Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 56 811 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

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Nadia
Rating: 4 out of 5
Very cute and good quality of both the snack box and the canvas bag. The girls had a lot of fun choosing colors and decorations. Very fast shipping. Slightly high price,
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Invité
Rating: 4 out of 5
A good week to arrive but no worries
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Alice
Rating: 4 out of 5
The site is well done easy to navigate and allows one to quickly explore content of interest. Prices quite good, shipping time quite long unless overcharged in my opinion.
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Valentine
Rating: 4 out of 5
The labels are niquels . A little disappointed that I paid for express delivery in 24h and that it did not arrive within 24h.
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Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced. I have just notified you of the reimbursement of these costs by e-mail! Have a nice day? Luce C-MonEtiquette
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Laura C.
Rating: 4 out of 5
Very good quality of prints. Slightly longer delivery time than stated.
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Hanane Bourass
Rating: 4 out of 5
Beautiful
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Caroline Canny
Rating: 4 out of 5
Good quality labels that fit very well and look nice. I find the time between order and receipt too long.
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Gomes
Rating: 4 out of 5
Slightly long reception
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Peggy Profit
Rating: 4 out of 5
Superbly presented labels with free summer-themed stickers. Thanks !!!!!
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Aurore
Rating: 3 out of 5
The site and the design of the labels are great! Nothing to say about the stickers, they hold up pretty well, but I'm disappointed with the iron-on ones, which come off after only 2 washes. I'm sure I'll try out the ink pads again.
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Response from Petit-Fernand
Hello, I can't believe you're experiencing such a problem. I invite you to contact us at [email protected] with photos of the labels affected by this manufacturing defect so that we can help you as best we can! Have a nice day? Luce C-MonEtiquette
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Anne Le Doujet
Rating: 4 out of 5
We were satisfied with the receipt of the order, but the only negative point is that I was unable to activate the promos (codes to be indicated on the order form) that I regularly receive by e-mail.
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Anna A.
Rating: 3 out of 5
I have been using your labels for years and always appreciate the quality,normally the delivery is always very fast but this time it took several days, by the way the order had been processed immediately and sent to shipping but the delivery left something to be desired.
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Response from Petit-Fernand
Good morning Anna, we are very sorry you are not satisfied with the mailing services. Thank you for your review and please contact us at [email protected] for any information. Good day Alessio, Petit-Fernand
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Invité
Rating: 3 out of 5
We received a booklet, but half of the labels were in someone else's name... Too bad
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Response from Petit-Fernand
Hello. We're sorry to hear that you've received an order that was partially not yours. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
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Julia
Rating: 4 out of 5
It's great, but there are no more labels with initials in the primary pack? I'd also like the pages to be pre-cut at this price. So that I could tear out the empty pages as I go along. To see more clearly. Thank you
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Ophélie Dupuis
Rating: 4 out of 5
Highly recommend! The labels are beautiful and of good quality. I've ordered before and I'm very happy again. The delivery was a bit long but otherwise nothing to say.
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Charlier-Simon Vanessa
Rating: 3 out of 5
Lots of big labels, not practical for toddlers' clothes, but they're very pretty.
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Response from Petit-Fernand
Hello, thank you for this message and this very pertinent comment. I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
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Cécile
Rating: 4 out of 5
Beautiful kit received for the start of the school year, my daughter was happy but I thought the inscription would be bigger.
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Julie Roland
Rating: 4 out of 5
Super gorgeous
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Cyndi Dupre
Rating: 4 out of 5
Complete pack for kindergarten and fast shipping
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Lila
Rating: 4 out of 5
Everything went extremely smoothly. Quick and efficient.
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Sandrine
Rating: 4 out of 5
Second order for me and I'm delighted. I took advantage of the Gemo offer (10 labels for 2) and there were even some pretty stickers on the summer theme which delighted my 7 year old daughter.
