The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Pleasant experience, good quality of life that can be found cheaper elsewhere. But great little drawings. I'd recommend for service and quality.
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Response from Petit-Fernand
Hello Aline, Thank you so much for your comment which encourages us so much! ? A lovely day to you, Elise, C-MonEtiquette
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K. M.
Rating: 4 out of 5
Fast processing, nice selection
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Response from Petit-Fernand
Hello Katharina, Thank you for choosing us for your order and for leaving a positive note. ?? Have a nice day, Elise, EsIstMeins
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Caro
Rating: 4 out of 5
First order not received, I wrote an email, where I was directly proposed to be refunded or to send me back an order. I chose the 2nd option, and received it within 5 days :)
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Response from Petit-Fernand
Hello Caroline, Thank you very much for trusting us a second time despite this delivery problem with the post office. We hope you are satisfied with your order. Good day, Elise, C-MonEtiquette
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SME
Rating: 4 out of 5
The design of the labels as well as the packs already made on the site is very appreciable. I really appreciated the booklet containing all the labels and the explanations on how to use them. What's more, delivery was relatively quick for being in Switzerland. I look forward to seeing how they age over time :)
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Response from Petit-Fernand
Hello, Thank you for your detailed feedback, which means a lot to us. We are delighted to see that you are completely satisfied with your order. ?? Have a nice day, Elise, C-MonEtiquette
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CLAUDE TENNEGUIN
Rating: 4 out of 5
Speed and simplicity
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Response from Petit-Fernand
Hello Claude, Thank you for trusting us and leaving us a positive note. It means a lot to us! Have a nice day, Elise, C-MonEtiquette
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Heather S.
Rating: 4 out of 5
Name tags excellent, took a little longer to arrive than expected, sadly the lady died before the name tags arrived
Response from Petit-Fernand
Dear Heather, Thank you for sharing your opinion; Have a lovely day, Chiara Petit-Fernand
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DANIELA V.
Rating: 4 out of 5
GOOD-I HOPE THE LABELS LAST THROUGH THE WASHINGS
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Response from Petit-Fernand
Good morning Daniela, Thank you for choosing us and sharing your opinion. We also thank you for your trust! See you soon? Chiara Petit-Fernand
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Client
Rating: 4 out of 5
Easy to order, precise explanations
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Response from Petit-Fernand
Hello, Thank you very much for trusting us with your order. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
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Danielle Wegnez
Rating: 4 out of 5
The site is easy to use and the mail arrives quickly.
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Response from Petit-Fernand
Hello Danielle, Thank you very much for your confidence. We are delighted to see that your order is to your liking. ?? Have a nice day, Elise, C-MonEtiquette
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Laila Esposito
Rating: 4 out of 5
Error on the order but quickly rectified
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Response from Petit-Fernand
Hello, We are always here to help you and your satisfaction is our priority. We look forward to seeing you again soon. ?? Have a nice day, Elise, C-MonEtiquette
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Sonia
Rating: 3 out of 5
Received quickly. A little disappointed with the quality, as it comes off easily on some garments. What a shame!
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Response from Petit-Fernand
Hello Sonia, Thank you very much for your phone call. I can confirm that this is indeed a quality anomaly, and that's why we're sending the order back to you. Please keep us informed about the second shipment. See you soon! Sandra C-MonEtiquette
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Nadège
Rating: 4 out of 5
The labels arrived on time and after the 1st wash, they held!
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Response from Petit-Fernand
Hello Nadège, Thank you very much for trusting us and leaving us an encouraging note. We're delighted to see that your labels suit you. ?? Have a nice day, Elise, C-MonEtiquette
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Alexandra Mariage
Rating: 3 out of 5
I've ordered children's bottles before, and the drawings were printed on the bottle, but now they're glued on. Very disappointed. I have increased my rating because the customer service is really top notch and that's worth mentioning! Thank you
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Response from Petit-Fernand
Hello Alexandra, It was a pleasure to talk to you over the phone. Your feedback as a childminder is very valuable in helping us improve our products and services. See you soon, ? Sandra C-MonEtiquette
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Marie Anquetil
Rating: 3 out of 5
Good-quality labels, but I find that the sizes don't fit - too big to stick on most clothing labels.
