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P
Rating: 4 out of 5
Superbly presented labels with free summer-themed stickers. Thanks !!!!!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 920 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The site and the design of the labels are great! Nothing to say about the stickers, they hold up pretty well, but I'm disappointed with the iron-on ones, which come off after only 2 washes. I'm sure I'll try out the ink pads again.
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Response from Petit-Fernand
Hello, I can't believe you're experiencing such a problem. I invite you to contact us at [email protected] with photos of the labels affected by this manufacturing defect so that we can help you as best we can! Have a nice day? Luce C-MonEtiquette
A
Rating: 4 out of 5
We were satisfied with the receipt of the order, but the only negative point is that I was unable to activate the promos (codes to be indicated on the order form) that I regularly receive by e-mail.
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A
Rating: 3 out of 5
I have been using your labels for years and always appreciate the quality,normally the delivery is always very fast but this time it took several days, by the way the order had been processed immediately and sent to shipping but the delivery left something to be desired.
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Response from Petit-Fernand
Good morning Anna, we are very sorry you are not satisfied with the mailing services. Thank you for your review and please contact us at [email protected] for any information. Good day Alessio, Petit-Fernand
I
Rating: 3 out of 5
We received a booklet, but half of the labels were in someone else's name... Too bad
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Response from Petit-Fernand
Hello. We're sorry to hear that you've received an order that was partially not yours. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
J
Rating: 4 out of 5
It's great, but there are no more labels with initials in the primary pack? I'd also like the pages to be pre-cut at this price. So that I could tear out the empty pages as I go along. To see more clearly. Thank you
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O
Rating: 4 out of 5
Highly recommend! The labels are beautiful and of good quality. I've ordered before and I'm very happy again. The delivery was a bit long but otherwise nothing to say.
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C
Rating: 3 out of 5
Lots of big labels, not practical for toddlers' clothes, but they're very pretty.
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Response from Petit-Fernand
Hello, thank you for this message and this very pertinent comment. I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
C
Rating: 4 out of 5
Beautiful kit received for the start of the school year, my daughter was happy but I thought the inscription would be bigger.
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J
Rating: 4 out of 5
Super gorgeous
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C
Rating: 4 out of 5
Complete pack for kindergarten and fast shipping
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L
Rating: 4 out of 5
Everything went extremely smoothly. Quick and efficient.
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S
Rating: 4 out of 5
Second order for me and I'm delighted. I took advantage of the Gemo offer (10 labels for 2) and there were even some pretty stickers on the summer theme which delighted my 7 year old daughter.
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I
Rating: 4 out of 5
Product as described
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M
Rating: 4 out of 5
I always buy from this site because I like the quality of the lunch boxes. Just the color of the pink seems a bit dull this year, but there's not much choice for girls on the site or anything new. And I like the quality of the labels, but after 1 year unused labels don't stick very well if you haven't used them. The free design is nice to reflect the brand but should be personalized for girls as it's made for boys.
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T
Rating: 4 out of 5
This is the second year that I have ordered labels for my children and my little nephew. I was satisfied with the coupon code I had, the speed of delivery and, of course, the free shipping. I recommend this site and will certainly order again soon.
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I
Rating: 4 out of 5
2nd year ordering for my son. The labels hold up very well, last year's still hold up despite washing.
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A
Rating: 3 out of 5
Mixed opinion, I order every year and I'm usually satisfied overall. Same this year except for the Mini labels because of the very small writing in the center. The mini size is great for school pencils, felt-tips etc. but the font is too small on the label and doesn't go all the way to the end (the tiny writing is only in the middle) which makes the label disappointing despite a good format.
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Response from Petit-Fernand
Hello, I am sorry that our products do not give you complete satisfaction. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
A
Rating: 3 out of 5
ordering error but quickly resolved
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Response from Petit-Fernand
Hello. We apologize for this error on our part and are delighted to have been able to help you! We'll be happy to answer any questions you may have. Have a nice day? Luce C-MonEtiquette
V
Rating: 4 out of 5
Delighted with my purchase. The only hitch is that the quantities are a little unclear in the explanations. Otherwise, I'm delighted with my purchase.
