Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The labels are beautiful. But the package took at least 15 days to arrive
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Response from Petit-Fernand
Good morning, thank you for your comment. We are glad that you enjoyed our product. We apologize for the delay you experienced in the delivery time and thank you for your patience. Good day, Chiara Petit-Fernand
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Claire Majerus
Rating: 3 out of 5
Hello, Normally I am completely satisfied. However, this time, there were duplicate labels and others were not there that I had ordered. It's a shame. The quality is also sometimes not the same.
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Response from Petit-Fernand
Hello, We're very sorry to hear that the order you received is not what you asked for. We will contact you as soon as possible to help you. Have a nice day, Camille C-MonEtiquette
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Safiatou
Rating: 4 out of 5
The stickers are very nice
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Response from Petit-Fernand
Hello, Thank you very much for your message? Hello, Camille Petit-Fernand
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Elisa
Rating: 3 out of 5
Until the order was completed on the site everything was perfect. Then in the shipping status it kept saying DELIVERED PRIORITY MAIL which is not clear whether it was delivered to the shipping service or to the user. Attempts made to get a response were all null and void....
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Response from Petit-Fernand
Good morning Elisa, thank you for your comment and your opinion. We are sorry that you encountered problems with the delivery, we hope you are still satisfied with your order. Customer service remains dsponibile for any clarification. Chiara Petit-Fernand
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Laura
Rating: 4 out of 5
Beautiful labels...some after several washes come off!
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Carine Parcq
Rating: 3 out of 5
Satisfied with the product. But very long delivery time... My first order was received in 5 days, this one in 3 weeks ...
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Response from Petit-Fernand
Hello, We are very sorry that your order arrived so late. However, we are delighted that our products meet your expectations. Have a nice day, Camille C-MonEtiquette
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Carla Quiroga Redondo
Rating: 3 out of 5
Delivery too slow
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Response from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. However, as for our products, we hope that everything is to your liking. Good morning, Camille Petit-Fernand
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Sabrina D.
Rating: 4 out of 5
Service a little slow but by contacting customer service they reassured me that they would ship it as soon as possible. Response: I have already received it some time ago. Thank you very much
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Response from Petit-Fernand
Good morning Sabrina, thank you for your comment. We hope to receive your order as soon as possible. We remain diponibile for any clarification.
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Erica L.
Rating: 4 out of 5
Ordered September 12 I have not received anything yet. I REMEMBER THAT TALKING WITH ASSISTANCE THEY SENT ME BACK THE PRODUCTS I hope to receive them soon The girl was very kind Thank you very much!!!
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Response from Petit-Fernand
Good morning Erika, thank you for your comment. I wish you to receive your new order as soon as possible.
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Giada
Rating: 3 out of 5
BEFORE:The product never arrived AFTER: I made arrangements for a refund which arrived immediately, it is true I did not get the product but, the service was efficient and timely. On a future occasion I will try to purchase again.
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Response from Petit-Fernand
Good morning Giada, thank you very much for your kindness and availability, see you soon for future purchases. Chiara Petit-Fernand
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Alfonso P.
Rating: 4 out of 5
Delay in product delivery.
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Response from Petit-Fernand
Good morning Alfonso. We are sorry that you have experienced delays in delivery. We hope you are still satisfied with the quality of our products.
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Laura Bertet
Rating: 4 out of 5
Beautifully rendered! Even the cups are perfect! It's a shame that the labels aren't machine washable, because they're not iron-on ... a piece of iron-on fabric should be provided, because during the year certain items need to be securely attached for school ...
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Marian Amoni Henriquez
Rating: 4 out of 5
I have purchased label packs 3 times and they are ideal!!! Only this last time I had a small problem that they didn't arrive, and immediately when I contacted customer service they printed new ones and they arrived right away. But I will definitely repeat!
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David Rodríguez
Rating: 4 out of 5
The truth is that they are very professional, I had a problem with the reception of the order but they immediately cared, called and solved the problem. They are very professional. Delighted
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Aurora Baquero Fraguela
Rating: 4 out of 5
Products are as expected
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Anna Porebska
Rating: 4 out of 5
Fast delivery Neat packaging Good quality labels and canvas bags Nice printing on the canvas bags Some labels came off in the first wash I recommend
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Sherrylou S.
Rating: 4 out of 5
I recommend not paying over for fast delivery because even though I paid extra. The order still arrived after 10 days. The product however is great.
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Invité
Rating: 3 out of 5
Hello this year I'm a little disappointed with one wash the labels come off the garment whereas last year I ordered some and I was delighted because I washed them several times and the labels never came off.
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Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just e-mailed you to discuss the problem and find a solution! Have a nice day? Luce C-MonEtiquette
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Veronique
Rating: 4 out of 5
Hello, I am satisfied with the labels. Easy to order and use. What's more, they're pretty.
