ?? Have a nice day, Elise, C-MonEtiquette
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Marion D.
Rating: 4 out of 5
After ordering on the site, I hadn't received my labels, but customer service sent me back the book of labels at their expense, which I received a few days later. I'm very happy with the service.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. We're always here to help you in any way we can. ?? Have a nice day, Elise, C-MonEtiquette
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Teresa B.
Rating: 3 out of 5
I'm disappointed with the adhesion of the labels, whether on clothes or on objects.... After one day, they peel off easily.... these objects are handled by 3 and 5 year olds. I thought these labels would really stick for at least a few months....see a year ;)
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're very sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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LEVESQUE
Rating: 3 out of 5
After 2 months of use, it's not a great success. The labels are coming off certain garments (depending on the material). Disappointed...
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Response from Petit-Fernand
Hello, We are very sorry that our labels do not meet your expectations. Our labels are designed to be long-lasting and wash-resistant. We will pass on your comments to the relevant departments. Have a nice day, Elise, C-MonEtiquette
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Marie A.
Rating: 4 out of 5
Fast shipping
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Response from Petit-Fernand
Hello, thank you for your feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Anne-Claire S.
Rating: 4 out of 5
Labels are easy to prepare and can be delivered quickly. However, the labels wash out.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to send us a review. Please don't hesitate to send us photos so that we can help you. ?? Have a nice day, Elise, C-MonEtiquette
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Klara
Rating: 4 out of 5
Very pretty and practical products. And the water bottles seem very sturdy. To be seen in time.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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ANA
Rating: 3 out of 5
I love the brand, but since you manage the shipping via Seur, it is a chaos.
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Response from Petit-Fernand
Hello, Thank you for leaving us a comment :) We are sorry that your experience with our carrier did not meet your expectations. We changed our shipping methods for a faster delivery than before and we are sorry that in your case this was not the case. We hope you will try again another time :) Good day, Camille Petit-Fernand
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Giorgia B.
Rating: 4 out of 5
Very pretty and durable clothing labels. They seem to withstand washing. Bright colors and label texture well defined . Shipping times.a little too long
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Response from Petit-Fernand
Good morning Giorgia, Every message from you fills us with joy! We thank you for always choosing Petit-Fernand! ?? Love, Chiara, Petit-Fernand
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GATARD
Rating: 3 out of 5
Very easy to stick on a garment or comforter, but doesn't stand up to the washing machine with 1 cycle at 40 degrees.
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Response from Petit-Fernand
Hello, thank you for your feedback. However, it is not normal for your labels to come off like this. This is a product designed to last over time. That's why we've just e-mailed you to help you. Have a nice day, Camille C-MonEtiquette
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maya
Rating: 4 out of 5
I've been using it for a while and I think they're well made. A little thicker would be perfect.
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Response from Petit-Fernand
Hello, Thank you for your message. We are delighted to read your opinion? Have a nice day, Camille C-MonEtiquette
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Charlotte K.
Rating: 3 out of 5
The gourd is really great! But then frankly the straw ... catastrophic ... it does not hold and my son finds himself at kindergarten without being able to drink ... too bad for the price ...
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Response from Petit-Fernand
Hello, Thank you for sharing your feedback with us. We are very sorry for the inconvenience and have just contacted you by email to help you with your product :) Have a nice day, Camille C-MonEtiquette
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Munith
Rating: 4 out of 5
Ohhh this is a very quite online shop, for real! My daughter each year asks me to buy something here because there are lots of things for her that she can use in kindergarten or while she is on etxra tuition. Delivery here is fast, you just add to the cart everything you want to buy and then issue an order. We've got a parcel within one week or something but everything depends on your location. Bottles with straws, kindergarten packs, nursery packs - everything can be bought here.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Have a lovely day, Elise, C-MonEtiquette
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Gaetan C.
Rating: 4 out of 5
Fast, simple and comprehensive response!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Ely
Rating: 4 out of 5
As before all as requested I feel sorry for them they sent hundreds of labels of others to me and I had to throw them.all
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Response from Petit-Fernand
Good morning Ely. We appreciate your positive message! We look forward to serving you again! ?? Thank you, Clare, Petit-Fernand
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Seglia V.
