Customer reviews of Petit-Fernand

Great customer service, I hadn't had my shipment delivered (with regular post) and they offered to reship it for free or refund me. I chose the new shipment and now have the product I ordered!

The first shipment I believe was lost. I contacted customer service and a no-cost shipment was made immediately. Good service

Very pleased with the iron-on labels we received. They are solid and nice. My son is also happy with the result. If I could make one remark, it would be to extend the range of images offered because my children are 9 and 12, and for their age, it's a bit lacking.

Hello I haven't used it yet. I will come back to give my opinion.

The labels are of good quality, but the delivery time is not respected. I therefore advise you to order in advance.

Very happy with the result and received very quickly

Aside from some delivery delays I have to say that the customer service has been great and the product is fantastic! Super quality and functionality! I am satisfied with ?

I am not giving 5 stars because this time they took a little longer than usual (I have ordered at least 10 labels, and they always take less time, except in September, when they tend to have more demand due to the back to school) and because the lettering on the clothing labels was a little shaky.

The ordering process is simple and self-explanatory. The selection of the label type, shape, color and font is quick and you can also change it if you don't like the composition after all. There are pretty symbols to choose from for almost every purpose. The only thing I didn't find was the option without a symbol. When you order on the site, you get the impression that you are getting a German product. However, the actual production takes place in France and is fast. Accordingly, the postal service takes a long time to deliver.

Good overview of products and fast delivery

Very happy with my labels. Very nice. A wide choice of personalized ones. After that I think it might take a little time to receive them, from the moment they are sent.

Very cute and customizable sticker labels for items. Shipping time a little long. Poor package tracking, but otherwise satisfied!

Very pretty labels, just what I was looking for.

Good quality labels and colors as expected

Never rceieved my order almost a month later Update: Customer sevice conatcted me swiftly (thanks for this) and offereed new shipment at their cost or refund, I opted for new shipment so hopefully this time the parcel won;t get lost!

Nice, compliant item. We'll see if it lasts. Some stickers as a gift :)

The toiletry bag we ordered is exactly what we had in mind. Our little boy is a fan!

Products well received. Good quality and fast delivery. I am satisfied with the products, all personalized. I would like to withdraw one star because the color of my daughter's first name on one of the kits ordered does not match the colour I thought I had chosen when I bought it. Her first name is barely visible. It's a shame.

Order well received and waiting for my use

Easy to order and quick delivery. The stickers themselves are great and will last a long time! Would buy again

Delivery time too long. Order received too late

The only drawback is that the iron-on labels tend to come off easily after a few washes. It would be interesting to have other self-adhesive formats, not just square ones.

Good quality but very long time to delivery!!!

At first the order was not quite complete, but after feedback it was taken care of immediately and sent on free of charge! Very friendly and helpful.

My order has not arrived, did not let me send form so I got in touch by Instagram, they offered me the refund of the amount paid, or send again, I am a regular customer is the first time that happens to me but it's a shame I was urgent and I had to order elsewhere.

FINE, THANK YOU

I bought "qty 10" shoe labels, but they only fit 5 pairs of shoes. I went back to the site and it actually said in the detailed description "sold in packs of 5" (you had to scroll down to see the description...). So if someone wants 10 pairs of shoes, they have to order "20"... in the end it's too expensive for only 5 pairs. The other object labels are ok, but once I'd started using them, I should have gone for minis, but then again, they'd be too long and ill-proportioned. And they cost the same as the big ones! There are other sites for the same price: 150 better-proportioned mini labels for the price of 50 at c-mon étiquette... But I only saw this after ordering. Too bad.

Shipping could be offered for large orders. I had to order 3 water bottles, 1 lunch box and 2 sets of labels. Because of the shipping costs, I just took the labels. Too bad.

Corresponds well to my request

The labels are pretty, but not very easy to peel off... They get damaged easily when you peel them off.

Very practical, good-quality labels.

UX site up to the mark: well designed and easy to use. Poor product adherence (by ironing).

The clothing labels held up better when you ironed on them....sur ceux que j'ai reçues, elles partent déjà au 1er lavage!:(

Large choice of labels Fast delivery Self-adhesive labels wash well

The products look good and most of them last well. Unfortunately, I have now had 2 problems with the delivery. The first time nothing came at all. When I asked, they sent it again and it arrived. With the next order, nothing arrived again after 2 weeks! On request I should wait 24 hours. Then I got an email saying it had arrived. Still nothing there. But then the next day. Due to the annoying demand 2 stars deduction.

I liked the fact that I could also design the signs in different colors and that, according to the description, they are also suitable for marking laundry in retirement homes, for example. That was the trigger for my purchase. After a fairly long delivery time, I held them in my hands. They are nice to look at and the name is easy to read. But now I have to point out that the stickers have to be stuck on the size or material label, otherwise they would not survive a wash. Rather impractical for a retirement home, as the name must always be stuck uniformly on the back in the neck area. I used them because I had no alternative, but I'm afraid that these name tags won't last long. ??

Order corresponding to my expectations but very disappointed with the delivery which cost me more than my order to be delivered in 48 hours but after waiting between 9am and 6pm on the day small SMS telling me delivery delay all to be put in my mailbox!! ??????

We are very satisfied :-)

Speed and efficiency?

Several times during the label application process, glue has gotten onto the garment.