The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The thermo-adhesive labels peel off after the 1st wash, I find that very limited, the ones I took last year still stick to the clothes I find that a bit limited...
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Response from Petit-Fernand
Hello, I've just contacted you to discuss the problem you've encountered with the iron-on labels. It is indeed unfortunate that these labels do not meet your expectations and peel off after washing. All the best, The C-MonEtiquette team
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Mr U.
Rating: 3 out of 5
They came off in wash and became very sticky but the picture is good washed in cold too
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Marine Dumand
Rating: 3 out of 5
The work and the workplace itself are very pleasant. The only downside is one of the managers. I don't know if the supervisors have any management training, but as an employee you get the feeling that they don't. You can feel it in the way they talk and manage the team. You can feel it in the way they talk and manage the team. Phrases like "I'm disappointed in you", "If your knee really hurt, you wouldn't be able to walk, so that's no reason not to come", "Since you're only pretending to work" can't come from the mouth of a superior. A manager is supposed to give feedback by showing the right way of doing things and explaining why other ways of doing things are not the right ones. All this without letting emotions speak for themselves, because the human element should be at the center, not the emotional. These behaviors have driven people away, and I've thought about it myself. I understand that a company that operates on a seasonal basis, and therefore with a fast-moving team, prefers to keep supervisors who know the work and are involved, but that can't excuse these behaviors, and in any case it can only harm the company in the long term (in my humble opinion).
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LA
Rating: 4 out of 5
Very good product and fast delivery.
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lindsayD
Rating: 4 out of 5
very good quality very good quality of the labels but a little difficult to cut out and peel off to put on the clothes otherwise nothing to say wash-wise it doesn't move
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Khadi
Rating: 3 out of 5
I used to use another brand, but I wanted to try this one and unfortunately I'm very disappointed. After the 1st wash at 30°C, the labels were already peeling off, even though I had followed the instructions carefully...
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Response from Petit-Fernand
Hello, We have received your message and would like to assure you that one of our operators is currently processing your request with all due attention. We fully understand your situation and are doing everything in our power to find a solution that will meet your expectations. Thank you for your patience and understanding. We hope to be able to resolve this problem satisfactorily as soon as possible. The C-MonEtiquette team
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Marion IDIER
Rating: 3 out of 5
The backpack is not suitable for toddlers. It's written for ages 3 and up, but I'm looking for a more suitable one.
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Response from Petit-Fernand
Hello, Thank you for your feedback regarding the backpack. We're sorry to hear that it doesn't meet your expectations in terms of adaptability for toddlers. We have indeed indicated that the backpack is recommended from the age of 3, but we understand that each child has specific needs. Thank you again for your comments and understanding. The C-MonEtiquette team
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Michela
Rating: 3 out of 5
Then considering the misunderstandings there were, with the failure to send the personalized bag and the name on the water bottle ruined only after one day, and the immediate resolution provided by petit Fernand I can say that I am quite satisfied with the service.
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Response from Petit-Fernand
Dear Michela, Thank you for your comment and for your understanding regarding the misunderstandings that occurred. We are glad to know that despite the initial difficulties, the resolution provided by Petit Fernand helped to meet your expectations. Your satisfaction is paramount to us and we are constantly striving to improve our service. If you have any further needs or questions, please do not hesitate to contact us. See you soon, Chiara, Petit-Fernand
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FRANCINE FREYBERGER
Rating: 4 out of 5
Good quality
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Astrid Sambou
Rating: 3 out of 5
Unstuck on 1st wash when washed at 30 and on short cycle
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Response from Petit-Fernand
Hello, I'm sorry to hear that you've had problems with the labels. We will contact you directly to understand what happened and find a solution. Thank you for your patience and understanding. The C-MonEtiquette team
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Kadidiatou TRAORE
Rating: 4 out of 5
Happy with my order
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Jade
Rating: 3 out of 5
Perfect, next time I'll add the name next to it.
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Response from Petit-Fernand
Hello, Thank you for your feedback! We are delighted that you are satisfied with your order. Good day, The C-MonEtiquette team
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Sokette
Rating: 3 out of 5
Ordered iron-on labels, very disappointed, after two washes, half of them have already peeled off... even though I followed the instructions to the letter.
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Response from Petit-Fernand
Hello, We are sorry to hear that the labels are not holding. This is totally abnormal. In order to better understand what could have happened, could you please send us photos of the labels concerned to [email protected]? We will be happy to help you find a solution to this problem. Thank you for your feedback.
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customer
Rating: 4 out of 5
Nickel the ironing the label remains always readable thank you for the directions for use it is my second purchase with the episode of back to school for each child in my family
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Maeva B
Rating: 3 out of 5
I find it very practical, I love the different labels. The booklet system is also very well done. Honestly, everything is good and the shipping is fast too. But I find that the labels don't hold on certain garments like jeans and certain materials. I'm a bit disappointed, I have a dozen that didn't last two weeks, so I'm going to have to recommend some. It bugs me because it's for my twins who are in kindergarten, I really like the labels. Do you have a buffer system?
