Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 907 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 3 and 4 stars

Reset filters
E
Emeline
Rating: 3 out of 5
I've been ordering for many years, but this year I'm disappointed. I had taken a flower model for my daughter. But the design remains on the backing and not on the label. too bad! Otherwise the quality is good
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your feedback and loyalty over the years. We're sorry to hear that you encountered a problem with the labels this year. To help us better understand the incident and find a solution, could you please email us photos of the problem? The C-MonEtiquette team
Q
Quelqu'un
Rating: 4 out of 5
Fast shipping Lots of choice Could be a bit cheaper - : 1 delivery error with partial refund but fast.
Translated reviews
P
PIGEON Mylène
Rating: 4 out of 5
Fast shipping . labels conform to the order on the site.very good quality self-adhesive labels stick well to clothes even after machine washing TOP
Translated reviews
A
Anaelle
Rating: 3 out of 5
I'm not very happy with the quality of the labels and the fact that there are labels for clothes and objects. I usually buy from a competitor and we can all put them on fabric.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. We are sorry to hear that you are not entirely satisfied with the quality of the labels. We have chosen to separate labels for clothing and for objects in order to better meet the specific needs of each use. The C-MonEtiquette team
J
Joanna
Rating: 4 out of 5
Never delivered! Edit: quick refund with no worries
Translated reviews
Response from Petit-Fernand
Hello, We're very sorry for the inconvenience you've experienced with your order. Please be assured that we have already refunded your purchase in full, as indicated in our previous correspondence. We understand your frustration with delivery times, but unfortunately this is beyond our control. The C-MonEtiquette team
C
client(e)
Rating: 4 out of 5
Nice product, the labels are high-quality, wash-resistant and the design is attractive. The only drawback is that the iron-on labels come off a little when in use. But they're easy to put back on. What disappointed me was that they were sent in a classic paper envelope, and on the day they were delivered, it was raining heavily. Part of the notebook was warped. The labels weren't too badly damaged, but it's a shame for a product like this not to have protection.
Translated reviews
S
SR
Rating: 3 out of 5
The delivery time takes too long! It never arrives on time! The goods had already been sent for 2 weeks and once again the stickers didn't arrive on time for the start of school. The stickers are good, therefore 3 stars!
Translated reviews
Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. ?? Our delivery times are longer as we are a French company. Please refer to our terms and conditions for our delivery times. However, we are pleased that you like your order. ? Have a nice day, Elise, EsIstMeins
A
Ada M.
Rating: 3 out of 5
I love this stickers and use them every year for my kids school uniforms and school tools but this time stickers looks like not good cutted taking off from the paper is so difficult. I never had this problem before. So nit very happy either the last stickers .
Response from Petit-Fernand
Hello Ada, So sorry about this quality issue. We have sent a new batch of labels into production for you as a replacement, and hope you receive them soon. Have a wonderful day!
C
Claire
Rating: 3 out of 5
Quite disappointed by the labels to stick on clothes. They are very, very difficult to detach from the notebook and are systematically damaged. Otherwise, the iron-on ones and the ones for shoes are pretty good.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with the stick-on labels. It's important to us that our products are easy to use and meet your expectations. We'll pass this comment on to our team to improve the quality of our labels. In the meantime, please do not hesitate to contact us with photos so that we can analyze the incident from our side. Have a nice day, The C-MonEtiquette team
A
Anna D.
Rating: 4 out of 5
Top labels! To be improved the shipping service.
Translated reviews
D
Danielle
Rating: 3 out of 5
Fast service. Expensive stickers. The print is high quality but Already two of the stickers have come off in the wash.
Response from Petit-Fernand
Hello Danielle, We're so sorry to hear about this issue with quality. The labels are made to withstand many cycles in the washing machine, and shouldn't come off so quickly. We have sent a new batch into production for you. Have a wonderful day!
L
Laura
Rating: 4 out of 5
Nice and fast
Translated reviews
O
O.R.
Rating: 3 out of 5
I like the name stickers and the quality is also good. Unfortunately the delivery was a disaster. I waited almost 1 month for the delivery, therefore only 3 stars.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. ?? Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
S
Seda S.
Rating: 3 out of 5
Delivery took quite a long time, approx. 11 days. The quality is good, but the name stickers are difficult to remove, which can be quite annoying if you have to stick a lot of things on.
Translated reviews
Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. ?? Unfortunately, we have no control over the postal service. We wrote to you yesterday about the labels and look forward to your reply. Have a nice day, Elise, EsIstMeins
Z
Zouzou
Rating: 3 out of 5
Very pretty item, but it's a shame that the personalization is glued paper and not engraved.
Translated reviews
Response from Petit-Fernand
Hello, We're delighted you liked the article, but we're sorry to hear that the personalization didn't meet your expectations. The C-MonEtiquette team
V
Vanessa RODRIGUEZ
Rating: 3 out of 5
Normal labels expensive for the number. No better quality than the ones you find in stores. They should be cheaper than the ones we use for clothes.
Translated reviews
Response from Petit-Fernand
Hello, We are sorry that the labels do not meet your expectations in terms of quality and value for money. We try to ensure that our products offer the best possible value for money. Your feedback is valuable and will be taken into account to improve our offers. The C-MonEtiquette team
T
Thiongane Doulal
Rating: 4 out of 5
I have been ordering labels for clothes for a few years now and I have no regrets! Even after machine washing, they remain intact. A 1st for object labels (pens, pencils etc...) it doesn't come off.
