The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
the labels are nice, as described. the adhesive ones I bought though sometimes peel off in the washing machine.
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Response from Petit-Fernand
Good morning Giulia, how nice to hear that you liked our products. Thank you for choosing us! ?? Chiara, Petit-Fernand
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Meggy
Rating: 4 out of 5
Fast and efficient
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Elodie
Rating: 3 out of 5
Quality of self-adhesive labels correct. Lots of choice but few proposals. Blurred writing if no surname on long labels.
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Response from Petit-Fernand
Hello, thank you for your feedback. The writing on your labels should be clear. We have just contacted you to help you as best we can. Have a nice day, Camille C-MonEtiquette
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bibiche
Rating: 4 out of 5
The labels are of good quality now it remains to be seen if they don't come unstuck and I'll soon be for my daughter's summer camp. The delivery is fast, bravo!
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Bianca S.
Rating: 4 out of 5
This is the second time I've ordered and I'm very happy with the name labels. The only thing I've noticed is that when I wash an item of clothing more often, the label hangs off a bit. However, you can easily fix and improve this with an iron. The design is also just as you would expect. I can highly recommend it and would buy my children's name labels here again and again ????
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Response from Petit-Fernand
Hello Bianca, Thank you for taking the time to leave a great review. ?? Have a very nice day, Elise, EsIstMeins
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Céline Noiret
Rating: 4 out of 5
Fast efficient good quality A little expensive
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! We also offer sliding-scale prices for labels, and promotional offers are regularly posted on our website.... Have a nice day, Elise, C-MonEtiquette
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Ludovic Zoppe
Rating: 4 out of 5
Edit: After 2 days of school, the water bottles are leaking into the bag... These are the new ones, the ones with the straws. ?? Labels are always top-notch and hold much better than other brands. I'm used to ordering from this site. One of the 2 water bottles has defects on the patterns (holes and bubbles) and on the canvas bag, there's a hole on the first name print. Customer service sent me back a flawless bottle. Today, September 11, I'm still waiting for the canvas bag to be restocked. Customer service is very responsive and understanding.
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. I've just contacted you to find out more and suggest a solution. ?? Have a nice day, Elise, C-MonEtiquette
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rosine seigler
Rating: 4 out of 5
It's positive, nice color text, but it's still expensive. Your company must continue. Your products are not bad.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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MATHIEU
Rating: 3 out of 5
I'm very pleased with the welcome and respect for delivery. I noticed that the Labels were a little less quality than the previous ones.
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Response from Petit-Fernand
Hello Catherine, I'm sorry to hear that the quality of our labels doesn't meet your expectations. I've just contacted you to find out more. Have a nice day, Elise, C-MonEtiquette
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Laury Wagner
Rating: 3 out of 5
The site is not well done, I wanted to order labels for clothes, impossible to find so I ordered labels for objects I hope it will go.
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Response from Petit-Fernand
Hello Laury, I'm sorry to hear that you've had problems finding the garment labels on our website. I've just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
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veronique dombey
Rating: 4 out of 5
satisfied with labels
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Response from Petit-Fernand
Hello Véronique, Thank you for your feedback! Lovely day to you, ? Elise, C-MonEtiquette
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Aurelie Cortes
Rating: 4 out of 5
Very good quality and fast delivery
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Virginie Biet
Rating: 4 out of 5
Good product
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Benjamin Roualdes
Rating: 4 out of 5
Everything is perfect
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Nh
Rating: 4 out of 5
Very pretty and practical
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Flavie
Rating: 4 out of 5
I've ordered from you twice now, I was delighted the first time, a little downside last year, the "object" labels all came off on my son's pencils after a few days, maybe just a defect... Otherwise, no worries about the clothes labels.
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Response from Petit-Fernand
Hello Flavie, We're sorry to hear about this problem with your order. Could you please contact us so that we can suggest a solution? We look forward to hearing from you. Elise, C-MonEtiquette
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laura nigou
Rating: 4 out of 5
pretty but poor
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Response from Petit-Fernand
Hello Laura, Thank you very much for your review. We have just contacted you for more information. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Beatriz
Rating: 3 out of 5
always liked it very much, but at the time of buying an extra cap for a bottle, which I had already done a few years ago, I got it wrong because they really took off the line and I didn't notice since it was there before. To give it back, though, I have to pay shipping and it's not convenient for me, so I have a new bottle without a cap and two more caps that I don't need in either of the two different stylus bottles I have.
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Response from Petit-Fernand
Good morning Beatriz, Thank you for your message. We are sorry for what happened. Our customer service has offered you the return solution to meet your request. We remain available for any information and wish you a good day, Chiara Petit-Fernand
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Antonino S.
Rating: 4 out of 5
Good morning order arrived on time, I purchased two custom water bottles in my opinion beautiful, the only flaw very delicate, after a week some stickers came off, otherwise excellent thermal! I contacted customer service by sending attached photos, they immediately apologized by forwarding me a new water bottle and contacting production for the incident so they can solve the problem in the future! Good job guys this is the way to work!
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Response from Petit-Fernand
Good morning Antonino, Thank you for your feedback and your trust. I hope the new water bottle will arrive as soon as possible! ?? Good day, Chiara, Petit-Fernand
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Maria T.
Rating: 4 out of 5
Product conforms to the description. Quick service . Good experience which I have repeated.
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Response from Petit-Fernand
Good morning Maria Teresa, What a pleasure to read your positive comment. Thank you so much for sharing your opinion and for your confidence ?? Good day, Chiara, Petit-Fernand
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Charlotte Jamot
Rating: 4 out of 5
The labels are as nice as ever, but when I ordered 2 sets I would have liked 2 sets with 2 sets of stickers, 2 different notebooks as on previous occasions. I wanted to give them to 2 children and have to cut the notebook in 2... It's not much, but it's not a great gift.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Amandine R.
