The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The labels are many,I got the pack of 30 and customized them as I wanted most. Easy to use, they are versatile and I labeled all of my son's school supplies
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Response from Petit-Fernand
Good morning Federica, thank you for your positive comment.We are happy that you are satisfied with the product and its quality.
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Cristina
Rating: 4 out of 5
Perfect product, the labels after 3 years and several washes are as good as new. This time the delivery was delayed even though I had paid for the urgency.
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Response from Petit-Fernand
Good morning Cristina. Thank you very much for your comment. We are glad that you are satisfied with our product and find it durable.
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Christin R.
Rating: 4 out of 5
A few stickers did not hold up well
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Response from Petit-Fernand
Hello, Thank you for your order and your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins Team
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Anna
Rating: 4 out of 5
There was a misunderstanding with the shipping but everything was resolved. The labels are very good and very beautiful . You have to reserve them in time because it takes ten days as it is indicated for them to arrive.
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Response from Petit-Fernand
Good morning Anna, We thank you for your positive comment. We are happy that you are satisfied and that everything was resolved quickly. Good day, Chiara Petit-Fernand
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Teresa Pérez
Rating: 4 out of 5
I am always happy with the orders I place. The labels are very nice but the heat seal labels at least fall off in the wash.
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Sara
Rating: 4 out of 5
They seem good to me...the 'only thing is that they took a while,...I was hoping they would arrive in a shorter time.
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Response from Petit-Fernand
Good morning Sara, We are glad that the product meets your expectations. We thank you for your trust! Have a good day ?? Chiara Petit-Fernand
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Federica M.
Rating: 4 out of 5
They mis-shipped, I got another customer's order at home, but then they apologized and resent the correct order and also provided me with a discount code for a later order.
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Response from Petit-Fernand
Good morning Federica, Thank you for your positive comment and your trust. We are sorry for the mishap and we are glad we made it up to you! ?? Chiara Petit-Fernand
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Chiara C.
Rating: 4 out of 5
Fast shipping and fabulous labels
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Response from Petit-Fernand
Good morning Chiara, Thank you for your positive comment. We are glad that you are satisfied with our product. Have a good day ?? Chiara Petit-Fernand
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Iraida
Rating: 3 out of 5
Positive: I loved the products I bought, both the lunch box and the stickers! Negative: it took too long from my point of view to get the order at home!!!
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Response from Petit-Fernand
Good morning Iraida, We are sorry you had to wait so long to receive your product. However, we are delighted to hear that you liked them. Good morning, Camille Petit-Fernand
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SANDRA
Rating: 4 out of 5
Lovely products and an order that arrives very quickly. A little disappointed with the gourd and the smudgy prints.
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Andrea F.
Rating: 3 out of 5
Unfortunately, I have not yet received an order for our daughter (although it was supposed to have been sent) ... it was supposed to be a gift for the start of school and has long since been paid for by bank transfer. The second order (a lunch box) for our other daughter was almost completely destroyed when it arrived...but it will probably be remade and resent.
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Response from Petit-Fernand
Hello, We have contacted you today to offer you the best solution. We look forward to your feedback. Have a nice day, The EsIstMeins Team
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Michela
Rating: 4 out of 5
I ordered the labels, great product but the delivery is a little long
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Sephora Hamoum
Rating: 3 out of 5
I am extremely disappointed by the delay in delivery and I reported it 2 times to your sales department with no response.
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Response from Petit-Fernand
Hello, We are sorry that La Poste was late in delivering your order. We hope that our products meet your expectations. Have a nice day, Camille C-MonEtiquette
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Granturchelli Rojo
Rating: 4 out of 5
The labels wash off well, I recommend
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MATEU
Rating: 4 out of 5
Fast delivery and quality material
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Response from Petit-Fernand
Hello, Thank you for your message ! Good morning, Camille Petit-Fernand
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LM
Rating: 3 out of 5
Product according to the description, they are of good quality. Negative point is that the shipment took more than 10 working days to arrive.
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Response from Petit-Fernand
Good morning Lydia, We sincerely regret this delay in delivery by the Post Office. However, we are pleased to know that everything is to your liking as far as our products are concerned. Hello, Camille Petit-Fernand
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Belén María Valverde Barrera
Rating: 4 out of 5
There has been a delivery problem on the first order and until they have solved it and sent it back to me.
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Response from Petit-Fernand
Hello Belen, We hope your order arrived safely and that everything is to your liking? Good morning, Camille Petit-Fernand
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Simona M.
Rating: 3 out of 5
Labels well made but delivery time longer than indicated
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Response from Petit-Fernand
Good morning Simona, thank you for your comment. We are sorry for the delay encountered in the delivery, unfortunately we can not intervene in the delays of postal services. However, we are glad that you are satisfied with the product, we hope you will receive your next orders on time. Good day, Chiara Petit-Fernand
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cliente
Rating: 4 out of 5
I ordered the crayon labels for my baby. They are really beautiful! Bright colors and they stick well. The size is just right. I would recommend it as a product, with one caution to order well in advance as the shipping time is not really short. I think I will be ordering more products
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Martina
Rating: 4 out of 5
Stickers purchased to label my son's school supplies, very good quality, only flaw for me is the waste of adhesive surface, each sheet contained 10 labels but half of the sheet was then to be thrown away, you could put many more Stickers in each sheet, otherwise nothing to say I am very satisfied
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Stephanie GARREC
Rating: 3 out of 5
The quality of iron-on labels is poorer than before. They come off. Disappointed
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Response from Petit-Fernand
Hello, We're very sorry to hear that your iron-on labels have come unstuck. This is most likely a one-off production problem. We'll be in touch later today to help you. Have a nice day, Camille C-MonEtiquette
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Benedetta C.
