Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Positive the quality of the product and variety of the same. On the negative side, it has taken me more than two weeks since the order was placed.
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Response from Petit-Fernand
Good morning Eloisa, Thank you for your message, we are delighted to hear that you like our products. However, we are sorry that the post office took so long to deliver your order. Good morning, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
My daughter was pleased with the label on her bag.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. That's great! We're delighted that she likes our product. ?? Good day to you, Elise C-MonEtiquette
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Chiara G.
Rating: 4 out of 5
Customer service punctual and thorough in resolving shipping-related mishaps.
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Response from Petit-Fernand
Good morning Chiara, Customer service would like to thank you for your kind thought! Have a great day!!! Chiara Petit-Fernand
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Nadine M.
Rating: 4 out of 5
I had a complaint because the labels had come off. I was then refunded the money without any problems. The customer service is great. I have now attached the labels differently and they hold well. Even in the dryer.
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Response from Petit-Fernand
Hello Nadine, Thank you for your review. We are always here to help you in the best possible way. ? Have a nice day, Elise, EsIstMeins
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Ilona G.
Rating: 4 out of 5
I have been ordering from you for a long time and am always satisfied and will continue to order from you. I have already told others
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Response from Petit-Fernand
Hello Ilona, thank you for choosing us for your order, we are delighted! ?? Have a nice day, Elise, EsIstMeins
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Laurence
Rating: 4 out of 5
the design and backing are good. wash-resistant labels.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
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Ines
Rating: 3 out of 5
Long delivery time, and somehow it seems a bit small in font and image. Quick response on request.
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Response from Petit-Fernand
Hello Ines, We are sorry that the delivery took a little longer than expected. We have just contacted you to get more information about your quality issue. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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Jennifer Rizzo
Rating: 3 out of 5
Delivery time too long
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Response from Petit-Fernand
Hello, We're sorry to hear that the delivery took longer than expected. We hope you enjoy your order. Have a nice day, ? Elise, C-MonEtiquette
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Emilie Martinez
Rating: 4 out of 5
Good value and after-sales service
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Response from Petit-Fernand
Hello, We are delighted to read your positive review. See you soon for another order. ?? Have a nice day, Elise, C-MonEtiquette
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Céline Staelens
Rating: 3 out of 5
Received promptly. This is the fifth time I have ordered. This time I was disappointed because the labels are very difficult to remove. They are damaged because they are not cut properly. I have two sheets of paper that are of no use to me.
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Response from Petit-Fernand
Hello Céline, We're sorry to hear about the inconvenience concerning your order. We contacted you this morning to get more details. ?? We look forward to hearing from you. Elise, C-MonEtiquette
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Jasmin R.
Rating: 3 out of 5
The stickers are great, there's nothing wrong with them. However, shipping took a really long time (over 2 weeks). That's very annoying if you depend on it.
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Response from Petit-Fernand
Hello Jasmin, We are sorry that the delivery took longer than expected. As announced on our website, we are in France and delivery takes longer than within Germany. However, we hope you enjoy our items! ???? Have a nice day, Elise, EsIStMeins
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Laure
Rating: 4 out of 5
I'm always satisfied with my labels, which I've been ordering for a few years now.
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Response from Petit-Fernand
Hello, Thank you very much for your review, which makes us very happy! We're delighted to see that you like our products. ?? Have a nice day, Elise, C-MonEtiquette
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Rahel Thalmann
Rating: 4 out of 5
Very nice choice but the stickers don't stick well. The ones on the back are gone after the first wash. Too bad if not satisfied
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Response from Petit-Fernand
Hello Rahel, We're very sorry to hear about this problem with your order. We have contacted you to find out more about the problem. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Charlotte Bedoret
Rating: 4 out of 5
It should be possible to keep old label templates, so you don't have to start from scratch every time (previous orders and the same colors and patterns from one kind of label to another).