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Response from Petit-Fernand
Hello, I'm delighted that you find the labels practical and that you like the booklet system and the fast delivery. I'm sorry to hear that some of the labels don't fit on certain garments, especially jeans. I've just contacted you privately about your labels. All the best, The C-MonEtiquette team
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CHINIARD JEAN LOUIS PATRICK
Rating: 4 out of 5
The products are of quality but the delivery is a problem: same delivery times (2 to 4 days) free if delivered at home but paying delivered at the post office!!!! Find the error!
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Beth
Rating: 4 out of 5
Unfortunately I had the wrong order delivered. This was dealt with quickly and the correct labels where delivered promptly.
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Bouboucam
Rating: 4 out of 5
Customizable labels to appeal to children, easy to use, fair price.
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Angélique FAURON
Rating: 4 out of 5
Fast shipping, handy label booklet
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Coly
Rating: 4 out of 5
I am satisfied with my order. Efficient for clothes as well as shoes. I recommend it.
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Clara VIEIL
Rating: 3 out of 5
The site is very good and delivery very fast. On the other hand, I find that the labels do not peel off easily from the backing and are damaged before being used.
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Response from Petit-Fernand
Hello, Thank you for your positive comments about our site and the speed of delivery. I'm sorry to hear that you encountered problems with the labels. We will contact you directly to understand what happened and find a solution to this incident. Thank you for your patience and understanding. The C-MonEtiquette team
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DANIELA
Rating: 4 out of 5
I would have put 5 stars if it weren't for the problem with the custom water bottle. Let me explain. I purchased this custom water bottle which arrived on time. Upon opening the package, I noticed right away a bulge to one of the designs that already from the first wash (by hand and with a soft sponge) was more ruined. In a short time the other designs were also ruined. Customer service, however, was prompt and very kind and refunded me apologizing for the inconvenience since there was a problem from the beginning. Other than that the water bottle is beautiful and easy to use. Regardless I recommend the product. I put 4 stars only for this small problem but otherwise I can't complain!
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Stephanie BOUZOUMA
Rating: 4 out of 5
This is my first order and I was pleasantly surprised; the finish is identical to what I ordered; the notebook format is very practical and delivery is very fast.
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BILOCQ NOEL
Rating: 4 out of 5
Fast order processing and follow-up
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Nadine
Rating: 4 out of 5
The shipping really took forever ^^
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Response from Petit-Fernand
Hello, thank you for your review. Your order was delivered to you within four days of dispatch. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Kez
Rating: 4 out of 5
So far so good they've stayed stuck on really well even been in washer and dryer and still stayed on I will buy more nxt year .
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Ellie N.
Rating: 3 out of 5
Nice looking labels and good delivery. However after one wash the stickers came off my sons school Tops. Not had this problem from other label companies before.
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Kaley L.
Rating: 3 out of 5
Took way to long to get to me over 2 weeks, product nice as always but delivery way to long
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Lea
Rating: 3 out of 5
The snack box isn't easy for kids to open and isn't watertight. The gourd leaked! You have to be very careful. Promotional codes don't work... The labels are fine.
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Samantha Pilet
Rating: 4 out of 5
Easy-to-use site, fast delivery, attractive labels. Now it remains to be seen how long it will last!
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Elizabeth
Rating: 4 out of 5
Beautiful product but not convinced they are going to work long term. First wash already lost a couple of labels
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Corine BAMBELA LUNZOLO
Rating: 4 out of 5
Customer care and follow-up
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Marie Laure
Rating: 3 out of 5
Hello my negative opinion does not concern the products but rather the delivery, it is written between 2 and 4 working days concerning me one passed the 7 days and unfortunately I counted on this delivery. And the delivery tracking was also catastrophic, it said parcel delivered when it was not.
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corinne enjalbert
Rating: 4 out of 5
I've been ordering labels from this site for 6 years now, and they're always so high quality, they don't peel off.
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FATMA D
Rating: 4 out of 5
Fast ordering on the site, choice of colors and motifs, and calligraphy. Price a little high for the quantity. Fast delivery.
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Celine Bongain
Rating: 4 out of 5
Easy to customize, fast shipping
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cliente
Rating: 4 out of 5
Products conform to the Visual and quality great even after several machine washes and price not excessive Large choice of pattern and color
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Nathalie Mast
Rating: 4 out of 5
Very satisfied
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benoit
Rating: 4 out of 5
Very good products but long delivery
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Stephane MARIE
Rating: 4 out of 5
Very good product
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