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J
Rating: 4 out of 5
Top good quality received quickly See over time if it will last
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 911 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersI
Rating: 4 out of 5
Easy ordering, fast shipping, however I find that unlike other years, peeling off the labels is really tedious.
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B
Rating: 4 out of 5
Labels received quickly, as ordered. Excellent customer service. The only downside is that they didn't stick to all the garments, despite strict adherence to the instructions... shame!
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L
Rating: 4 out of 5
Delivery was very fast. Labels as I expected. The site is easy to use and there is a good choice of colors and logos. I haven't yet had a chance to wash the clothes I stuck the labels on, so I can't say anything about the quality. There were other "summer" stickers that my daughter really liked. I highly recommend them.
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A
Rating: 4 out of 5
The labels are great "but" A bit expensive for labels It's the same price everywhere on the web
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L
Rating: 4 out of 5
Nice labels, nice color, the number ordered is exact, the stickers are also very nice, but I had some trouble removing the labels from the booklet....the plastic film that protects the labels comes off when removing them. Could this be a manufacturing defect....? But I'm still satisfied with my purchase.
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P
Rating: 3 out of 5
I've been using labels from this brand for nearly 5 years now, and for the first time I'm disappointed. It's extremely difficult to peel them off the backing page, the glossy film ends up tearing, the label wrinkles and becomes unwearable. A real shame
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Response from Petit-Fernand
Hello Patricia, Many thanks for your loyalty? We hope that the labels we have sent you are as easy to use as usual. We are sincerely sorry for this cutting incident. Have a nice day, Camille C-MonEtiquette
S
Rating: 4 out of 5
It was easy and intuitive to customize the products I wanted. They arrived in a short time.
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N
Rating: 3 out of 5
Lots of choice, new products, it's great. However, the labels aren't as easy to remove from their backing as they used to be. As a result, they tear a bit, which is very annoying, and it takes a lot longer to stick them on clothes and other objects.
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Response from Petit-Fernand
Hello Nadège, Thank you for your feedback? We are delighted that you like our products. Concerning your labels, our customer service has just contacted you by e-mail. Your labels should not be difficult to remove from their holders. Have a nice day, Camille C-MonEtiquette
C
Rating: 4 out of 5
Quick service and great product
T
Rating: 3 out of 5
The stickers are good. But the shipping takes forever and the customer service is very unfriendly. Therefore 3 stars.
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Response from Petit-Fernand
Hello, thank you for your message. Unfortunately not unfriendly. We have sent you all the information about the status of your order, but we have never received a reply from you. Have a nice day, Elise, EsIstMeins
S
Rating: 4 out of 5
Great labels, met delivery time. Glue seems to hold well, we will see over time
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A
Rating: 4 out of 5
I did not receive my first order worried I contacted customer service who immediately responded to my expectations, in not even a week my second order arrived before the start of the school year.
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N
Rating: 3 out of 5
Disappointed by the engraving, simple stickers!!!!!, too expensive
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Response from Petit-Fernand
Hello Nathalie, Thank you for your feedback. Indeed, our snack and meal boxes are personalized with stickers. The aim is to enable you to change your personalization to suit your children without having to buy the whole product again...? Have a nice day, Camille C-MonEtiquette
C
Rating: 4 out of 5
I'm happy with the labels I received, very practical and beautiful colors.
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E
Rating: 4 out of 5
The goods were delivered well packaged. There was no communication during the ordering process
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Response from Petit-Fernand
Hello, thank you for your comment. Normally you will receive an order confirmation and a shipping confirmation. You can also check spam mails. Have a nice day, Elise, EsIstMeins
L
Rating: 3 out of 5
I'm partly satisfied because the labels stick really well. But I'm really disappointed with the decor! We chose the flowers with my daughter, and in the end there is almost nothing on the label. But the trick that will go in the trash, he has the flowers. Disappointed
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Response from Petit-Fernand
Hello, thank you for your message. We are delighted that the quality of our labels meets your expectations? Regarding the background chosen, we're sorry about the printing defect. Please contact our customer service department with your order number so that we can help you. Have a nice day, Camille C-MonEtiquette
T
Rating: 4 out of 5
I am satisfied with my purchase. The bottles are light, I recommend them.
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L
Rating: 3 out of 5
The product is great but I ordered a huge amount, enough to get my children through the next few years and they have done nothing but relentlessly spam me with emails ever since. They need to do much better targeting with their marketing as I went from really liking the brand to being quite annoyed by them and unlikely to use them again
Response from Petit-Fernand
Hello Lauren, So sorry to hear that you've been getting too many promotional emails. I have asked our marketing department to remove your mail from our newsletter so that you don't get disturbed any longer. Have a wonderful day!
T
Rating: 4 out of 5
The space between the first and last names was very small. The size of the labels for markers or crayons is perfect. I cut the labels in half to optimize the markings for markers and other things...
