Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 898 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 3 and 4 stars

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Tessy M.
Rating: 4 out of 5
following a purchase from 12/09/2025
The order was pleasant and easy to make. I still waited more than a week for a small order, but I am happy with the result.
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Acunzo D.
Rating: 4 out of 5
following a purchase from 03/09/2025
All good
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Tayyiba H.
Rating: 4 out of 5
following a purchase from 03/09/2025
Good quality but some labels came off from the uniform in the washing machine. ( This is first time it happened.) I was using them from last year.
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Gava C.
Rating: 4 out of 5
following a purchase from 03/09/2025
Very beautiful labels, shipping to Italy a bit long
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Elena G.
Rating: 3 out of 5
following a purchase from 01/09/2025
The labels are beautiful, this is the third year I buy them. However, this year they do not stick well to the colored pencils and get very dirty.
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Response from Petit-Fernand
Good morning Elena,
thank you for your kind words and for the trust you have shown us for years. However, we are sorry to hear that this year the labels did not adhere well as expected.
We will contact you privately to better understand the situation and find the most suitable solution together.

Best regards,
Chiara, Petit-Fernand
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Sol A.
Rating: 3 out of 5
following a purchase from 03/09/2025
I think that for a letter left in the mailbox, shipping costs should not be charged. I have been buying for several years and this year the prices have gone up a lot.
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Response from Petit-Fernand
Hello Sol,

Thank you for sharing your opinion about our service. We greatly value our customers and understand your concerns regarding shipping costs. We are always looking for ways to improve and offer the best value for money. We appreciate your loyalty over the years and will take your comments into account for future improvements.

Best regards,
Camille Petit-Fernand
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Geneviève A.
Rating: 4 out of 5
following a purchase from 13/09/2025
I am satisfied with this product
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Gemma B.
Rating: 3 out of 5
following a purchase from 03/09/2025
Stickers are lovely. A couple have peeled within a few days. Also left sticky residue on clothes when removed.
Response from Petit-Fernand
Dear Gemma,

Thank you for your feedback! We’re glad to hear you love the stickers. We apologize for the issues you've experienced with peeling and residue. We appreciate your comments and will take them into account for future improvements.

Best regards,
Giulia Petit-Fernand
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Gabbiadini R.
Rating: 4 out of 5
following a purchase from 02/09/2025
Not receiving the order, I contacted them and they immediately sent me a new order!
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Laura R.
Rating: 4 out of 5
following a purchase from 03/09/2025
Repeat Customer, my only disappointment is when picking red as a background to your sticker they arrive more orange than red.
Response from Petit-Fernand
Dear Laura,

Thank you for your feedback and for being a repeat customer! We appreciate your input regarding the red background of your stickers appearing more orange. We will certainly take this into consideration to improve our color accuracy. Your satisfaction is important to us, and we look forward to serving you again soon.

Best regards,
Giulia Petit-Fernand Team
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Elizabeth M.
Rating: 3 out of 5
following a purchase from 02/09/2025
Pretty designs, easy ordering and application to clothes. Used these labels previously and normally good but some of this order have already washed off the clothes 😞 perhaps the adhesive has been changed since my last order.
Response from Petit-Fernand
Dear Elizabeth,

Thank you for your feedback on your recent order with Petit-Fernand. We’re glad to hear you appreciate our designs and the ease of ordering and application. We're sorry to learn that some labels have washed off, as that is not the quality we strive for. Your comments are valuable, and we will look into this matter further. If you need assistance, please don't hesitate to reach out.

Best regards,
Giulia Petit-Fernand Team
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yannick P.
Rating: 4 out of 5
following a purchase from 11/09/2025
a quality product, easy to use
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Response from Petit-Fernand
Hello Yannick,

we warmly thank you for your positive feedback regarding C-Monetiquette. We are delighted that you find our product of high quality and easy to use. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.