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Invité
Rating: 4 out of 5
Product as described
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Mng
Rating: 4 out of 5
I always buy from this site because I like the quality of the lunch boxes. Just the color of the pink seems a bit dull this year, but there's not much choice for girls on the site or anything new. And I like the quality of the labels, but after 1 year unused labels don't stick very well if you haven't used them. The free design is nice to reflect the brand but should be personalized for girls as it's made for boys.
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Toussa Ino
Rating: 4 out of 5
This is the second year that I have ordered labels for my children and my little nephew. I was satisfied with the coupon code I had, the speed of delivery and, of course, the free shipping. I recommend this site and will certainly order again soon.
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Invité
Rating: 4 out of 5
2nd year ordering for my son. The labels hold up very well, last year's still hold up despite washing.
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Anthémis
Rating: 3 out of 5
Mixed opinion, I order every year and I'm usually satisfied overall. Same this year except for the Mini labels because of the very small writing in the center. The mini size is great for school pencils, felt-tips etc. but the font is too small on the label and doesn't go all the way to the end (the tiny writing is only in the middle) which makes the label disappointing despite a good format.
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Response from Petit-Fernand
Hello, I am sorry that our products do not give you complete satisfaction. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
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Aurel
Rating: 3 out of 5
ordering error but quickly resolved
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Response from Petit-Fernand
Hello. We apologize for this error on our part and are delighted to have been able to help you! We'll be happy to answer any questions you may have. Have a nice day? Luce C-MonEtiquette
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Vanessa Pessiot
Rating: 4 out of 5
Delighted with my purchase. The only hitch is that the quantities are a little unclear in the explanations. Otherwise, I'm delighted with my purchase.
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Gaëlle
Rating: 4 out of 5
Cute and useful labels, fast delivery, the downside is the price...
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Bernard V.
Rating: 4 out of 5
easy, fast and no sewing!
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Gouhier
Rating: 4 out of 5
I've been dropping your labels for years, and I'm a little disappointed with the quality over the years, but they're still quite good.
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Tiphanie Séjourné
Rating: 4 out of 5
Easy ordering and fast delivery.
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Kelly Millet
Rating: 4 out of 5
Perfect control
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Ana Maria Cantonas
Rating: 3 out of 5
The size of the personalized bags, the turquoise ones, are too small, so they can't be used for spare clothes and especially not for nap blankets.
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. Indeed, the personalized bags size M are designed to carry small toys or a snack. Size L may be better suited to what you seem to want to put in it! Don't hesitate to contact us at [email protected] if you need more information! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 3 out of 5
Bonjour dommage que ce n'est pas précisé que il faux le collé avec un fer a repasser sinon rien a redire elle son vraiment jolie
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Response from Petit-Fernand
Hello, the instructions for iron-on labels are available for consultation in the "Care and Use" tab! We're also available via our contact form to answer any questions you may have. Please don't hesitate to contact us there. Have a nice day? Luce C-MonEtiquette
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Marie Grandchamps
Rating: 4 out of 5
Very happy with my order.
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Mathilde
Rating: 3 out of 5
I bought iron-on labels and they peeled off when I first washed them and put them in the dryer.
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Response from Petit-Fernand
Hello, I am sorry that our products do not give you complete satisfaction. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
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Juliana Padre
Rating: 4 out of 5
Fast and the product is practical and top
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Mbaki
Rating: 4 out of 5
I made one mistake with the autothermic labels: I only wanted stickers.
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Noelia Plazas Gascon
Rating: 3 out of 5
I placed an order on August 16 and it hasn't arrived even though the order tracking shows it as delivered. I have already bought several times and it's a shame that the delivery service is so bad. 5 days before the start of school I have no labels!!!!
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Response from Petit-Fernand
Good morning Noelia, we are sorry to hear that you did not receive your order. In general, they usually arrive in 6 days. We invite you to contact our customer service team so we can help you. Have a nice day, Sandra Petit-Fernand