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Response from Petit-Fernand
Hello Marie, We've just contacted you by email to find out a little more, and understand what size it is and for what type of garment. Have a nice day, ? Sandra C-MonEtiquette
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Zahra G.
Rating: 4 out of 5
Very good products. It is just that the shipping takes a long time and is not free.
Response from Petit-Fernand
Hello Zahra, Thank you for sharing your opinion! Which is very important to us. ?? Have a nice day, Chiara Petit-Fernand
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Marta
Rating: 4 out of 5
I had a problem because the stickers did not arrive within the maximum 10 days of delivery, I contacted customer service and they immediately gave me the option of resending them or refunding my money.
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Response from Petit-Fernand
Your loyalty is our greatest motivation. Thank you very much for trusting us. Sandra de Petit-Fernand
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Sara Benguría
Rating: 4 out of 5
I ordered two names and they were all mixed up.
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Response from Petit-Fernand
Hi Sara, We apologize for this error? We hope you were able to enjoy your labels. Good morning, Camille Petit-Fernand
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Nath
Rating: 4 out of 5
Very good products (sandwich box and labels). Only one problem with the cups: the handles break.
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to get more information about this problem. Have a nice day, Elise, C-MonEtiquette
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Lara
Rating: 4 out of 5
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Response from Petit-Fernand
Good morning Lara, Thank you for the positive evaluation, I wish you a good day ?? Chiara Petit-Fernand
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Carole Reuter
Rating: 4 out of 5
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Response from Petit-Fernand
Hi Carole, Thank you so much for these 4 stars! ? Beautiful day to you, Elise, C-MonEtiquette
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Carolina Trujillo Rodríguez
Rating: 4 out of 5
Very good but it took longer than expected!
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Response from Petit-Fernand
Hello Carolina, We are grateful for your confidence in our company and we are sorry for this delay. Good day, Camille Petit-Fernand
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OLGA
Rating: 4 out of 5
I received the product I expected
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Response from Petit-Fernand
Hello Olga, Thank you for your message ! Let's hope that everything is to your liking? Good morning, Camille Petit-Fernand
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Kelly B.
Rating: 4 out of 5
This isn't the first time I've placed an order, and I've always been satisfied with the product. Unfortunately this time there was a mistake in the order as I was impatiently waiting for these labels because I needed them. As a result, the order I received was not mine...so I can't give it 5 stars because it was perfect. However, the after-sales service was very reactive and re-launched my order, which I did indeed receive, perfect and beautiful... I'm still satisfied with the products and would recommend the site if necessary.
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Response from Petit-Fernand
Hello Kelly, Thank you very much for your review. We're sorry you had to deal with this issue, but we're glad to hear you enjoyed your order. ?? We're always here to help you in any way we can! Have a nice day, Elise, C-MonEtiquette
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Charlotte Lebeau
Rating: 4 out of 5
Fast delivery, products as ordered
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Response from Petit-Fernand
Hello Charlotte, Thank you very much for your review and your order. We're delighted you liked it. ?? Have a nice day, Elise, C-MonEtiquette
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Jessica M.
Rating: 3 out of 5
I usually love these clothing labels but the last book I got just doesn't stick and come off in the wash. Never had problems before but with this latest batch I am. Shame really as I do love them.
Response from Petit-Fernand
Dear Jessica, Thank you for your message. A member of our team will contact you to help you. Have a lovely day, Chiara Petit-Fernand
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Jade W.
Rating: 4 out of 5
I'm in love with these products but please please can you add a more clear tab for the ëiron on' and ësticker' options as the last order came in stickers and I really needed the iron on ones but was unaware of the other options.
Response from Petit-Fernand
Dear Jade, That is amazing, Thank you for sharing your opinion. We are happy you are satisfied with the product. Thank you for your advice :) Have a lovely day, Chiara Petit-Fernand
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salima
Rating: 3 out of 5
My first two orders were just perfect, with incredible print quality and colors. The latest one is rather disappointing. The colors are far from what I had selected and the printing of the text is not as sharp. Disappointed...