Rating: 4 out of 5
I came across your site totally by chance and I must admit I was afraid it was a scam. I received my labels in 3 working days and the result is consistent with the visual on the site. I took the minis to put on my archery arrows and it's perfect! There's just one small problem: if you order before creating an account, you can't track your order, which is a bit of a shame.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're always here to help you in any way we can!?? Have a nice day, Elise, C-MonEtiquette
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Bijou
Rating: 3 out of 5
Hello, I haven't yet used the labels I ordered for my daughter, but the visual is very nice.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We hope you will be completely satisfied with your labels. Have a nice day, Elise, C-MonEtiquette
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Djinedie Traore
Rating: 4 out of 5
Hello. The quality is magnificent.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Sandy B.
Rating: 3 out of 5
Faster delivery service as took quite a few days to receive name labels
Response from Petit-Fernand
Hi Sandy, We are very sorry that you experienced a delay due to the mail. Thank you for sharing this suggestion, your feedback helps us to improve. Our customer service is always available, Have a lovely day, Chiara Petit-Fernand
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Marie
Rating: 3 out of 5
Quality products and fast dispatch (as evidenced by the postmark). However, it took the post office 20 days to bring me the labels (even though they were priority items). I contacted the after-sales service, which never replied (normally within 24 hours)!... but which didn't hesitate to call me back so that I could evaluate the after-sales service. In conclusion, C mon etiquette is a serious and reliable site... but you shouldn't encounter any problems because the after-sales service is non-existent. From now on, the rule will be "work it out for yourself!"
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Response from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We are also available by telephone to deal with your queries and complaints. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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Joan Laisné
Rating: 3 out of 5
Average quality - see how the labels hold up in the wash
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Response from Petit-Fernand
Hello, Thank you for your feedback. We hope your labels meet your expectations. Have a nice day, Elise, C-MonEtiquette
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Manuella LENEUTRE
Rating: 4 out of 5
I received my parcel on time and very well done.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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chantal
Rating: 4 out of 5
Very happy with my purchase, the labels are top notch. And very responsive customer service.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're always here to help you in any way we can!?? Have a nice day, Elise, C-MonEtiquette
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Invité
Rating: 4 out of 5
Despite a first order that did not arrive because of the post! C my label reacted very quickly and my order is there!
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're always here to help you in any way we can...? Have a nice day, Elise, C-MonEtiquette
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Anna
Rating: 4 out of 5
The item was delivered without a hitch.
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Response from Petit-Fernand
Thank you very much for ordering from us. We are delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Caroline Massem
Rating: 4 out of 5
Very good print quality 4 stars because it doesn't always stick 100% sometimes it comes off in the first wash.
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Response from Petit-Fernand
Hello Caroline, Thank you very much! We've just contacted you to suggest a solution? Have a nice day, Elise, C-MonEtiquette
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Lucie Gruny
Rating: 4 out of 5
I contacted customer service because of a fault with my gourd. The person I spoke to was very pleasant and the problem was resolved very quickly. Customer service is easy to contact and very responsive?
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Response from Petit-Fernand
Hello Lucie, Thank you very much for your feedback, we're always here to help you as best we can! ?? Have a nice day, Elise, C-MonEtiquette
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Pignone J.
Rating: 4 out of 5
Products as described. Useful and with beautiful graphics.
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Response from Petit-Fernand
Good morning Jessica, What a pleasure to read your message. Thank you very much for your confidence? Good day, Chiara, Petit-Fernand
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Delphine G
Rating: 4 out of 5
An error when I received my order, a part had been forgotten. Customer service was very reactive and sent me back the forgotten part immediately.
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Response from Petit-Fernand
Hello, We're sorry again for the inconvenience and hope you enjoy the rest of your order. We are always here to help you in any way we can. Have a nice day, Elise, C-MonEtiquette
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Lucie Gruny
Rating: 4 out of 5
I received a gourd with a rust stain on the bottom, impossible to make a request via the website and attach photos. And I contacted on messenger but no answers. I managed to contact customer service, which is very responsive. Only 3 days later I received a new gourd. Thank you very much
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Response from Petit-Fernand
Hello Lucie, We're sorry that sending your request via our form didn't work. The sending of your photos must have blocked the sending of the request. ?? However, following our telephone conversation, we hope that the new gourd you will receive will meet your expectations? Have a nice day, Camille C-MonEtiquette
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frederic soulier
Rating: 4 out of 5
Already ordered and happy so redone. Just that I would have liked to have 2 different notebooks for my labels knowing that there were 2 different first and last names.
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Response from Petit-Fernand
Hello, Thank you so much for your trust and loyalty, we're delighted to have you in our C-MonEtiquette family. ?? Beautiful day to you, Elise, C-MonEtiquette
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AO'R
Rating: 3 out of 5
Name stickers are great, but hard to get off the page and often the corners curl up.
Response from Petit-Fernand
Hello Anna, Many thanks for your feedback. Your opinion is important for us to improve and meet your expectations.?? Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
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Alexandra L.
Rating: 4 out of 5
The gourd is very pretty, I'm just a little worried that the patterns won't last over time - it's like a relief. I took the one with the spout and what's practical is that I've been able to add a classic lid when my little one grows up. So far, I've never been disappointed with my purchases.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Eléonore T.
Rating: 4 out of 5
Great labels. But delivery took longer than usual.
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Response from Petit-Fernand
Hello, We're delighted that you're happy with your order! However, we're sorry to hear that delivery took longer than expected. Unfortunately, we have no influence on the postal service. ?? Have a nice day, Elise, C-MonEtiquette
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