Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 3 and 4 stars

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A
Anais M.
Rating: 4 out of 5
following a purchase from 04/11/2025
labels conforming to the order, I haven't had the time to add them to the clothes yet but the format is ideal
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Delphine B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Never a problem
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Amélie S.
Rating: 3 out of 5
following a purchase from 09/11/2025
Unfortunately, this is not your responsibility but the labels arrived all wet in my mailbox
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Response from Petit-Fernand
Hello Amélie,

Thank you for taking the time to share your feedback. We are sorry to hear that your labels arrived in this condition, and we will forward your feedback to the relevant services to improve our shipping process.
We have just contacted you to assist you :)

Have a nice day,
Camille C-MonEtiquette
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Nimaman M.
Rating: 4 out of 5
following a purchase from 08/11/2025
Super
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Delphine V.
Rating: 4 out of 5
following a purchase from 05/11/2025
Nothing to say about the merchandise but I paid an extra fee for fast delivery, I was told it would arrive by November 11 at the latest, my daughter was leaving for green classes on November 12; that's why I ordered there.. and my package arrived at the pickup point on November 12 during the day, so too late... It was useless... Too bad because the result is very beautiful.
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Ferrara S.
Rating: 4 out of 5
following a purchase from 26/10/2025
Everything perfect except for a bit long delivery times.
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Berthelin I.
Rating: 4 out of 5
following a purchase from 05/11/2025
The shipping is very long
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LUCILLE B.
Rating: 4 out of 5
following a purchase from 04/11/2025
Good
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Isabelle C.
Rating: 4 out of 5
following a purchase from 03/11/2025
Super
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Laura C.
Rating: 3 out of 5
following a purchase from 03/11/2025
Hello, I took a water bottle with a flower logo, I am a bit disappointed with the color, but happy with the cups. Best regards
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Response from Petit-Fernand
Hello Laura,

Thank you for your feedback and your comments regarding the water bottle and the cups. We are sorry to hear that the color does not meet your expectations. Your satisfaction is important to us, and we take your comments into account to improve our products. Please feel free to contact us for any other suggestions.

Have a nice day,
Camille C-MonEtiquette
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Joséphine D.
Rating: 4 out of 5
following a purchase from 02/11/2025
Great! The font size is a bit too large on the one-line heat transfer label.
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Richard C.
Rating: 3 out of 5
following a purchase from 17/10/2025
Very good for the labels, however disappointed with the stamp
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Response from Petit-Fernand
Hello Richard,

Thank you for taking the time to share your opinion. We are glad that you are satisfied with our labels, but we regret that the stamp did not meet your expectations. We invite you to contact us directly so that we can understand your concerns and find a solution. Your satisfaction is important to us.

Have a nice day,
Camille C-MonEtiquette
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Anne Marie C.
Rating: 4 out of 5
following a purchase from 01/11/2025
Ras
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Veronique Q.
Rating: 4 out of 5
following a purchase from 28/10/2025
Good
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Beatrice D.
Rating: 4 out of 5
following a purchase from 28/10/2025
Really good products
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Marine C.
Rating: 4 out of 5
following a purchase from 28/10/2025
Thank you! It's a good product and very practical
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Manon D.
Rating: 3 out of 5
following a purchase from 16/10/2025
Order and delivery very good. The labels are great but the stamp runs, it doesn't hold up well to washing (after 1 wash) and is too wide for many clothing labels.
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Response from Petit-Fernand
Hello Manon,

Thank you for your detailed feedback on your experience with C-MonEtiquette. We are pleased that the order and delivery met your expectations, but we take note of your comments regarding the stamp and its dimensions. Your feedback is valuable to help us improve the quality of our products.

To assist you, we have just contacted you by email.

Have a nice day,
Camille C-MonEtiquette
F
Ferrario L.
Rating: 4 out of 5
following a purchase from 17/10/2025
Fast deliveries. Optimal labels for clothing
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Response from Petit-Fernand
Dear Laura,

Thank you for your positive feedback! We are happy that you appreciated the speed of delivery and the quality of our labels. We are committed to always offering the best to our customers.

Best regards,
Giulia Petit-Fernand
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Erina C.
Rating: 4 out of 5
following a purchase from 15/10/2025
Simply order and work quickly. Delivery takes a little while but great quality!
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Response from Petit-Fernand
Good day, Erina,
Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
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Suna K.
Rating: 4 out of 5
following a purchase from 13/10/2025
Good, fast but unfortunately long delivery time
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Response from Petit-Fernand
Good day, Suna,
I am very pleased with your positive review – thank you for sharing your experience with us. We are a French company, so delivery may take longer than expected.
Have a nice day,
Customer Service EsIstMeins
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Edith P.
Rating: 4 out of 5
following a purchase from 23/10/2025
Very good product (iron-on and self-adhesive) Not sure that the self-adhesive labels will last long on the socks ... we'll see
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JESSICA B.
Rating: 3 out of 5
following a purchase from 23/10/2025
the labels are not attached by name and are mixed up
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Response from Petit-Fernand
Hello Jessica,

Thank you for taking the time to share your feedback. We are sorry to hear that the receipt of your labels did not meet your expectations. We do indeed send the labels from the same order in the same booklet. However, they are separated when it comes to our Packs.
Our team is here to listen if you need anything.

