Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 659 published reviews
5 47,9k 85% 4 3 493 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 3 and 4 stars

Reset filters
R
Roger J.
Rating: 4 out of 5
following a purchase from 04/02/2026
Good product, let's see over time.
Translated reviews
J
Jennifer A.
Rating: 3 out of 5
following a purchase from 03/02/2026
Label that sticks well but names written too large
Translated reviews
Response from Petit-Fernand
Hello Jennifer,

Thank you for taking the time to share your feedback on C-MonEtiquette. We are glad that you appreciate the label, but we take note of your comment regarding the size of the names. Your feedback is valuable to help us improve our products.

Feel free to reach out to us for any other suggestions!

Have a nice day,
Camille C-MonEtiquette
S
Sylvie G.
Rating: 3 out of 5
following a purchase from 02/02/2026
TB birth pack but I also ordered labels to put on markers for school and they are way too big. However, the photo shown during the order design matched my expectations.
Translated reviews
Response from Petit-Fernand
Hello Sylvie,

Thank you very much for your feedback regarding your order. We are delighted that you liked the birth pack, but we are sorry to hear that the labels for the markers do not meet your expectations. Your comment is valuable and we are analyzing it to improve our services. Please feel free to contact us directly to discuss a solution.

Have a nice day,
Camille C-MonEtiquette
K
Katia C.
Rating: 4 out of 5
following a purchase from 02/02/2026
It would be nice to have some new features in terms of drawings and backgrounds..
Translated reviews
S
Sophie G.
Rating: 4 out of 5
following a purchase from 01/02/2026
Partially received a wrong order But usually very satisfied!
Translated reviews
M
Magali B.
Rating: 4 out of 5
following a purchase from 31/01/2026
Just a problem with a color not respected
Translated reviews
A
Angélique B.
Rating: 3 out of 5
following a purchase from 26/01/2026
I find that we do not really realize the size of the labels
Translated reviews
Response from Petit-Fernand
Hello Angélique,

Thank you for your feedback and we are sorry to hear that the size of the labels does not meet your expectations. We take your comment into account to improve the clarity of our descriptions. Please do not hesitate to contact us if you need further details. Your satisfaction is our priority.

Have a nice day,
Camille C-MonEtiquette
F
Fanny D.
Rating: 4 out of 5
following a purchase from 25/01/2026
A practical and pretty tasting box. I just regret that the small box is too small to fit apple wedges, for example.
Translated reviews
S
Simone J.
Rating: 4 out of 5
following a purchase from 23/01/2026
Very good
Translated reviews
S
Susan M.
Rating: 4 out of 5
following a purchase from 16/01/2026
Great product. It takes a while to arrive from France.
Response from Petit-Fernand
Dear Susan, thank you for your positive feedback about our product! We appreciate your understanding regarding the delivery time from France and are glad to hear that you are satisfied with your purchase. If you have any further questions or need assistance, please feel free to reach out.
A
Aude V.
Rating: 4 out of 5
following a purchase from 25/01/2026
Very cute.
Translated reviews
P
Peter B.
Rating: 3 out of 5
following a purchase from 02/01/2026
I am happy with the labels, but they did not arrive on time, not respecting the indicated shipping times.
Translated reviews
Response from Petit-Fernand
Dear Peter,

Thank you for sharing your experience with us. We are glad that you liked the labels, but we sincerely apologize for the misunderstanding regarding the shipping times. We will do our best to improve this aspect in the future. Your satisfaction is very important to us.

Best regards,
The Petit-Fernand team
M
Mary M.
Rating: 4 out of 5
following a purchase from 11/01/2026
Excellent website and customer service. Just to mention that a plastic covering inside the delivery envelope would help as due to rain during delivery package inside was wet . If it had plastic inside the envelope would protect the delivery inside. Apart from that delighted with service and quick delivery
Response from Petit-Fernand
Dear Mary,

Thank you for your kind words about our website and customer service. We appreciate your valuable feedback regarding the packaging, and we will certainly consider your suggestion to improve the protection during delivery. We're delighted to hear that you were satisfied with our service and the quick delivery!

Best regards,
The Petit-Fernand Team
L
Laura M.
Rating: 4 out of 5
following a purchase from 11/01/2026
Quirky and good quality products but not that easy to iron on. Like them very much though.
Response from Petit-Fernand
Dear Laura,

Thank you for your thoughtful review! We're glad to hear you enjoy our quirky and high-quality products. We appreciate your feedback regarding the ironing process and will take it into consideration for future improvements. If you have any tips or suggestions, we’d love to hear them!

