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A
Rating: 4 out of 5
I'm always delighted with the practical labels! I've ordered them for the second year running and the fasteners break after two uses.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 915 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
Easy to design your labels. Free shipping since very little, although this last time it took the maximum number of days to arrive (10 days) normally it arrives quite fast.
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Response from Petit-Fernand
Good morning, Thank you for your message ! We hope you like our products :) Hello, Camille Petit-Fernand
C
Rating: 4 out of 5
Really nice sticker designs. Unfortunately the first set didn't arrive but a second set was sent straight away and they were definitely worth waiting for.
C
Rating: 3 out of 5
The stickers on the bottles come off very quickly when you put them in a bag.
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Response from Petit-Fernand
Hello. This problem is not normal. I will contact you in the morning to propose a solution. Have a nice day? Luce C-MonEtiquette
N
Rating: 4 out of 5
Fast delivery, I haven't tested the product yet, but it looks good.
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S
Rating: 3 out of 5
Fast delivery, compliant products, but I find the bottle caps very hard to close.
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Response from Petit-Fernand
Hello and thank you for your feedback. We are in the process of redesigning this cap so that this problem no longer arises! Have a nice day? Luce C-MonEtiquette
V
Rating: 4 out of 5
Very nice labels, pretty colors and perfect patterns. Bad choice on my part as the labels are too big for basic school supplies.
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L
Rating: 4 out of 5
The only problem is that you have to take your time to label them, and if you iron them on too quickly or position them wrongly, they end up coming unstuck.
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B
Rating: 3 out of 5
I did not receive my order although I contacted customer service and the response and solution was very quick. I would have liked to be able to comment on the product.
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Response from Petit-Fernand
Good morning Blanca, Thank you for your message. We regret this delivery anomaly on the part of Correos. We hope that you will try again to give us your opinion about our products. Hello, Camille Petit-Fernand
E
Rating: 3 out of 5
Very good product and nice colors, honestly though I preferred the texture of other years. Now it is really plasticized adhesive, before it looked more like paper...I preferred it. Arrived in 10 days
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Response from Petit-Fernand
Dear Elisa, We are sorry to hear that your order did not meet your expectations. In fact, we have recently made some changes to improve the quality of the labels, some of them appear more glossy. Should you experience any problems, please feel free to send us photos of the affected products to [email protected]. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
E
Rating: 3 out of 5
Hello, I have ordered labels several times without any problem. This time, I find that the quality of the printing is not great, it lacks color compared to last time. The delivery time and the delivery of the order are top notch. Do you have 1 label for socks?
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Response from Petit-Fernand
Hello. We haven't changed the colors themselves, so there was indeed a printing problem! I'll contact you to find out more! Have a nice day? Luce C-MonEtiquette
I
Rating: 3 out of 5
It remains to be seen whether this will hold.
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Response from Petit-Fernand
Please let us know at [email protected] as soon as you can! Have a nice day? Luce C-MonEtiquette
A
Rating: 4 out of 5
Very good labels, no worries about quality, just the paper to iron on the iron-on labels is missing. I'll buy some greaseproof paper I think will do the trick.
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Response from Petit-Fernand
Hello! I've just written you an email to let you know that I'm going to send you some greaseproof paper sheets! And a little bonus ;) Have a nice day? Luce C-MonEtiquette
H
Rating: 3 out of 5
The gourds are pretty, too bad the two gourds I bought leak.
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Response from Petit-Fernand
Hello. Please contact our customer service department with photos of your bottles so that we can find a solution for you as soon as possible! Have a nice day? Luce C-MonEtiquette
O
Rating: 4 out of 5
Good product, unfortunately one of the two bottles ordered has a defect in the marking (visible only after unpacking).
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I
Rating: 4 out of 5
Attractive labels with good packaging, but disappointed with the color of one label chosen (ordered red and received orange).
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J
Rating: 3 out of 5
The labels ordered, nothing to complain about. However, I was disappointed with the wooden medallion. The wood was damaged, with a mark right down the middle.
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Response from Petit-Fernand
Hello and thank you for your feedback. It is indeed not normal that you have received a label with such a defect, I will contact you in the morning to find a solution! Have a nice day? Luce C-MonEtiquette
L
Rating: 3 out of 5
Stickers are great! The lunch boxes look great but unfortunately much too thick for a school bag.