Rating: 4 out of 5
Great labels that stick with iron resist the many washes Beautiful custom lunch box great material that doesn't smell like plastic
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Response from Petit-Fernand
Good morning Valentina, Your opinion is very important to us! Thank you for your continued support! ?? Best regards, Chiara, Petit-Fernand
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Jboo128
Rating: 4 out of 5
Easy to order from, cute options but labels are too long If there was a shorter label option that would be great for younger kids. Name tag doesn't always fit on the clothing label and I have to trim it (and trim the cute image too which is a shame!)
Response from Petit-Fernand
Hi! Thanks for the awesome feedback! We're thrilled to have happy customers like you! ?? All the best, Chiara, Petit-Fernand
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Maddalena
Rating: 4 out of 5
All good with the labels but a little long shipping.
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Response from Petit-Fernand
Good morning Maddalena, We are thrilled to hear that you had a great experience! Thank you for sharing! ?? Best regards, Chiara, Petit-Fernand
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Yo
Rating: 4 out of 5
Delighted, everything great
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Response from Petit-Fernand
Hi, Thank you for sharing your opinion! Your comments are important to us 🥰. Have a nice day, Camille Petit-Fernand
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Sonia
Rating: 4 out of 5
Excellent product. Nice graphics. Irons easily and after many washes it does not come off or ruin the lettering.
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Response from Petit-Fernand
Hi Sonia!!! Thank you for the great feedback! We are thrilled to have satisfied customers like you! ?? All the best, Chiara, Petit-Fernand
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Francesca
Rating: 3 out of 5
I buy the labels for school. The product is very good, the shipping very long, but patience if it waits if it is worth, the problem is that since October 10 I am still waiting .
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Response from Petit-Fernand
Dear Francesca, We would like to inform you that our customer service team will contact you as soon as possible to provide an update on your order and resolve the situation as soon as possible. We thank you again for your understanding. ?? Clare, Petit-Fernand
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Tiziana
Rating: 4 out of 5
First order unfortunately not arrived, customer service very fast and helpful in resolving the inconvenience. They sent my order back to me
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Response from Petit-Fernand
Hi Tiziana!!! Your feedback made our day! Thank you for your support! ?? Regards, Chiara, Petit-Fernand
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Christine D.
Rating: 4 out of 5
Simple order, top product, perfect reception
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Giulia C.
Rating: 4 out of 5
Labels not yet used but arrival on time, via registered mail, in 3 days. Personalized gift for mom and baby, appreciated for distinguishing one's 'belongings' at daycare. Also useful for schools for older children to identify their items. Clear and simple site. Other stickers within the package are also given as gifts. Discounts also often present.
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Response from Petit-Fernand
Hi Julia! We are so happy to hear what you think of us! We thank you for being part of our family! ?? Affectionately, Chiara, Petit-Fernand
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Lucia T.
Rating: 4 out of 5
Labels for children's clothing do not stick as strongly as before. I'm sorry, but the label comes off during washing.
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Response from Petit-Fernand
Hello, thank you for your comment. We will contact you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Sai M.
Rating: 4 out of 5
Very cute, customizable and wash-resistant adhesive clothing labels.
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Response from Petit-Fernand
Good morning Simona, Thank you for such a positive review! ?? It is a real pleasure to know that you had a good experience with us. Best regards, Chiara, Petit-Fernand
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Magali V.
Rating: 4 out of 5
Beautiful! I use it to mark all my children's little things...and even my own :)
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Maddie
Rating: 4 out of 5
The labels are great, but you'd have to be able to choose the size, because on baby clothes the label takes up a lot of space. I'm happy with my kit, which contains a number of super-practical models.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Ilona
Rating: 4 out of 5
Great stickers to label our family's things with names. They look good and are easy to create.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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Aanna S.
Rating: 3 out of 5
The product itself is fine but delivery time (10 business days) was insane for a regular letter sized envelope. Would not order again for this reason
Response from Petit-Fernand
Hi Aanna, Thank you for your feedback! We're glad to hear that you are satisfied with the product, but we sincerely apologize for the delivery delay. We understand how frustrating this can be and appreciate your patience. We're continuously working to improve our shipping times and hope to serve you better in the future.?? Best regards, Chiara, Petit-Fernand
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Invité
Rating: 4 out of 5
quality products, excellent assortment
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Response from Petit-Fernand
Good morning! We sincerely thank you for your kind words! We are happy to hear that you liked our product! ?? Best regards, Chiara, Petit-Fernand
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DILMANN
Rating: 4 out of 5
Top bottles!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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