The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Took a long time to arrive, the stick on stickers aren't great and peel easily.
Response from Petit-Fernand
Hello Hannah, We are very sorry that the delivery took longer than expected and even more sorry the stick on stickers are peeling easily! We have contacted you by email to offer a satisfactory solution. Looking forward to hearing from you! Jessica, Petit-Fernand
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Jo M.
Rating: 3 out of 5
Get these every year and never had a problem with them however this year the arrived way after the date time and applied them as usual but the are all stuck inside my washing machine now for some reason. Customer services were amazing when they didn't arrive
Response from Petit-Fernand
Hello Joanne, thank you for your review! We do apologise the delivery took longer than expected and that your order then stuck inside your washing machine! We have now issue a refund of your order and we are very sorry for this bad batch. Jessica, Petit-Fernand
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Sophie
Rating: 4 out of 5
Gave 4 stars as I received the wrong order after waiting 2 weeks for my order to arrive in the first place. They were happy to send out the correct named stickers but I needed the order refunded as it was going to arrive too late. Refund issued fast once I had asked for one.
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Invité
Rating: 4 out of 5
Great quality stickers that look exactly as the website showed. Working really well after a few weeks of use - still sticking well and looking as new. Only thing to note is that standard delivery did take a little while to arrive, but was worth the wait.
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Mrs D.
Rating: 4 out of 5
Great labels seem to be hard wearing, nice bright colours look really neat on clothing and accessories for school
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Lina
Rating: 4 out of 5
Easy to order and good quality, but delivery takes a long time.
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Response from Petit-Fernand
Thank you for your purchase and your review. We are sorry that the delivery took longer than expected. Our products are made in France and shipped from France, so delivery may take a little longer. However, we are pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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May gaïl
Rating: 4 out of 5
Brighter labels would be nicer and too long to make and send over 10 days.
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Frau A.
Rating: 3 out of 5
Quite a long delivery time.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. We have contacted you to have more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
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Tom B.
Rating: 3 out of 5
Site was easy to use, products look great but don't last long at all.
Response from Petit-Fernand
Hello Tom, thank you for your review. We are sorry to hear the labels you ordered didn't last long. We have now contacted you by email regarding this issue. Kind regards, Jessica Petit-Fernand.
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Charlotte R.
Rating: 4 out of 5
The items we ordered are great but the first order was lost in transit , but the company were more than happy to either refund or send out a second lot.
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Carine
Rating: 4 out of 5
Very good, just the first name is a bit small.
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Magalie C
Rating: 3 out of 5
Order received quickly. The choice of colors and symbols is correct and the creation quick. Very disappointed with the mini labels for pencils which don't hold on to the pencils and markers (the long edges come off if the pencils aren't big), I had to add tape to each label which was a real pain!
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Response from Petit-Fernand
Magalie, we've just left you a voicemail to help you, and better understand why the labels came off. We look forward to hearing from you :) Have a nice day, Sandra C-MonEtiquette
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Thorsten S.
Rating: 4 out of 5
Quick and tidy handling. Easy to use and neatly designed like a checkbook back then, as well as easy to peel off and plenty of iron-on paper available. The selection of fonts, background colors / patterns available. Only the animal applications etc. for the name could be significantly expanded, also with other areas of interest. But otherwise completely satisfied with it.
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Response from Petit-Fernand
Thank you for your purchase and your review. We have just forwarded your comment to production so that we can suggest this in the future. We wish you a nice day. ? The EsIstMeins Team
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Lorena
Rating: 4 out of 5
Very original and high quality product
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M.B.
Rating: 3 out of 5
Stickers do not stick to simple pens. Other brands hold better and do not come off after 1 day. Shoe stickers, on the other hand, hold quite well.
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Response from Petit-Fernand
Hello, We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you to get more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
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Adeline
Rating: 4 out of 5
My order was what I wanted. Delivery was fast. On the other hand, the website has a few bugs, and I had to go back 2 or 3 times to validate my order.
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Margarita Martínez Columé
Rating: 3 out of 5
I am surprised that when you get the labels is when they warn that it is better to put them on the label and not on the clothes because they can peel off with washing. Otherwise everything is fine.
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Response from Petit-Fernand
Good morning, The labels you have chosen are hot melt labels and are ironed directly onto the garment, there is no need to stick them on the label. However, our self-adhesive labels, they do stick on the labels as explained in our product descriptions on our website. We hope you liked our products. Hello, Camille Petit-Fernand
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Invité
Rating: 3 out of 5
The service was good, product arrived quickly.
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Response from Petit-Fernand
Thank you for your review :) Have a nice day, The EsIstMeins Team
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Mercè Mañes Muñoz
Rating: 3 out of 5
Order took a long time to arrive
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office took a long time to deliver your order. However, we hope you were able to enjoy our products. Hello, Camille Petit-Fernand
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Sandra Dahoui
Rating: 4 out of 5
Very good but there were labels that did not peel off well so it got a little damaged. ( iron on labels )
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Julia
Rating: 4 out of 5
Ordering and processing were great. Only the production and shipping time was quite long at over 10 days.