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Marina Luna
Rating: 3 out of 5
Positive the quality. Negative the delivery time
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Response from Petit-Fernand
Good morning, We sincerely regret that Correos did not deliver your order on time. However, we are very pleased to hear that you liked our products. Hello, Camille, Petit-Fernand
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Marta
Rating: 3 out of 5
The labels are very nice with good print quality. Alas, the ones attached with the iron came off already after the first few washes at 30 degrees. We will try it with the stamp. EDIT: I was later contacted by customer service and received a second package of working labels free of charge.
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Response from Petit-Fernand
Good morning Marta, one of our operators will contact you within the day to find a solution together. We are very sorry. See you soon, Chiara Petit-Fernand
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Federica T.
Rating: 4 out of 5
Great labels, good customizations, a little slow shipping
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Hélène Carlier
Rating: 4 out of 5
Very happy with the products (labels and personalized picnic box).
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Lola Pinto
Rating: 4 out of 5
I'm happy with the labels. The self-adhesive labels for clothes and those for objects come off on some things, but so far they've held up pretty well in the wash. Just when I bought them, I didn't know that I had to stick them on the clothing labels and not on the garment itself. I've already ordered twice.
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Vicky Alonso
Rating: 4 out of 5
All very well, just as it said on the website and fast in arriving?
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Natalia Fusté
Rating: 4 out of 5
It took a while but the labels look great.
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Laura
Rating: 4 out of 5
Our kids loved them!
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Andreia
Rating: 4 out of 5
The products are wonderful, all very good, nice and good. As always. The shipment has taken a long time. It has never happened before. But it is not Petit-Fernand's fault.
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Maria L.
Rating: 3 out of 5
The products are very good while the shipping took much longer than expected when the order was placed. This is a recurring problem every time I have purchased from you.
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Response from Petit-Fernand
Good morning Maria Letizia, thank you for your comment. We are glad that you appreciate the quality of our products and we are sorry for the delivery time of your order. To have a delivery other than standard, you can opt for 48h chronopost delivery. Good day, Chiara Petit-Fernand
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Carrasco Baños Gema
Rating: 3 out of 5
I washed the bags before using them following the washing instructions and I think they shrunk a bit. They have also become very wrinkled.
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Response from Petit-Fernand
Hello, We have sent you an email to help you as soon as possible. Hello, Camille Petit-Fernand
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Nicoletta
Rating: 4 out of 5
The labels are very nice and matching the estimates, a little slow delivery
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Manuel A
Rating: 3 out of 5
The order was fine, but it took longer than the delivery time we were given.
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Response from Petit-Fernand
Good morning Manuel, thank you for leaving your experience. First of all, thank you for your confidence, we hope you like our articles, and secondly tell you that we will improve the postal service. Have a nice day, Sandra from Petit-Fernand.
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Rossella
Rating: 3 out of 5
I cannot evaluate the products because they never arrived, so I requested cancellation of the order, customer service was kind but to date I have not received a refund for the order.
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Response from Petit-Fernand
Good morning Scarlett, We are very sorry that you did not receive your order. Regarding the refund, it will be visible on your account within 7-10 business days. If you encounter any problems please do not hesitate to contact us. Good day, Chiara Petit-Fernand
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Úrsula Rovira Arimany
Rating: 4 out of 5
I placed my first order last year and everything went very well. I repeated again this year and the labels did not arrive after waiting several weeks. In the end I contacted Petit-Fernand and they solved the problem and sent me the labels again. In a few days I got my order. So it was great again. A perfect service and a great response to the problem, quickly. Thank you!
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Esther Espinar Mena
Rating: 4 out of 5
Everything arrived perfect and as I had ordered, I had problems with the package and when I complained quickly attended me. It is not the first time I order your products, so I recommend 100x100.
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Pm
Rating: 4 out of 5
I placed my order and received it on time.
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Mariafrancesca A.
Rating: 3 out of 5
Nice product but too slow shipping.
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Response from Petit-Fernand
Good morning Maria Francesca, thank you for your comment. We're sorry that the shipping time in your case was long, unfortunately we can't intervene in the postal delivery timelines. However, we are glad that you appreciated the product. We wish you a good day, Chiara Petit-Fernand
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Alizia Londot
Rating: 4 out of 5
The labels are perfect, but I paid for express delivery (9 extra) and it arrived at my house as if I had taken standard delivery.
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Sopep's
Rating: 4 out of 5
A breakdown in production equipment affected my order. Customer service immediately got in touch with me by phone to inform me and discuss possible solutions. If only everything could be that simple, the world would run more smoothly! Since then, the order has been received and corresponds exactly to our expectations!
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Response from Petit-Fernand
Thank you for taking the time to write such a kind comment! We are delighted to have been able to help you, we do our utmost! ? Our entire customer service team wishes you a very good day! Luce C-MonEtiquette
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Victoria Rosca
Rating: 4 out of 5
The labels are top ?? ! super pretty graphics ?? and are quality!!! Mais là gourde pour les enfants pas très pratique est très dur le bouchon à se fermer, pour les enfants de 2 ans demi - 3 ans ils narrive pas à se débrouiller ! Si non étiquettes sont très bien! Thanks
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