The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Not disappointed at all, on the contrary I recommend ????
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Martina P.
Rating: 3 out of 5
All good, except that the last name does not appear in some labels.
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Response from Petit-Fernand
Good morning Martina, Thank you for your feedback and we are sorry to learn that you are not completely satisfied with your purchase. We would like to clarify that the preschool package includes different types of labels, as specified on our website. Therefore, not all labels necessarily include the first and last name, and in some labels only the first name may appear, as for reasons of space. (Some labels have two lines of text, others only one.) We strive to provide clear and detailed information, but we are always available to clarify any questions you may have. We thank you again for your report and hope to have the opportunity to serve you better in the future. ?? Chiara Petit-Fernand
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Sabine S.
Rating: 3 out of 5
Unfortunately, the packaging was not ideal. A thin envelope. It was supposed to be a gift. But everything was wrinkled.
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Response from Petit-Fernand
Hello, we are sorry that the envelope arrived in this condition. My colleague asked you if the labels were damaged but we have not received an answer from you. Have a nice day, Elise, EsIstMeins
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Celia
Rating: 3 out of 5
Beautiful labels, but the envelope didn't fit (too small) and didn't seal properly! The pockets were damaged.
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Response from Petit-Fernand
Hello Célia, Thank you for your message. We are sorry about this delivery incident and have just sent you an email to find a solution! We wish you a nice end of day? Sarah- CMonEtiquette
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Julie
Rating: 3 out of 5
Order placed, delivery in 3-4 working days. Finally I receive 10 days after the delivery date. The labels are perfect it's a shame they arrived too late I was supposed to reorder for my second boy finally I will not.
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Response from Petit-Fernand
Hello Julie, Thank you for your message. We are sorry to hear about this delay in delivery. Unfortunately, we have no influence over Chronopost's delivery times, although we did ship your order within 24 hours. Please do not hesitate to reply to the e-mail we have just sent you so that we can work out a solution together! Have a nice day? Sarah-CMonEtiquette
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Jessica Tristan
Rating: 3 out of 5
Delivery has been delayed.
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Response from Petit-Fernand
Hello, We are sorry to hear that the delivery took longer than expected. However, we hope that everything is to your liking as far as our products are concerned. Hello, Camille Petit-Fernand
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Carole
Rating: 4 out of 5
Very well done site, the simulations are great and allow you to make your choice by already having a vision of the rendering. Fast delivery and the labels are perfect!
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family!?? Have a nice day, Elise, C-MonEtiquette
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Frédérique L-D
Rating: 3 out of 5
The patterns are nice, the finish is pretty, but after the first wash, most of the self-adhesive labels come off. First try with this brand, I won't be doing it again.
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Response from Petit-Fernand
Hello Frédérique, and thank you for your comment. Our labels are not supposed to come off in the wash, so we apologize for this anomaly in your order. We've sent you an e-mail to try and resolve the situation together! Have a nice evening? Sarah- CMonEtiquette
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Corinne Resnier
Rating: 4 out of 5
The notebooks should be grouped by first name and surname using a type of label. I find the final balance rather high despite being loyal to your brand. But next time I'll compare on other sites...
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Re Ma
Rating: 4 out of 5
Products conform Shipping nothing to say
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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alice alice guillot
Rating: 4 out of 5
Very good labels
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Beautiful day to you, Elise, C-MonEtiquette
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Marie LES
Rating: 3 out of 5
Super site with labels that stick very very well, however the work of the preparer is to review. Order at 45 is missing 4 label sheets and one wooden one is stained. I contacted customer service, got a quick response and was told to send back the missing labels and have the damaged one redone. Yes, but on receipt of this service, the labels are still missing. Again, I call back the service, which is always top-notch and reactive. Now we'll see if we get everything this time.
