Customer reviews of Petit-Fernand

The labels are solid and can easily withstand a few months of washing, but the last two deliveries have had problems, with the last envelope arriving open. I'm getting fed up

As much for the quality as for the dispatch, the perfect timing remains the accessories, which are a little expensive.

The labels are as cute as we expected and the checkbook where they come is great. The only downside is the time it has taken to arrive, I think it is not warned when ordering about the estimated delivery time and, being, at least in my case living in Madrid capital, > 2 weeks, it is important to know.

Order process was easy and the children enjoyed choosing their designs. Delivery isn't the fastest but that was made clear when I ordered. The extra fun stickers are a nice touch but I would rather have paid less or got more name stickers for my money as they will be wasted - my children are 9 and 11. Frustratingly, a couple of the and stickers I stuck into clothes came off in the first wash and I found them stuck to other things. I've never had this problem with the brand I usually use. If any more come off, I will approach the company for a refund. I probably won't order from here again.

Adhesives for clothing are cute in design. Easy to use. Hold well. Shipping took a long time. Unfortunately arrived 4 days after school started.

The stickers are cute, but the delivery took far too long.

I ordered two different names and it was only put in a booklet, which I didn't like because I put the name stickers in the school bags, so I won't be ordering anything from here again.

The product is very nice, but I thought I was ordering from a German website as it ends in .de. The fact that the product came from France meant that it took too long for me. Despite ordering on time during the vacations, the product only arrived after a good 2 weeks and school had already started.

my order didn't arrive for some reason and didn't take long for them to reply to me about this and sorted it out straight away recieved them today and they are look so good

Fast and good quality, the stickers lack a bit of quality.

The checkbook principle is TOP, you know where you stand, you can easily see the various uses ... only regret is the delivery, I paid a lot to finally get it 2 days after the announced deadline. But transport is always the weak point ...

it's a great site with everything, customizable water bottles, bags, and lots of other customizable items. just a little problem with the label packs: you can't choose another little image.

Labels are brilliant, we have ordered more. Only down side is delivery does take a while

Fast delivery, as ordered. The labels are nice.

The delivery time was a little long.

Where I ordered for the first time the product arrived quickly and we were at peace

Initially, I received another person's labels due to a shipping error. The customer service team responded quickly and offered me a solution that would enable me to receive new labels on time. Claim on August 30, express dispatch on the 31st for receipt on September 1. Despite this, delivery arrived on September 4 (delayed by Chronopost to the 2nd and then to the 4th due to logistical problems...).

Possibly because the order was placed during the summer vacations, the post office was later than expected in the delivery. The order had not been left in the mailbox. I contacted Petit-Fernand.es and they told me not to worry at all, that they were re-releasing the labels and would get them to me free of charge (unless I received them in a couple of days, in which case they asked me to call back to cancel the re-release). The next day I received the order in my mailbox so I contacted Petit-Fernand.es again to let them know so they wouldn't have to reprint them. I thought that was wonderful and it makes me value the customer service very positively. The only drawback was the cost of the calls, which were premium rate calls.

The iron-on labels unfortunately do not last long ..5-10 washes

The labels are fantastic and well presented with added extras! Delivery time was longer than expected.

The labels are nice, but the print quality isn't top-notch (white on color, drooling and poor legibility).

It is not the first time I buy your products and I will continue to do so, beautiful colorful and fun. thank you.

Easy to use site. Great quality product. Only downside is cost.

Accurate and reliable. This is the second time I have purchased from them. This time I was a little disappointed with the printing success, but I probably made the wrong choice of colors. A support chat bot perhaps would be helpful.

Very expensive. In addition, we pay taxes at the end of the order while the prices are TTC ... promo when you buy two products, but the promo on free shipping are not cumulative ... misleading advertising ... I do not think I will recommend ...!!

The stickers stick really well. Whether dishwasher or washing machine, they stick firmly.

Satisfied. First order for my baby who goes to nursery. The labels are of good quality! I would definitely order again!

The labels are adorable and received very quickly, the only hitch the clothing labels do not hold at all in the wash!!! First machine, they were everywhere in the drum and none on the clothes?

Unfortunately I cannot evaluate my order placed on 27/08 and still not received ... #UPDATE I received my order a few days later. Perfect for the quality of the labels. Just don't be in a hurry to get them home ... and therefore order them long before the start of the school year.

Quality on the mark, longer lead time certainly due to multiple back-to-school orders.

We had the bottle one week and the picture bubbled! This bottle was just short of £30! Not been put in the dishwasher only been in contact with water. However, I had a response and action taken within 24 hours. Handled perfectly by petit Fernand team who have immediately arranged a replacement. Thank you.

Did not receive my order But they sent a new batch of labels after leaving a review. Updating review. All received.

The labels arrived when they said they would and the service was fine, but unfortunately they didn't stick on some of the things I needed them to and fell off in the washing machine (even though I followed the instructions to the letter). I have since ordered iron on labels from another company.

Absolutely love the labels! They are great quality and look lovely. Loved the extra little stickers too! A fast post delivery option would be great, but great service highly recommend!

The quality of the labels is great, I have already washed some clothing items a few times and the labels are in perfect condition. My order was not delivered in the timeframe I was given and got only an automated reply when I tried contacting them, but luckily the order arrived the next day. I will choose the tracked delivery for peace of mind next time.

The stickers are perfect but delivery took over 2-3 weeks

No problems with the order

Ordered labels for school uniform and were marked as delivered after waiting 10 days but didn't receive them. Took several attempts of reaching out to the company before they offered to resend or a refund. Patiently awaiting my refund now and disappointed as I'd heard such good things and the labels looked great on the website.

Labels took more than 3 weeks to arrive. Left a review and messaged regarding the labels and was offered a refund or for them to be shipped again but they arrived before that was needed. I've applied them to the clothes and they seem to be sticking ok.

First time purchase from here (only bought the label stickers for clothing) they are good quality itself and doesn't come off in the wash! I would recommend highly and I will be using this service for as long as my children are at school.