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M
Rating: 4 out of 5
The site is fun and practical
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C
Rating: 3 out of 5
Nice product, but the design is badly stuck on the boxes and the water bottles with straws leak into the schoolbag.
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Response from Petit-Fernand
Hello, We are very sorry to read your message. Our customer service has just contacted you by email to help you :) Have a nice day, Camille C-MonEtiquette
J
Rating: 4 out of 5
first experience rather satisfying, the finished product is what I expected, but the layout of the product is not very practical. it comes in the form of notebooks, which is not easy when several children want to stick their labels at the same time, moreover sheets not detachable.
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A
Rating: 4 out of 5
I've been ordering for a few years now! Always satisfied, the labels are very pretty and high quality! They resist washing very well! However, for my latest order, I'm a bit disappointed because the clothing labels aren't cut properly, I have trouble removing them from the sheet, I have to cut them with scissors to be able to use them. In itself it's not too bad, it's just a waste of time ... I've also ordered water bottles for my twins, they're so beautiful, they love them as much as I do! The pattern is so pretty (horses and dinosaurs), and they're as quick to unpack as they are to adopt! Thanks ??
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C
Rating: 4 out of 5
The self-adhesive labels are top quality. They hold well, even after washing. I'd like them to be a bit more geared towards a larger pre-teen and teen clientele too (for camps and school it's very practical). And it would be nice to have prices for loyal customers.
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S
Rating: 4 out of 5
I ordered self-adhesive name labels on clothes for my son at nursery. The site is well designed and allows you to quickly create your label and personalize it by seeing the results live. It's quick and easy. The result is very pretty. However, it's not always easy to remove the label from the backing and put it on the garment. What's more, it can only be stuck onto the garment's care label and not directly onto the fabric, which is sometimes problematic or simply impossible. A good solution, but not suitable for all garments. You'll have to use iron-on labels for some garments. But overall I'm satisfied and would order from this site again.
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S
Rating: 4 out of 5
Everything is perfect, I just wish that the labels of several children were in individual notebooks for each name.
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C
Rating: 4 out of 5
Very good and beautiful labels and very fast shipping. However, in the primary kit you need 10/15 extra labels for pens, felt-tips and pencils. As for the rest, I'll have some left over for next year. Thank you for your help.
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A
Rating: 3 out of 5
Clothing label much too small disappointed
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Response from Petit-Fernand
Hello, Thank you for your comment. We specify the dimensions of our products on our website to give you the best possible idea of the final result. We are sorry that our labels are too small for your use. Have a nice day, Camille C-MonEtiquette
E
Rating: 3 out of 5
Exa ta S dlikmkoi
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Response from Petit-Fernand
Hello, Our customer service is available by phone and e-mail to help you if you encounter a problem with your order? Have a nice day, Camille C-MonEtiquette
E
Rating: 4 out of 5
Very fast very pretty
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Q
Rating: 3 out of 5
The delivery time was long but that's out of cmonetiquette's control. We ordered labels for which we are delighted as well as a tartine box which is a little small. If we had to do it over again, we would have gone for a bigger box, as we can only fit one loaf. As for the isothermal flask, it's difficult for our 2.5 year old son to open. It's a bit hard. Perhaps we should review this. Even we have to force it a little.
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Response from Petit-Fernand
Hello, Thank you for your message :) Your feedback is extremely important to us as it allows us to improve. We've just contacted you regarding your cap, which shouldn't be so difficult to use. Have a nice day, Camille C-MonEtiquette
E
Rating: 4 out of 5
Good reception and very happy with the result. A little problem with peeling the labels, which is a bit difficult and gets damaged in the corners, but otherwise very good quality labels.
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T
Rating: 4 out of 5
Hello, during my order I had a problem at the time of payment (technical problems). Customer service was friendly and efficient. The labels are of good quality. The only small disappointment was that the order for my two children was mixed up, which was a bit confusing at first and less practical to use. I recommend your site and your products.
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L
Rating: 4 out of 5
After-sales service ??. They respond quickly to our requests and do their best to help and satisfy us. I've been ordering from them for 3 years and I'm never disappointed. Not to mention the ease with which the multi-function labels can be created. I recommend them without hesitation?
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C
Rating: 4 out of 5
The product is what I expected, very pretty and well made, now I just have to put it on my clothes.
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T
Rating: 4 out of 5
I had a problem with sticky labels and the response to my email was very quick. However, I'm still waiting for my replacement labels that were posted several days ago.
G
Rating: 4 out of 5
I ordered a personalized snack box. It arrived very quickly. I'm a bit disappointed by the personalization... just a sticker. On a competitor's site I bought a snack box for my eldest daughter 7 years ago, which was much nicer with an engraving on it and not a sticker. I think this one's going to wear out quickly. If I'd known it was a sticker, I wouldn't have bought it. It's still pretty and practical
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C
Rating: 4 out of 5
Convenient website sends on time
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L
Rating: 4 out of 5
A very professional company, the deadlines are respected and the redû and as on their site.
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