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Response from Petit-Fernand
Hello Marie, Thank you for your message. We are delighted that you are so satisfied with the quality of our labels. ?? However, we're sorry to hear about the anomalies with your order and understand your annoyance. We always report any shortcomings to the relevant departments, so that the situation does not recur. Our customer service team remains at your disposal to ensure that your customer experience is as satisfactory as possible! Have a nice day? Sarah-CMonEtiquette
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Marion Cossard
Rating: 4 out of 5
We need labels, but I didn't understand that they were for the whole of kindergarten, whereas my daughter is going into kindergarten, plus I didn't put her name everywhere... in short, I was wrong!
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Response from Petit-Fernand
Hello , Thank you so much for your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Alice
Rating: 4 out of 5
I haven't used it yet, so that's my reason for giving it this rating.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Sandra CROS
Rating: 4 out of 5
Good site and fast shipping. A little unclear about the exact description on the order, but the labels hold well and are pretty. Satisfactory choice of decorations and a variety of fonts to suit all tastes. I recommend this site with my eyes closed.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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MME MANIN
Rating: 4 out of 5
A fun way for my grandson to recognize left and right feet.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Claudette Lepere
Rating: 4 out of 5
Fast delivery, only 4 or 5 iron-on labels did not hold on 100
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We're sorry that some labels are coming off, this shouldn't happen. Please do not hesitate to contact us by phone so that we can help you! ?? Have a nice day, Elise, C-MonEtiquette
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Michela M.
Rating: 4 out of 5
This is the first time I have contact with your company and I have not yet used the new purchase
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Response from Petit-Fernand
Good morning Michela, how nice to know that you liked our products. Thank you for choosing us! ?? Chiara, Petit-Fernand
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Céline Collette
Rating: 3 out of 5
I made a mistake in my order. I wanted mini pencil labels and received labels 1 line wider.
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Response from Petit-Fernand
Hello Céline, We are sorry that your order did not bring you complete satisfaction. We do recommend mini labels for small items such as pens and pencils. ?? Don't hesitate to visit our site from time to time, if you'd like to order the right model of label, we regularly run promotions! Have a nice evening Sarah-CMonEtiquette
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Isabelle
Rating: 4 out of 5
I ordered on the site, unfortunately the delivery was not carried out correctly with the relay by Chronopost. When I called to say that I hadn't received my order, the person I spoke to immediately took charge of my complaint and made a new order with delivery at their expense. I received it very quickly and I'm very satisfied with the way the phone was answered and taken into consideration, as well as the short delivery time. I would recommend this site, as my order was just what I expected and very practical to use.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're always here to help!?? Have a nice day, Elise, C-MonEtiquette
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Andrea Benamer
Rating: 4 out of 5
Nothing to say nice label and received quickly
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Sandra R.
Rating: 4 out of 5
Lots of choice in label design, which is still very easy to create. Shipping is very fast and the choice of quantities and prices is very good. On the other hand, as I live in a fairly isolated area, I couldn't use the parcel relay option because it was too far away, even though there has been a relay (Mondial Relay) very close to my home for several months now. I regret the lack of choice of relays.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you have enjoyed your order. We take good note of your suggestion concerning the relay points, necessary to the improvement of our delivery service. Good day, Elise, C-MonEtiquette
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Aurélie De Bo
Rating: 3 out of 5
The labels are really nice. On the other hand, we'd also bought some sandwich boxes and we're pretty disappointed. We thought it would be printed on the box, but it's just a sticker. Less nice and let's hope it sticks... but I'll say it again, the labels are impeccable.
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Response from Petit-Fernand
Hello Aurélie, Thank you for your comment. We're sorry to hear that your order did not meet your expectations. We offer to personalize our boxes with stickers so that you can change the design to suit your children's tastes, or change the sticker in the event of a problem, without having to throw the whole box away. We wish you a pleasant day? Sarah-CMonEtiquette
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Elodie
Rating: 4 out of 5
Always very satisfied with the products, they are good quality and long lasting! Thank you ??????
