The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Rozenn
Rating: 4 out of 5
Package received as requested. It's a pity that you can't get a bigger view when designing the product. But the result lives up to expectations. We'll see over time if it holds up.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Frédérique
Rating: 4 out of 5
The principle is great. You can personalize the labels, which is cool. I used them last year. A lot of them are still in place on clothes and very legible despite a lot of washing. They don't hold up so well in shoes.
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Client
Rating: 4 out of 5
Great but delivery time a little too long...
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! We're doing everything we can to improve our delivery services? Have a nice day, Elise, C-MonEtiquette
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Murielle Mezrai
Rating: 3 out of 5
Hello, Having ordered several times, I have always been delighted with the adhesive textile labels you offer. I'm very disappointed with the latest ones I've received. For one of the two models, nothing to complain about. However, on the other, the labels don't stick to the garment and if by chance they manage to hold on after a day, they all come off when you put them in the washing machine... Is this a production problem?
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Response from Petit-Fernand
Hello Murielle, We're sorry to hear about this problem with your order. We have just contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
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Charlotte Vande Wiele
Rating: 3 out of 5
As for the gourd, I'm very disappointed... I received it yesterday. I washed it by hand for the first time this morning. And I've already noticed dents at the base of the gourd... even though I didn't "mistreat" it. Knowing that these are water bottles designed for children, I wonder how long the color will hold up... if after only 2 minutes of use (washed in a stainless steel sink with a brush) it's already showing signs of knocks...
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Response from Petit-Fernand
Hello, We are sorry to hear that you are experiencing problems with your gourd. You have confirmed that you received the gourd in perfect condition and you noticed scratches after cleaning it. So this is a problem of use and cleaning and not a problem of manufacture or quality. Have a nice day, Elise, C-MonEtiquette
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MRS P.
Rating: 4 out of 5
The quality of the product was great but unfortunately I have got to reorder due to a spelling mistake
Response from Petit-Fernand
Hello Paulette, Many thanks for your positive feedback. ?? We are glad to hear that! Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
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Client
Rating: 3 out of 5
I'm disappointed. I found several labels in the washing machine. I thought they were washable. For your information, I wash my clothes at 40 degrees
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Response from Petit-Fernand
Hello Isabelle, We're sorry to hear about this problem with your order. We have just contacted you to find a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Anastasiya Slv
Rating: 4 out of 5
The product, the stickers with the child's name, are fine. The delivery time is around two weeks.
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Response from Petit-Fernand
Hello, Thank you for your message. ?? We are delighted that you like our products ! Hello, Camille Petit-Fernand
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Gaillard
Rating: 4 out of 5
Very good, except that the labels and the font on them are very large.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Tim
Rating: 3 out of 5
Unfortunately, after a short period of use, there is a distinct taste from the silicone straw. The bottle is very high quality and our little one drinks very well from it. The imprint of the name and the design are also very appealing.
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you for more information. Have a nice day, Elise, EsIstMeins
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Michel Alquier
Rating: 4 out of 5
Quality product but does not stick to all surfaces. See if it holds after several washes of clothes.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We'll be in touch about the materials you've applied your labels to...? Have a nice day, Elise, C-MonEtiquette
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Stephanie Thelamon
Rating: 4 out of 5
Bjr j'habite en Martinique ça fait plusieurs années que je commande sur le site. j'avais un peu peur que les étiquettes prennent trop de temps pour arriver pas du tt.arrivée très vite.et le rendu est magnifique.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Melissa P.
Rating: 4 out of 5
Beautiful labels, but very, very difficult to remove from the backing. When you've got twenty of them to stick on for a trip, you'll be tearing your hair out!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. We've just contacted you to find out more. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Glenda
Rating: 4 out of 5
Good service, original and quality products. The only downside I find the shipping time. Unfortunately the goods arrived too late for use (name tags for clothes). I will definitely order again but with more advance notice.