Translated reviews
A
Audrey Valois
Rating: 4 out of 5
Fast delivery
Translated reviews
D
Damien M
Rating: 4 out of 5
Fast and efficient. Compliant labels.
Translated reviews
M
MORTEAU
Rating: 4 out of 5
I placed my first order on this site. It's easy enough to personalize your labels online. Prices are reasonable and delivery fast. I'd recommend it.
Translated reviews
C
Capucine Gvnd
Rating: 3 out of 5
Quick printing and shipping. Unfortunately part of my order was missing, but it was quickly reshipped to me. However, I also received someone else's order. I think it would be a good idea to pay more attention to checking orders before they are dispatched.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. We're sorry to hear that you're not entirely satisfied with the quality of our labels and the distinction between garment and object labels. We are always striving to improve our products and your feedback is invaluable in helping us to do so. The C-MonEtiquette team
M
Marjorie FLILISSA
Rating: 3 out of 5
The gourd is very pretty, but the drawings don't hold, and after a week of schooling you can already see the missing parts.
Translated reviews
Response from Petit-Fernand
Hello, We're delighted that you find the gourd pretty, but we're sorry to hear that the designs aren't holding up well. We invite you to send us photos of the degraded designs by email so that we can examine the problem more closely and find a solution. Your satisfaction is important to us, and we want to resolve this problem as quickly as possible. The C-MonEtiquette team
L
lb77350
Rating: 4 out of 5
Very pretty labels, but self-adhesive clothing labels don't wash well.
Translated reviews
B
Bisou
Rating: 4 out of 5
Top labels
Translated reviews
L
Luminita
Rating: 4 out of 5
I have been ordering from c-mon étiquette for years. I am satisfied. Standard delivery takes about a week, but otherwise it's not bad. Maybe try to add some logos for bigger ones like gymnastics or Disney characters.
Translated reviews
L
Lucrèce Dejean
Rating: 4 out of 5
This is my second order, and I'm delighted. Fast delivery "I'm from Belgium" labels are really good no worries.
Translated reviews
D
DEBORAH PAPINI
Rating: 4 out of 5
Very good! Nice colored labels delivered on time, perfect I recommend
Translated reviews
I
Isabelle Roulin
Rating: 4 out of 5
Very good Fast delivery
Translated reviews
M
Mathilde Barbe
Rating: 3 out of 5
Unfortunately, one of the bottles is leaking
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that one of your bottles is leaking. This is not normal and we understand your disappointment. In order to solve this problem quickly, we invite you to contact us by e-mail with photos of the faulty bottle, or by telephone. This will enable us to analyze the incident and offer you a suitable solution. The C-MonEtiquette team
M
manel
Rating: 4 out of 5
Easy label configuration, fast shipping. I just regret that there are too many iron-on labels compared to stick-on labels for clothing.
Translated reviews
M
MrsCoope
Rating: 3 out of 5
i had to chase the order has i hadn't received it. they order them came through very quicly
Response from Petit-Fernand
Hello Jane, We are sincerely sorry for this issue with the postal services, and hope that your exchanges with customer service allowed you to get the fix you were looking for. Have a wonderful day!
E
Estelle Darragon
Rating: 4 out of 5
The labels correspond to the presentation on the site and are of good quality. Fast shipping
Translated reviews
M
madou
Rating: 3 out of 5
I'm disappointed by the size of the lettering, which is too small on the square labels and doesn't match what the visual suggests.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that the size of the writing on the square labels doesn't match your expectations. We understand that this can be disappointing. We will pass on your comment to our team to ensure that the visuals better reflect the products. The C-MonEtiquette team
L
Louise E.
Rating: 3 out of 5
The designs are great! But the stickers are so hard to get off the sheet. Great once in the clothes
Response from Petit-Fernand
Hello Louise, So sorry about this quality issue. We have sent a new batch of labels into production for you as a replacement, and hope you receive them soon. Have a wonderful day!
C
Chantal MICHEL
Rating: 4 out of 5
Customer service is responsive. I hadn't received my order and they offered to send it back to me at no extra cost. In the end, I didn't need a new shipment.
Translated reviews
A
Adeline Blanchard
Rating: 4 out of 5
Good quality labels. They are very pretty and stick well to objects and/or clothing.
Translated reviews
E
elodie
Rating: 3 out of 5
Great products! a must-have for kids Too bad that for my last order the delivery time indicated was not respected, receiving the labels after the start of the school year is not ideal.
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your compliments on our products! We are delighted that you find them essential for your children. We are sorry that the delivery time of your last order was not respected and that this had an impact on your experience. We fully understand that receiving labels after the start of the school year is not ideal. The C-MonEtiquette team
C
cam
Rating: 3 out of 5
too long to receive
Translated reviews
Response from Petit-Fernand
Hello, We're sorry that it took too long to receive your order. Generally, our deliveries take between 3 and 8 working days. We understand that it can be frustrating when delivery times are exceeded. Thank you for your understanding. The C-MonEtiquette team
A
Aline
Rating: 4 out of 5
Happy with the products I received. I had many delivery problems (related to the carrier and not to C my label) they were reactive and returned my order quickly.
Translated reviews
S
Stéphanie H.
Rating: 4 out of 5
The labels are well presented. So good that I didn't take enough and ordered again for my twins.
Translated reviews