The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
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Manuela G.
Rating: 4 out of 5
I had a problem with the delivery that never arrived, and the company gave me the opportunity to get a new order without paying
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Maria
Rating: 4 out of 5
Order took longer than expected
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Esther
Rating: 4 out of 5
The stickers are fantastic.
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Adeline B.
Rating: 3 out of 5
1st order not received. Call to after-sales service. They send me back a batch of labels...which takes 1 week to arrive...SMS chronopost not received...label put on, 1st wash...label taken off....
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Response from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
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Riccardo P.
Rating: 4 out of 5
Perfect type as always
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Vanessa M.
Rating: 3 out of 5
Good reception of the 2nd order! Satisfied, the colors are nice and the writing is easy to read... For the 1st order, it's a flop!... never received my order...
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Response from Petit-Fernand
Hello, Thank you very much for your email. Please do not hesitate to contact our customer service department so that we can help you with the order you did not receive. We hope the second order gives you complete satisfaction. Have a nice day, Elise, C-MonEtiquette
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Mylene
Rating: 4 out of 5
Fast, accurate delivery
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Marie-Odette
Rating: 4 out of 5
Good iron-on labels for clothes. Easy to install and dryer safe! The shoe labels are practical. Object labels don't hold up so well, though.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Please do not hesitate to contact us. Good day, Elise, C-MonEtiquette
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Eliana
Rating: 4 out of 5
Water bottles, lunch boxes and mugs with great colors and designs. One of the personalized mugs arrived broken...Courteous customer service, answered my email right away and a new mug was shipped to me in a quick time. I also purchased adhesive labels for school supplies and clothing--satisfied, only downside not being able to stick the adhesive labels directly on clothing.
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Elizabeth
Rating: 4 out of 5
Great stickers for shoes. Adhere really well.
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Sara S.
Rating: 4 out of 5
Water bottle with straw in soft colors, very nice, easy to use for the puppies at home, the quality of the materials seems very good although after a month of use and frequent washing the graphics are already starting to lose pieces. My 3 year old son really likes his water bottle! Customer service from the quick response and fully satisfactory. would recommend the product, to improve perhaps the application of the designs
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PASCAL M.
Rating: 4 out of 5
Order and deadline met
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Berrin O.
Rating: 3 out of 5
I like the concepts of water bottles and design however after using bottles, one of my kids came from school and said it smells metal and the taste of water was different. I checked it and my kid was right. It smells unpleasantly and the taste of the water inside seemed different from fresh water. Unfortunately, since then, my kids stopped using bottles.. shame, I was so excited these bottles to arrive and hopeful about the quality. To be honest, I am slightly disappointed and gutted as even the delivery costed me a lot. I am happy with the labels though. They are nice and good qualities .
Response from Petit-Fernand
Hello, I am very sorry to hear that the quality of our product was unsatisfactory. We have just contacted you to find a solution. Have a nice day, Elise, Petit-Fernand
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Ferretti S.
Rating: 3 out of 5
products arrived in eleven days, just in time to be used
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Response from Petit-Fernand
Dear Serena, We are sorry that the delivery time did not meet your expectations. We are committed to continuously improving our service. We thank you for your feedback. Chiara, Petit-Fernand
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Elvira
Rating: 3 out of 5
They arrived very late the courier service very bad
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Response from Petit-Fernand
Hello Elvira, Thank you for your message. We are sorry for this delivery delay but we hope you like our products. Good day, Camille Petit-Fernand
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Audrey M.
Rating: 4 out of 5
The quality of the products is good Fast and timely delivery
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Ev
Rating: 4 out of 5
Super quality After several passes through the machine, the label is impeccable.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Degeorges
Rating: 4 out of 5
Nice personalized gourd, but a little too expensive.
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Response from Petit-Fernand
Hello , Thank you very much for your kind feedback ! ?? We regularly have special offers on our website. Have a nice day, Elise, C-MonEtiquette
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Elena
Rating: 3 out of 5
It took a long time to arrive
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Response from Petit-Fernand
Good morning Elena, We are sorry to hear that the carrier took a long time to deliver your order. We hope that as far as the products are concerned, everything is to your liking :) Good morning, Camille Petit-Fernand
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Sophie
Rating: 4 out of 5
Quality product Fast delivery
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
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Tequilla H.