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Response from Petit-Fernand
Good morning Glenda, Thank you very much for your trust, we are glad to read your message ?? Thank you for your advice and we are sorry for the delay in shipping your order. Good day, Chiara Petit-Fernand
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VALERIE
Rating: 4 out of 5
I made a mistake in my order. Great responsiveness from customer service!
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Response from Petit-Fernand
Hello, thank you very much! We're always here to help you in any way we can. ?? Have a nice day, Elise, C-MonEtiquette
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Didier Tourneur
Rating: 3 out of 5
The delivery time for my order had passed. We thought the shipment had been lost. As I absolutely needed the labels, I placed a second order. The first arrived 3 days later. I therefore find the delivery times too long and poorly respected. The product, on the other hand, is beyond reproach.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. We are very sorry that you had problems with the delivery. Unfortunately, we are not responsible for postal delays. However, we are happy to see that you like your order. Have a nice day, Elise, C-MonEtiquette
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Bettina
Rating: 4 out of 5
Second order at the top, speed, efficiency products as I like
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Catrin S.
Rating: 4 out of 5
Items are great quality. They do take a while to be delivered however, but worth ordering ahead of time as alternatives do not so the job as well!
Response from Petit-Fernand
Hi Catrin, We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
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Bignon Mélanie
Rating: 4 out of 5
Convenient and fast delivery.
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Response from Petit-Fernand
Hello Mélanie, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Carlos
Rating: 4 out of 5
Everything is perfect!
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Response from Petit-Fernand
Hello, Thank you very much ! Good morning, Camille Petit-Fernand
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Angélique Marques
Rating: 4 out of 5
Order received quickly and labels perfectly made.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that you like your order...? Have a nice day, Elise, C-MonEtiquette
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A.P.
Rating: 3 out of 5
I am very satisfied with the labels. However, when I placed my order, the site wouldn't load and I had to refresh the page. Thinking that the payment wouldn't be taken into account because my bank hadn't asked me for authorization to validate the transaction, I repeated the order later. The order appeared in my "C-monetiquette" account, but I received two order acknowledgements by e-mail. In fact, the site validated my two orders even though I hadn't authorized payment via my bank application. I ended up with twice the number of labels I had originally ordered, and it's impossible to cancel an order on this site. The products are fine, but the site needs to be updated regarding payment.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. It is not possible to cancel an order directly from your customer account. However, if you had contacted us by e-mail or telephone, we would obviously have been able to cancel one of the two orders to avoid you receiving a duplicate. Please do not hesitate to contact us if this problem occurs again. We'll be happy to help. Have a nice day, Elise, C-MonEtiquette
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Maurine Meppiel
Rating: 4 out of 5
Very nice gourds with lots of choice of personalization, but one arrived with the first name damaged and already a little removed.
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Response from Petit-Fernand
Thank you for your feedback. We are very sorry to hear about this problem with your gourd. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
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Justine Babu
Rating: 4 out of 5
Fast delivery, nice labels, I'm waiting to see if the quality of each type of label is what I expect.
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Response from Petit-Fernand
Thank you very much for ordering from us. We are delighted to have you in our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Wendy
Rating: 4 out of 5
My order took more than 10 days to arrive, and there is no tracking. However, I was pleased with my purchase. Tags are serving the purpose and my lo loves them.
Response from Petit-Fernand
Hi Wendy We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
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McM
Rating: 4 out of 5
Perfect labels, just as I designed and ordered them. I have been using the shoe, clothing and object labels for more than 6 years and I am very satisfied with Petit Fernand.
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Response from Petit-Fernand
Hello, Thank you very much for being part of our loyal customers! Thank you for your confidence ? Have a nice day, Camille Petit-Fernand
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Mounette
Rating: 4 out of 5
No problems with the labels. Just a small malfunction at checkout, no payment confirmation. My order still appeared in my basket. Order received promptly but forgot to put the greaseproof paper inside, forcing me to retrieve the old ones from my previous order.