Best regards,
The Petit-Fernand Team
K
Kelly A.
Rating: 4 out of 5
following a purchase from 09/01/2026
Brilliant stick, the labels are perfect and easy to use. Only downside is that the text is bigger than the preview so the design doesn't look as nice.
Response from Petit-Fernand
Dear Kelly,

Thank you for your thoughtful feedback and for rating us 4 out of 5! We're delighted to hear that you appreciate the labels and find them easy to use. We understand your concern regarding the text size and will certainly take it into consideration for future improvements. Your input is invaluable to us!

Best regards,
The Petit-Fernand Team
C
Christine M.
Rating: 3 out of 5
following a purchase from 10/01/2026
Some of the stickers came off in the wash but some did stay on. Cute little labels don’t think would order again but they work for now.
Response from Petit-Fernand
Dear Christine,

Thank you for your feedback on our Petit-Fernand stickers. We're glad to hear you found them cute, but we're sorry to learn that some came off in the wash. Your comments are valuable to us, and we’ll make sure to take them into account for future improvements. If you have any further concerns or suggestions, please feel free to reach out.

Best regards,
The Petit-Fernand Team
D
Deborah E.
Rating: 4 out of 5
following a purchase from 12/01/2026
Site quite clear for navigation.
Translated reviews
M
Melissa R.
Rating: 4 out of 5
following a purchase from 11/01/2026
Happy with the service but I would have liked those where we can have the phone number like for my first order
Translated reviews
G
Giovanna M.
Rating: 3 out of 5
following a purchase from 11/01/2026
The labels are great but I had ordered for 4 different children and the notebooks had all the names mixed up, it's a shame... otherwise, product quality and fast delivery as promised
Translated reviews
Response from Petit-Fernand
Hello Giovanna,

Thank you for taking the time to share your opinion. We are delighted to hear that you are satisfied with the quality of the labels and the speed of delivery. We apologize for the mix-up of names in the notebooks and will take your comments into account to improve our service.

Have a nice day,
Camille C-MonEtiquette
B
Bineta M.
Rating: 4 out of 5
following a purchase from 10/01/2026
Satisfied with the result. Fast delivery times
Translated reviews
L
Lydia T.
Rating: 3 out of 5
following a purchase from 29/12/2025
Easy to apply but they keep coming off!
Response from Petit-Fernand
Dear Lydia, thank you for your feedback on Petit-Fernand. We are glad to hear that you found the application process easy, but we apologize for the issue you experienced with the labels coming off. We will take your comments into consideration as we continuously strive to improve our products. Contact our costumer service for your quality' problem!

Giulia Petit-Fernand
F
Fatiha B.
Rating: 4 out of 5
following a purchase from 04/01/2026
Honestly, it sticks very well. I gave it 4 stars because it is stated that I am entitled to at least 20%, but they did not explain that it is only on a few offers.
Translated reviews
J
Justine R.
Rating: 4 out of 5
following a purchase from 29/12/2025
We are (once again) very happy with our purchase. The waiting time for delivery was a bit longer this time while usually very fast.
Translated reviews
L
Laurent L.
Rating: 3 out of 5
following a purchase from 04/01/2026
I am disappointed with my 3rd order.. I received adhesive labels that only stick to the labels... but the first 2 orders were iron-on transfers.... I was expecting the same thing.. that said, the transfer labels do not last long on clothing
Translated reviews
Response from Petit-Fernand
Hello Laurent,

Thank you for taking the time to share your opinion. We are sorry, however, that the format chosen for this order does not fully meet your needs.

We remain available if needed.

Have a nice day,
Camille C-MonEtiquette
E
Emmanuelle H.
Rating: 4 out of 5
following a purchase from 03/01/2026
Fast and careful shipping, very appreciated! Small downside: the sulfurized paper for ironing was missing from the package. The quality of the labels seems a bit worse than during my previous purchases: thicker, harder to thermofuse and detach from the support.
Translated reviews
Response from Petit-Fernand
Hello Emmanuelle,

We sincerely thank you for your constructive feedback. We are delighted to learn that you appreciated the speed and care of the shipment, and we take note of your comments regarding the sulfurized paper and the quality of the labels in order to improve our services. Please do not hesitate to contact us for any questions or assistance.

