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L
Rating: 4 out of 5
Good and punctual service
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersN
Rating: 4 out of 5
They are very good, I love the color and the definition although sometimes the letters come to me larger and sometimes smaller!
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A
Rating: 4 out of 5
As I expected, but I can't confirm that they are durable because I haven't tried them yet.
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L
Rating: 4 out of 5
Beautiful labels Simply the price a bit high for few labels
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P
Rating: 4 out of 5
I love to call on you
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C
Rating: 4 out of 5
This is the third time I buy and I am always very happy, the labels are very good, the stamp too, just the bottle where I am disappointed because the first name has completely worn off from washing ...
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Response from Petit-Fernand
Hello Cassandra,
Thank you very much for your positive feedback and for your loyalty to C-MonEtiquette! We are delighted that you are satisfied with our labels and your stamp. However, we are sorry to learn that the bottle does not meet your expectations. Your comment is valuable, and we will review it to improve the quality of our products. Please do not hesitate to contact us if you need assistance.
Camille C-MonEtiquette
Thank you very much for your positive feedback and for your loyalty to C-MonEtiquette! We are delighted that you are satisfied with our labels and your stamp. However, we are sorry to learn that the bottle does not meet your expectations. Your comment is valuable, and we will review it to improve the quality of our products. Please do not hesitate to contact us if you need assistance.
Camille C-MonEtiquette
T
Rating: 4 out of 5
Very practical and aesthetic
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A
Rating: 4 out of 5
Pretty labels. Impeccable customer service. Thank you again.
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B
Rating: 3 out of 5
Writing format too large I am disappointed
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Response from Petit-Fernand
Dear Bernadette,
Thank you for taking the time to share your feedback on our site. We are sorry to learn that the writing format does not meet your expectations. Your comment is valuable and we will take it into account to improve the experience of our users. Please feel free to share any other suggestions.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback on our site. We are sorry to learn that the writing format does not meet your expectations. Your comment is valuable and we will take it into account to improve the experience of our users. Please feel free to share any other suggestions.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 3 out of 5
It's a pity that there is no peach color for my daughter's water bottle, now the bottles are mismatched...
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Response from Petit-Fernand
Hello Audrey,
Thank you for your feedback. We understand your disappointment regarding the absence of the peach color for your daughter's water bottle. Your comment is valuable and we will take it into account for future options.
We hope you will find satisfaction with our other products.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback. We understand your disappointment regarding the absence of the peach color for your daughter's water bottle. Your comment is valuable and we will take it into account for future options.
We hope you will find satisfaction with our other products.
Have a nice day,
Camille C-MonEtiquette
D
Rating: 3 out of 5
The water bottles are nice, however, 2 days after receipt, the label with my daughter's name is already peeling off!
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Response from Petit-Fernand
Dear Domitille,
Thank you for taking the time to share your experience with our site C-Monetiquette. We are sorry to hear that the label on your water bottle did not hold up as expected, and we will pass your feedback to our team to improve the quality of our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience with our site C-Monetiquette. We are sorry to hear that the label on your water bottle did not hold up as expected, and we will pass your feedback to our team to improve the quality of our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
S
Rating: 3 out of 5
I am happy with the water bottles but the cups are leaking everywhere, I am very disappointed, if I had known I would have only taken water bottles
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Response from Petit-Fernand
Hello Séverine,
Thank you for your feedback and we are delighted that you are satisfied with our water bottles. We are sorry to hear that you encountered problems with the cups. Your opinion is valuable to us! We invite you to contact our customer service if needed :)
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are delighted that you are satisfied with our water bottles. We are sorry to hear that you encountered problems with the cups. Your opinion is valuable to us! We invite you to contact our customer service if needed :)
Have a nice day,
Camille C-MonEtiquette
M
Rating: 4 out of 5
The typography I had been using since my first purchase (which I liked a lot) has been replaced but the service is still very good.
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Response from Petit-Fernand
Hello Marianne,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with our service. We take note of your comment regarding typography and will do our best to continue providing you with a pleasant experience.
Best regards,
The C-Monetiquette team
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with our service. We take note of your comment regarding typography and will do our best to continue providing you with a pleasant experience.
Best regards,
The C-Monetiquette team
C
Rating: 4 out of 5
Serious quick nickel
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M
Rating: 4 out of 5
I love the labels, but the package arrived open, as if one of the carriers had opened the package at some point thinking it contained money or something of value.
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N
Rating: 4 out of 5
Very well thank you
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M
Rating: 3 out of 5
I would have thought the design a bit bigger...
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Response from Petit-Fernand
Hello Michel,
Thank you for your feedback on our site. We appreciate your comments and take into account your suggestion regarding the size of the designs. Your opinion helps us improve our service. Please feel free to reach out to us if you have any other remarks.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback on our site. We appreciate your comments and take into account your suggestion regarding the size of the designs. Your opinion helps us improve our service. Please feel free to reach out to us if you have any other remarks.
Have a nice day,
Camille C-MonEtiquette
I
Rating: 4 out of 5
Beautiful bag! My little girl is so happy!!
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A
Rating: 4 out of 5
Very nice label and it sticks well on the labels.
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F
Rating: 4 out of 5
The site is good.