Rating: 4 out of 5
ease of use of the site and customization, variety of themes, only "flaw" very long shipping in my case about 16 days.
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Sara
Rating: 3 out of 5
The thermoadhesive labels for clothes have changed format and consequently the availability of characters has decreased (only 15 characters), and I have not been able to carry my daughter's full name and surname.
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Response from Petit-Fernand
Dear Sara, one of our operators will contact you later today to learn more about your experience with our products. Chiara Petit-Fernand
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Ana
Rating: 4 out of 5
The product, although a bit pricey is great, the new designs are very nice!!!! And the labels last a long time, I've been using them for over 7 years now! The order takes much longer than usual, more than 15 days is too long.
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Response from Petit-Fernand
Hello Ana, It's a pleasure to read your message ! Thank you very much for your confidence ? Camille Petit-Fernand
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charlene
Rating: 4 out of 5
The steel gourd is top-notch. High quality and attractive, customizable design. Small drawback: the rather high fdp and the black plastic stoppers which break very easily (the 2nd broken here!).
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Claudia
Rating: 4 out of 5
Very nice and good products, receiving time a little too long
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Julia D
Rating: 3 out of 5
Self-adhesive labels don't stick very well. However, they were stuck on as instructed on the garment labels. After 2 washings, all labels were removed. Quite disappointed.
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Response from Petit-Fernand
Hello, We're very sorry to hear that your labels have come unstuck. The quality of our products is our priority, so we will contact you today to help you. Have a nice day, Camille C-MonEtiquette
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Erika Lizandara
Rating: 3 out of 5
Because I paid to have it delivered in 48 hours and it took longer!
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Response from Petit-Fernand
Hi Erika, We are sorry that SEUR has delayed the delivery of your order. I can confirm that we have reimbursed you for the shipping costs you paid. However, as for our products, we hope that everything is to your liking. Good day, Camille Petit-Fernand
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MICHELA V.
Rating: 4 out of 5
The labels are of very good quality, both the labels for objects and the ones to stick on clothes. Highly recommend.
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Clarisse PAYET
Rating: 4 out of 5
I'm delighted with the practicality of the labels, which hold up to washing and drying. But I think you have to be careful when ironing the label because I have a label that came off after a day.
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Elisabetta L.
Rating: 3 out of 5
The labels are beautiful. But the package took at least 15 days to arrive
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Response from Petit-Fernand
Good morning, thank you for your comment. We are glad that you enjoyed our product. We apologize for the delay you experienced in the delivery time and thank you for your patience. Good day, Chiara Petit-Fernand
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Claire Majerus
Rating: 3 out of 5
Hello, Normally I am completely satisfied. However, this time, there were duplicate labels and others were not there that I had ordered. It's a shame. The quality is also sometimes not the same.
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Response from Petit-Fernand
Hello, We're very sorry to hear that the order you received is not what you asked for. We will contact you as soon as possible to help you. Have a nice day, Camille C-MonEtiquette
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Safiatou
Rating: 4 out of 5
The stickers are very nice
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Response from Petit-Fernand
Hello, Thank you very much for your message? Hello, Camille Petit-Fernand
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ELISA
Rating: 3 out of 5
Until the order was completed on the site everything was perfect. Then in the shipping status it kept saying DELIVERED PRIORITY MAIL which is not clear whether it was delivered to the shipping service or to the user. Attempts made to get a response were all null and void....
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Response from Petit-Fernand
Good morning Elisa, thank you for your comment and your opinion. We are sorry that you encountered problems with the delivery, we hope you are still satisfied with your order. Customer service remains dsponibile for any clarification. Chiara Petit-Fernand
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Laura
Rating: 4 out of 5
Beautiful labels...some after several washes come off!
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Carine PARCQ
Rating: 3 out of 5
Satisfied with the product. But very long delivery time... My first order was received in 5 days, this one in 3 weeks ...
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Response from Petit-Fernand
Hello, We are very sorry that your order arrived so late. However, we are delighted that our products meet your expectations. Have a nice day, Camille C-MonEtiquette
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Carla Quiroga Redondo
Rating: 3 out of 5
Delivery too slow
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Response from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. However, as for our products, we hope that everything is to your liking. Good morning, Camille Petit-Fernand
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sabrina D.
Rating: 4 out of 5
Service a little slow but by contacting customer service they reassured me that they would ship it as soon as possible. Response: I have already received it some time ago. Thank you very much
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Response from Petit-Fernand
Good morning Sabrina, thank you for your comment. We hope to receive your order as soon as possible. We remain diponibile for any clarification.
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Erica L.
Rating: 4 out of 5
Ordered September 12 I have not received anything yet. I REMEMBER THAT TALKING WITH ASSISTANCE THEY SENT ME BACK THE PRODUCTS I hope to receive them soon The girl was very kind Thank you very much!!!
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Response from Petit-Fernand
Good morning Erika, thank you for your comment. I wish you to receive your new order as soon as possible.
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Giada
Rating: 3 out of 5
BEFORE:The product never arrived AFTER: I made arrangements for a refund which arrived immediately, it is true I did not get the product but, the service was efficient and timely. On a future occasion I will try to purchase again.
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Response from Petit-Fernand
Good morning Giada, thank you very much for your kindness and availability, see you soon for future purchases. Chiara Petit-Fernand
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