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Mme GUYON Corinne
Rating: 4 out of 5
The labels are for my grandchildren, I have no opinion at the moment. They're nice, I hope my daughter will like them.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Ana Diaz Garcia
Rating: 3 out of 5
I usually buy the labels to stick with an iron and this time I bought the ones that don't need it. Until they arrived I didn't know that they can't be glued directly on the garment, or that they have to "rest" for 24 hours. Maybe I didn't pay enough attention before buying them, but I would have chosen another option.
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Response from Petit-Fernand
Hi Ana, Indeed, as indicated on our website, our self-adhesive clothing labels only stick on brand name or garment care labels. We hope you will still enjoy our products. Hello, Camille Petit-Fernand
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Stéphanie
Rating: 4 out of 5
Good company Top labels
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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christelle
Rating: 3 out of 5
I am on my 3rd order and the textile labels are top notch.
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Response from Petit-Fernand
Hello Christelle, Thank you for your comment! In order to fully satisfy you, don't hesitate to tell us what we could do to improve and get 5?! Very nice day, Sarah-CMonEtiquette
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Nathalie Brebois
Rating: 4 out of 5
Order tracking emails good receipt of what I ordered
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Response from Petit-Fernand
Hello, thank you so much for your heartfelt feedback!?? Beautiful day to you, Elise, C-MonEtiquette
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Carine BATISSE
Rating: 4 out of 5
I was delighted with my experience c my label the products arrived quickly and are of very good quality.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Donna
Rating: 4 out of 5
Good quality products!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Merry Strullu
Rating: 4 out of 5
Too many labels to customize at the time of purchase. Need to have a single format to stick on different substrates.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Elena
Rating: 4 out of 5
Really very nice labels. Let's see the yield as we stick them on notebooks and books.
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Response from Petit-Fernand
Good morning Elena, a big thank you for your kind words! We are happy that our products are to your liking ?? See you soon! Chiara, Petit-Fernand
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boscain M.
Rating: 4 out of 5
accurate and fast
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Response from Petit-Fernand
Good morning Michela, thank you very much for the kind words! We are happy to have contributed to your satisfaction ?? See you soon! Chiara, Petit-Fernand
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MARIA JESUS
Rating: 3 out of 5
Adhesive clothing labels peel off and the material is very plastic, depending on the type of skin it causes redness.
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Response from Petit-Fernand
Hello, We are sorry to hear that your labels have peeled off. Our Customer Service Department has just contacted you by email to help you as soon as possible. Hello, Camille Petit-Fernand
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MDBP
Rating: 4 out of 5
Very attractive. Exactly match the pre-order simulations. The only downside is that I didn't notice that the labels were very small. But I'm still very satisfied with the products.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Sam
Rating: 3 out of 5
Pretty labels, but they sometimes come off in the wash. Too bad
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Response from Petit-Fernand
Hello Samiha, Thank you for your message. We are very sorry that you are experiencing this problem with your order and have just contacted you to find a solution together! Have a lovely evening? Sarah-CMonEtiquette
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dominique
Rating: 3 out of 5
easy to use but not very effective after two or three washes, so not great.
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Response from Petit-Fernand
Hello Dominique, We're sorry you're experiencing this problem with the labels you ordered. We have sent you an e-mail to help you! We wish you a wonderful end of day? Sarah-CMonEtiquette
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Martine Fleurisse
Rating: 4 out of 5
First purchase on this site. I'm going to try them out for my grandson's first day of school.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Lucile
Rating: 3 out of 5
The design is very nice, but we'll have to see how it holds up over time. However, the smallest size for the pencils is too big, different from the photos. A bit disappointed
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Response from Petit-Fernand
Hello Lucile, Thank you for your comment. We're sorry your order didn't meet your expectations. On our website, we recommend mini labels for small items such as pens and pencils. However, you ordered the next size up, i.e. 1-line object labels, which is why they don't fit. Please do not hesitate to contact us if you have any questions! Have a nice evening? Sarah-MyLabel
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