Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Order delivered quickly but impossible to enter the problem encountered with the gourd in the after-sales service area. The spout seems to have a defect which means my daughter can't drink properly. It's a pity because the design is very nice.
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Response from Petit-Fernand
Hello, Thank you for leaving us your review. We're sorry about this problem and hope that the cap we sent you will arrive as soon as possible :) Have a nice day, Camille C-MonEtiquette
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Sophie V.
Rating: 4 out of 5
Good value for money.
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Plume
Rating: 3 out of 5
Nice gourd, but the cap is fragile when it falls off. Fortunately, the caps are sold separately and for a very low price.
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Response from Petit-Fernand
Hello, We're sorry to hear about this incident with your stopper. We hope you will receive it as soon as possible so that your son can continue to use his water bottle :) Have a nice day, Camille C-MonEtiquette
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M. M.
Rating: 4 out of 5
Very good service and the product is also great, good quality!
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Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
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Adriana Andrade Da Cruz
Rating: 3 out of 5
I'm happy and satisfied with the product. But it was very poorly packaged for transport when I got home, the envelope was open because it was too small for the number of labels inside.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are very sorry that your envelope should not have been opened. We have passed on the information to our shipping department and hope that your labels meet your expectations. Have a nice day, Camille C-MonEtiquette
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Julie B.
Rating: 4 out of 5
Easy to use online ordering Good communications Good price Quick delivery Lovely labels
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Amelie
Rating: 4 out of 5
Fast and accurate shipping
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Perrine Le Floch
Rating: 3 out of 5
I was disappointed this year with the quality of the gourd. The design doesn't hold up well, and the gourd falls apart after 3 weeks of use. We ordered one three years ago and had no problems. It used to be an imprint on the bottle, but now it's a self-adhesive. For the price of the gourd, the quality is no longer there!
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Response from Petit-Fernand
Hello, we're sorry that the personalization on your bottle is fading. It is printed directly on your bottle and should not come off. We have just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
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Delphine
Rating: 3 out of 5
The labels are very pretty but they are difficult to detach and can tear.... The cutout doesn't always seem deep enough ... Too bad because the product is otherwise very nice
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Response from Petit-Fernand
Hello, we're sorry to read your message. Normally, your labels should be easy to remove from their backing, making them easier to use. We've just e-mailed you to help you. Have a nice day, Camille C-MonEtiquette
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Fern
Rating: 3 out of 5
I ordered in total 60 stickers, which I've not yet received. I selected the standard free postage, however to my surprise I have recieved a fee due notice through from Royal Mail. The sender did not pay postage and I must pay £3.50 to get my stickers. I cannot comment on the stickers yet as I've not yet recieved them but disappointed already that there are 2 postage options and the Free standard is not infact free. I would have paid for the tracked postage had I of known.
Response from Petit-Fernand
Hello, We are sorry that you had this issue with the delivery. However, we do obviously pay postage. What can happen, however, it that the customs demand some of our clients, on rare occasions, to pay a fee, that we absolutely refund! No additional fees of any kind should be paid once your order has been placed. Please contact our Customer service, so that we can help you. Have a nice day Sarah- Petit Fernand
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Aminata Epee
Rating: 4 out of 5
as usual, good quality labels and fast delivery
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Sophie
Rating: 4 out of 5
Long-lasting labels on the various items? The only downside is that it's hard to get an idea of the dimensions. I was surprised by the size when I received it.
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Nikki
Rating: 4 out of 5
Have used the stick on name labels for a few years for my son starting from nursery and now for school. Good quality, reasonable price, delivery times ok. One tiny issue is that some stickers especially ones in corner don't peel off easily and are often unusable.
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Julie Vs
Rating: 4 out of 5
Easy ordering, careful delivery and correct delivery time. The product is very beautiful but the sticker of the drawings worry me on the longevity. I'll do as instructed, hand wash and see who lives? Thanks already for your service, the product is very nice.
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Sandra
Rating: 3 out of 5
I order every year but this time I certainly had a defective batch, impossible to peel off the labels, I have to use scissors, they are one with the plate, far from peeling off easily as usual:
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Response from Petit-Fernand
Hello, We are very sorry to read your message. It must be a defect in the cutting of your labels. Indeed, they should not be so difficult to remove from your notebook. We've just e-mailed you to help you. Have a nice day, Camille C-MonEtiquette
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Anyinaty Said Athoumane
Rating: 4 out of 5
The good quality of the items and the time it took to receive the parcel, very fast.
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Clara
Rating: 4 out of 5
I like the quality of the product, but in the pack there are a lot of labels for objects, and for the nursery you need labels for clothes, not for objects.
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Mouna H.
Rating: 4 out of 5
Good product
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Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
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Mélanie Li
Rating: 4 out of 5
The labels are top-notch and faithful to the photo, even more legible. The clothing labels stick well to the objects to be seen. However, the clothing labels are very small.
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Elodie Magain
Rating: 4 out of 5
I've been ordering from them for a long time. Just disappointed with the first stickers I received. I don't know how to remove them or cut them out. On my 2 packages. Otherwise the rest always top top
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Terence H.