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Response from Petit-Fernand
Hello Lisa, Thank you very much for your review. It is a pity that the box did not meet your expectations. Our lunch boxes for children measure 210mm (L) x 85mm (H) x 145mm (W) and we also offer the snack box which would have been better for you here. However, we are very happy that you like our stickers! Have a nice day, Elise, EsIstMeins
M
Rating: 4 out of 5
Hello, very good, just that I thought I would see labels for larger garments, so I'm a little disappointed.
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M
Rating: 4 out of 5
Good value for money, fast, I like it a lot. The items are too beautiful. The only drawback is that I don't get discounts for every purchase I make (e.g. cumulative points, -5% on the 10th order) like many other sites do. And I don't understand why I can't log in with my password after each order, as if my account was deleted after each purchase, but otherwise I really like this site.
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I
Rating: 4 out of 5
Very pretty, a little small for my taste, I would have liked it to be a little more visible.
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K
Rating: 4 out of 5
I like the articles.
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I
Rating: 4 out of 5
Good, useful, long-lasting
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M
Rating: 4 out of 5
everything is great.
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Response from Petit-Fernand
Thank you for your review :) Elise, ItIsMine
I
Rating: 4 out of 5
Nice, easy to make labels, efficient
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S
Rating: 3 out of 5
Labels arrived as ordered however over the years in my opinion they have lost some quality. The shoe labels were better when there was also the clear part to apply on top for more durability. Also the ones to iron on I preferred the earlier ones.
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Response from Petit-Fernand
Dear Silvia, We are sorry to hear that your order did not meet your expectations. Should you experience quality problems, please feel free to send us photos of the affected products to [email protected]. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
M
Rating: 4 out of 5
Amazing labels went back fir more as they lasted so well last time. They have been in the dishwasher and washing machine and still stayed on. Brilliant product.
E
Rating: 4 out of 5
Very good quality label and super cute. One star less as I ordered 50 and only got 40.
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C
Rating: 3 out of 5
Unfortunately, delivery took much longer than stated. The goods then arrived too late for the start of the daycare ?
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Response from Petit-Fernand
Hello Christine, Thank you for your order and your message. We are sorry that your order arrived late. We have contacted you this morning to have more information about it. Have a nice day, Elise, EsIstMeins
M
Rating: 4 out of 5
The adhesives are great, the shipping just took a long time! But I would always buy there again. Price - performance is super ?
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Response from Petit-Fernand
We are sorry that the delivery has taken a little longer. Everything is made in France and shipped from France, so it may take a little longer than expected. However, we look forward to your next order! ?? Have a nice day, Elise, EsIstMeins
I
Rating: 4 out of 5
It takes 2 weeks from the order date to arrive, everything arrived correctly.
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G
Rating: 4 out of 5
Pretty well designed site, easy to use, affordable prices and very cute creations. Just one thing, the object labels are a bit big I think.
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D
Rating: 4 out of 5
Positive: The labels are very nice and sturdy, I always buy them for the quality and design. Negative: When I ordered a bag the delivery was very delayed, and finally it did not arrive and had to be sent again.
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S
Rating: 4 out of 5
Great stickers and the selection is also great. The only drawback was that I ordered stickers for 2 different children and both were in the same booklet.
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Response from Petit-Fernand
Thank you for your order and your review. Indeed, for ecological reasons the labels are together in one booklet. Have a nice day, ? Elise, ItIsMine
I
Rating: 3 out of 5
Very nice print, but does not stick strongly enough to pencils, felt-tip pens, suitable for a flat surface.
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Response from Petit-Fernand
Hello! Our 1-line labels are designed to be applied to felt-tip pens, while our "mini" labels are suitable for pencils or crayons! Have a nice day? Luce C-MonEtiquette
D
Rating: 3 out of 5
It takes a long time to arrive. Order shipped July 28 and received August 16.
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Response from Petit-Fernand
Good morning, We are very sorry for this delay in delivery by Correos. We hope that, even so, our products meet your expectations. Hello, Camille Petit-Fernand
I
Rating: 4 out of 5
The first shipment did not arrive and they were kind enough to send me another one. The product is just as I expected.
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C
Rating: 4 out of 5
The ability to build your own label
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T
Rating: 4 out of 5
Purchase of personalized water bottles which arrived very quickly. The designs and personalization were very well done and much appreciated by the children. However, opening is a bit difficult even for 5 and 7 year olds and as soon as the cap is removed, it often comes off, which is a shame. Also, the design on one of the bottles has already faded a little after just 1 week's use, so I'm really disappointed on that score.
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L
Rating: 4 out of 5
really good washed once 24hrs after applying them and they stayed on.. although I like placing one on the back under the collar (on white shirts) but unfortunately they came off in the wash so think it's best placed on the size label