Best regards,
Loriane from C-MonEtiquette
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Frasca C.
Rating: 4 out of 5
following a purchase from 01/09/2025
Reliable and fast site
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Gabriele P.
Rating: 4 out of 5
following a purchase from 01/09/2025
They packed the labels for both children into one block, which is not practical for the children!
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Response from Petit-Fernand
Good day, Gabriele,
thank you very much for your feedback.
Only predefined packs are printed in separate booklets. You have chosen individual labels and we have not received a request from you to print these separately. In this case, the labels will be printed in a single booklet unless otherwise requested by the customer.
We wish you a nice day,
Customer Service EsIstMeins
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Maëdi B.
Rating: 4 out of 5
following a purchase from 08/09/2025
Top
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Response from Petit-Fernand
Dear Maëdi,

We sincerely thank you for your positive feedback. We are delighted that our site "C-Monetiquette" met your expectations. Please feel free to reach out to us for any suggestions or assistance!

Best regards,
Loriane from C-MonEtiquette
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Samantha T.
Rating: 4 out of 5
following a purchase from 31/08/2025
The clothes stickers are great but the shoe ones, my daughters came off first day. Hopefully just a one off and the rest stick. Nice to design them yourself though
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Corvezzo C.
Rating: 4 out of 5
following a purchase from 25/08/2025
I purchased: - the adhesive labels (they are still in the testing phase to understand their durability) - personalized pouch: excellent product (the only improvement I can suggest: place the name towards the bottom, otherwise when closing the pouch the name gets a bit hidden) - water bottle: very nice, easy to clean
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MARTINO G.
Rating: 3 out of 5
following a purchase from 30/08/2025
On some items like pencils that are not perfectly cylindrical, they do not stick very well.
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Response from Petit-Fernand
Dear Giuliana, thank you for your feedback regarding the pencil labels. We are constantly working to improve the quality of our products and will take your observation into account to ensure better adhesion. We hope to satisfy you more in the future.

Giulia from Petit-Fernand
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Manigrasso S.
Rating: 4 out of 5
following a purchase from 30/08/2025
Beautiful labels and useful, arrived on time
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Audrey M.
Rating: 4 out of 5
following a purchase from 09/09/2025
Super beautiful labels, received my package quickly
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Response from Petit-Fernand
Hello Audrey,

We sincerely thank you for your positive review. We are delighted that you like our labels and that you received your package quickly. Your satisfaction is our priority, and we hope to see you again soon on C-Monetiquette!

Best regards,
Loriane from C-MonEtiquette
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Cominetti D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very good product customization Very good product quality Delivery times (from shipping to delivery) need improvement
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JULIE V.
Rating: 4 out of 5
following a purchase from 28/08/2025
Very satisfied with this discovery offer but it would be interesting to offer adhesive labels for items like glue pens... and not just those for clothing. My daughter was a bit disappointed that she couldn't put them on her things.
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Response from Petit-Fernand
Hello Julie,

Thank you very much for your positive feedback and your relevant suggestion! We are delighted that you liked the discovery offer. The idea of including stickers for school supplies is excellent and we will consider it for our future collections. Your daughter deserves to personalize her belongings as she wishes!

Looking forward to seeing you again soon on C-Monetiquette.

Best regards,
Loriane C-Monetiquette
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Grisorio L.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very fast delivery and excellent quality price.
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Angélique S.
Rating: 4 out of 5
following a purchase from 16/08/2025
They are all beautiful, these labels, it's a shame because they don't hold, it can happen and thank you for sending me back a notebook. Good gesture on your part.
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Response from Petit-Fernand
Dear Angélique,

We sincerely thank you for your feedback and comments regarding our labels. We are delighted to hear that you appreciate their design, and we take note of your feedback on their adhesion to improve the quality of our products. Thank you again for your understanding and your trust in C-MonEtiquette.

Best regards,
Loriane from C-MonEtiquette
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Sara B.
Rating: 4 out of 5
following a purchase from 30/08/2025
Good
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Laura S.
Rating: 3 out of 5
following a purchase from 29/08/2025
The cotton bags are small for 4 changes required in one bag and the sheets in the other are not comfortable. Good quality of the stickers which are very durable. The glass of mediocre quality has already faded.
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Response from Petit-Fernand
Dear Laura,

Thank you for your feedback and we apologize for the inconvenience with the cotton bags and the sheets. We appreciate your comment on the quality of the stickers and will take your observations about the glass into consideration. We are committed to improving our offering and your contribution is very valuable.