Rating: 3 out of 5
Very poor delivery. Items were delivered 3 to 4 days later than the prescribed delivery date. Did get in touch with the company who were fairly non interested and blamed it on the carrier. The goods were a good quality so no problem there.
Response from Petit-Fernand
Hello, We are sorry that you did not receive your order within the expected times. However, we don't blame anyone, but we indeed can't take the responsibility for a late delivery, since it is Royal Mail that delivers the orders in the UK. Since you contacted us before the latest day of delivery, we kindly suggested you to wait until that date before getting back to us to find a solution, which we always do ?? We wish you a nice day, Sarah - Petit Fernand
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Mumoftwo
Rating: 4 out of 5
The stickers are really good. I was only a little disappointed with my last order because my selection (two children, different motifs) was combined in one booklet. Now I can't give it as a gift.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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G.
Rating: 4 out of 5
A little disappointed with the gourd. The straw doesn't stay in place, and you often have to open it to replace it. Not very practical for a 4-year-old. A bit of a shame for the price of the bottle. The bag is great (even if I was expecting a slightly larger size). The labels, as always, are top-notch. And I'm delighted with the lunch/snack box.
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Anna T
Rating: 4 out of 5
Good experience and fast, efficient service
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Helene Guardiola
Rating: 3 out of 5
Disappointed with the size of the writing and the drawing. It's a shame, the first order was fine, but now I'm disappointed.
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Response from Petit-Fernand
Hello, We're sorry that the personalization you've chosen doesn't meet your expectations. You can send us your suggestions by e-mail. Indeed, it's thanks to your feedback that we can improve the products we offer :) Have a nice day, Camille C-MonEtiquette
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Kusberg Maxime
Rating: 4 out of 5
Very effective on the mail Very nice design A little difficult to peel off and the plastic comes off a little But very good on clothes
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Lisa
Rating: 4 out of 5
Top labels, beautiful and good quality
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Johanna
Rating: 4 out of 5
Fast delivery, labels conform to specifications but the quality of the drinking bottles is average: after washing with a soft cloth, the first name letters fade. I'm disappointed with the product.
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Magali Lusson
Rating: 4 out of 5
Very good quality and very practical
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Gwenaelle
Rating: 4 out of 5
Quick and easy
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Pauline Emond
Rating: 3 out of 5
Nice labels but the packaging isn't great (I think). The labels stick well but on the diamond pencils the labels "bounce". It's still a good product but I'm a bit disappointed. I used to order from another site the other years, so I think I'll go back to this old site.
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Response from Petit-Fernand
Hello Pauline, Thank you for taking the time to write to us. On our website, we offer a "mini" label format specially designed to fit colored pencils and diamond pens. It's a slimmer format, without illustrations, which adapts perfectly to the shape of this type of pencil :) Have a nice day, Camille C-MonEtiquette
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Anne Duclouet
Rating: 4 out of 5
Met my expectations. The labels are just like on the website. I would gladly use it again
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Hannah A.
Rating: 3 out of 5
Good stickers but very slow delivery (around 10 days), if I'd realised this I would have ordered from a different company.
Response from Petit-Fernand
Hello Hannah, We're sorry about the delivery times. Unfortunately, we have no handle on the delivery itself, as it is carried out by Royal Mail. We do not yet offer express delivery in the UK, but we are working on it. Have a wonderful day!
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Delphine
Rating: 4 out of 5
A delightful label, practical and qualitative because it's already been used. It's a pity that the length of the text is a little too short to fit the first and last names.
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Elodie Derre
Rating: 4 out of 5
Practical and super-fast to prepare for the first school year
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Charlène Wailliez
Rating: 3 out of 5
I've been ordering for several years now and have always been pleasantly surprised. But for the past two years, and especially this year, I've found that the labels are not as good as they used to be. They're hard to peel off and tear off the transparent self-adhesive film as they go by.
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Response from Petit-Fernand
Hello Charlène, We're sorry to hear that this order did not meet your expectations. Your labels should not be difficult to remove from their holders. Therefore, our Customer Service has just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
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Augustin Ducrès
Rating: 3 out of 5
First order not received I made a request and to date another order was sent to me I am delighted
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Response from Petit-Fernand
Hello, We're delighted that this second shipment arrived safely and hope it meets your expectations? Have a nice day, Camille C-MonEtiquette
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Frau R.
Rating: 4 out of 5
Gift was very well received.
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Response from Petit-Fernand
Hello, thank you very much for your great review. ?? Have a nice day, Elise, EsIstMeins
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Justine
Rating: 3 out of 5
Second time I've ordered from the site. I'm a bit disappointed this time. It's very, very difficult to detach the labels, which sometimes results in creases in the labels.
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Response from Petit-Fernand
Hello Justine, We're sorry that the labels don't fit. Our customer service has contacted you to find a solution. C-My Label
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Anglars Emmanuel
Rating: 4 out of 5
Very easy website. Fast delivery. This is the second year I've ordered and this year I'm disappointed because the labels are very difficult to remove from their backing. It's also a shame that there are no logos for teens and young adults. On the other hand, last year the labels held up very well on the clothes despite a lot of washing.
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