Have a nice day,
Camille C-MonEtiquette
M
Mélanie U.
Rating: 4 out of 5
following a purchase from 03/01/2026
I ordered different labels for my 3 children that all got mixed up in the notebooks. It's really not practical at all and it had never happened to me before even though I have already placed several orders in the past.
Translated reviews
A
Aurélie P.
Rating: 4 out of 5
following a purchase from 03/01/2026
-
Translated reviews
C
Claudia L.
Rating: 4 out of 5
following a purchase from 19/12/2025
These are amazing for water bottles etc they stick really well and last all school year (and beyond) through washes and all sorts however they don’t stick to clothes labels
Response from Petit-Fernand
Thank you for your feedback, Claudia! We're glad to hear that you find our labels effective for water bottles and that they endure throughout the school year. We appreciate your note regarding clothing labels and will take it into consideration for future improvements.
L
Larissa A.
Rating: 4 out of 5
following a purchase from 19/12/2025
I have already ordered from them 2 times, a wonderful product! This time the delivery was delayed a bit more, arriving 5 days late but I had chosen standard delivery
Translated reviews
Response from Petit-Fernand
Dear Larissa,

Thank you for your feedback and for choosing Petit-Fernand twice! We are happy that you like the product. We apologize for the delay in delivery and understand that it can be frustrating. We will do our best to improve the service in the future.

Thank you again for your understanding and your valuable comments.

Best regards,
The Petit-Fernand team
E
Elisabeth K.
Rating: 4 out of 5
following a purchase from 29/12/2025
Very practical and quick. The only downside is that some labels come off. You just need to iron them.
Translated reviews
P
Patricia L.
Rating: 4 out of 5
following a purchase from 27/12/2025
Very good article Fast delivery Very satisfied
Translated reviews
S
Silvia B.
Rating: 4 out of 5
following a purchase from 17/12/2025
I thought the backpack would be a little stiffer, but everything is very nice.. the price is a bit too high for my taste, but very nice.
Translated reviews
Response from Petit-Fernand
Dear Silvia,

Thank you for your feedback! We are glad that you appreciate the design of the backpack. We will take your observation regarding the stiffness and the price into consideration. Your opinion is very important to us and helps us improve.

Best regards,
The Petit-Fernand team
L
Lolo M.
Rating: 4 out of 5
following a purchase from 26/12/2025
very good
Translated reviews
L
Léa C.
Rating: 3 out of 5
following a purchase from 25/12/2025
Order and delivery were great but the product has changed and the label cracks at the first iron press. This didn't happen with previous orders. I'm a bit disappointed but it works yay and the girl was able to go on a school trip with everything well labeled.
Translated reviews
Response from Petit-Fernand
Hello Léa,

Thank you for your feedback and we are glad to hear that the order and delivery met your expectations. However, we are sorry to learn that you encountered a problem with the label. Your comments are valuable and will help us improve the quality of our products. Please do not hesitate to contact us directly for any further assistance, so that we can provide you with a satisfactory solution.

Have a nice day,
Camille C-MonEtiquette
R
Ronca S.
Rating: 4 out of 5
following a purchase from 07/12/2025
Good customer service, top and customizable labels
Translated reviews
Response from Petit-Fernand
Dear Silvia, we sincerely thank you for your positive feedback! We are pleased to know that you appreciated our customer service and customizable labels. We invite you to visit us again soon at Petit-Fernand!
S
Samantha T.
Rating: 3 out of 5
following a purchase from 13/12/2025
I think the bottles we ordered are very lovely and well made. However one of the bottles lock/catch broke off within a week when it fell off the sofa which is a shame when they’re not cheap bottles!
Response from Petit-Fernand
Dear Samantha,

Thank you for taking the time to share your thoughts with us. We’re delighted to hear that you find our bottles lovely and well-made. However, we sincerely apologize for the issue you experienced with the lock/catch. Your feedback is invaluable, and we will certainly look into this matter to improve our products. If you need assistance with a replacement or have any further concerns, please do not hesitate to contact our customer service.

Best regards,
GiuliaPetit-Fernand
C
Christina F.
Rating: 4 out of 5
following a purchase from 17/12/2025
The items are good, except the learning cup is a bit small I think. I haven't had the chance to try the labels yet, but the stamp is great.
Translated reviews
L
Laury P.
Rating: 4 out of 5
following a purchase from 18/12/2025
Very disappointed by the lack of feedback on my purchase validation issue despite a call and the request to send an email. But I really liked the item and I am satisfied with its use. Fast shipping once my order validation was finally possible. Site bug??
Translated reviews
R
Roberta S.
Rating: 4 out of 5
following a purchase from 07/12/2025
Always top labels, nice case but from the photo it looked bigger.
Translated reviews
Response from Petit-Fernand
Dear Roberta, we thank you for your positive feedback on the labels and for your comment on the box. We apologize if the dimensions did not meet your expectations and we will take your observation to improve our visual communication. We hope to see you again soon at Petit-Fernand!
C
Corinne P.
Rating: 4 out of 5
following a purchase from 17/12/2025
Very fast
Translated reviews
We use cookies for audience measurement and improving user experience.