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. It's quite possible, as long as you have a customer account with us ? Have a nice day, Elise, C-MonEtiquette
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Fanny Do
Rating: 3 out of 5
I can't evaluate my experience, as I still haven't received my order, and when I go to the site to go to my account it tells me that there's a problem with the file and that I need to check the form...
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Response from Petit-Fernand
Hello, We're sorry to hear that you haven't received your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Laurent Beguin
Rating: 4 out of 5
A small delay but otherwise no problem! :-)
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Response from Petit-Fernand
Hello laurent, We are sorry to hear that the delivery took longer than expected. However, we hope you enjoy your order. ?? Have a nice day, Elise, C-MonEtiquette
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Corinne Vancolbert
Rating: 3 out of 5
I didn't get the right labels. I sent a message on messenger but no answer and it's for Monday.
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Response from Petit-Fernand
Hello, We have taken note of your message on Messenger and have just processed your request and replied to you. Have a nice day, Elise, C-MonEtiquette
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Jennifer
Rating: 4 out of 5
Easy, customizable ordering, fast shipping, quality products. Too bad there's no sticker sheet left as a gift!
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Response from Petit-Fernand
Hi Jennifer, Thank you very much for your feedback. We are sorry for this oversight, as normally the gift label sheet is always delivered with the order. However, we hope that this will not affect your trust and loyalty. Have a nice day, ? Elise, C-MonEtiquette
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Joy
Rating: 4 out of 5
Quite practical and sticks well
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Response from Petit-Fernand
Hello Joy, Thank you for ordering from us and leaving us a review. It means a lot to us. ?? Have a nice day, Elise, C-MonEtiquette
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Safya
Rating: 4 out of 5
Beautiful labels! Very practical!
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback, it means a lot to us! ???? Beautiful day to you, Elise, C-MonEtiquette
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Magali
Rating: 4 out of 5
The labels are great!
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Response from Petit-Fernand
Hello Magali, Thank you for choosing us for your order and for leaving us a review. ?? Have a nice day, Elise, C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast service and good quality. Small bug in the account connection, no access to the ...
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Response from Petit-Fernand
Hello Delphine, We're delighted to hear that your order has met your expectations. You can contact us regarding your customer account problem so that we can help you. ?? We wish you a pleasant day, Elise, C-MonEtiquette
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Emanuela
Rating: 4 out of 5
On-time delivery!
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Response from Petit-Fernand
Good morning Emanuela, Thank you for sharing your opinion, We are happy that you are satisfied with the shipment. Your opinion is important. Have a good day, ? Chiara Petit-Fernand
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Laplagne
Rating: 4 out of 5
Quality labels
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Response from Petit-Fernand
Hello, Thank you very much for your review, which makes us very happy! We're delighted to see that you like our products. ?? Have a nice day, Elise, C-MonEtiquette
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Anja
Rating: 4 out of 5
I have ordered the labels again for my boys because they are easy to wash and the design is simply beautiful
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Response from Petit-Fernand
Hello Anja, Thank you very much for your order and your kind review. It's just perfect that you like our products. ?? Have a nice day, Elise, EsIstMeins
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Stievenart Aurelia
Rating: 4 out of 5
Fast delivery, order conformed to my request. Practical and easy to use. Thank you
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Response from Petit-Fernand
Hello Aurélia, Thank you for choosing us for your order and for leaving us a review. ?? Have a nice day, Elise, C-MonEtiquette
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Virginie Erny-Simon
Rating: 4 out of 5
Happy with the results and the different label formats
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Response from Petit-Fernand
Hello Virginie, Thank you very much for your positive feedback! ?? We wish you a lovely day, Elise, C-MonEtiquette
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Claire- Marie Masdupuy
Rating: 3 out of 5
Not satisfied, product too slow to arrive, I ordered it and it took 2 weeks to arrive, right on the day my daughter left on her trip.