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G
Rating: 4 out of 5
Cute and useful labels, fast delivery, the downside is the price...
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B
Rating: 4 out of 5
easy, fast and no sewing!
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G
Rating: 4 out of 5
I've been dropping your labels for years, and I'm a little disappointed with the quality over the years, but they're still quite good.
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T
Rating: 4 out of 5
Easy ordering and fast delivery.
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K
Rating: 4 out of 5
Perfect control
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A
Rating: 3 out of 5
The size of the personalized bags, the turquoise ones, are too small, so they can't be used for spare clothes and especially not for nap blankets.
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. Indeed, the personalized bags size M are designed to carry small toys or a snack. Size L may be better suited to what you seem to want to put in it! Don't hesitate to contact us at [email protected] if you need more information! Have a nice day? Luce C-MonEtiquette
I
Rating: 3 out of 5
Bonjour dommage que ce n'est pas précisé que il faux le collé avec un fer a repasser sinon rien a redire elle son vraiment jolie
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Response from Petit-Fernand
Hello, the instructions for iron-on labels are available for consultation in the "Care and Use" tab! We're also available via our contact form to answer any questions you may have. Please don't hesitate to contact us there. Have a nice day? Luce C-MonEtiquette
M
Rating: 4 out of 5
Very happy with my order.
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M
Rating: 3 out of 5
I bought iron-on labels and they peeled off when I first washed them and put them in the dryer.
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Response from Petit-Fernand
Hello, I am sorry that our products do not give you complete satisfaction. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
J
Rating: 4 out of 5
Fast and the product is practical and top
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M
Rating: 4 out of 5
I made one mistake with the autothermic labels: I only wanted stickers.
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N
Rating: 3 out of 5
I placed an order on August 16 and it hasn't arrived even though the order tracking shows it as delivered. I have already bought several times and it's a shame that the delivery service is so bad. 5 days before the start of school I have no labels!!!!
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Response from Petit-Fernand
Good morning Noelia, we are sorry to hear that you did not receive your order. In general, they usually arrive in 6 days. We invite you to contact our customer service team so we can help you. Have a nice day, Sandra Petit-Fernand
O
Rating: 3 out of 5
Labels of insufficient quality
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with our labels. We have contacted you by email in order to find a solution to your problem. We're here to help. Have a nice day? Luce C-MonEtiquette
E
Rating: 3 out of 5
On the positive side, I would like to highlight how nice the order was and on the negative side, it took longer than they said and I wrote twice to the company to ask if there was any delay and to this day I still have not received an answer.
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Response from Petit-Fernand
Good morning Estefania, we have just sent you an email, unfortunately we have not received any email from you. We are glad that the order is to your liking. Have a nice day :) Sandra Petit-Fernand
I
Rating: 4 out of 5
The deadline is short and respected and the labels seem to hold up. We'll see in 1 month?
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T
Rating: 3 out of 5
The personalized lunch boxes and water bottles are very good quality and practical. Unfortunately, however, the iron-on labels for clothes are a disaster! Firstly, I had to buy an ordinary iron to put them on, as they don't adhere to the fabric at all with a steam iron (which is not clearly indicated, if at all!). Secondly, they come off very easily once I've put them on, not to mention the result after washing. Given the price, this is extremely disappointing. I'll definitely be ordering no more!
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with our labels. Please contact us by email at [email protected] to find a solution to your problem. We're here to help. Have a nice day? Luce C-MonEtiquette
I
Rating: 4 out of 5
Fast and clear. Only downside: the price is overrated for the product.
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S
Rating: 4 out of 5
Very good, I recommend.
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A
Rating: 4 out of 5
Labels can be customized for both font and color. For objects, large labels work well on pens and pencils.
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L
Rating: 3 out of 5
Good service, good product, have to check if the labels stick well. Delivery time a little long. Price is correct.
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Response from Petit-Fernand
Hello. We are delighted to read that you like our products. We apologize for the slightly longer delivery times in view of the back-to-school period. Have a nice day? Luce C-MonEtiquette