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A
Rating: 4 out of 5
Very pretty labels, but unfortunately they don't stay stuck on the supplies...it's a real shame because they seem to be very well made.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 919 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersI
Rating: 4 out of 5
Easy to order, just one problem with the delivery but my order was returned without a hitch after my call.
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L
Rating: 4 out of 5
This is the second time I've ordered from c-MonEtiquette and I'm very satisfied with the service. I find the labels very useful and very pretty. I like the fact that you can customize everything (designs, fonts, etc.). The labels are delivered quickly. The only downside is that on my last order I had to add extra purchases because the amount of my order was too low (3Euros) and therefore impossible to validate!
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B
Rating: 4 out of 5
Everything great, I gave four stars for the delay in delivery. Otherwise everything else is okay.
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C
Rating: 4 out of 5
Simple order, fast delivery. Gluing rather effective overall
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T
Rating: 3 out of 5
3 stars because unfortunately I did not receive my order on time, I had to call customer service and the error was rectified I received it 3 days later (I think problem with the carrier)
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Response from Petit-Fernand
Hello, we are sorry that your order was not delivered on time. We apologize for any inconvenience caused by the postal service. However, we are delighted to have been able to help you on our side! Have a nice day? Luce C-MonEtiquette
M
Rating: 3 out of 5
I don't know who to ask for help, the package is reported delivered on August 8 to the post office, never arrived unfortunately. I had placed an order previously. I can say that the quality is excellent.
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Response from Petit-Fernand
Good morning, we are sorry for this shipping anomaly by postal services. We have contacted you to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
C
Rating: 4 out of 5
The self-adhesive labels peel off quickly, I prefer the iron-on ones, otherwise fast, professional delivery.
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I
Rating: 3 out of 5
It took a long time for my order to arrive
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Response from Petit-Fernand
Good morning, We are sorry that the post office has taken so long for the delivery. However, we hope you like our products. Good day, Camille Petit-Fernand
I
Rating: 4 out of 5
Fast delivery and well-made labels
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G
Rating: 4 out of 5
Easy, fun ordering, fast delivery
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E
Rating: 4 out of 5
Although there was a delay in the delivery of the products the customer service was definitely efficient, always present and helpful, even during the holiday season. They arranged for a new package to be sent back to me and I really appreciated it. The product is great
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T
Rating: 4 out of 5
I recommend, professional and fast Quality labels only downside a little expensive
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D
Rating: 3 out of 5
The labels are of good quality and stick easily. However, I'm disappointed because there's more pattern on the outside of the label than on the label itself when you peel it off the notebook.
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Response from Petit-Fernand
Hello Carole, We're sorry to hear that you're not entirely satisfied with your order. Our customer service will contact you to find a solution to your problem. Have a nice day!
A
Rating: 4 out of 5
Perfect labels, everything ready for back to school
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X
Rating: 3 out of 5
Hello, I am very happy with my labels, however there was a small error, there is a small part of my daughter's labels (stickers mini object) that arrived with the first name of his brother. As a result, her brother only had 10 in his notebook.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have received an incomplete order. Our customer service has been in touch with you to help you solve this problem as soon as possible. Have a nice day, Cmonetiquette
E
Rating: 4 out of 5
Product as ordered, goods arrival on time
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J
Rating: 4 out of 5
Very satisfied my daughter is 8 years old and since her entry in nursery I call upon this company fast delivery affordable prices ????
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I
Rating: 3 out of 5
Not ideal for me.
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Response from Petit-Fernand
Hello, Don't hesitate to contact customer service if you need our help. Have a nice day, Cmonetiquette
B
Rating: 3 out of 5
The first order did not arrive, they sent it to me again and I am still waiting to receive it.
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Response from Petit-Fernand
Good morning, We are sorry that Correos did not deliver your order on the date indicated. The second shipment we sent you should have arrived on 05/09 at the latest. Hello, Camille Petit-Fernand
I
Rating: 4 out of 5
Good products not bad choice only downside the price which is to my taste in a little too chèr
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E
Rating: 3 out of 5
First time I've ordered and I'm disappointed with the small-format labels that don't stick well enough to felt-tip or wood pencils. The label is too rigid and doesn't fit the pencil, so it comes off. I switched to the other brand. Sorry
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Response from Petit-Fernand
Hello Emmanuelle, We're sorry to hear that you've encountered difficulties with our labels. Our customer service department has contacted you by email in order to help you as best we can. Have a nice day, CMonetiquette
D
Rating: 3 out of 5
Useful on all objects.
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Response from Petit-Fernand
Hello Dalida, Thank you for your feedback! Lovely day to you, Cmonetiquette
K
Rating: 4 out of 5
This is the third time I have ordered the personalized labels for kindergarten. Always very satisfied. Good quality and fast delivery
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M
Rating: 4 out of 5
Nice labels, varied choice. I removed one star because some of the labels peel off the pens. This was not the case with my previous orders.
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I
Rating: 4 out of 5
Very nice practical Nevertheless on the crayon it sticks not so well but otherwise very nice fast delivery ao top
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N
Rating: 4 out of 5
The labels are very pretty and effective. Shipping is quite fast so I highly recommend ?
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L
Rating: 4 out of 5
We received our parcel in a much shorter time thank you!
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E
Rating: 4 out of 5
Correct order but the greaseproof paper for sticking labels was missing and must be supplied.
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P
Rating: 3 out of 5
I did not receive my entire order. My daughter Jeanne's personalised pink gourd is missing. No information email about the delay and the waiting time. This is not serious at all. When will I hear from you? Homecoming is fast approaching.... ??
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Response from Petit-Fernand
Hello Pauline, I'm sorry to hear that you have not received your entire order. We will contact you by email to resolve the situation. Have a nice day, CMonetiquette
S
Rating: 4 out of 5
Following a small problem with the delivery, they returned my order super quickly. Thank you so much!
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E
Rating: 4 out of 5
The labels and the wide choice of personalization options are fast and efficient. I'm waiting to order the colored gourd. I recommend fast delivery.
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P
Rating: 4 out of 5
The order conforms to the visuals on the site.
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D
Rating: 3 out of 5
Order finally received on Tuesday August 29th, too bad it arrived after my son started nursery which was on Monday 28th. I had to make all the labels for the clothes and other items by hand. The order had been placed since Saturday August 19, and the envelope arrived all torn! Nevertheless, I'll probably place another order when it's time to mark the winter clothes.
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Response from Petit-Fernand
Hello Karine, We are sorry that you have received your order late. Our customer service has contacted you by email. Have a nice day, CMonetiquette
L
Rating: 4 out of 5
Very good experience, delivery a little long.
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C
Rating: 3 out of 5
Impeccable labels for clothes, but average for objects
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Response from Petit-Fernand
Hello, We're sorry to hear that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to help you. Have a nice day Cmonetiquette
E
Rating: 4 out of 5
I usually receive the labels on time, but this time they arrived late. As a result, I wasn't able to put them on my daughter's clothes before she went to boarding school... But apart from that, the labels are still very good.
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H
Rating: 4 out of 5
I've been ordering labels from you for 3 years and I'm very satisfied.
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A
Rating: 4 out of 5
I didn't receive my parcel when I first requested it (postal problem), but customer service was very responsive and offered to send me the parcel, which they did immediately. I received the parcel and I'm delighted with the result, which is what I expected.
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Response from Petit-Fernand
Hello Anna, We're sorry to hear that you still haven't received our labels. Our customer service has contacted you by email in order to find a solution to your problem. Have a nice day, Cmonetiquette
D
Rating: 4 out of 5
Order arrived on time. Personalized labels, top result. Thank you
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