The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Hannah
Rating: 4 out of 5
Labels are lovely and would re-order if there was a different dispatch method - shipping took way too long
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Tracy T.
Rating: 4 out of 5
Easy to order. Order matched to request quick delivery
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NAtalie
Rating: 4 out of 5
Excellent as always, just postage takes a while. Would prefer to have quicker delivery service
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Shirley L.
Rating: 4 out of 5
The products seem to be of good quality and very beautiful. I will probably use this site again for labels for my son or another bag.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Laura J.
Rating: 3 out of 5
Very good quality as usual. However, this time the shipping took far too long. That was never the case with previous orders. Too bad, the labels arrived too late for the start of school Edit: I don't mean the shipping route but the time between ordering and it being sent out
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Response from Petit-Fernand
Hello, we are sorry that the delivery has taken too long. Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Isabelle P.
Rating: 4 out of 5
Order lead time longer than expected.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
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Claudie B.
Rating: 3 out of 5
My first order was a success with labels that you put on with the iron. The second order, on the other hand, I received labels to stick on the clothes, and I'm disappointed because my daughter is in a specialized institution and the clothes are washed, so I need labels that stick.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. However, after checking, you have received what you ordered, i.e. self-adhesive clothing labels. Have a nice day, Elise, C-MonEtiquette
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Natyboo
Rating: 3 out of 5
The labels are wonderful except for the thermoadhesive ones that peel off even if you follow the instructions for use, sometimes if you iron them again they last until the next wash. I always get the same thing and it's been a few years since the quality is not the same but it's worth it for the rest of the labels.
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Response from Petit-Fernand
Hello, We are sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, Petit-Fernand
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NC
Rating: 4 out of 5
Very good , shipping a little long.
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Debora D.
Rating: 4 out of 5
The labels are well made, stick well and do not come off. Delivery was made on time.
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Rio
Rating: 4 out of 5
fast delivery and practical for children
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Sokhna
Rating: 4 out of 5
Very satisfied with the quality and design
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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EHK
Rating: 4 out of 5
Excellent after-sales service!
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Jenny
Rating: 4 out of 5
I think the stickers are great, they hold very well as far as I can tell so far and my daughter loves them.
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Response from Petit-Fernand
Hello, thank you for your comment. ?? Have a nice day, Elise, EsIstMeins
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Marian
Rating: 4 out of 5
Fast and good service
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Response from Petit-Fernand
Hi, your feedback has made our day! Thank you for your support! Regards, Chiara, Petit-Fernand
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Pam B.
Rating: 4 out of 5
Simple to order, plenty of choice. Took about 10 days to arrive.
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ESTEFANIA
Rating: 3 out of 5
All very good except the shipping service. It took me a month to arrive! The customer service girl was very professional, friendly and responsive.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. However, we hope that your order met your expectations. In any case, our customer service was happy to help you. Have a nice day, Elise, Petit-Fernand
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Estelle M.
Rating: 3 out of 5
Good, fast
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Response from Petit-Fernand
Hello, Thank you very much :) Good day, Elise, C-MonEtiquette
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Agnieszka P.
Rating: 4 out of 5
Very good, only the stickers fall off after a while.
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Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that our products are causing you problems. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Corinne P.
Rating: 4 out of 5
Nice products and fast delivery
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
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Ainhoa
Rating: 3 out of 5
The labels to stick on clothes are of the same quality as those I ordered previously. However, the labels for shoes are of lesser quality and I'm disappointed. I don't think they'll stick to the soles as well as the previous ones.
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Response from Petit-Fernand
Hello, thank you for your feedback. Don't hesitate to let us know what you think of our labels, we're always interested in constructive feedback. Have a nice day, Elise, C-MonEtiquette
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Fra
Rating: 4 out of 5
I liked the variety of designs and colors. The stickers stick very well to fabrics and objects. On the other hand, I found the pencil stickers less sticky; they peel off to the side.
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marta
Rating: 4 out of 5
The purchase process went well and the delivery times were good, but the exact delivery date was not clear.
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MARIA E.
Rating: 4 out of 5
Easy-to-order products. Untraceable shipping
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De C.
Rating: 4 out of 5
Lacks shipping tracking even in the cheapest version
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Federica D.
Rating: 4 out of 5
The labels are really strong and durable, beautiful colors and lovely designs. Unic or "but", I have been ordering labels for several years and it would be nice to find some seasonal themes and a few more patterns .
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Simona
Rating: 3 out of 5
It never happened but for the first time the labels came late and wrong too, there was just another name.
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Response from Petit-Fernand
Good morning Simona, we sincerely apologize for the inconvenience you experienced with your order. It is a mistake we did not expect, and your experience does not reflect the standards of service we are committed to offering. To remedy this situation, we have already taken steps to send you a new order free of charge. We are keen to ensure your satisfaction. We thank you for your understanding. Clare, Petit-Fernand
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Sophie
Rating: 3 out of 5
Delivery time far too long for labels with just a first name
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. However, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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aureline N.
Rating: 4 out of 5
Good quality labels and fast shipping. Too bad I didn't get the free sticker in the pouch like another mom (girlfriend) did when we ordered our labels at the same time But I'll keep ordering
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Response from Petit-Fernand
Thank you very much for ordering from us. We're delighted to see that you like your order. We'll be sure to provide you with goodies for your next order. Good day, Elise, C-MonEtiquette
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Manreet K.
Rating: 4 out of 5
Delivery is little bit late. Make delivery little faster then it will be great
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Ophelie S.
Rating: 4 out of 5
Pretty, high-quality labels I've been buying them for almost 5 years now!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Robert H.
Rating: 3 out of 5
The delivery time of 2 weeks is very long. Actually too long. Perhaps this is due to the French postal service. The labels themselves are good, durable and recommendable, so it was the second order.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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ROSSELLA
Rating: 4 out of 5
I purchased the water bottle to match the snack holder, they are really very nice and look quality. The only flaw is the very strong internal smell of the water bottle, despite having washed it with dish detergent, baking soda and vinegar.
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Mohammadi M.
Rating: 4 out of 5
very nice sticker stickers
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Chicca M.
Rating: 4 out of 5
we had not received the shipment and you promptly arranged for a second shipment!
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Charley W.
Rating: 3 out of 5
Product is good but delivery is unnecessarily long
Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected, but we are a French company and are located in Bordeaux. We are happy to see that you like your order. Have a nice day, Elise, Petit-Fernand
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Luisella M.
Rating: 3 out of 5
Satisfied with the product, a little less satisfied with the delivery time
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Response from Petit-Fernand
Buongirno Luisella, We sincerely thank you for your feedback and for sharing your experience with us. We are glad to hear that you are satisfied with the product. However, we are sorry to learn that the delivery time did not meet your expectations. We are constantly striving to improve our service and will take your report into consideration to optimize our processes. We thank you again for your support and hope to serve you again in the future. Clare, Petit-Fernand
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Elena R.
Rating: 4 out of 5
I have already purchased and they have nice labels but very distressed customer service who gave me feedback about three days after I wrote in that I did not receive them. They probably had a sales boom in September. They immediately proceeded with the refund. Recommendation.
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PALA V.
Rating: 4 out of 5
The company should improve the delivery time! In my case they were a little long!
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