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Response from Petit-Fernand
Hello Claire-Marie, We are very sorry that your order arrived on the day your daughter left. We hope, however, that the product you received meets your expectations. Have a nice day, Camille C-MonEtiquette
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Edwina Kruk
Rating: 4 out of 5
The items ordered are beautiful, well finished and of high quality! I recommend them. If I had to say one small "negative" point, it would be that the delivery time is a bit long.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, it means a lot to us! We're sorry that delivery took longer than expected ???? Have a nice day, Elise, C-MonEtiquette
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Corine B
Rating: 4 out of 5
Easy to order, fast shipping, fair price, simple application. The quality will depend on use.
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Response from Petit-Fernand
Hello, We are delighted to read your positive review. See you soon for another order. ?? Have a nice day, Elise, C-MonEtiquette
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Izie
Rating: 4 out of 5
The labels are very pretty and perfectly match the visuals on the website. However, the iron-on labels are impossible to attach unless the iron is extremely hot (I have a steam iron, so I can't attach the iron-on labels). In this case, only self-adhesive labels are suitable. They hold up relatively well to machine washing.
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Response from Petit-Fernand
Hello Izie, Thank you very much for your positive comment. The iron-on labels do indeed hold up under a 200° iron, as indicated in the instructions. We're delighted to read that you like our products?!?? Good day, Elise, C-MonEtiquette
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Julie Durocher
Rating: 4 out of 5
I'm pleased with the quality of the labels.
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Response from Petit-Fernand
Hello, Thank you very much for your review, which makes us very happy! We're delighted to see that you like our products. ?? Have a nice day, Elise, C-MonEtiquette
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Jessica
Rating: 3 out of 5
The labels are pretty and well represented in a notebook, the only drawback is that I didn't receive the greaseproof paper as indicated on the notebook.
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Response from Petit-Fernand
Hello Jessica, Thank you for your message. We apologize for this oversight. For your information, you can replace our parchment paper with edible parchment paper. Have a nice day, Camille C-MonEtiquette
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Dominique Zugmeyer
Rating: 4 out of 5
For my part, the labels stick better than my previous orders.
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Response from Petit-Fernand
Hello Dominique, Thank you very much for your feedback. We are delighted to see that you like your order! Have a nice day, ? Elise, C-MonEtiquette
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Naiben
Rating: 3 out of 5
Rather long delivery but the product is of high quality and very attractive. I don't regret my purchase at all.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are delighted that you like our products and we apologize for the delay in delivery. Have a nice day, Camille C-MonEtiquette
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Asg
Rating: 4 out of 5
Very nice labels for objects and garments. Too bad you can't reduce the label length any further. Otherwise very good quality. Very happy with the customizable snack box. Just the little box inside that my 2.5 year old daughter can't open by herself, so we can't use it at the moment.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. We're sorry to hear that the labels are too long, but we hope you'll be able to use them properly. Have a nice day, Elise, C-MonEtiquette
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Marlène Labeille
Rating: 4 out of 5
Manufacturing time announced as less than 48 hours when it was almost 1 week. Fortunately, delivery was quicker. The labels are of good quality.
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Response from Petit-Fernand
Hello, We're sorry to hear that delivery took longer than expected, but we hope you're completely satisfied with your order...? Good day, Elise, C-MonEtiquette
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Celine Raucoules
Rating: 3 out of 5
Good experience but delivery time a bit long, too bad!
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Response from Petit-Fernand
Hello Céline, Thank you for your message. We are very sorry for the delay in delivery. We hope our products meet your expectations. Have a nice day, Camille C-MonEtiquette
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Julie Zimmermann
Rating: 4 out of 5
Less convinced than usual. The joystick seems blurred and the labels cracked a lot when glued...I never had this problem with my previous controls.
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Response from Petit-Fernand
Hello, Thank you so much for your feedback, we really appreciate it! ?? Have a nice day, Elise, C-MonEtiquette
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Aurélie Rappez
Rating: 4 out of 5
Perfect except for the express delivery, which was not at all.
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Response from Petit-Fernand
Hello Aurélie, We're sorry to hear that the express delivery took longer than expected. Unfortunately, we have no influence over the Chronopost service. However, we have reimbursed you for the shipping costs. ?? Have a nice day, Elise, C-MonEtiquette
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