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E
Rating: 4 out of 5
Longer delivery than expected. It is stated that the parchment paper is provided and we did not receive it...
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D
Rating: 4 out of 5
The quality of the doll has deteriorated: it fell apart when opened for the first time. The labels are, as always, top-notch!
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Response from Petit-Fernand
Thank you very much for your feedback, Donika. We are sorry to hear that the quality of the pencil case did not meet your expectations. We appreciate your feedback on the labels and will take your comment on the quality of the pencil case seriously to further improve our products.
B
Rating: 3 out of 5
The label booklet was not properly bound.
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Response from Petit-Fernand
Hello Bastien,
Thank you for taking the time to share your opinion on our site. We are sorry to hear that the label booklet was not properly bound. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly if needed.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion on our site. We are sorry to hear that the label booklet was not properly bound. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly if needed.
Have a nice day,
Camille C-MonEtiquette
V
Rating: 4 out of 5
Beautiful. A bit high price for very simple stickers.
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Response from Petit-Fernand
Dear Lou Yasmin,
Thank you for your feedback and for the 4-star rating. We are glad that you appreciated the beauty of our products. We understand your comments regarding the price and we want to emphasize that each sticker is made with high-quality materials and unique design. We hope to see you again soon at Petit-Fernand!
Best regards,
The Petit-Fernand team
Thank you for your feedback and for the 4-star rating. We are glad that you appreciated the beauty of our products. We understand your comments regarding the price and we want to emphasize that each sticker is made with high-quality materials and unique design. We hope to see you again soon at Petit-Fernand!
Best regards,
The Petit-Fernand team
P
Rating: 4 out of 5
Respond to my expectations only drawbacks I didn't have the paper to protect the label when ironing it but I took baking paper and it worked very well
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A
Rating: 4 out of 5
The labels are very beautiful and conform to the order, but they were damaged upon delivery :’(
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L
Rating: 3 out of 5
Few layout choices and really too expensive.
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Response from Petit-Fernand
Hello Leila,
Thank you for taking the time to share your feedback. We are sorry to hear that you found our selection of layouts limited and our prices too high. Your feedback is valuable and will help us improve our offering. Please feel free to share your suggestions, as your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that you found our selection of layouts limited and our prices too high. Your feedback is valuable and will help us improve our offering. Please feel free to share your suggestions, as your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
H
Rating: 4 out of 5
I am happy but the paper for the fabric labels was missing, it's a shame
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C
Rating: 4 out of 5
Very beautiful creations, happy to order from you, my son is delighted with these labels.
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A
Rating: 3 out of 5
I did not receive the labels on the scheduled date but a week later. My daughter had already left for camp.
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S
Rating: 4 out of 5
I had not received an email to tell me that my order had arrived but very happy with the product
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Response from Petit-Fernand
Hello Sara,
Thank you very much for your feedback and for this rating of 4/5! We are delighted to hear that you are satisfied with your product. We apologize for the lack of communication regarding the delivery and will take your comment into account to improve our service.
Please feel free to reach out to us if you have any other questions or suggestions.
Best regards,
The C-Monetiquette team
Thank you very much for your feedback and for this rating of 4/5! We are delighted to hear that you are satisfied with your product. We apologize for the lack of communication regarding the delivery and will take your comment into account to improve our service.
Please feel free to reach out to us if you have any other questions or suggestions.
Best regards,
The C-Monetiquette team
T
Rating: 4 out of 5
Good product
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W
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
In line with my expectations.
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S
Rating: 4 out of 5
I couldn't use them because I made a mistake on a letter of the last name! So we didn't even use them.
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V
Rating: 4 out of 5
The first order never arrived, customer service offered a refund or a replacement of the order, I chose the replacement hoping to receive it soon but it took a while...almost 1 month of waiting from the first order to receipt, a bit too much for adhesive labels. Compared to the order made about 1.5 years ago, I am less satisfied with the design, the writing is too large and the choice of font colors is rather limited. The quality seems good, I hope it's the same as the old order (after 1.5 years with frequent washes and dryers, the labels are still well attached).
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Response from Petit-Fernand
Dear Yulia,
Thank you for sharing your experience with us. We are sorry to learn that your first order did not arrive and that the replacement took longer than expected. We apologize for the inconvenience and appreciate your patience.
We are glad that the quality of the labels was satisfactory and hope that it continues to be so. We take note of your comments regarding the design and variety of colors, as customer feedback is essential for improving our products.
Thank you again for your support and we hope to serve you better in the future.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience with us. We are sorry to learn that your first order did not arrive and that the replacement took longer than expected. We apologize for the inconvenience and appreciate your patience.
We are glad that the quality of the labels was satisfactory and hope that it continues to be so. We take note of your comments regarding the design and variety of colors, as customer feedback is essential for improving our products.
Thank you again for your support and we hope to serve you better in the future.
Best regards,
The Petit-Fernand team
C
Rating: 4 out of 5
The labels are nice but I gave 2 series to different names as gifts and I received them in the same notebook!!! That's why I'm not happy.
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C
Rating: 4 out of 5
Very good and very happy
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N
Rating: 4 out of 5
Good quality LABEL. Bottle with a nice and lightweight design. However, the prices remain high for this.
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M
Rating: 4 out of 5
Simple, effective and fast
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