Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 56 811 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

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Olivia Kuan
Rating: 3 out of 5
Labels of insufficient quality
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with our labels. We have contacted you by email in order to find a solution to your problem. We're here to help. Have a nice day? Luce C-MonEtiquette
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Er
Rating: 3 out of 5
On the positive side, I would like to highlight how nice the order was and on the negative side, it took longer than they said and I wrote twice to the company to ask if there was any delay and to this day I still have not received an answer.
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Response from Petit-Fernand
Good morning Estefania, we have just sent you an email, unfortunately we have not received any email from you. We are glad that the order is to your liking. Have a nice day :) Sandra Petit-Fernand
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Invité
Rating: 4 out of 5
The deadline is short and respected and the labels seem to hold up. We'll see in 1 month?
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Tracey
Rating: 3 out of 5
The personalized lunch boxes and water bottles are very good quality and practical. Unfortunately, however, the iron-on labels for clothes are a disaster! Firstly, I had to buy an ordinary iron to put them on, as they don't adhere to the fabric at all with a steam iron (which is not clearly indicated, if at all!). Secondly, they come off very easily once I've put them on, not to mention the result after washing. Given the price, this is extremely disappointing. I'll definitely be ordering no more!
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with our labels. Please contact us by email at [email protected] to find a solution to your problem. We're here to help. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast and clear. Only downside: the price is overrated for the product.
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Stephanie
Rating: 4 out of 5
Very good, I recommend.
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Amandine S
Rating: 4 out of 5
Labels can be customized for both font and color. For objects, large labels work well on pens and pencils.
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Lucie Auer
Rating: 3 out of 5
Good service, good product, have to check if the labels stick well. Delivery time a little long. Price is correct.
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Response from Petit-Fernand
Hello. We are delighted to read that you like our products. We apologize for the slightly longer delivery times in view of the back-to-school period. Have a nice day? Luce C-MonEtiquette
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Anne
Rating: 4 out of 5
Very pretty labels, but unfortunately they don't stay stuck on the supplies...it's a real shame because they seem to be very well made.
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Invité
Rating: 4 out of 5
Easy to order, just one problem with the delivery but my order was returned without a hitch after my call.
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Lilo
Rating: 4 out of 5
This is the second time I've ordered from c-MonEtiquette and I'm very satisfied with the service. I find the labels very useful and very pretty. I like the fact that you can customize everything (designs, fonts, etc.). The labels are delivered quickly. The only downside is that on my last order I had to add extra purchases because the amount of my order was too low (3Euros) and therefore impossible to validate!
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Beril
Rating: 4 out of 5
Everything great, I gave four stars for the delay in delivery. Otherwise everything else is okay.
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Charles Boucher
Rating: 4 out of 5
Simple order, fast delivery. Gluing rather effective overall
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Tatiana
Rating: 3 out of 5
3 stars because unfortunately I did not receive my order on time, I had to call customer service and the error was rectified I received it 3 days later (I think problem with the carrier)
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Response from Petit-Fernand
Hello, we are sorry that your order was not delivered on time. We apologize for any inconvenience caused by the postal service. However, we are delighted to have been able to help you on our side! Have a nice day? Luce C-MonEtiquette
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Maria C.
Rating: 3 out of 5
I don't know who to ask for help, the package is reported delivered on August 8 to the post office, never arrived unfortunately. I had placed an order previously. I can say that the quality is excellent.
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Response from Petit-Fernand
Good morning, we are sorry for this shipping anomaly by postal services. We have contacted you to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Client
Rating: 4 out of 5
The self-adhesive labels peel off quickly, I prefer the iron-on ones, otherwise fast, professional delivery.
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Invité
Rating: 3 out of 5
It took a long time for my order to arrive
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Response from Petit-Fernand
Good morning, We are sorry that the post office has taken so long for the delivery. However, we hope you like our products. Good day, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Fast delivery and well-made labels
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Gaëlle Le Drogoff
Rating: 4 out of 5
Easy, fun ordering, fast delivery
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Eleonora
Rating: 4 out of 5
Although there was a delay in the delivery of the products the customer service was definitely efficient, always present and helpful, even during the holiday season. They arranged for a new package to be sent back to me and I really appreciated it. The product is great
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Thomas
Rating: 4 out of 5
I recommend, professional and fast Quality labels only downside a little expensive
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Delie Carole
Rating: 3 out of 5
The labels are of good quality and stick easily. However, I'm disappointed because there's more pattern on the outside of the label than on the label itself when you peel it off the notebook.