Rating: 3 out of 5
There just ok wouldn't say there great the ends start to flick up on the end once washed etc
Response from Petit-Fernand
Hello, I am very sorry to hear that the quality of our product was unsatisfactory. We have just contacted you to find a solution. Have a nice day, Elise, Petit-Fernand
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Emanuela
Rating: 4 out of 5
Very good material. Very nice graphics. Fast delivery time. Satisfied, as always!
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Shelley B.
Rating: 4 out of 5
Fantastic labels just took a while to come.
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Baldaccini C.
Rating: 4 out of 5
Efficient and responsive customer service.
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Membre P.
Rating: 4 out of 5
Great, despite the high price.
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Response from Petit-Fernand
Thank you for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We regularly have special offers on our website. Have a nice day, Elise, C-MonEtiquette
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Utilisateur
Rating: 3 out of 5
Really expensive. Printing of extra drawings unnecessary and not environmentally friendly... The rest is fine.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We'd love to hear more about your opinion of our products. Please don't hesitate to send us your comments, which are essential for our teams. Have a nice day, Elise, C-MonEtiquette
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Sara
Rating: 4 out of 5
The products are of excellent quality and have beautiful, colorful, fun designs! Whether it's a water bottle, a snack holder, a book label, they are all unique, authentic, and custom-made-beautiful for kids! But also for adults! In addition, the customer service is kind, prompt and helpful. Really a great satisfaction every time, congratulations!
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LW
Rating: 4 out of 5
Satisfied overall.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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superconsole
Rating: 4 out of 5
Great patterns and sizes. A little slow on shipping
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Karla P.
Rating: 4 out of 5
Easy process Affordable Came in good time. Only downside is the writing is really tiny
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Stephanie C.
Rating: 4 out of 5
Parcel was delayed in arriving, swift and polite customer service- a new set was sent out immediately. Great quality, great value- will be purchasing again.
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Guest
Rating: 4 out of 5
The product is as I expected. I only had a small misunderstanding with the delivery time, so the product arrived a little late, but this was the fault of the Italian postal service and not the manufacturer.
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Cliente
Rating: 4 out of 5
the customization of the items on the site is super simple and versatile, cute product pack (cotton pouch), and i appreciated the surprise of the stickers included in the shipment. i don't give five stars only because the shipping was slightly slower than expected, but there was no problem
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Megane
Rating: 4 out of 5
Overall satisfied, I do not understand the old labels glued very well and those of my last order, half comes off at the first wash ... (yet the same technique for fusing and the same detergent, etc.) It's a shame to have to do it several times.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted that you are happy with your order. Please do not hesitate to contact us so that we can offer you a solution. Good day, Elise, C-MonEtiquette
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Brunengo E.
Rating: 4 out of 5
Since the order did not arrive on time, the seller immediately took action to prepare the product again and send it back free of charge
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Enne
Rating: 4 out of 5
I have been using these labels since first grade, now my daughter is in fifth grade. In the last two years the quality has deteriorated. Unfortunately, the printing material is no longer of very good quality. I am sorry, continue to be my choice. But the products two years ago were the best. Today I would unfortunately not say the same.
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Silvia S.
Rating: 3 out of 5
Order placed August 28 and received September 18.
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Response from Petit-Fernand
Good morning Silvia, We are very sorry for the delay in the delivery of your order. Unfortunately, mail delays are beyond our control, and we understand how frustrating this can be. To accommodate the situation, we have already sent you a new order at our expense. We are always here to assist you and will do our best to avoid inconvenience in the future. Thank you for your understanding. Clare, Petit-Fernand
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leila
Rating: 3 out of 5
Good, except that it's a shame not to specify on the site that you need an iron.
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Response from Petit-Fernand
Hello, Thank you for your feedback. This is well mentioned on our website as follows: "Identifying and marking your child's belongings will no longer be an ordeal thanks to our iron-on labels, labels that can be ironed and stuck on in 8 seconds!" Have a nice day, Elise, C-MonEtiquette
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Elisa T.
Rating: 4 out of 5
delay due to stock shortage after the order was placed but everything was back in order
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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