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Response from Petit-Fernand
Hello, Thank you for your order and your review. After checking, I must state that your order was produced within 48 hours, as advertised on our website. You opted for standard delivery and it takes 10 days as advertised. Our products are also made in France and shipped from France, so delivery may take longer than expected. We also offer express delivery to speed things up. However, we hope you enjoy our products. Have a nice day, ? The EsIstMeins Team
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Helzzup
Rating: 4 out of 5
fast delivery, solid materials, sturdy fastener, I bought a drip box and an easy-open gourd, the drip box is a little hard for a child to open, but I think it will get easier with time.
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Amoura Anissa
Rating: 4 out of 5
I'm very happy with the personalized labels. They stick perfectly well even after washing. I had paid 9.50 e for delivery so that they would arrive in 24h, but there was a problem. The delivery was fully refunded. Customer service is very responsive.
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ARANCHA FRAN MARCO
Rating: 4 out of 5
This is the second time I have ordered the stickers and I really like them. This time I only give them 4 stars because they took a long time to arrive.
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maeva Szabo
Rating: 4 out of 5
the labels have a variety of colors and small images top, the book-like system for the different labels with integrated instructions super easy to use. and the binder labels for big and small super for all tastes.
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Catherine
Rating: 4 out of 5
I purchased the stickers and they've been brilliant, my children have been back to school about a month now and theyre still stuck to labels after plenty of washes. Also used on daughters school shoes and drink bottle and not budged. Will definitely be ordering more in future and recommend.
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Sarah Chahed
Rating: 4 out of 5
1st time I test frankly for the moment nothing to say nickel
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Mjose
Rating: 4 out of 5
Hi, they are very nice but arrived a little late, I thought they were lost. I have not used them yet
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Steffen
Rating: 4 out of 5
Super sticker! As described! Top.
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Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, ? Elise, EsIstMeins
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Chantal
Rating: 3 out of 5
Positive the quality of the labels, as negative that I placed my order in the month of July and just today September 8 I had them in my mailbox. I think they should stop working with the post office or give some alternative mailing option even if you have to pay separately. Correos is not competent and it makes you guys look bad.
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Response from Petit-Fernand
Good morning, Thank you for your message. We are very sorry to hear that the post office delivered your order so late. We hope you were still able to enjoy your products. Good morning, Camille Petit-Fernand
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annoot severine
Rating: 3 out of 5
Super to apply and fast with the iron but small disappointment 1st clothes washed in machine 1 week later it was completely Sorry! I found it on the window of the washing machine!
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Response from Petit-Fernand
Hi Séverine, we've just left you a voicemail to help you :) It's not normal for iron-on labels to come off if the instructions are followed correctly. Have a nice day, Sandra C-MonEtiquette
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Customer
Rating: 4 out of 5
These labels are really cute and easy to use. I feel like the quality has dropped since I order last time a few months ago. A few have ripped when I tried to take them off the sheet.
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Arianna P.
Rating: 4 out of 5
I had problems receiving the labels,they never arrived through the mail. Customer service was really nice and attentive,so much so that they sent the labels back at their expense.
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Florine
Rating: 3 out of 5
A little disappointed with the personalized snack box, I thought the printing was directly on the box but it's a sticker stuck on and there was a little air bubble so it wasn't as pretty. Could I have bought a snack box elsewhere and put an object label with the name on it? The labels are nice and high quality.
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Response from Petit-Fernand
Hello Florine, we have just contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
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Jutta
Rating: 4 out of 5
Good product, fast delivery! No problems at all!
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Response from Petit-Fernand
Thank you for your great review. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Cool! My kids love designing their own stickers and the work well.
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Agata M.
Rating: 3 out of 5
Long waiting time for the order. Labels are peeling off after couple of washes. , they look very nice but i would not buy them again.
Response from Petit-Fernand
Hello Agata, we are sorry to hear the delays in delivery were long and that the quality was unsatisfactory. We have now contacted you by email regarding the quality issue. Kind regards, Jessica Petit-Fernand.
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Stefania
Rating: 4 out of 5
The quality and variety of products is very good. A little long shipping time.
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Nina P.
Rating: 3 out of 5
Hello, delivery took almost 2 weeks, some labels were already in the wash. What a pity
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Response from Petit-Fernand
Hello, thank you for your review. We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Sandra
Rating: 3 out of 5
Something has changed in production compared to 2 years ago. The current stickers no longer stick to the pens, on bottles and clothing it's ok. Shipping is ok, not incredibly fast but not very long.
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Response from Petit-Fernand
Thank you for your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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