Best regards,
Giulia from Petit-Fernand
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Helene S.
Rating: 4 out of 5
following a purchase from 29/08/2025
Everything is fine except for a "small detail" compared to my previous order, the size and also somewhat the quality of the stickers has decreased.
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Response from Petit-Fernand
Good day, Helene,
Thank you very much for your great review!
Have a nice day,
Customer service EsIstMeins
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Papa A.
Rating: 4 out of 5
following a purchase from 23/08/2025
The first order did not arrive, but by contacting customer service, I arranged for a new shipment and everything arrived by the expected day. Really nice labels!
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Jessica S.
Rating: 4 out of 5
following a purchase from 28/08/2025
Thank you very much for the realization of the product. It also has all the features that make me believe it will last a long time.
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Nadia N.
Rating: 3 out of 5
following a purchase from 28/08/2025
Stickers peel off after the second wash!
Response from Petit-Fernand
Dear Nadia,

Thank you for your feedback regarding the stickers from Petit-Fernand. We’re sorry to hear that they peeled off after the second wash. Your experience is important to us, and we will certainly look into this issue to improve our product quality. If you have any further concerns, please feel free to reach out to our customer service team.

Best regards,
Giulia Petit-Fernand Team
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Laura D.
Rating: 3 out of 5
following a purchase from 28/08/2025
The iron-on stickers for clothing come off in the first or second wash. If I could have chosen, I would have only asked for the adhesive clothing stickers as they seem to last longer.
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Response from Petit-Fernand
Hello Laura,

Thank you for sharing your opinion about our stickers. We are sorry that you had issues with the durability of the iron-on stickers. We appreciate your suggestion about the adhesive stickers and will take it into account to improve our products. If you decide to try our adhesive stickers, we hope they provide you with a better experience.

We just sent you an email to assist you :)

Have a good day,
Camille Petit-Fernand
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Reitano R.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great as always
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Ruberto D.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great service
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Vydaravann C.
Rating: 4 out of 5
following a purchase from 06/09/2025
I am satisfied
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Stephanie H.
Rating: 3 out of 5
following a purchase from 06/09/2025
Very small writing
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Response from Petit-Fernand
Hello Stéphanie,

Thank you for your feedback regarding our site. We take your comment about the font size into account and we will consider improvements on this matter. Your opinion is valuable to us.

Sandra from C-MonEtiquette
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Jen A.
Rating: 4 out of 5
following a purchase from 27/08/2025
Overall good value for money a few of the iron on ones have come off in the wash though
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Ioana Daniela C.
Rating: 4 out of 5
following a purchase from 25/08/2025
Gut
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Response from Petit-Fernand
Good day, Ioana,
we are very pleased that everything went smoothly and that you are satisfied.
Have a nice day,
Customer Service EsIstMeins
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Poliseno M.
Rating: 3 out of 5
following a purchase from 27/08/2025
Unfortunately this time the stickers were not cut well and it was very difficult to separate them from the sheet…
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Response from Petit-Fernand
Dear Marco,

Thank you for sharing your experience with us. We are sorry to learn that the stickers were not cut correctly. Your feedback is valuable and will help us improve the quality of our products. We invite you to contact our customer service to find an appropriate solution.

Best regards,
Giulia from Petit-Fernand
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ROMANA A.
Rating: 3 out of 5
following a purchase from 05/09/2025
The thermal adhesive clothing labels do not hold up in the wash..... too bad since I wash at 20 degrees.
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Response from Petit-Fernand
Hello Romana,

Thank you for taking the time to share your feedback. We are sorry to hear that you are experiencing difficulties with our thermal adhesive labels.
An email has been sent to you to assist you.

Have a nice day,
Sandra C-MonEtiquette
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Franco M.
Rating: 4 out of 5
following a purchase from 26/08/2025
good quality product a bit expensive. since there are extra stickers maybe I would have put them in another type (e.g. iron-on) in order to try other products and more in line with the style I chose (I received monster stickers that we will never use)
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