Have a nice day,
Camille C-MonEtiquette
A
Axel C.
Rating: 4 out of 5
following a purchase from 19/10/2025
Order arrived as announced, we have not yet had the opportunity to stick them because the little one does not start school until January 2026!
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emilie L.
Rating: 4 out of 5
following a purchase from 15/10/2025
I don't have enough sulfurized paper but otherwise the labels are impeccable.
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Yoni A.
Rating: 4 out of 5
following a purchase from 15/10/2025
I expected a quality fabric
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Caterina M.
Rating: 4 out of 5
following a purchase from 18/09/2025
Excellent
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Fossa F.
Rating: 4 out of 5
following a purchase from 03/10/2025
Great
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Sandrine D.
Rating: 4 out of 5
following a purchase from 12/10/2025
Very satisfied with the iron-on labels. Easy to stick and nice design.
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Foianesi C.
Rating: 3 out of 5
following a purchase from 02/10/2025
Compared to the order placed 2 years ago, I found these labels less resistant to washing than those ordered previously. Glossy finish and not matte compared to those already taken. Maybe that changes?
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Response from Petit-Fernand
Dear Chiara,
Thank you for your feedback and we apologize for the inconvenience encountered with the labels. It is possible that there have been changes in the materials used; we are working to ensure the highest quality. Please do not hesitate to contact us for further clarification or assistance.

Giulia Petit-Fernand
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Brontesi L.
Rating: 4 out of 5
following a purchase from 30/09/2025
The thermal adhesive labels do not stick very well, sometimes they need to be reapplied, but they are still better than other labels I have tried!
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Lobna M.
Rating: 3 out of 5
following a purchase from 10/10/2025
Good shopping experience, the products are great, the water bottles are top quality so I am satisfied even though they are quite expensive. I just regret that home delivery is not offered given the prices, knowing that relay delivery is always chaotic and unfortunately it was no different this time, delivery to another relay point not close to our home... This explains the number of stars, for the rest nothing to complain about I recommend this site.
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Response from Petit-Fernand
Hello Lobna,

Thank you very much for your feedback and your recommendation. We are delighted to hear that you are satisfied with the quality of our water bottles. We also take note of your comment regarding delivery, and we understand that this can be frustrating. We are constantly working to improve our services, including delivery options. Your opinion is valuable to us and we hope to provide you with an even better experience on your next order.

Have a nice day,
Camille C-MonEtiquette
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Mangnatihe T.
Rating: 3 out of 5
following a purchase from 07/10/2025
The labels peel off easily,
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Response from Petit-Fernand
Hello Mangnatihe,

Thank you for taking the time to share your feedback on our site C-MonEtiquette. We are sorry to hear that you encountered issues with our labels and we take your feedback very seriously. To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
B
Beatrice R.
Rating: 4 out of 5
following a purchase from 06/10/2025
Very fast order and delivery, very happy with the backpack.
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Corinne P.
Rating: 4 out of 5
following a purchase from 06/10/2025
Satisfied
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Pozzerle O.
Rating: 4 out of 5
following a purchase from 21/09/2025
Very good quality, good service
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Clémence P.
Rating: 4 out of 5
following a purchase from 15/08/2025
Order received as expected. The labels are very practical.
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Myriam D.
Rating: 4 out of 5
following a purchase from 01/10/2025
fast
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Massari C.
Rating: 4 out of 5
following a purchase from 20/09/2025
Beautiful and work perfectly
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Chrystel M.
Rating: 4 out of 5
following a purchase from 30/09/2025
I received my labels super quickly and they match what I ordered. Thank you, I recommend 100% for the weekend.
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Marie B.
Rating: 4 out of 5
following a purchase from 29/09/2025
I loved being able to personalize the nursery pack labels which is super complete. I would have liked to make a matching keychain but it was impossible to match the small backpack with the toiletry bag. But we are very happy with the personalization of the backpack, snack bag, and cotton bag for dirty laundry
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Response from Petit-Fernand
Hello Marie,

Thank you very much for your review and your rating of 4/5! We are delighted to hear that you appreciated the personalization of the labels and the complete nursery pack. We understand your wish to have a matching keychain and will take your feedback into account for our future improvements. Your satisfaction is essential to us. Do not hesitate to come back to us with any other suggestions!

Best regards,
Giulia C-Monetiquette
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