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Response from Petit-Fernand
Hello Salima? We have just contacted you following your message, in order to help you and better understand what this is all about. We look forward to hearing from you, and assure you that a solution will be proposed. Have a nice day, Sandra from C-MonEtiquette
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Cc
Rating: 3 out of 5
The design is beautiful, however it didn't come with the ironing paper as stated on the card it came with. Everything else is brilliant
Response from Petit-Fernand
Hello Claudine, Thank you for your wessage. A member of our team will contact you to help you. Have a lovely day, Chiara Petit-Fernand
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ssn
Rating: 3 out of 5
I placed an order with the same symbols, colors and font as a previous order. But the labels I received had a print color that did not match what I wanted. Everything looked drained, the orange appeared mustard brown.
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Response from Petit-Fernand
Good morning Susana, Thank you for your message. One of our operators will contact you in the day to have more information about it. Good day, Chiara Petit-Fernand
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EugT.
Rating: 3 out of 5
On the whole I am very satisfied, the only thing I find a pity is that the stickers come off after one or two washes.
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Response from Petit-Fernand
Hello, thank you for your review. We are sorry to hear that your labels are peeling off. Of course this should not happen! We have just contacted you to get more information about this. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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Annon
Rating: 4 out of 5
Great product as always but took over 3 weeks to arrive!
Response from Petit-Fernand
Hello Annon, Thank you so much for your message! Thank you for your trust?? We are glad you are satisfied with the products. Have a nice day, Chiara Petit-Fernand
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Roberto
Rating: 4 out of 5
The labels are very good. I use them for mom's clothes unfortunately in RSA. If they were a little thicker/robust maybe they would stand up better to industrial washing. Or think about a second "harder" line thanks
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Response from Petit-Fernand
Good morning Roberto, Thank you for choosing us. We are glad you are satisfied with the products. We thank you for your recommendations! Have a great day!!! Chiara Petit-Fernand
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Giulia M.
Rating: 4 out of 5
Very nice material, stickers are delivered in a very convenient pad! I did not give 5 stars because a few more characters would be needed to make it easier for those who have figl_ with double last names.
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Response from Petit-Fernand
Good morning Giulia, Thank you so much for your comment, which is so valuable to us. If you need more characters you could opt for two-line labels! I wish you a good day ? Chiara, Petit-Fernand
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Cristina Martínez Pérez
Rating: 3 out of 5
I am satisfied with the labels, but the prices seem a bit expensive to me.
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Response from Petit-Fernand
Hi Cristina, thank you for sharing your opinion. We would like to know a little more about what you think of our products, the quality and the price. We manufacture everything ourselves in Bordeaux, and we have our own team of graphic designers. We would love to talk to you on the phone. Regards, Sandra de Petit-Fernand
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Cristina
Rating: 4 out of 5
Great labels on clothes as well
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Response from Petit-Fernand
Dear Cristina, Thank you for your message. We hope to always live up to your expectations, Thank you for your trust ?? Chiara Petit-Fernand
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Laura B.
Rating: 3 out of 5
Nice products, in my opinion the shipping however a bit expensive you should put it free for those who spend more than a tot for the rest the products are great and quality
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Response from Petit-Fernand
Good morning Laura, Thank you for your message and advice, your opinion is important. Please be happy that you are satisfied with our products. Have a good gionrnata ?? Chiara Petit-Fernand
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georgina canals perez
Rating: 4 out of 5
The first shipment did not reach me but they resent me another one that has just arrived today. The bad thing is that it takes a long time and you can't track it. But they made a new free shipment.
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Nerea Sánchez Calvo
Rating: 4 out of 5
I am later than expected
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Dayse K.
Rating: 4 out of 5
Good quality! Delivery took a while.
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Response from Petit-Fernand
Hello Dayse, Thank you very much for your order and your review, which we are very pleased about. ?? We are sorry that the delivery took a little longer than expected. However, we hope you like our products! ?? Have a nice day, Elise, EsIstMeins
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cliente
Rating: 4 out of 5
Nice colorful labels. Good sticker
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Response from Petit-Fernand
Good morning Chiara, We are very pleased to read your words, we are glad that your experience with us was positive. I wish you a good day ? Chiara Petit-Fernand
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