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Response from Petit-Fernand
Hello, thank you very much! We're sorry for the oversight and hope you were able to apply your labels without any problems. ?? Have a nice day, Elise, C-MonEtiquette
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Hannah
Rating: 4 out of 5
I love your products but as a loyal customer of 4 children's stickers for many years (over 10) now I feel there should be even better discounts deals for us.
Response from Petit-Fernand
Hello Hanna, Many thanks for your positive feedback. ?? We are glad to hear that! Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
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Sabrina Salvador
Rating: 3 out of 5
I don't know, I haven't received anything yet...
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Response from Petit-Fernand
Hello Sabrina, Thank you very much for your feedback. We have taken care of your e-mail complaint. We look forward to hearing from you. Have a nice day, Camille C-MonEtiquette
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GARCIA54
Rating: 4 out of 5
Very pretty labels and good quality. I just think it's a shame that delivery is by green letter, especially given the new postal delays. It almost didn't arrive on time. And yet I did it at least 10 days in advance.
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Response from Petit-Fernand
Hello Sophie, Thank you very much for your positive note. ? We're sorry that the delivery took longer than expected, but we're happy to see that you like your order. We wish you a pleasant day. Elise, C-MonEtiquette
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Carla
Rating: 4 out of 5
Product arrived in perfect condition. Very practical, good quality. Delivery is a little long
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Response from Petit-Fernand
Hello Carla, Thank you very much for your positive feedback. We're sorry that the delivery took longer than expected. ?? Have a nice day, Elise, C-MonEtiquette
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MARION RICHARD
Rating: 3 out of 5
Fast service, but two books of labels delivered in a simple envelope instead of a cardboard envelope, labels that have greatly lost in quality....
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Response from Petit-Fernand
Hello, We are sorry that your order did not bring you complete satisfaction. You have chosen to have your labels sent with tracking. This is done in a plain envelope with tracking, which La Poste delivers directly to your letterbox. Cardboard envelopes are only used for orders including objects. We wish you an excellent day, Camille C-MonEtiquette
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Marie Chery
Rating: 3 out of 5
Great for kids! It's great for kids' stuff, and doesn't lose them any more.
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Response from Petit-Fernand
Hello Marie, Thank you so much for your positive feedback! Lovely day to you, ? Elise, C-MonEtiquette
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Sarai Cuesta González
Rating: 4 out of 5
The labels are of good quality and work very well for me and the designs are very nice and fit the image.
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Response from Petit-Fernand
Hello, Thank you very much for your kind review, we really appreciate it. ?? Have a nice day, Elise, Petit-Fernand
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Alexandra Normand
Rating: 4 out of 5
Very good excellent
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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François Jpl
Rating: 4 out of 5
Contact with customer service very professional and pleasant, quick response and very responsive in case of problems. (I had not received my order and it was sent back to me directly). The delivery time is longer than indicated on the site. The products are very high quality and the visuals are great!
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that your order pleases you. Thank you for your loyalty and trust!?? Have a nice day, Elise, C-MonEtiquette
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gonnet anne-sophie
Rating: 4 out of 5
Fast shipping and good quality
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Elm
Rating: 3 out of 5
I order every year. Very good product but the new parcel delivery format is not suitable. Sending by post was much more practical and above all quicker. With the bank holidays, it took me over a week to get my order, whereas before I used to receive it in my letterbox within 48 hours. The order was processed quickly, but it took too long to receive it at a relay point.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We take note of your comment. We hope your order meets your expectations. Have a nice day, Elise, C-MonEtiquette
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Vinciane p
Rating: 4 out of 5
The labels are beautiful and the design is up to date. Jen had already ordered them 10 years ago for my son. The only drawback is the delivery time (2 weeks).
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Response from Petit-Fernand
Hello Vinciane, Thank you very much for your positive note. ? We are sorry that the delivery took longer than expected. We wish you a pleasant day. Elise, C-MonEtiquette
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