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Response from Petit-Fernand
Hello Carole, We're sorry to hear that you're not entirely satisfied with your order. Our customer service will contact you to find a solution to your problem. Have a nice day!
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Amparo Ortiz
Rating: 4 out of 5
Perfect labels, everything ready for back to school
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Xavcec
Rating: 3 out of 5
Hello, I am very happy with my labels, however there was a small error, there is a small part of my daughter's labels (stickers mini object) that arrived with the first name of his brother. As a result, her brother only had 10 in his notebook.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have received an incomplete order. Our customer service has been in touch with you to help you solve this problem as soon as possible. Have a nice day, Cmonetiquette
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Elisa
Rating: 4 out of 5
Product as ordered, goods arrival on time
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Jessie Ducteil
Rating: 4 out of 5
Very satisfied my daughter is 8 years old and since her entry in nursery I call upon this company fast delivery affordable prices ????
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Isabelle Parenti
Rating: 3 out of 5
Not ideal for me.
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Response from Petit-Fernand
Hello, Don't hesitate to contact customer service if you need our help. Have a nice day, Cmonetiquette
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Beatriz Martínez
Rating: 3 out of 5
The first order did not arrive, they sent it to me again and I am still waiting to receive it.
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Response from Petit-Fernand
Good morning, We are sorry that Correos did not deliver your order on the date indicated. The second shipment we sent you should have arrived on 05/09 at the latest. Hello, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Good products not bad choice only downside the price which is to my taste in a little too chèr
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Emmanuelle C
Rating: 3 out of 5
First time I've ordered and I'm disappointed with the small-format labels that don't stick well enough to felt-tip or wood pencils. The label is too rigid and doesn't fit the pencil, so it comes off. I switched to the other brand. Sorry
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Response from Petit-Fernand
Hello Emmanuelle, We're sorry to hear that you've encountered difficulties with our labels. Our customer service department has contacted you by email in order to help you as best we can. Have a nice day, CMonetiquette
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Dalida Dellon
Rating: 3 out of 5
Useful on all objects.
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Response from Petit-Fernand
Hello Dalida, Thank you for your feedback! Lovely day to you, Cmonetiquette
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Karin V.
Rating: 4 out of 5
This is the third time I have ordered the personalized labels for kindergarten. Always very satisfied. Good quality and fast delivery
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Maev
Rating: 4 out of 5
Nice labels, varied choice. I removed one star because some of the labels peel off the pens. This was not the case with my previous orders.
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Invité
Rating: 4 out of 5
Very nice practical Nevertheless on the crayon it sticks not so well but otherwise very nice fast delivery ao top
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Nadia Abdillah
Rating: 4 out of 5
The labels are very pretty and effective. Shipping is quite fast so I highly recommend ?
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Lucie Kikadi
Rating: 4 out of 5
We received our parcel in a much shorter time thank you!
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Emeline Sellier
Rating: 4 out of 5
Correct order but the greaseproof paper for sticking labels was missing and must be supplied.
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Pauline Deconinck
Rating: 3 out of 5
I did not receive my entire order. My daughter Jeanne's personalised pink gourd is missing. No information email about the delay and the waiting time. This is not serious at all. When will I hear from you? Homecoming is fast approaching.... ??
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Response from Petit-Fernand
Hello Pauline, I'm sorry to hear that you have not received your entire order. We will contact you by email to resolve the situation. Have a nice day, CMonetiquette
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Sylvia
Rating: 4 out of 5
Following a small problem with the delivery, they returned my order super quickly. Thank you so much!
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Emeline
Rating: 4 out of 5
The labels and the wide choice of personalization options are fast and efficient. I'm waiting to order the colored gourd. I recommend fast delivery.
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